Computer vision technology delivered by Johnson Controls Sensormatic Solutions powers a portfolio of outcome-focused analytics to solve retailers’ evolving challenges

Rhea-AI Summary

Sensormatic Solutions, part of Johnson Controls (NYSE:JCI), showcased its computer vision analytics at the 2023 NRF Big Show. The technology utilizes deep learning algorithms to optimize labor, enhance loss prevention, and improve shopper experiences. Key features include automating tasks to reallocate labor effectively, insights into shopper behavior for better merchandising, and proactive loss prevention through real-time monitoring. The system leverages existing video infrastructure, allowing retailers to maximize the capabilities of their current setups. Sensormatic aims to empower retailers to drive sales, reduce risks, and elevate customer service.

Positive

• Introduction of advanced computer vision analytics technology to optimize retail operations.
• Enhances labor allocation amid labor shortages and rising wages.
• Provides insights to improve shopper experiences and increase conversion rates.

Negative

• None.

• Sensormatic Solutions to demonstrate full computer vision analytics capabilities at the 2023 NRF Big Show

NEUHAUSEN, Switzerland--(BUSINESS WIRE)-- Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, is demonstrating the full breadth of its computer vision analytics technology at the 2023 NRF Big Show. Each of Sensormatic Solutions computer vision capabilities leverage proprietary deep learning algorithms and help retailers optimize labor allocation, strengthen loss prevention efforts, maintain safe environments for shoppers and associates, and gather insights on shopper experiences.

“Despite the technology’s relatively short time on the market, we’ve evolved its capabilities significantly, taking it from simple object detection to using complex behavior detection to identify and analyze shopper behavior,” said Subramanian Kunchithapatham (KS), chief technology officer at Sensormatic Solutions. “Computer vision’s unparalleled insights give retailers the power to enhance the store experience by automating specific tasks, which allow store associates to focus on valuable customer interactions.”

Maximize Conversion Opportunities with Shopper Engagement

Computer vision’s newest outcome-focused capabilities are designed to help retailers leverage shopper behavior data to improve conversion and optimize merchandise placement and floor design by leveraging in-store path-to-purchase pattern insights. The technology can also recognize impactful marketing partnership opportunities by identifying consumers’ buying choices and brand preferences throughout their journey.

Driving Operational Excellence by Allocating Labor to the Right Place at the Right Time

With labor shortages and demand to raise minimum wage, computer vision analytics automates associate tasks and provides powerful insights that can help retailers identify the times and areas in which associates are most needed to help enhance the customer experience and drive sales, while reducing labor expenses.

With the popularity of omnichannel fulfillment options, like “buy online, pick-up in store” (BOPIS) and curbside pick-up, retailers are seeking ways to fill these orders while minimizing labor hours spent searching for merchandise. Computer vision analytics enables exterior parking lot cameras to detect the arrival of customers to pre-determined areas, alerting associate in real-time to fulfill or deliver an order.

Insights Amplify Proactive Loss Prevention and Liability Programs

Computer vision can amplify solutions used today to help mitigate shrink by enabling more proactive and preventative measures to deter theft, detect ORC activity, and help protect people and assets through real-time monitoring of suspicious and criminal behavior.

Sensormatic Solutions computer vision technology leverages existing video infrastructure investments and is easy to deploy. "While many retailers already depend on cameras for surveillance, they can now leverage our computer vision analytics by tapping into that same infrastructure to unlock a world of new capabilities that help drive sales, reduce risk, optimize labor and enhance the customer experience," continued Kunchithapatham.

To learn more about Sensormatic Solutions computer vision analytics, visit booth #6305 at the 2023 NRF convention, January 14-17 at the Jacob K. Javits Convention Center and follow #SensormaticNRF2023 on Twitter and LinkedIn. To request a booth tour or a meeting with an account manager, visit the Sensormatic Solutions scheduling page.

About Johnson Controls

At Johnson Controls (NYSE:JCI), we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.

Building on a proud history of nearly 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering.

Today, with a global team of 100,000 experts in more than 150 countries, Johnson Controls offers the world`s largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry.

Visit http://www.johnsoncontrols.com for more information and follow @Johnson Controls on social platforms.

About Sensormatic Solutions

Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls powering operational excellence at scale and enabling smart and connected shopper engagement. Our intelligent digital operating platform – Sensormatic IQ – combines the full Sensormatic Solutions portfolio, including third-party data to deliver unmatched insights into shopper experience, inventory intelligence, loss prevention and operational effectiveness with advanced technologies, like AI and Machine Learning. This enables retailers to act on prescriptive and predictive data-driven outcomes to confidently move into the future. Please visit Sensormatic Solutions or follow us on LinkedIn, Twitter, and our YouTube channel.

View source version on businesswire.com: https://www.businesswire.com/news/home/20230114005002/en/

Media

Jaclyn Messina

Sensormatic Solutions by Johnson Controls

Work: +1 561-235-6458

jaclyn.messina@jci.com

Madison Southall

Sensormatic Solutions by Johnson Controls

Work: +1 954-415-5971

madison.southall@jci.com

Grace Torrance

Matter on behalf of Sensormatic Solutions

Work: +1 978-518-4504

jciretail@matternow.com

Source: Sensormatic Solutions

FAQ

What is the focus of Johnson Controls' Sensormatic Solutions at the NRF Big Show 2023?

Sensormatic Solutions is showcasing its computer vision analytics technology aimed at optimizing retail operations.

How does Sensormatic's technology help retailers improve labor management?

It automates tasks and provides insights to identify when and where associates are most needed, enhancing labor efficiency.

What are the benefits of the new computer vision capabilities demonstrated by Sensormatic?

The technology helps optimize merchandise placement, enhance shopper engagement, and drive sales through detailed behavior analysis.

When is the NRF convention where Sensormatic is exhibiting?

The NRF convention takes place from January 14-17, 2023.