IBEX Announces Third Quarter of Fiscal Year 2024 Financial Results with Record Performance
IBEX announced its third-quarter fiscal year 2024 financial results with a record performance. The company reported adjusted EBITDA of $19.2 million, a 15.1% margin, and adjusted EPS of $0.70. They won three new clients this quarter and repurchased shares worth $8.1 million. Revenue declined by 3.6% to $126.8 million, with net income at $10.3 million. The company remains focused on AI solutions and customer engagement.
Record adjusted EBITDA of $19.2 million with a 15.1% margin.
Adjusted EPS of $0.70 showcasing strong financial performance.
Winning three new clients and repurchasing shares worth $8.1 million.
Focus on AI solutions for customer engagement to drive growth.
Revenue declined by 3.6% to $126.8 million.
Net income decreased to $10.3 million compared to the prior year.
Diluted earnings per share decreased to $0.57 from $0.59.
Anticipated revenue for fiscal year 2024 at the lower end of the guidance.
Insights
The performance highlighted by IBEX Limited exhibits a solid financial status, particularly noting the record adjusted EBITDA margin of 15.1% and adjusted EPS of $0.70. These figures are significant because they suggest operational efficiency and profitability, which investors often consider when evaluating a company's financial health. The achievement in improved operating margins and the execution of cost optimization strategies, as indicated by the CFO, showcase management's ability to navigate economic challenges while maintaining profitability.
However, it is important to note the reported 3.6% decrease in quarterly revenue to $126.8 million, which may raise concerns regarding top-line growth. The decline in revenue, attributed to the conclusion of a short-term client project and lower volumes in certain verticals, could indicate a potential vulnerability in the company's client diversification and market demand for its services. While the revenue contraction is somewhat offset by growth in other verticals, investors should monitor future revenue streams closely to assess the sustainability of the company’s growth.
The authorization of a new Share Repurchase Plan for up to $30 million reflects the company’s confidence in its ability to generate strong free cash flow and is often perceived positively by the market as it can indicate undervaluation by the management or a desire to return value to shareholders.
The decrease in capital expenditures to $1.7 million from $3.7 million also signals the company's strategic management of its capital, suggesting it is focused on preserving cash flow in the current fiscal environment.
The strategic focus on transitioning from traditional live agents to a business model that includes AI virtual agents and automated interactions positions IBEX Limited at the forefront of industry innovation. The significance of this shift lies in its potential to redefine customer experiences and generate cost savings for clients, which could become a major competitive advantage and revenue driver in the long run.
Partnerships to deliver generative AI-based contact automation and language translation are particularly noteworthy as they match the current trend toward increased automation and global customer service solutions. By leading early sales and marketing efforts yielding pilots and pipeline opportunities, IBEX is demonstrating agility and foresight in capitalizing on emerging tech trends.
The emphasis on technological advancement may also be seen as a proactive step in cushioning any future decline in revenue from traditional BPO services, as it creates new avenues for growth. Such a pivot requires careful monitoring; investors should watch for the outcomes of the ongoing pilots and the conversion rate of pipeline opportunities into actual revenue-generating deals.
IBEX Limited’s recent performance and strategic initiatives need to be evaluated in the context of the global business process outsourcing (BPO) market dynamics. The company’s pursuit of high-margin services and geographical growth hint at a pursuit to capitalize on cost-advantage strategies prevalent in the industry.
Investors should consider the broader industry trends, such as the accelerating adoption of automation and AI in customer engagement, which could further enable IBEX to expand its margin. The market typically rewards companies that demonstrate an ability to evolve with technological trends and thus, IBEX's proactive stance in this area could resonate well with forward-looking investors.
Moreover, with 15 new client wins year-to-date and strategic investments in AI capabilities, the company is likely aiming to overcome the revenue dip and position itself for future growth. The balance of maintaining revenue while transitioning to new business models is delicate and stakeholders should look for consistent execution on these strategic objectives going forward.
WASHINGTON, May 09, 2024 (GLOBE NEWSWIRE) -- IBEX Limited (“ibex”), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its third fiscal quarter ended March 31, 2024.
