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Information Services Group, Inc. (Nasdaq: III) is a renowned global technology research and advisory firm headquartered in Stamford, Connecticut. Established in 2006, ISG has rapidly evolved to become a trusted business partner to over 700 clients worldwide, including 75 of the world's top 100 enterprises. The company's core mission is to assist corporations, public sector organizations, and service and technology providers in attaining operational excellence and accelerated growth.
ISG specializes in a broad range of digital transformation services such as automation, cloud and data analytics, and sourcing advisory. Additionally, the firm offers managed governance and risk services, network carrier services, technology strategy and operations design, change management, market intelligence, and technology research and analysis. With an employee base of over 1,300 professionals across more than 20 countries, ISG's global team is celebrated for its innovative thinking, market influence, deep industry and technology expertise, and exceptional research and analytical capabilities.
The company's operations are predominantly divided into three geographical segments: the Americas, Europe, and the Asia-Pacific, with the majority of its revenue coming from the Americas. ISG provides fact-based sourcing advisory services and has carved a niche for itself as a leader in this domain.
Recent achievements include strategic partnerships with several key technology providers, driving collaborative innovation and delivering enhanced value to clients. ISG's latest projects focus on leveraging advanced technologies to streamline operations and foster business growth for its clients. The firm’s commitment to innovation and excellence has been a driving force behind its sustained growth and industry leadership.
For the latest updates and detailed information on ISG's performance, events, and developments, investors and stakeholders can explore the most recent news and announcements from the company.
Enterprises in the Asia Pacific region are increasingly adopting software-defined networking (SDN) to enhance security, reduce costs, and support cloud migration, according to a new report by Information Services Group (ISG). The 2024 ISG Provider Lens™ Network report indicates a growing demand for SDN, particularly in emerging markets like India. Companies in the region face challenges related to traditional network costs and the need for flexible, secure solutions. SD-WAN services are gaining traction but lag behind the U.S. and U.K. in adoption. The report evaluates 41 providers and highlights leaders such as Orange Business, Singtel, Optus, Telstra, Verizon, and Wipro. Smaller enterprises and edge computing are also driving network modernization.
Information Services Group (ISG) announced a research study focusing on digital innovation and operational efficiency in the oil and gas industry. The study, set to be published in December, will be part of the ISG Provider Lens™ reports and will cover North America and Europe.
The evaluation will include enterprise asset management, next-gen IT/OT services, data management, cloud computing, and energy transition services. The study aims to help oil and gas companies navigate the increasing demand for IoT, data analytics, AI, and support decarbonization strategies driven by regulations like the U.S. Inflation Reduction Act and Europe's Net-Zero Industry Act.
ISG has distributed surveys to 37 providers, and the findings will help enterprise buyers assess vendors and improve their operational processes. The research considers the impact of geopolitical events, such as the Russia-Ukraine war, on global energy trade patterns.
The study will produce four quadrants representing key service areas based on ISG's client interactions, helping businesses optimize operations, ensure compliance, and drive energy efficiency.
The U.K. market for Secure Access Service Edge (SASE) network solutions is booming due to the rise of remote and hybrid work, according to ISG's latest report. This growth is fueled by the increasing demand for cybersecurity and digital transformation projects. U.K. businesses need secure access to applications from anywhere, prompting providers to adapt their offerings accordingly.
The report highlights the high demand for managed SD-WAN, a core component of SASE, which helps reduce network costs, improve control and visibility, and simplify deployment. The U.K. is ahead of the broader European region in adopting SD-WAN solutions. Additionally, the report evaluates 38 providers in the U.K. market, naming several as leaders across different service quadrants, including BT, Vodafone, and Tech Mahindra. Tech Mahindra also earned the highest customer satisfaction scores in ISG's survey.
The report underscores the growing importance of edge technologies and provides insights into software-defined networking challenges and solutions in the U.K.
Information Services Group (ISG) has initiated a comprehensive research study to examine service providers aiding insurance companies in enhancing efficiency, customer experience, and innovation. The study's findings will be detailed in ISG Provider Lens™ reports, scheduled for December release, covering life and retirement (L&R) and property and casualty (P&C) insurance sectors across North America, Europe, and Australia-New Zealand. ISG is surveying over 100 providers to evaluate business process outsourcing (BPO) and information technology outsourcing (ITO) services, among others. The study aims to assist enterprise buyers and ISG advisors in vendor evaluation and recommendation.
