ibex Wins Gold Globee® at the 16th Annual 2024 Golden Bridge Awards®
ibex (NASDAQ: IBEX), a leading global provider of BPO and AI-powered customer engagement solutions, has won a Gold Globee® at the 16th Annual 2024 Golden Bridge Awards®. The award recognizes the innovation and impact of ibex Wave iX, the company's AI-enabled customer experience (CX) solution suite.
ibex Wave iX includes three key solution sets: AgentAI, CustomerAI, and InsightsAI, which use advanced technology to enable next-generation AI and agent-assisted CX. CEO Bob Dechant emphasized that AI is reshaping the CX market, with ibex leading the way through its personalized, intelligent, and profitable customer interaction solutions.
The Golden Bridge Awards®, a premier global business awards program, received entries from over 1,100 judges worldwide. This recognition highlights ibex's commitment to innovation and leadership in the CX space.
ibex (NASDAQ: IBEX), un fornitore globale leader di soluzioni BPO e di coinvolgimento dei clienti potenziate dall'AI, ha vinto un Gold Globee® ai 16° Annuali Golden Bridge Awards® del 2024. Questo premio riconosce l'innovazione e l'impatto di ibex Wave iX, la suite di soluzioni per l'esperienza del cliente (CX) abilitata dall'AI dell'azienda.
ibex Wave iX include tre set di soluzioni chiave: AgentAI, CustomerAI e InsightsAI, che utilizzano tecnologie avanzate per abilitare la CX assistita da agenti e AI di nuova generazione. Il CEO Bob Dechant ha sottolineato che l'AI sta rimodellando il mercato della CX, con ibex che guida il cammino attraverso le sue soluzioni di interazione con i clienti personalizzate, intelligenti e redditizie.
Il Golden Bridge Awards®, un programma di premi aziendali globali di primo piano, ha ricevuto candidature da oltre 1.100 giurati in tutto il mondo. Questo riconoscimento evidenzia l'impegno di ibex per l'innovazione e la leadership nel settore della CX.
ibex (NASDAQ: IBEX), un proveedor global líder de soluciones de BPO y participación del cliente impulsadas por IA, ha ganado un Gold Globee® en los 16° Annuales Golden Bridge Awards® de 2024. Este premio reconoce la innovación y el impacto de ibex Wave iX, la suite de soluciones de experiencia del cliente (CX) habilitada por IA de la empresa.
ibex Wave iX incluye tres conjuntos de soluciones clave: AgentAI, CustomerAI e InsightsAI, que utilizan tecnología avanzada para habilitar una CX asistida por agentes y IA de nueva generación. El CEO Bob Dechant enfatizó que la IA está remodelando el mercado de CX, con ibex liderando el camino a través de sus soluciones de interacción con los clientes personalizadas, inteligentes y rentables.
Los Golden Bridge Awards®, un programa de premios empresariales global de primer nivel, recibió inscripciones de más de 1,100 jueces en todo el mundo. Este reconocimiento destaca el compromiso de ibex con la innovación y el liderazgo en el espacio de CX.
ibex (NASDAQ: IBEX)는 BPO 및 AI 기반 고객 참여 솔루션의 글로벌 선두 제공업체로서 2024년 제16회 골든 브리지 어워드®에서 Gold Globee®를 수상했습니다. 이 상은 회사의 AI 지원 고객 경험(CX) 솔루션 스위트인 ibex Wave iX의 혁신과 영향을 인정합니다.
ibex Wave iX는 AgentAI, CustomerAI 및 InsightsAI라는 세 가지 주요 솔루션 세트를 포함하고 있으며, 이들은 첨단 기술을 사용하여 차세대 AI 및 에이전트 보조 CX를 가능하게 합니다. CEO Bob Dechant는 AI가 CX 시장을 재형성하고 있으며, ibex가 개인화되고 지능적이며 수익성 있는 고객 상호작용 솔루션을 통해 길을 선도하고 있다고 강조했습니다.
골든 브리지 어워드®는 세계적으로 1,100명 이상의 심사위원이 참가한 최고의 비즈니스 상 프로그램입니다. 이 인정은 CX 분야에서의 ibex의 혁신과 리더십에 대한 헌신을 강조합니다.
ibex (NASDAQ: IBEX), un fournisseur mondial de premier plan de solutions BPO et d'engagement client propulsées par l'IA, a remporté un Gold Globee® lors des 16e Golden Bridge Awards® de 2024. Ce prix reconnaît l'innovation et l'impact de ibex Wave iX, la suite de solutions d'expérience client (CX) activée par l'IA de l'entreprise.
ibex Wave iX comprend trois ensembles de solutions clés : AgentAI, CustomerAI et InsightsAI, qui utilisent des technologies avancées pour permettre une CX assistée par agents et par l'IA de nouvelle génération. Le PDG Bob Dechant a souligné que l'IA transforme le marché de la CX, ibex menant la voie avec ses solutions d'interaction client personnalisées, intelligentes et rentables.
