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Information Services Group, Inc. (Nasdaq: III) is a renowned global technology research and advisory firm headquartered in Stamford, Connecticut. Established in 2006, ISG has rapidly evolved to become a trusted business partner to over 700 clients worldwide, including 75 of the world's top 100 enterprises. The company's core mission is to assist corporations, public sector organizations, and service and technology providers in attaining operational excellence and accelerated growth.
ISG specializes in a broad range of digital transformation services such as automation, cloud and data analytics, and sourcing advisory. Additionally, the firm offers managed governance and risk services, network carrier services, technology strategy and operations design, change management, market intelligence, and technology research and analysis. With an employee base of over 1,300 professionals across more than 20 countries, ISG's global team is celebrated for its innovative thinking, market influence, deep industry and technology expertise, and exceptional research and analytical capabilities.
The company's operations are predominantly divided into three geographical segments: the Americas, Europe, and the Asia-Pacific, with the majority of its revenue coming from the Americas. ISG provides fact-based sourcing advisory services and has carved a niche for itself as a leader in this domain.
Recent achievements include strategic partnerships with several key technology providers, driving collaborative innovation and delivering enhanced value to clients. ISG's latest projects focus on leveraging advanced technologies to streamline operations and foster business growth for its clients. The firm’s commitment to innovation and excellence has been a driving force behind its sustained growth and industry leadership.
For the latest updates and detailed information on ISG's performance, events, and developments, investors and stakeholders can explore the most recent news and announcements from the company.
Insurance companies in Asia Pacific are increasingly adopting advanced technology platforms to stay competitive in a rapidly growing market, according to the 2024 ISG Provider Lens™ Insurance Platform Solutions report.
These modern core systems enhance agility, speed up product rollouts, and improve decision-making, despite challenges like tight budgets and weak balance sheets. The report highlights that insurers in less mature markets such as India, Thailand, and Malaysia are leading this transformation to capitalize on double-digit growth rates.
Key benefits of digital platforms include higher efficiency, scalability, better security, and improved customer experience. Many insurers are also leveraging AI and cloud computing for data modernization and operational improvements.
The report evaluates the capabilities of 28 providers and names Peak3, Sapiens, and TCS BaNCS as leaders in both Life and Retirement and Property and Casualty Insurance Platform Solutions quadrants.
The global market for managed IT and business services remains sluggish, despite increasing demand for cloud services, according to the Q2 ISG Index from Information Services Group (ISG). Combined market annual contract value (ACV) rose by 7% to $24.8 billion, marking the best quarter in two years. Cloud-based XaaS services grew by 11%, while managed services saw a modest 1.2% increase. However, revenue growth for the overall industry slowed to just over 1%, and provider margins declined for the second consecutive quarter. ISG has lowered its 2024 growth forecasts, expecting only 2% growth for managed services and 14% for XaaS. The report signals slow growth due to dampened discretionary spending and ongoing cost optimization efforts by enterprises.
According to a new ISG report, enterprises in the Asia Pacific region, including Australia, New Zealand, Southeast Asia, and India, are increasingly adopting Google Cloud services to drive digital transformation. These services are particularly influential in retail, finance, and healthcare due to their AI capabilities and strong partner ecosystem.
Google Cloud's multifaceted approach supports different stages of cloud adoption across diverse markets by promoting hybrid and multi-cloud strategies and edge computing. Additionally, with new cloud regions planned for New Zealand, Malaysia, and Thailand, Google Cloud is meeting regional data sovereignty and compliance requirements effectively.
The report also highlights the role of generative AI in transforming industries and the collaboration between Google Cloud and AI/ML startups in the region. Key players like Accenture, Cognizant, HCLTech, and TCS have been identified as leaders across multiple cloud service quadrants.
Information Services Group (ISG) (Nasdaq: III) has launched a new research study to evaluate service providers aiding enterprises in achieving sustainability and ESG (Environmental, Social, Governance) goals. The results will be released in a series of ISG Provider Lens™ reports in November, covering strategy and enablement services, operational technology, IT solutions, and data platforms.
The study will assess nearly 160 providers and their solutions to help organizations meet regulatory requirements and long-term sustainability targets. ISG's global advisors are collaborating to create four quadrants that categorize these services and solutions. Key areas include strategic advisory services, vertically integrated OT solutions, IT implementation services, and ESG data platforms.