Information Services Group (ISG) has released a new report highlighting the surge in SD-WAN adoption in the U.S., driven by the need for digitalization and cloud migration. The U.S. leads globally in SD-WAN demand, accounting for nearly one-third of the market in 2023. Enterprises are leveraging SD-WAN for secure, flexible, and real-time network management, integrating it with technologies like hybrid clouds, edge computing, and AI.
The report emphasizes the integration of security infrastructures, including SASE and SSE, to enhance network protection. Adoption is particularly pronounced among SMEs seeking cost-effective, cloud-based solutions. Leading providers named in the report include AT&T, Verizon Business, and Wipro. The report also notes the growing importance of edge technologies and advanced networking services.
For more details, the 2024 ISG Provider Lens™ report evaluates 40 providers across various quadrants, identifying leaders and rising stars in the industry.
The ISG report highlights the transformative impact of generative AI (GenAI) on the cloud computing market. The study forecasts the rise of AI workload-specific cloud platforms, driven by the need for scalability in GenAI applications.
It emphasizes that as businesses migrate to the cloud, they can expect reduced costs, streamlined operations, and accelerated innovation. By 2027, over 75% of enterprises will use multiple public cloud environments, requiring unified data platforms for business continuity.
The report ranks Microsoft, AWS, and Google as the top providers in various cloud platform categories. It underscores the importance of choosing the right cloud strategy based on specific organizational goals, cost, and technical expertise.
An ISG report highlights increasing adoption of financial consolidation and close management software, projecting that by 2027, half of midsize and larger enterprises will use these solutions. The rise in demand is driven by the need for efficiency, regulatory compliance, and enhanced control. Today's software offers better automation, ease of use, and collaboration features, reducing workloads and administrative overhead. The report evaluates 21 leading providers, ranking Oracle, BlackLine, and SAP as top performers in various categories. The analysis is based on capabilities such as multi-GAAP reporting, AI integration, and compliance. The findings help businesses optimize their software investments for improved financial processes.
Information Services Group (ISG) has released a new report highlighting the growing demand for technology-driven learning solutions. The report emphasizes the importance of Learning Management Systems (LMS) in enhancing productivity, operational excellence, and employee engagement.
Key findings include the rise of AI-supported learning coaches, adaptive recommendation engines, and social collaboration tools. The report also notes a shift in organizational perspective, viewing learning as a driver of business success rather than a cost center.
ISG assessed 32 software providers across four categories: LMS, Learning Experience Platforms (LXP), Learning Content Solutions, and Extended Enterprise Learning. Oracle, Schoox, and Cornerstone OnDemand emerged as leaders in LMS, while Oracle, EdCast, and Absorb led in LXP.
The extensive research aims to guide organizations in selecting the best software providers to optimize their learning and development strategies, ultimately boosting ROI through improved employee productivity and retention.
The Information Services Group (ISG) has released a report emphasizing the need for subscription management software to support complex pricing models beyond traditional flat fees, utilizing advanced AI and integrating with existing systems. The report predicts that by 2026, increased adoption of subscription models will necessitate sophisticated software solutions to avoid hindering growth and customer satisfaction.
ISG's 2024 Subscription Management Buyers Guides evaluates 24 software providers, ranking Zuora, Oracle, and Salesforce as leaders in various categories. The research stresses the importance of scalable applications and innovative AI techniques to enhance customer experiences and sustain growth. The study is independent and aims to guide enterprises in optimizing their software investments.
A new report by Information Services Group (ISG) reveals that 85% of enterprises see investing in Generative AI (GenAI) over the next 24 months as critical. Currently, half of AI budgets focus on GenAI, which increases AI accessibility and utility across the workforce. Key tasks for GenAI include natural language processing (NLP), document summarization, and software development. Predictive AI remains essential for credit risk, fraud detection, and algorithmic trading. The main challenge for AI adoption is the shortage of skilled professionals. The 2024 ISG AI Platforms Buyers Guides assess 30 providers in AI, GenAI, and MLOps categories, with Oracle, AWS, and IBM leading AI Platforms. GenAI platforms are led by Oracle, Databricks, and Microsoft, while MLOps leaders include Oracle, AWS, and Databricks. The study underscores the importance of MLOps and LLMOps tools, predicting their usage in 80% of enterprises by 2026. The research, aimed at optimizing IT investments, is independent and non-sponsored.
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