German Firms See SD-WAN as Key to Safer Transformation

Rhea-AI Summary

German enterprises increasingly adopt SD-WAN solutions to enhance operational flexibility, efficiency, and security, as detailed in the 2024 ISG Provider Lens™ report. This trend is particularly strong among small and midsize enterprises (SMEs) that seek cost-efficient, secure digital transformations. SD-WAN helps reduce complexity and supports cloud migration, improving CX and UX, thereby reducing staff turnover and boosting loyalty. Key market drivers include systems integrators and growing SME demand. The report highlights leaders in the SD-WAN space, including Deutsche Telekom, Orange Business, and Wipro, and recognizes Tech Mahindra for high customer satisfaction. Customized versions of the report are available from several providers.

Positive

• Increasing adoption of SD-WAN solutions by German enterprises, enhancing operational efficiency and security.
• Significant uptake among small and midsize enterprises (SMEs), promoting cost-efficient digital transformation.
• SD-WAN facilitates reduced complexity in digital transformation and supports smooth cloud migration.
• Improved CX and UX through SD-WAN adoption, reducing staff turnover and increasing loyalty.
• Recognition of Tech Mahindra for highest customer satisfaction in ISG's Voice of the Customer survey.

Negative

• Market competition intensifies as systems integrators and traditional network service providers vie for dominance.

Small and midsize enterprises lead the growing trend toward embracing SD-networking technology in Germany, ISG Provider Lens™ report says

FRANKFURT, Germany--(BUSINESS WIRE)-- Enterprises in Germany are increasingly turning to SD-WAN solutions and services to improve overall operational flexibility and efficiency while minimizing security risks, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

The 2024 ISG Provider Lens™ Network — Software Defined Solutions and Services report for Germany finds a growing number of German enterprises recognize adopting software-defined (SD) networks as a prudent, cost-efficient strategy for leveraging the latest technologies while also ensuring enhanced security and business continuity. These networks have proven to efficiently assist with digital transformations by reducing complexity and facilitating risk-reduced migration to single or multicloud environments for enterprises, the ISG report says.

“Organizations in Germany are turning to experienced providers and advisors to support their adoption of SDN technologies,” said Andreas Fahr, partner and head of ISG DACH and Nordics. “Growth in this market is being driven by systems integrators and their partner networks who are competing with traditional network services providers, as well as increasing demand from small and mid-sized enterprises that are quickly embracing SD-WAN solutions.”

Enterprises in Germany are seeking to migrate their ICT and network operations to the cloud, while enhancing security in all touchpoint areas, the ISG report says. These enterprises are highly focused on incorporating advanced technologies into their corporate networks, while maintaining comprehensive advanced security measures from the core to the edge of their networks, the report says. Implementing SD-WAN can act as a steppingstone to the cloud and toward full cloud network adoption, ISG says.

According to the ISG report, the move to embrace SD-WAN technology is particularly notable in Germany’s powerful SME market. These small and mid-sized companies often have dispersed locations, branches, workforces and hybrid work models and must rely significantly on cloud-based collaboration solutions, the report says. Germany’s SMEs frequently turn to lower-cost SD-WAN solutions to connect to cloud and security providers, often via provider ecosystems, ISG says.

“SD networks are vital in ensuring a smooth and secure migration to single or multicloud environments,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “By leveraging SD-WAN, German enterprises can navigate cloud adoption complexities with ease, minimizing potential disruptions and ensuring a seamless transition.”

The report also examines how German enterprises are using SD networking to rapidly improve CX and UX in a bid to reduce staff churn and increase staff loyalty.

For more insights into the software-defined networking challenges facing enterprises in Germany, including strengthening network security and meeting growing CX expectations, and ISG’s advice for addressing them, see the ISG Provider Lens™ Focal Points briefing here.

The 2024 ISG Provider Lens™ Network — Software Defined Solutions and Services report for Germany evaluates the capabilities of 37 providers across four quadrants: Managed SD-WAN Services, SDN Transformation Services (Consulting and Implementation), Edge Technologies and Services (including Private 5G) and Secure Access Service Edge (SASE).

The report names Deutsche Telekom, Orange Business and Wipro as Leaders in all four quadrants, while Accenture, CANCOM, Computacenter and Vodafone are named as Leaders in three quadrants each. BT, Colt, Extreme Networks, Tech Mahindra and Verizon Business are named as Leaders in two quadrants each, while Axians, GTT, Logicalis and Riedel Networks are named as Leaders in one quadrant each.

In addition, Logicalis is named as a Rising Star — a company with a “promising portfolio” and “high future potential” by ISG’s definition — in two quadrants, while Axians is named as a Rising Star in one quadrant.

In the area of customer experience, Tech Mahindra is named the global ISG CX Star Performer for 2024 among Network — Software Defined Solutions and Services providers. Tech Mahindra earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry.

Customized versions of the report are available from CANCOM, Computacenter, Deutsche Telekom, GTT and Logicalis.

The 2024 ISG Provider Lens™ Network — Software Defined Solutions and Services report for Germany is available to subscribers or for one-time purchase on this webpage.

About ISG Provider Lens™ Research

The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including AI and automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs 1,600 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20240710140719/en/

Philipp Jaensch, ISG

+49 151 730 365 76

philipp.jaensch@isg-one.com

Matthias Longo, for ISG

+49 152 341 464 63

matthias@longo-pr.de

Source: Information Services Group, Inc.

FAQ

What is the focus of the 2024 ISG Provider Lens™ report for Germany?

The report highlights the growing adoption of SD-WAN solutions by German enterprises to improve operational efficiency and security.

Why are small and midsize enterprises (SMEs) in Germany adopting SD-WAN solutions?

SMEs are adopting SD-WAN solutions for cost-efficient digital transformation, reduced complexity, and enhanced security.

Which companies are recognized as leaders in the SD-WAN space in Germany?

Deutsche Telekom, Orange Business, and Wipro are named leaders in SD-WAN solutions in Germany.

How does SD-WAN technology benefit German enterprises?

SD-WAN technology benefits German enterprises by improving operational flexibility, efficiency, security, and supporting cloud migration.

What accolade did Tech Mahindra receive in the ISG report?

Tech Mahindra was recognized for achieving the highest customer satisfaction scores in ISG's Voice of the Customer survey.