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Information Services Group, Inc. (Nasdaq: III) is a renowned global technology research and advisory firm headquartered in Stamford, Connecticut. Established in 2006, ISG has rapidly evolved to become a trusted business partner to over 700 clients worldwide, including 75 of the world's top 100 enterprises. The company's core mission is to assist corporations, public sector organizations, and service and technology providers in attaining operational excellence and accelerated growth.
ISG specializes in a broad range of digital transformation services such as automation, cloud and data analytics, and sourcing advisory. Additionally, the firm offers managed governance and risk services, network carrier services, technology strategy and operations design, change management, market intelligence, and technology research and analysis. With an employee base of over 1,300 professionals across more than 20 countries, ISG's global team is celebrated for its innovative thinking, market influence, deep industry and technology expertise, and exceptional research and analytical capabilities.
The company's operations are predominantly divided into three geographical segments: the Americas, Europe, and the Asia-Pacific, with the majority of its revenue coming from the Americas. ISG provides fact-based sourcing advisory services and has carved a niche for itself as a leader in this domain.
Recent achievements include strategic partnerships with several key technology providers, driving collaborative innovation and delivering enhanced value to clients. ISG's latest projects focus on leveraging advanced technologies to streamline operations and foster business growth for its clients. The firm’s commitment to innovation and excellence has been a driving force behind its sustained growth and industry leadership.
For the latest updates and detailed information on ISG's performance, events, and developments, investors and stakeholders can explore the most recent news and announcements from the company.
The ISG Provider Lens™ report reveals that traditional banks are increasingly competing with digital financial services amidst rising consumer expectations for digital solutions. The banking sector is experiencing profit growth due to higher savings and lower credit losses. Emerging technologies like AI, blockchain, and mobile banking are being adopted to modernize operations. The report highlights the challenge of digital transformation, emphasizing the need for banks to collaborate with tech service providers for success. Accenture, Cognizant, and Infosys are recognized as leaders in the sector.
EMEA's technology and business services market achieved a record annual contract value (ACV) of US $26.5 billion in 2021, reflecting a 23% increase, the highest growth rate ever for the region.
Although Q4 ACV reached US $7.1 billion, marking a first for the quarter, the growth rate at 9% was the slowest of the year, with managed services showing signs of decline. While XaaS surged 41% to US $12.6 billion, managed services were down 16% year-over-year at US $3.5 billion. ISG forecasts a continued upward trend, expecting a 20% growth in the global XaaS market for 2022.
ISG Provider Lens™ report highlights the growing complexity in manufacturing due to the integration of industrial IoT, machine learning, and legacy operational technology. Manufacturers are increasingly focusing on OT security to combat cyber threats that could lead to downtime and financial loss. Notably, heavy industries like automotive are lagging in this area. The report evaluates 36 providers and recognizes leaders such as Argus Cyber Security, while also naming Dellfer as a rising star. The future of OT security lies in stable cloud infrastructures and advanced threat detection technologies.
Information Services Group (III) reported a record annual market for IT and business services in the Americas, reaching
ISG Provider Lens™ report reveals that companies in
Global combined ACV reached $84.2 billion in 2021, marking a 29% increase year-over-year, according to ISG. The fourth quarter saw a 32% year-over-year growth to $22.9 billion but exhibited only a 1% increase compared to Q3 2021. Despite challenges from inflation and supply chain issues, ISG forecasts a 20% growth for the XaaS market and a 5.1% growth for managed services in 2022. The XaaS market alone climbed 38% in 2021, while managed services achieved an annual record of $33 billion, up 16%. 2021 also saw record contracting activity exceeding 2,000 deals.
ISG Provider Lens™ report reveals that the COVID-19 pandemic has accelerated enterprise digital transformation by 3 to 5 years. Companies are increasingly adopting technologies to enhance efficiency and customer experience. The report highlights key digitalization trends, including automation and analytics, as well as the rise of low-code platforms and outcome-based pricing models. The report evaluates 33 service providers, with Atos, Cognizant, HCL, Infosys, LTI, Tech Mahindra, and Wipro named as leaders across all archetypes. The full report is available for purchase.
The 2021 ISG Provider Lens™ report highlights the rapid digital transformation among Nordic businesses due to the COVID-19 pandemic. Companies are leveraging digital solutions to enhance supply chain management, customer service, and sustainability efforts. The report identifies IBM and Wipro as leaders in all service categories evaluated, while consulting firms are assisting with strategic growth post-pandemic. Notably, Nordic enterprises aim for net zero carbon emissions by 2030, showcasing their commitment to sustainability.
ISG Provider Lens™ report highlights how U.K. enterprises adapted to COVID-19 disruptions through technology and service providers. Findings indicate a surge in digital transformation with automation and analytics becoming vital for operations. Supply chain issues heightened by Brexit were addressed using digital solutions. The report also notes the rise of blockchain applications and sustainability efforts targeted for carbon neutrality by 2030. Accenture and Wipro lead across five quadrants, with multiple firms recognized for their capabilities, strengthening the digital landscape in the U.K.
ISG Provider Lens™ report highlights a surge in demand for digital transformation services among U.S. enterprises, driven by the COVID-19 pandemic. The report states that this shift has accelerated digital transformation by 3-5 years, prompting companies to enhance virtual collaboration and optimize supply chains. Key findings include the adoption of agile practices, increased use of low-code platforms, and a rise in outcome-based pricing models. Leading providers in this space include Accenture, HCL, IBM, and Wipro, with significant attention towards sustainability initiatives.
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