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Overview of Information Svrs (III)
Information Svrs (III) is a global technology research and advisory firm known for its expertise in digital transformation, automation, and cloud analytics. As a trusted expert in market intelligence and technology strategy, the firm provides deep, fact-based insights that help corporations, public sector organizations, and technology providers refine their operational models and achieve measurable performance improvements.
Rooted in detailed technology research and expert advisory services, Information Svrs delivers comprehensive sourcing advisory solutions that enable clients to navigate complex digital landscapes with clarity and precision. Its analytics-driven approach underscores key areas such as managed governance, risk management, and operational design, reinforcing its commitment to delivering unbiased and research-backed recommendations.
Core Business Areas and Service Offerings
Digital Transformation and Advisory Services: Information Svrs specializes in enabling digital transformation by integrating state-of-the-art automation and cloud-based data analytics. These services help organizations transition smoothly while ensuring continuous operational excellence.
Market Intelligence and Research: With a global network of industry experts, the company provides incisive market intelligence and analytical reports. This not only informs technology strategy but also supports sourcing advisory, change management, and strategic planning across diverse business ecosystems.
Global Reach and Market Position
Operating across pivotal regions such as the Americas, Europe, and Asia-Pacific, Information Svrs harnesses a diverse talent pool and comprehensive geographic insights, which serve to strengthen its competitive stance in the rapidly evolving technology sector. This expansive global reach helps the company tailor its advisory services to address region-specific challenges while maintaining a consistent focus on global technology trends.
Expert Analysis and Sector Diversification
- Digital Transformation: Focus on automation and integrating cloud-based analytics to improve business processes.
- Technology Strategy and Operations Design: Detailed advisory services that guide organizations through evolving technological demands.
- Risk Management and Governance: Managed services designed to mitigate risks and ensure compliance in a dynamic market.
- Market Intelligence: Comprehensive research that delivers actionable insights for strategic decision-making.
Balanced and Unbiased Expertise
Information Svrs remains dedicated to providing a balanced perspective in its analytical work. Its research methodologies emphasize transparency and precision, offering clients a reliable source of detailed advisory support. This includes extensive market research and analysis tailored to operational refinements and strategic adjustments across varied industries.
By integrating advanced technology insights with a global advisory framework, Information Svrs not only underscores its expertise in the digital space but also plays a pivotal role in enhancing the operational efficiencies of its diverse client base. The company’s approach is anchored in clear, fact-based analysis, ensuring that its recommendations remain relevant, unbiased, and comprehensively informative for decision-makers.
Information Services Group (ISG) (Nasdaq: III) recognizes 39 IT and business services providers with its 2021 ISG Digital Case Study Awards™ for excellence in digital transformation initiatives. Selected from nearly 250 submissions, the case studies predominantly focused on enhancing customer experience to drive revenue growth. The award winners include four providers with multiple standout case studies and 19 companies with one standout case study. The evaluation emphasizes tangible business impacts and innovative solutions, reflecting the essential role of providers in digital transformation.
ISG Digital Business Summit will feature new sessions on cybersecurity, smart environments, and cloud strategies, held virtually on June 29-30. Keynote speakers include leaders from Shell, Enel, and Microsoft, discussing crucial tech strategies for enterprise resilience amid ongoing pandemic challenges. Topics will cover cybersecurity measures, enhanced collaboration through technology, and the impact of 5G on data analytics. The event aims to equip organizations with essential skills for improving operational efficiency and digital transformation.
Information Services Group (III) has launched two comprehensive research studies focusing on the data analytics market. These studies will culminate in ISG Provider Lens reports, set for release in November, analyzing analytics services and platforms. The research will utilize expanded customer experience data to assist enterprise buyers in evaluating vendor relationships and offerings. The reports will cover global analytics markets, with insights from over 100 service providers and 70 platform vendors. ISG aims to highlight how these providers address increasing demand in analytics.
Information Services Group (ISG) has announced a new research study focused on the expanding public cloud services market. The ISG Provider Lens™ report, set for release in December, will analyze various cloud services including consulting, managed services, and secure filesharing. The global public cloud market's annual contract value reached $9.9 billion with a 15% growth in Q1 2021, driven by digital transformation demands from enterprises. The study includes surveys from over 220 cloud service providers and will cover multiple countries.
Information Services Group (ISG) has launched the 2021 ISG Star of Excellence™ Awards, recognizing top providers in the IT and business services industry based on ongoing customer feedback. The awards now utilize continuous customer experience (CX) research, covering six dimensions of service quality. This new approach aims to enhance provider performance and outcomes for enterprise clients. The winners will be announced in November 2021, based on feedback from over 2,500 enterprise customers assessing various service providers, including major cloud vendors.
The ISG Startup Challenge recognized innovative cloud-based workplace solutions at its recent events. Among the winners, Lyrid was celebrated for its serverless computing ecosystem that enhances web application management, while OpenPath's access control system won for improving workplace security. The challenge, part of ISG's TechXchange event, highlights the growing demand for technology that enhances operational efficiency and employee safety in post-pandemic workplaces. With increased focus on digital transformation, ISG, trading under Nasdaq: III, sees these solutions as vital for firms striving for resilience and customer loyalty.
ISG Automation, part of Information Services Group (III), has partnered with Cognigy to enhance its automation capabilities. This collaboration allows ISG to offer the Cognigy.AI platform, which automates customer and employee communications, while Cognigy will gain access to ISG's strategic services. The partnership aims to streamline automation through conversational AI, addressing a growing need for efficient customer interactions. Cognigy, founded in 2016, operates globally, providing low-code solutions to bridge gaps in enterprise communications.
ISG (Nasdaq: III) has launched an expanded global cybersecurity unit to address the rising threat of cyberattacks. This vendor-agnostic unit aims to support enterprise clients with independent advice on cybersecurity strategy, particularly focusing on cloud security. ISG Cybersecurity's offerings include strategy assessments, security architecture, and implementation services, backed by leading benchmark data. As cybersecurity spending per user surged by over 40% from 2019 to 2020, ISG is well-positioned to meet increasing demand from enterprises for robust cybersecurity solutions.
ISG (Nasdaq: III) announced three upcoming webinars aimed at helping businesses mitigate supplier and transformation risks. Scheduled for June, these ISG Smartalks™ will focus on managing third-party relationships in increasingly complex business environments. Experts will share strategies on supplier compliance, cloud transformation, and moving to SAP S/4HANA. The webinars aim to enhance organizational resilience and operational efficiency amidst rising risks in today’s disaggregated technology ecosystem.
Information Services Group (ISG) (Nasdaq: III) has initiated a research study on container services and cloud-native application development. The findings will be detailed in the upcoming ISG Provider Lens™ report, set for release in September. This report will cover various aspects of container services including managed services, Kubernetes solutions, and hyperscale cloud platforms. It aims to assist enterprise buyers in evaluating vendor relationships and optimizing costs while enhancing customer experiences in product development.
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