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Information Services Group, Inc. (Nasdaq: III) is a renowned global technology research and advisory firm headquartered in Stamford, Connecticut. Established in 2006, ISG has rapidly evolved to become a trusted business partner to over 700 clients worldwide, including 75 of the world's top 100 enterprises. The company's core mission is to assist corporations, public sector organizations, and service and technology providers in attaining operational excellence and accelerated growth.
ISG specializes in a broad range of digital transformation services such as automation, cloud and data analytics, and sourcing advisory. Additionally, the firm offers managed governance and risk services, network carrier services, technology strategy and operations design, change management, market intelligence, and technology research and analysis. With an employee base of over 1,300 professionals across more than 20 countries, ISG's global team is celebrated for its innovative thinking, market influence, deep industry and technology expertise, and exceptional research and analytical capabilities.
The company's operations are predominantly divided into three geographical segments: the Americas, Europe, and the Asia-Pacific, with the majority of its revenue coming from the Americas. ISG provides fact-based sourcing advisory services and has carved a niche for itself as a leader in this domain.
Recent achievements include strategic partnerships with several key technology providers, driving collaborative innovation and delivering enhanced value to clients. ISG's latest projects focus on leveraging advanced technologies to streamline operations and foster business growth for its clients. The firm’s commitment to innovation and excellence has been a driving force behind its sustained growth and industry leadership.
For the latest updates and detailed information on ISG's performance, events, and developments, investors and stakeholders can explore the most recent news and announcements from the company.
ISG has initiated a research study focusing on technology providers for the insurance industry, leading to the upcoming ISG Provider Lens report titled Insurance BPO Services and Platform Solutions, set for release in January. The study addresses shifts in the outsourcing market, emphasizing the need for insurers to partner with service providers to enhance customer engagement. The report will analyze over 40 providers, categorizing them into five quadrants, covering areas like life, property, casualty insurance BPO services, and platforms. Key ISG analysts will author the report, aiding enterprise buyers in vendor evaluation.
ISG Provider Lens™ report reveals strong pre-pandemic SaaS market growth.
Enterprises are increasingly adopting SaaS tools utilizing AI and machine learning to enhance business insights in areas like HCM, ERP, and CRM. The SaaS market reached a record high in annual contract value in Q1 2020, with a 2% increase from the previous year. Despite a deceleration by Q3 2020, the market saw a 3% year-to-date growth. The report highlights the importance of vendor support options and indicates Oracle Cloud as a leader across multiple quadrants.
ISG (Nasdaq: III) will host a live webinar on October 8, focusing on digital strategies for enhancing supply chains. Scott Furlong, ISG's partner, will lead a discussion with technology leaders from Macy's, Cisco, and Zensar. The event aims to address the need for a customer-centric approach, especially in the aftermath of pandemic-related disruptions. Furlong emphasizes the importance of achieving a unified inventory view to ensure business continuity and customer satisfaction.
Information Services Group (III) has announced a new research study focused on digital services for the healthcare and life sciences industries, set to be detailed in a report scheduled for release in February. The study aims to address the urgent need for efficiency and patient-centric approaches as these sectors face pressures from the COVID-19 pandemic. A survey has been distributed to 60 service providers, and the report will highlight six quadrants of digital transformation services. Analysts will evaluate provider capabilities in this space.
Intelligent automation leaders will convene at the ISG Automation Summit on September 29-30, 2020, hosted by Information Services Group(III). The virtual event will feature keynote presentations, panel discussions, and networking opportunities, focusing on automation's critical role in business survival during the COVID-19 pandemic. Keynote speakers include industry experts from Alter Domus and Blue Prism, discussing the importance of automation in enhancing customer experience and operational efficiency. The summit aims to explore innovative automation solutions for companies.
ISG (Nasdaq: III) will participate in a live online event titled “Budgeting for Technology in Uncertain Times” on September 23, 2020, focusing on enterprise IT budgeting amid pandemic and election year challenges. Key panelists, including ISG's John Westfield, will discuss market drivers affecting technology budgets for consumer-focused industries. Westfield emphasized the need for organizations to invest in technological agility and cybersecurity to adapt to rapid market changes.
ISG (Nasdaq: III) has announced a partnership with Rainbird to enhance its ISG Automation business, focusing on automating complex decision-making processes. Rainbird's platform enables enterprises to replicate expert decision-making, significantly improving speed and accuracy. The collaboration aligns with ISG's strategy to engage leading automation providers, offering clients advanced software capabilities and a full suite of automation services. This move aims to drive operational excellence and faster growth across varied sectors, including healthcare and finance.
The ISG Provider Lens™ report highlights a significant transition by enterprises towards software-defined networking (SDN) solutions to cut costs, enhance cloud operations, and improve customer experience. The report reveals that many companies are progressing from pilot projects to larger implementations of SDN technologies. Key drivers for this shift include the desire for operational efficiency, improved network integration, and the need to manage growing data traffic cost-effectively. Notably, AT&T, IBM, Tech Mahindra, and Wipro are recognized as leaders in providing these solutions.
ISG (Nasdaq: III) emphasizes the need for enterprises to enhance cybersecurity through neuroscience principles in a webinar on September 17, 2020. Experts Missy Lawrence-Johnston, Andreas Dietrich, and Cynthia Batty will discuss integrating technology and cultural change to combat social engineering attacks, which account for over half of all cybersecurity breaches. The session will highlight methods for creating a security mindset among employees, including ongoing testing and role-playing. The company asserts that robust cybersecurity is now a crucial market differentiator.
ISG (Nasdaq: III) will host the ISG SourceIT event on September 22-23, focusing on optimizing value in sourcing amidst COVID-19 challenges. Keynote speakers, including Joseph Martinez from Bank of NY Mellon, will address data-driven sourcing transformation, while Dimitrios Manolopoulos from National Bank of Canada will discuss cost transformation strategies. The event features over 30 sessions on agility, sourcing, and business continuity, emphasizing adaptability and innovation in the sourcing industry.
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