“Our third quarter fiscal 2024 results were one of the strongest in our history, with record levels of adjusted EBITDA margin and adjusted EPS,” commented Bob Dechant, CEO of ibex. “For the quarter, our adjusted EBITDA was
“Strategically, we intend to be at the leading edge of the transformation from traditional live agents to a business that also offers AI virtual agents and automated interactions to resolve certain customer contacts. We are creating disruptive solutions for automation of customer contacts, including language translation that will redefine the customer experience business model, drive significant cost savings for our clients, and go well beyond our current BPO services. We are doing so by establishing key tech partnerships to deliver generative AI based contact automation, language translation, and QA automation. Our early sales and marketing efforts have yielded several pilots and over 35 pipeline opportunities to date, with many already in the later stage. We are excited by the future growth opportunities this industry evolution creates for ibex.
“With the confidence in our business and our ability to generate strong free cash flow, the ibex board of directors have authorized a new Share Repurchase Plan for up to
Third Quarter 2024 Key Highlights
- Three new client relationships won across HealthTech and new emerging Technology companies this quarter, totaling fifteen for the year-to-date compared to eight in the prior year-to-date period.
GAAP Financials:
- Third quarter revenue of
$126.8 million declined3.6% from the prior year quarter. - Net income of
$10.3 million compared to$11.3 million in the prior year quarter. Net income margin decreased to8.1% from8.6% in the prior year quarter. - Diluted earnings per share decreased to
$0.57 from$0.59 in the prior year quarter.
Non-GAAP Financial Measures:
- Adjusted net income increased to
$12.6 million from$11.7 million in the prior year quarter. - Adjusted earnings per share increased to
$0.70 from$0.61 in the prior year quarter. - Adjusted EBITDA increased to
$19.2 million from$18.8 million in the prior year quarter. Adjusted EBITDA margin increased to15.1% from14.3% in the prior year quarter.
Other Metrics:
- Repurchased 501,549 shares at a total cost of
$8.1 million in the third quarter for a total of 1,124,876 shares during fiscal year 2024.
Third Quarter Financial Performance
Revenue
- Revenue was
$126.8 million , compared to$131.6 million in the prior year quarter, a decrease of3.6% . Revenues were impacted primarily by the conclusion of a short-term client project in the third and fourth quarters of fiscal year 2023, lower volumes in certain verticals and the year over year shift of delivery from onshore to offshore regions. - Growth in our Retail & E-Commerce and Travel, Transportation & Logistics verticals partially offset the above-mentioned revenue declines in our FinTech and Telecommunications verticals.
Net Income and Earnings Per Share
- Net income was
$10.3 million compared to$11.3 million in the prior year quarter. Diluted earnings per share decreased to$0.57 from$0.59 in the prior year quarter. - Net income margin decreased to
8.1% from8.6% in the prior year quarter. - Non-GAAP adjusted net income increased to
$12.6 million from$11.7 million in the prior year quarter. Non-GAAP adjusted diluted earnings per share increased to$0.70 from$0.61 in the prior year quarter (see Exhibit 1 for reconciliation). The increase per share was primarily attributable to the impact of improved operating margins, lower share count, and a lower tax rate.
Adjusted EBITDA
- Adjusted EBITDA increased to
$19.2 million from$18.8 million in the prior year quarter (see Exhibit 2 for reconciliation) driven by higher operating margins and cost optimization efforts undertaken during the quarter. - Adjusted EBITDA margin increased to
15.1% from14.3% in the prior year quarter (see Exhibit 2 for reconciliation).
Cash Flow and Balance Sheet
- Net cash provided by operating activities decreased to
$11.4 million from$13.6 million in the prior year quarter. - Capital expenditures decreased to
$1.7 million from$3.7 million in the prior year quarter, as we leveraged our capacity built out in prior years. - Free cash flow of
$9.7 million , consistent with$9.8 million in the prior year quarter (see Exhibit 3 for reconciliation). - Cash and cash equivalents was
$50.7 million as of March 31, 2024, compared to cash and cash equivalents of$57.4 million as of June 30, 2023, driven primarily by the share repurchase program. - Net cash position was
$49.3 million as of March 31, 2024, compared to$56.4 million as of June 30, 2023 (see Exhibit 4 for reconciliation).
