Welcome to our dedicated page for Information Services Group news (Ticker: III), a resource for investors and traders seeking the latest updates and insights on Information Services Group stock.
Information Services Group, Inc. (Nasdaq: III) is a renowned global technology research and advisory firm headquartered in Stamford, Connecticut. Established in 2006, ISG has rapidly evolved to become a trusted business partner to over 700 clients worldwide, including 75 of the world's top 100 enterprises. The company's core mission is to assist corporations, public sector organizations, and service and technology providers in attaining operational excellence and accelerated growth.
ISG specializes in a broad range of digital transformation services such as automation, cloud and data analytics, and sourcing advisory. Additionally, the firm offers managed governance and risk services, network carrier services, technology strategy and operations design, change management, market intelligence, and technology research and analysis. With an employee base of over 1,300 professionals across more than 20 countries, ISG's global team is celebrated for its innovative thinking, market influence, deep industry and technology expertise, and exceptional research and analytical capabilities.
The company's operations are predominantly divided into three geographical segments: the Americas, Europe, and the Asia-Pacific, with the majority of its revenue coming from the Americas. ISG provides fact-based sourcing advisory services and has carved a niche for itself as a leader in this domain.
Recent achievements include strategic partnerships with several key technology providers, driving collaborative innovation and delivering enhanced value to clients. ISG's latest projects focus on leveraging advanced technologies to streamline operations and foster business growth for its clients. The firm’s commitment to innovation and excellence has been a driving force behind its sustained growth and industry leadership.
For the latest updates and detailed information on ISG's performance, events, and developments, investors and stakeholders can explore the most recent news and announcements from the company.
According to a new ISG Market Lens™ study, companies using mainframes expect to increase their mainframe spending while also increasing public cloud adoption. The survey of 200 executives in the Americas and Europe found that:
- 33% expect to upgrade existing mainframe processors or storage
- 40% expect to increase capacity for traditional mainframes
- 1 in 6 expect to purchase a new mainframe over the next three years
Key findings include:
- Mainframe compute and storage requirements are expected to rise, particularly in MFaaS
- 60% of enterprises have migrated some applications to the cloud in the past 3 years
- 40% have migrated to MFaaS
- Top priorities are cost optimization, retiring legacy systems, adding AI capabilities, and information security
- Nearly a third face challenges in accessing mainframe skills and talent
UST, a digital transformation solutions company, has acquired ISG Automation, the automation unit of Information Services Group (ISG), for $27 million in an all-cash transaction. This strategic move strengthens UST's position in the intelligent automation market and sets the stage for future growth. The acquired unit, founded in 2017, offers RPA software implementation, support, and licensing services with over 120 senior automation consultants across five countries.
The acquisition enhances UST's partner ecosystem in intelligent automation and expands its service offerings. It comes at a time when enterprises are seeking to scale and optimize automation across their operations. UST aims to leverage this acquisition to meet client needs, drive innovation, and optimize costs, particularly as the role of generative AI in enterprise automation grows.
Information Services Group (ISG) has sold its automation unit to UST for $27 million in an all-cash transaction. The unit, established in 2017, offers robotic process automation (RPA) software implementation and licensing services. ISG received $20 million in cash at closing, with the remaining $7 million held in escrow.
ISG Chairman and CEO Michael P. Connors described the sale as a "win-win" for both companies. The move allows ISG to focus on its core strengths in sourcing, digital transformation, AI advisory, and technology research. The cash proceeds will strengthen ISG's balance sheet and improve shareholder value.
Following the sale, ISG has updated its third-quarter guidance, targeting revenues of $60-61 million and adjusted EBITDA of $6.5-7.0 million. The net proceeds are expected to provide opportunities to reduce debt and return capital to shareholders.
Information Services Group (ISG) has released new research on contact center technology trends. Key findings include:
1. By 2028, half of new contact center platforms will prioritize customer experience over traditional voice routing.
2. Enterprises are increasingly basing decisions on customer experience and CRM rather than call routing engines.
3. Cloud-based platforms, or contact center as a service, are now dominant for new or expanding contact centers.
4. ISG evaluated 37 providers across three categories: Contact Center Basic, Contact Center Advanced, and Agent Management.
5. NICE, Genesys, Content Guru, and Verint were identified as leaders in various categories.
The research aims to help enterprises optimize their business and IT software investments in the contact center space.
Information Services Group (ISG) has launched a research study on mainframe computing system modernization services for the U.S. public sector. The study will result in the ISG Provider Lens™ report, 'Mainframes – Services and Solutions 2025', set for release in March 2025. The report will cover providers and software vendors that enable the modernization of mainframe systems to meet digital requirements.
