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Information Services Group, Inc. (Nasdaq: III) is a renowned global technology research and advisory firm headquartered in Stamford, Connecticut. Established in 2006, ISG has rapidly evolved to become a trusted business partner to over 700 clients worldwide, including 75 of the world's top 100 enterprises. The company's core mission is to assist corporations, public sector organizations, and service and technology providers in attaining operational excellence and accelerated growth.
ISG specializes in a broad range of digital transformation services such as automation, cloud and data analytics, and sourcing advisory. Additionally, the firm offers managed governance and risk services, network carrier services, technology strategy and operations design, change management, market intelligence, and technology research and analysis. With an employee base of over 1,300 professionals across more than 20 countries, ISG's global team is celebrated for its innovative thinking, market influence, deep industry and technology expertise, and exceptional research and analytical capabilities.
The company's operations are predominantly divided into three geographical segments: the Americas, Europe, and the Asia-Pacific, with the majority of its revenue coming from the Americas. ISG provides fact-based sourcing advisory services and has carved a niche for itself as a leader in this domain.
Recent achievements include strategic partnerships with several key technology providers, driving collaborative innovation and delivering enhanced value to clients. ISG's latest projects focus on leveraging advanced technologies to streamline operations and foster business growth for its clients. The firm’s commitment to innovation and excellence has been a driving force behind its sustained growth and industry leadership.
For the latest updates and detailed information on ISG's performance, events, and developments, investors and stakeholders can explore the most recent news and announcements from the company.
ISG Automation has partnered with Soroco to enhance its automation solutions for clients. As Soroco's first Global Platinum Partner, ISG aims to leverage Soroco's AI-driven work graph platform, Scout, to help clients improve process efficiency through task mining and process discovery. This partnership will facilitate real-time process monitoring and improvement, aiming to reduce operational inefficiencies and enhance customer experience. The initiative aligns with ISG's strategy to deliver intelligent process automation, capitalizing on growing demand for task mining technology.
The ISG Provider Lens™ report highlights that U.K. enterprises are increasingly adopting automation technologies, such as intelligent document processing and AIOps, despite a national decline in IT spending. The report indicates that labor shortages and rising costs are driving automation investment. British firms are leveraging conversational AI to manage customer interactions effectively. The report evaluates 93 providers, naming leaders like Accenture and IBM in multiple quadrants. Overall, a trend toward holistic hyper-automation solutions is emerging, as companies recognize the potential of automation to enhance operational efficiency.
ISG Provider Lens™ report highlights a surge in German enterprises adopting intelligent automation technologies, spurred by the COVID-19 pandemic. The report reveals increased investment in areas such as intelligent document processing and process mining, essential for companies transitioning to digital workflows. Service providers are seen as pivotal in aiding these digital transformations, providing integrated solutions. The research evaluates 84 providers and names IBM as a leader in three quadrants, with others like Accenture and Capgemini leading in two.
The ISG Provider Lens™ report highlights the Nordic region's readiness for intelligent automation due to its technological maturity, high labor costs, and an aging workforce. Post-COVID economic recovery has led to a 36% year-over-year growth in managed services. Businesses are increasingly adopting AI-driven solutions, notably in sectors like telecom and healthcare. The report evaluates 93 providers and identifies leaders, including Accenture and IBM. While larger enterprises are embracing automation, smaller firms remain cautious but show growing interest.
The ISG Provider Lens™ report highlights the rapid adoption of intelligent automation in the U.S. IT market as enterprises navigate remote work and customer support challenges during the pandemic. The report identifies the U.S. as a frontrunner in automation, with significant implementations seen in banking, healthcare, and retail sectors. Companies are increasingly utilizing technologies such as AI, conversational AI, and intelligent document processing to enhance operations. The report evaluates 81 providers across key automation segments, naming several leaders and rising stars.
Navisite has been recognized as a Rising Star in the 2021 ISG Provider Lens™ Public Cloud Services & Solutions Report for the U.S., specifically in the Consulting and Transformational Services Quadrant for Midmarket. This accolade highlights Navisite's strong focus on mid-market enterprises, offering comprehensive cloud consulting and managed services for critical applications like SAP and Oracle. The report mentions Navisite's commitment to helping businesses maximize value and accelerate digital transformation. This recognition builds on previous accolades, including two 2021 Stratus Awards for cloud computing.
ISG's Pulse of the Insurance Industry survey reveals that 42% of European insurers report rising security vulnerabilities amid increasing digitalization. The survey indicates that 87% prioritize customer experience in digital transformations, with a focus on mobile solutions. Key drivers include competitive pressure (77%) and rapid market response (75%). Over 40% of insurers plan to invest more in IT security, with a notable emphasis on hiring skilled professionals in data analytics and cybersecurity. The report highlights shifting market dynamics and the need for insurers to adopt agile, digital-first strategies.
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