With the rising importance of ESG goals, ISG aims to provide enterprises with the insights needed to make informed decisions in their digital transformation. The study will feature expanded customer experience data, and enterprise buyers can use this information to evaluate current and potential vendor relationships.
A new report by Information Services Group (ISG) highlights the increasing adoption of hybrid cloud management platforms by enterprises aiming to overcome the limitations of public clouds. These platforms provide flexibility, scalability, and agility while addressing operational, regulatory, and security challenges. Hybrid clouds, although beneficial, introduce complexity and necessitate specialized tools for effective management and data flow. Demand for backup and disaster recovery platforms is rising, driven by the need for resiliency against cyberattacks and natural disasters. AI and ML are becoming integral in cloud management, enhancing reliability through predictive analytics and automation. The report evaluates 38 providers, identifying HPE (Zerto) and VMware as leaders in both hybrid cloud management and resiliency platforms. It also recognizes Green for exceptional customer satisfaction. For detailed insights, the full report is available from ISG.
German enterprises increasingly adopt SD-WAN solutions to enhance operational flexibility, efficiency, and security, as detailed in the 2024 ISG Provider Lens™ report. This trend is particularly strong among small and midsize enterprises (SMEs) that seek cost-efficient, secure digital transformations. SD-WAN helps reduce complexity and supports cloud migration, improving CX and UX, thereby reducing staff turnover and boosting loyalty. Key market drivers include systems integrators and growing SME demand. The report highlights leaders in the SD-WAN space, including Deutsche Telekom, Orange Business, and Wipro, and recognizes Tech Mahindra for high customer satisfaction. Customized versions of the report are available from several providers.
Information Services Group (ISG) has launched a research study evaluating managed network services providers. The study will focus on providers that integrate AI and automation to manage complex networks. Results will be published in December in the ISG Provider Lens™ reports, covering services like WANs, LANs, DIA, VoIP, and VPNs. Three regional reports will help enterprises assess their current vendor relationships and potential new engagements. The study will also highlight providers offering Network-as-a-Service (NaaS) solutions. ISG has distributed surveys to nearly 130 providers and will produce reports based on their findings.
The 2024 ISG Provider Lens™ Google Cloud Partner Ecosystem report highlights the challenges and advancements of European enterprises in managing data amidst the GenAI hype. Providers in the Google ecosystem are aiding these enterprises by offering structured approaches to leveraging AI and ML models. Google Cloud has updated its tools with GenAI capabilities, integrating Gemini large language models and various third-party and open models.
Data sovereignty is a major concern due to GDPR regulations, leading providers to offer solutions ranging from basic regional management to sophisticated sovereign cloud offerings. Managed FinOps demand is rising as enterprises seek to balance innovation with regulatory compliance.
The report evaluates 43 providers, naming Accenture, HCLTech, TCS, and Wipro as leaders in all five quadrants. It also recognizes Genpact as the global ISG CX Star Performer for 2024 for customer satisfaction. The report is available for purchase or for customized versions from Ancoris and GFT.
Information Services Group (ISG) (Nasdaq: III), a global technology research and advisory firm, is set to release its second-quarter financial results on Monday, August 5, 2024, at 4:15 p.m. Eastern Time. A conference call with investors and analysts will follow on Tuesday, August 6, at 9 a.m. Eastern Time. To participate, U.S. callers can dial +1 (800) 715-9871, while international participants should use +1 (646) 307-1963, and input the security code 6237254. The call recording will be available on ISG's investor relations page for four weeks.
Enterprises in the U.S. are increasingly adopting Google Cloud for data management, analytics, and AI capabilities, according to a new ISG Provider Lens™ report. The report highlights Google Cloud's significant growth over the past one to two years, driven by industries such as healthcare, finance, retail, and manufacturing leveraging its advanced features for improved decision-making and operational efficiency.
Google Cloud collaborates with various vendors and service providers to offer specialized solutions, addressing the rising focus on security, compliance, and data governance. The integration of Google’s Generative AI (GenAI) into platforms like Gemini and Bard is spurring innovation across multiple sectors.
Additionally, the report identifies top-performing Google Cloud partners in specific service areas and mentions the increasing use of Google Workspace to support hybrid work modes. Companies like Accenture, Capgemini, and Wipro are cited as leaders in multiple quadrants, demonstrating their robust capabilities within the Google Cloud ecosystem.
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