“Our record adjusted EBITDA margin and adjusted EPS was a result of margin improvements across all our regions and the continued growth of our high margin services and geographies. We accomplished these results while continuing to invest in advanced AI capabilities to accelerate future revenue growth. In addition, we had another strong quarter of generating Free Cash Flow,” said Taylor Greenwald, CFO of ibex.
“We remain confident in our strategy to drive growth in our higher margin offshore regions, accelerated by new client wins, and to realize cost savings through optimizing our site footprint that will continue to drive high-performing adjusted EBITDA margins in the years ahead.
“As a result of our efforts, we anticipate delivering full year results near the mid-point of our adjusted EBITDA margin guidance while revenue will be near the lower end of the guidance provided last quarter. We are also improving our previous capital expenditures guidance as we continue to carefully manage our capacity utilization.”
Fiscal Year 2024 Guidance
- Fiscal year 2024 revenue between
$505 t o$510 million . - Adjusted EBITDA margin of approximately 12
-13% . - Capital expenditures revised downward to
$10 t o$13 million .
Conference Call and Webcast Information
IBEX Limited will host a conference call and live webcast to discuss its third quarter of fiscal year 2024 financial results at 4:30 p.m. Eastern Time today, May 9, 2024. We will also post to this section of our website the earning slides, which will accompany our conference call and live webcast, and encourage you to review the information that we make available on our website.
Live and archived webcasts can be accessed at: https://investors.ibex.co/.
Financial Information
This announcement does not contain sufficient information to constitute an interim financial report as defined in Financial Accounting Standards ASC 270, “Interim Reporting.” The financial information in this press release has not been audited.
Non-GAAP Financial Measures
We present non-GAAP financial measures because we believe that they and other similar measures are widely used by certain investors, securities analysts and other interested parties as supplemental measures of performance and liquidity. We also use these measures internally to establish forecasts, budgets and operational goals to manage and monitor our business, as well as evaluate our underlying historical performance, as we believe that these non-GAAP financial measures provide a more helpful depiction of our performance of the business by encompassing only relevant and manageable events, enabling us to evaluate and plan more effectively for the future. The non-GAAP financial measures may not be comparable to other similarly titled measures of other companies, have limitations as analytical tools, and should not be considered in isolation or as a substitute for analysis of our operating results as reported in accordance with accounting principles generally accepted in the United States (“U.S. GAAP”). Non-GAAP financial measures and ratios are not measurements of our performance, financial condition or liquidity under U.S. GAAP and should not be considered as alternatives to operating profit or net income / (loss) or as alternatives to cash flow from operating, investing or financing activities for the period, or any other performance measures, derived in accordance with U.S. GAAP.
ibex is not providing a quantitative reconciliation of forward-looking non-GAAP adjusted EBITDA margin to the most directly comparable GAAP measure because it is unable to predict with reasonable certainty the ultimate outcome of certain significant items without unreasonable effort. These items include, but are not limited to, non-recurring expenses, foreign currency gains or losses, and share-based compensation expense. These items are uncertain, depend on various factors, and could have a material impact on GAAP reported results for the guidance period.
About ibex
ibex helps the world’s preeminent brands more effectively engage their customers with services ranging from customer support, technical support, inbound/outbound sales, business intelligence and analytics, digital demand generation, and CX surveys and feedback analytics.
