ISG First to Combine Software, Services Research to Guide Enterprise Digital Transformation

Rhea-AI Summary

Information Services Group (ISG) (Nasdaq: III) has announced a pioneering approach to enterprise digital transformation guidance by combining software and services research. The initiative launches with the simultaneous release of ISG Buyers Guides™ for Grid Management and Enterprise Asset Management alongside ISG Provider Lens™ reports on Power and Utilities Industry Services and Solutions.

This unified approach leverages ISG's comprehensive research capabilities, enhanced by their 2023 acquisition of Ventana Research (now ISG Software Research). The company plans to synchronize the publication of software and services research across various industries and technologies, with their 2025 Report Plan including 50 ISG Provider Lens studies and over 135 Buyers Guides.

The coordinated research aims to help enterprises make better-informed decisions about software solutions and implementation partners, focusing on five key categories:

• Artificial Intelligence
• Business & Technologies
• Ecosystem Intelligence
• Information Technology
• Vertical Industries

Positive

• Strategic acquisition of Ventana Research expanding research capabilities
• Launch of comprehensive end-to-end digital transformation guidance service
• Significant research coverage planned with 50 Provider Lens studies and 135+ Buyers Guides

Negative

• None.

Insights

Technology Research Analyst

ISG's new integrated research approach represents a meaningful strategic evolution in how the company delivers value to enterprise clients navigating complex digital transformations. By synchronizing the publication of their ISG Buyers Guides™ for software evaluation with their ISG Provider Lens™ reports on service providers, ISG is creating a unique market position that addresses the full technology adoption lifecycle.

This initiative leverages ISG's 2023 acquisition of Ventana Research (now ISG Software Research) to create a differentiated offering in the research and advisory space. The company's 2025 Research Plan is substantial, featuring 50 Provider Lens studies and over 135 Buyers Guides across five broad categories.

The strategic value lies in ISG's recognition that enterprises increasingly need to evaluate software solutions in conjunction with implementation partners. By aligning these historically separate research streams, ISG potentially enhances the stickiness of their advisory relationships while addressing a genuine client pain point around technology selection and implementation.

While financial impact details aren't provided, this represents a logical evolution of ISG's business model following their software research acquisition, potentially creating cross-selling opportunities and deeper client engagements across their $152 million market cap business.

Coordinated publication of ISG Buyers Guides™ and ISG Provider Lens™ reports provides up-to-date insights on leading trends, solutions, service providers

STAMFORD, Conn.--(BUSINESS WIRE)-- Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, said today it is introducing a first-of-its-kind approach to helping enterprises evaluate and choose the best software and supporting services to drive their digital transformations.

Starting with the simultaneous publication this week of its ISG Buyers Guides™ for Grid Management and Enterprise Asset Management and its ISG Provider Lens™ reports, “Power and Utilities Industry – Services and Solutions,” ISG Research is delivering end-to-end intelligence to enterprises for planning and executing their digital transformations. This unified approach is made possible by the unrivaled scope and depth of ISG’s software and service provider research. ISG Research is the premier source of actionable insights for making informed strategic decisions about the most important software tools and third-party services transforming enterprises, including the growing adoption of AI.

“To successfully adopt new technology, enterprises need to navigate more options and complexity than ever before,” said John Boccuzzi, Jr., partner and president, ISG Research. “By presenting our influential software and services reports together, ISG will offer clients simultaneous access to deeply researched perspectives on software products, along with the consulting, implementation, integration and managed services that allow organizations to get the most out of their software investments.”

ISG expanded its research portfolio in 2023 by acquiring software analyst firm Ventana Research, now ISG Software Research, to better serve clients investing in digital transformation. As software modernization becomes increasingly strategic, enterprises are recognizing the importance of evaluating software solutions in conjunction with their choice of service partners. ISG now offers expert advice throughout the planning, decision-making and execution phases of transformation.

This year, ISG will synchronize the publication of software and services research across a number of key industries and technologies. Each release will include one or more ISG Buyers Guides to software solutions in the segment, along with ISG Provider Lens™ reports on the relevant service providers. As ISG continues to align its report agendas, it will soon present software and services research together in every topic area.

“Service providers have become essential to enterprise software deployment,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “By enabling companies to evaluate potential partners in conjunction with their choice of software, ISG helps them achieve a better technology fit and greater long-term value.”

“Enterprises launching digital transformations turn to ISG Buyers Guides for authoritative insights into the best software solutions for their technology environments and business goals,” said Mark Smith, partner, software research at ISG. “ISG Provider Lens reports help them identify the ideal implementation and support partners at the same time, ensuring rapid and ongoing success.”

The ISG Provider Lens and ISG Buyers Guide reports align to five broad categories: Artificial Intelligence, Business & Technologies, Ecosystem Intelligence, Information Technology and Vertical Industries. Each report focuses on a specific area of ISG’s expertise and analysis, offering actionable insights to help enterprises make informed strategic decisions in the relevant area.

The ISG Research 2025 Report Plan includes 50 ISG Provider Lens studies, with regional reports analyzing as many as nine distinct markets, and more than 135 Buyers Guides. All reports identify the leading vendors or providers best equipped to meet enterprise requirements in the market.

ISG will also continue to deliver a wealth of other resources on each topic area, including the ISG Software Research Market Perspectives blog, Market Assertions from its seasoned industry analysts and ISG Provider Lens Focal Points briefings on trends and advice for enterprises and providers.

For more information about ISG Research, please visit this webpage.

About ISG Software Research

ISG Software Research, previously Ventana Research, provides authoritative market research and coverage of the business and IT software industry. It distributes research and insights daily through its user community, and provides a portfolio of consulting, advisory, research and education services for enterprises, software and service providers, and investment firms. Its on-demand service provides structured education and advisory support through subject-matter experts. ISG Buyers Guides support the RFI/RFP process and help enterprises evaluate and select software providers through tailored assessment services and the ISG Software Research Value Index methodology. Visit www.isg-research.net for more information and to sign up for free community membership.

About ISG Provider Lens™ Research

The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.

About ISG

ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.

View source version on businesswire.com: https://www.businesswire.com/news/home/20250310462164/en/

Press:

Will Thoretz, ISG

+1 203 517 3119

will.thoretz@isg-one.com

Julianna Sheridan, Matter Communications for ISG

+1 978-518-4520

isg@matternow.com

Source: Information Services Group, Inc.

FAQ

What is ISG's new approach to digital transformation research announced in 2024?

ISG (III) is combining its ISG Buyers Guides™ and ISG Provider Lens™ reports to provide simultaneous insights on software solutions and service providers, offering end-to-end intelligence for enterprise digital transformation planning.

How many reports are planned in ISG's 2025 Report Plan?

ISG's 2025 Report Plan includes 50 ISG Provider Lens studies and more than 135 Buyers Guides, covering multiple regional markets.

What acquisition did ISG (III) make in 2023 to enhance its research capabilities?

ISG acquired software analyst firm Ventana Research in 2023, which is now known as ISG Software Research, to strengthen its software evaluation capabilities.

What are the five main categories covered in ISG's research reports?

ISG's research reports cover Artificial Intelligence, Business & Technologies, Ecosystem Intelligence, Information Technology, and Vertical Industries.