Welcome to our dedicated page for Ibex news (Ticker: IBEX), a resource for investors and traders seeking the latest updates and insights on Ibex stock.
IBEX Ltd (IBEX) is a global leader in business process outsourcing and AI-powered customer engagement solutions, serving enterprises across telecommunications, healthcare, and financial services. This news hub provides investors and industry professionals with essential updates on the company's strategic initiatives, technological advancements, and market positioning.
Access timely updates including earnings announcements, partnership developments, and innovation milestones related to IBEX's digital CX platforms. Our curated news collection covers critical areas such as omni-channel customer experience enhancements, AI-driven analytics implementations, and global service delivery expansions.
Key content categories include financial performance reports, technology deployments like the ibex Wave iX suite, strategic client acquisitions, and operational updates across the company's global delivery centers. Each update is selected for its relevance to understanding IBEX's role in shaping modern customer experience ecosystems.
Bookmark this page for streamlined access to verified corporate communications and analysis-neutral reporting on IBEX's progress in digital transformation and BPO innovation. Regular updates ensure stakeholders maintain informed perspectives on the company's evolving service offerings and industry leadership.
IBEX Limited (Nasdaq: IBEX), a leader in business process outsourcing, announced that CEO Robert Dechant and CFO Karl Gabel will present at two upcoming investor conferences. The Baird Global Consumer, Technology & Services Conference is scheduled for June 8, 2021, at 9:05 a.m. ET, followed by the RBC Capital Markets Financial Technology Conference on June 17, 2021, at 4:40 p.m. ET. Both sessions will be accessible via live audio webcast on IBEX's investor relations website.
ibex has announced a strategic partnership with Wixcorp to enhance patient financial experiences in healthcare. The collaboration will combine ibex's customer support with Wixcorp's cloud-based revenue management solutions, addressing the growing demand for digital transformation in the healthcare sector. This initiative aims to simplify billing and payment processes, ultimately improving patient satisfaction. Both companies seek to help healthcare providers adapt to market pressures and enhance operational efficiency.
IBEX Limited reported strong third-quarter results for fiscal year 2021, with revenue of $108.8 million, a 7.6% increase year-over-year. The company experienced a net loss of $0.2 million, but adjusted net income rose to $6.0 million. Adjusted EBITDA increased 12.4% to $16.7 million, achieving a record margin of 15.3%. IBEX added 10 new customers, primarily in the New Economy sectors, and has reaffirmed its fiscal year 2021 revenue guidance of $445-$448 million.
IBEX Limited (Nasdaq: IBEX) announced it will release its third quarter 2021 financial results on May 18, 2021, after market close. The management team will hold a conference call at 4:30 p.m. EDT to discuss the results, recent developments, and future business outlook. Investors can participate via a toll-free call or an international line, with a replay available for two hours post-call until May 25, 2021. IBEX specializes in customer experience technology and outsourcing solutions designed to help brands enhance growth and reduce costs.
ibex (NASDAQ: IBEX) announced a strategic integration with Zendesk (NYSE: ZEN), enhancing its Wave X technology platform. This collaboration aims to elevate customer experience through advanced digital solutions, reinforcing ibex's position as a leader in BPO 2.0.
Jim Ferrato, ibex's CIO, highlighted the importance of integrating sophisticated technologies to drive client growth. Wave X, developed by nearly 300 engineers, offers a range of solutions to improve customer interactions and outcomes, aligning with the firm’s goal to innovate in customer engagement.
Newegg has partnered with ibex (NASDAQ:IBEX) to enhance customer acquisition and lead generation for telecommunications products. The collaboration will leverage Newegg Bridge, which provides customer service outsourcing, to improve lead quality. ibex aims to utilize its digital customer acquisition technologies, backed by over a decade of experience in the telecom sector, for this initiative. The partnership is expected to explore new revenue opportunities globally.
ibex (NASDAQ: IBEX) announced a free webinar on April 1, 2021, at 2 p.m. ET, featuring Eric Burdullis from Lyft and Bob Dechant, CEO of ibex. The event will examine key Customer Experience (CX) insights revealed during 2020's challenges. Topics include how digital transformation is accelerated by crises, the role of CX outsourcers, strategic investments in digital transformation, and the impact of nearshore outsourcing on digital CX. The webinar highlights ibex's extensive CX technology and outsourcing services aimed at enhancing brand growth and customer engagement.
ibex (NASDAQ:IBEX) has launched a new social reputation management solution as part of its Wave X platform, enhancing customer experience (CX) management. This technology allows brands to manage and analyze unsolicited customer feedback from over 90 social media sources using advanced text and sentiment analytics. The solution includes features such as a centralized dashboard for real-time monitoring and automated content moderation. According to ibex executives, this technology positions the company uniquely in the CX market and allows clients to improve brand responsiveness.
ibex (NASDAQ:IBEX) announced the opening of its second site in Bohol, Philippines, at the Plaza Marcela complex, enhancing its position as a leader with over 1,300 agents in the province. The new contact center, set to launch on April 15th, 2021, includes 560 production seats and various facilities to support its innovative performance technology solutions. Bohol's educated workforce, producing 10,000 graduates annually, and government backing contribute to its strategic expansion, aligning with ibex's BPO 2.0 strategy and commitment to digital customer support.