The study will evaluate over 60 vendors and providers in four quadrants: Mainframe Optimization Services, Application Modernization Services, Mainframe-as-a-Service (MFaaS), and Mainframe Operations. ISG analyst Peter Crocker will lead the report, which will focus on the U.S. market. The research aims to help U.S. public sector organizations, including state, local, municipal, and educational agencies, assess their vendor relationships and available offerings for modernizing legacy mainframe environments.
The 2024 ISG Provider Lens™ global Finance and Accounting Outsourcing (FAO) Services report reveals that enterprises are expanding their outsourcing of finance and accounting operations while seeking more specialized capabilities from providers. Companies are looking for comprehensive services that integrate advanced analytics, strategic consulting, and industry-specific expertise to streamline financial processes.
AI, machine learning, RPA, and cloud computing are significantly changing finance and accounting processes, improving efficiency and accuracy through real-time data analytics. Generative AI shows strong potential, although most applications are still in the proof-of-concept stage. The report highlights that procure to pay (P2P) remains the most commonly outsourced financial process, but many enterprises are also outsourcing advanced functions like record-to-report (R2R) and financial planning and analysis (FP&A).
The report evaluates 31 providers across four quadrants: P2P, Order to Cash (O2C), R2R, and FP&A. It names 12 companies as Leaders in all four quadrants, with additional Leaders in specific quadrants.
Information Services Group (ISG) has released a new research report, the ISG Buyers Guide™ for Data Intelligence, highlighting the growing importance of data intelligence solutions in enterprise data democratization. Key findings include:
- By 2027, 75% of enterprises are expected to engage in data intelligence initiatives.
- 60% of enterprises are forecasted to adopt technologies for delivering data as a product within the next three years.
- Data intelligence combines functionalities like data integration, cataloging, quality, lineage, metadata management, and master data management.
- Self-service access to trusted data is important for effective business decision-making.
The report evaluates 43 software providers across six platform categories, with IBM, Informatica, and Oracle assessed in all categories. ISG emphasizes the importance of data intelligence in gaining competitive advantage and improving organizational efficiency.
Information Services Group (ISG) projects a 50% increase in enterprise spending on generative AI (GenAI) in 2025, as companies shift focus from efficiency to augmenting human expertise. The ISG State of Applied Generative AI Market report reveals that:
1. GenAI is primarily used for customer-facing work.
2. 28% of companies apply GenAI to customer service chatbots.
3. 43% of enterprises exploring GenAI are in the live pilot or trial stage.
4. Enterprises expect significant ROI increases in 2025 compared to 2024.
While current GenAI applications focus on efficiency, future uses will include compliance, forecasting, market research, and software development. However, the 'human in the loop' approach currently limits scalability and ROI potential.
The 2024 ISG Provider Lens™ Payroll Solutions and Services report for the U.S. reveals that enterprises are rapidly adopting new payroll technologies and services to address complex challenges. Key findings include:
1. AI and ML are central to advances in payroll technology, improving accuracy, efficiency, and intelligence.
2. U.S. companies are prioritizing pay transparency due to equal pay legislation.
3. There's an increased focus on payroll data privacy, with providers enhancing security measures.
4. U.S. firms are quicker to adopt tools giving employees more visibility and control, such as on-demand pay and pay stub verification apps.
5. Predictive analytics and AI-powered personalized financial insights for employees are gaining importance.
The report evaluates 16 providers in the Managed Payroll Services: U.S. quadrant, naming ADP, isolved, Paychex, Paycom, Paycor, and Strada as Leaders.
The ISG Digital Business Summit DACH is set for October 7-8 in Frankfurt, focusing on AI's impact on customer experience. Leaders from Airbus, Swiss Re, Roche, and Post Office Group will discuss plans for AI and emerging technologies to enhance customer and employee experience and drive growth. ISG research indicates enterprises are less satisfied with AI and automation engagements compared to other tech services, with GenAI receiving the lowest rating in the emerging technology segment.
The event will explore market trends, technology developments, and changing consumer behaviors driving business innovation. Topics include AI, machine learning, sustainability, new business models, and simplifying tech infrastructure. Keynote speakers and panel discussions will address modernizing legacy technology, digital transformation, and AI-centric business models. The summit also features the ISG Startup Challenge, where entrepreneurs pitch innovations to judges and audience.
FAQ
What is the current stock price of Information Services Group (III)?
What is the market cap of Information Services Group (III)?
What does Information Services Group, Inc. do?
Where is ISG headquartered?
When was ISG founded?
How many professionals does ISG employ?
What are the main services provided by ISG?
Which regions does ISG operate in?
Who are ISG's clients?
What recent achievements has ISG accomplished?
What makes ISG unique in its industry?
How can I stay updated on ISG's latest news?