Forward Looking Statements
In addition to historical information, this release contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. In some cases, you can identify forward-looking statements by terminology such as “believe,” “may,” “will,” “estimate,” “continue,” “anticipate,” “intend,” “should,” “plan,” “expect,” “predict,” “potential,” or the negative of these terms or other similar expressions. These statements include, but are not limited to, statements regarding our future financial and operating performance, including our outlook and guidance, and our strategies, priorities and business plans. Our expectations and beliefs regarding these matters may not materialize, and actual results in future periods are subject to risks and uncertainties that could cause actual results to differ materially from those projected. Factors that could impact our actual results include: general economic uncertainty in global markets and unfavorable economic conditions, including inflation, rising interest rates, recession, foreign exchange fluctuations and supply-chain issues; geopolitical conditions, including developing or ongoing conflicts; our ability to attract new business and retain key clients; our profitability based on our utilization, pricing and managing costs; the potential for our clients or potential clients to consolidate; our clients deciding to enter into or further expand their insourcing activities and current trends toward outsourcing services may reverse; our ability to manage our international operations, particularly in the Philippines, Jamaica, Pakistan and Nicaragua; our ability to anticipate, develop and implement information technology solutions that keep pace with evolving industry standards and changing client demands, including the effective adoption of Artificial Intelligence into our offerings; our ability to recruit, engage, motivate, manage and retain our global workforce; our ability to comply with applicable laws and regulations, including those regarding privacy, data protection and information security, employment and anti-corruption; the effect of cyberattacks or cybersecurity vulnerabilities on our information technology systems; our ability to realize the anticipated strategic and financial benefits of our relationship with Amazon; the impact of tax matters, including new legislation and actions by taxing authorities; and other factors discussed in the “Risk Factors” described in our periodic reports filed with the U.S. Securities and Exchange Commission (“SEC”), including our annual reports on Form 10-K, quarterly reports on Form 10-Q, and past filings on Form 20-F, and any other risk factors we include in subsequent filings with the SEC. Because of these uncertainties, you should not make any investment decisions based on our estimates and forward-looking statements. Except as required by law, we undertake no obligation to publicly update any forward-looking statements for any reason after the date of this press release whether as a result of new information, future events or otherwise.
IR Contact: Michael Darwal, EVP, Investor Relations, ibex, michael.darwal@ibex.co
Media Contact: Daniel Burris, Senior Director PR and Communication, ibex, daniel.burris@ibex.co
| IBEX LIMITED AND SUBSIDIARIES | ||||||||
| Consolidated Balance Sheets | ||||||||
| (Unaudited) | ||||||||
| (in thousands) | ||||||||
| March 31, 2024 | June 30, 2023 | |||||||
| Assets | ||||||||
| Current assets | ||||||||
| Cash and cash equivalents | $ | 50,665 | $ | 57,429 | ||||
| Accounts receivable, net | 103,317 | 86,364 | ||||||
| Prepaid expenses | 5,885 | 6,616 | ||||||
| Due from related parties | 164 | 43 | ||||||
| Tax advances and receivables | 9,133 | 5,965 | ||||||
| Other current assets | 2,187 | 2,190 | ||||||
| Total current assets | 171,351 | 158,607 | ||||||
| Non-current assets | ||||||||
| Property and equipment, net | 31,465 | 41,151 | ||||||
| Operating lease assets | 62,157 | 70,919 | ||||||
| Goodwill | 11,832 | 11,832 | ||||||