Les Golden Bridge Awards®, un programme de récompenses commerciales mondial de premier plan, a reçu des candidatures de plus de 1 100 juges à travers le monde. Cette reconnaissance souligne l'engagement d'ibex envers l'innovation et le leadership dans le domaine de la CX.
ibex (NASDAQ: IBEX), ein führender globaler Anbieter von BPO und KI-gestützten Kundenbindungs-Lösungen, hat einen Gold Globee® bei den 16. jährlichen Golden Bridge Awards® 2024 gewonnen. Die Auszeichnung würdigt die Innovation und den Einfluss von ibex Wave iX, der KI-gestützten Lösungssuite für Kundenerfahrungen (CX) des Unternehmens.
ibex Wave iX umfasst drei wichtige Lösungssets: AgentAI, CustomerAI und InsightsAI, die fortschrittliche Technologien nutzen, um nächste Generation AI und agentenunterstützte CX zu ermöglichen. CEO Bob Dechant betonte, dass KI den CX-Markt umgestaltet, wobei ibex mit seinen personalisierten, intelligenten und profitablen Kundeninteraktionslösungen den Weg anführt.
Die Golden Bridge Awards®, ein erstklassiges globales Geschäftspreisprogramm, erhielt Bewerbungen von über 1.100 Juroren aus der ganzen Welt. Diese Anerkennung unterstreicht ibex’ Engagement für Innovation und Führung im CX-Bereich.
- Won Gold Globee® at the 16th Annual 2024 Golden Bridge Awards®
- Recognition for innovation and impact in CX with ibex Wave iX solution suite
- Leading position in AI-powered customer engagement technology solutions
- None.
ibex Wave iX Recognized for Innovation and Impact in CX
WASHINGTON, Aug. 21, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that it was named a Gold Globee® Winner at the prestigious 16th Annual 2024 Golden Bridge Awards®.
The Golden Bridge Awards® honor the best in business and innovation worldwide and underscores the effectiveness of ibex Wave iX, its AI-enabled customer experience (CX) solution suite, in transforming the customer experience.
“We are pleased to be recognized by the Golden Bridge Awards® for our innovation and leadership in the CX space and the game-changing impact of our Wave iX suite of AI-powered solutions,” said ibex CEO Bob Dechant. “AI is reshaping the customer experience market and ibex is leading the way. Our next-generation CX solutions offer genuine digital transformation and advanced customer-facing self-service options that deliver more personalized, intelligent, and profitable customer interactions.”
ibex takes a solutions-driven approach to align with specific business needs and deliver real solutions for transformative outcomes. ibex Wave iX, which includes three key solution sets—AgentAI, CustomerAI, and InsightsAI, uses the latest technology to enable the next generation of AI and agent-assisted CX. Explore the full suite of ibex Wave iX solutions here.
The Golden Bridge Awards® are the world’s premier business awards program, honoring achievements and recognitions in business and innovation. Over 1,100 judges from around the world, representing a diverse array of industry experts, applied for the judging process. The awards highlight companies and individuals who are making a positive impact in their respective industries. Explore the complete list of 2024 winners here: https://globeeawards.com/innovation/winners/
“Congratulations to all the winners of the Golden Bridge Awards for your remarkable innovations and outstanding business achievements,” said San Madan, President of Globee Awards. “Your dedication to excellence and groundbreaking contributions are setting new standards and inspiring others across the globe.”
About the Globee Awards
Globee Awards are conferred in ten programs and competitions: the Globee® Awards for American Business, Globee® Awards for Artificial Intelligence, Globee® Awards for Business, Globee® Awards for Customer Excellence, Globee® Awards for Cybersecurity, Globee® Awards for Disruptors, Golden Bridge Awards®, Globee® Awards for Leadership, Globee® Awards for Technology, and the Globee® Awards for Women In Business. Learn more about the Globee Awards at https://globeeawards.com.
About ibex
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 30+ operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.
ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including the AI-powered ibex Wave iX solutions suite, to manage nearly 200 million critical customer interactions, adding over
Contact:
Dan Burris
ibex
Daniel.Burris@ibex.co
A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/958be878-515c-4c80-a350-a3fae63208f4
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