| Deferred tax asset, net | 3,998 | 4,585 | ||||||
| Other non-current assets | 8,782 | 6,230 | ||||||
| Total non-current assets | 118,234 | 134,717 | ||||||
| Total assets | $ | 289,585 | $ | 293,324 | ||||
| Liabilities and stockholders' equity | ||||||||
| Current liabilities | ||||||||
| Accounts payable and accrued liabilities | $ | 17,538 | $ | 18,705 | ||||
| Accrued payroll and employee-related liabilities | 30,791 | 29,360 | ||||||
| Current deferred revenue | 5,396 | 6,413 | ||||||
| Current operating lease liabilities | 13,073 | 13,036 | ||||||
| Current maturities of long-term debt | 585 | 413 | ||||||
| Due to related parties | 61 | 2,314 | ||||||
| Income taxes payable | 3,320 | 3,020 | ||||||
| Total current liabilities | 70,764 | 73,261 | ||||||
| Non-current liabilities | ||||||||
| Non-current deferred revenue | 1,302 | 1,383 | ||||||
| Non-current operating lease liabilities | 55,660 | 64,854 | ||||||
| Long-term debt | 820 | 600 | ||||||
| Other non-current liabilities | 1,728 | 3,262 | ||||||
| Total non-current liabilities | 59,510 | 70,099 | ||||||
| Total liabilities | 130,274 | 143,360 | ||||||
| Stockholders' equity | ||||||||
| Common stock | 2 | 2 | ||||||
| Additional paid-in capital | 209,062 | 204,734 | ||||||
| Treasury stock | (22,233 | ) | (3,682 | ) | ||||
| Accumulated other comprehensive loss | (6,552 | ) | (6,312 | ) | ||||
| Accumulated deficit | (20,968 | ) | (44,778 | ) | ||||
| Total stockholders' equity | 159,311 | 149,964 | ||||||
| Total liabilities and stockholders' equity | $ | 289,585 | $ | 293,324 | ||||
| IBEX LIMITED AND SUBSIDIARIES | ||||||||||||||||
| Consolidated Statements of Comprehensive Income | ||||||||||||||||
| (Unaudited) | ||||||||||||||||
| (in thousands, except per share data) | ||||||||||||||||
| Three Months Ended March 31, | Nine Months Ended March 31, | |||||||||||||||
| 2024 | 2023 | 2024 | 2023 | |||||||||||||
| Revenue | $ | 126,795 | $ | 131,557 | $ | 384,038 | $ | 398,687 | ||||||||
| Cost of services (exclusive of depreciation and amortization presented separately below) | 87,083 | 91,693 | 271,163 | 287,636 | ||||||||||||
| Selling, general and administrative | 23,565 | 22,139 | 71,462 | 64,946 | ||||||||||||
| Depreciation and amortization | 4,865 | 4,674 | 14,853 | 13,933 | ||||||||||||
| Total operating expenses | 115,513 | 118,506 | 357,478 | 366,515 | ||||||||||||
| Income from operations | 11,282 | 13,051 | 26,560 | 32,172 | ||||||||||||
| Interest income | 431 | 205 | 1,529 | 391 | ||||||||||||
| Interest expense | (124 | ) | (105 | ) | (339 | ) | (553 | ) | ||||||||
| Income before income taxes | 11,589 | 13,151 | 27,750 | 32,010 | ||||||||||||
| Provision for income tax expense | (1,279 | ) | (1,872 | ) | (3,940 | ) | (4,938 | ) | ||||||||
| Net income | $ | 10,310 | $ | 11,279 | $ | 23,810 | $ | 27,072 | ||||||||
| Other comprehensive income / (loss) | ||||||||||||||||
| Foreign currency translation adjustments | $ | (288 | ) | $ | (1,039 | ) | $ | (310 | ) | $ | (2,162 | ) | ||||
| Unrealized (loss) / gain on cash flow hedging instruments, net of tax | (131 | ) | 216 | 70 | 769 | |||||||||||
| Total other comprehensive loss | (419 | ) | (823 | ) | (240 | ) | (1,393 | ) | ||||||||
| Total comprehensive income | $ | 9,891 | $ | 10,456 | $ | 23,570 | $ | 25,679 | ||||||||
| Net income per share | ||||||||||||||||
| Basic | $ | 0.59 | $ | 0.62 | $ | 1.33 | $ | 1.49 | ||||||||
| Diluted | $ | 0.57 | $ | 0.59 | $ | 1.29 | $ | 1.44 | ||||||||
| Weighted average common shares outstanding | ||||||||||||||||
| Basic | 17,468 | 18,230 | 17,880 | 18,179 | ||||||||||||
| Diluted | 18,036 | 19,065 | 18,458 | 18,861 | ||||||||||||
| IBEX LIMITED AND SUBSIDIARIES | ||||||||||||||||
| Consolidated Statements of Cash Flows | ||||||||||||||||
| (Unaudited) | ||||||||||||||||
| (in thousands) | ||||||||||||||||
| Three Months Ended March 31, | Nine Months Ended March 31, | |||||||||||||||
| 2024 | 2023 | 2024 | 2023 | |||||||||||||
| CASH FLOWS FROM OPERATING ACTIVITIES | ||||||||||||||||
| Net income | $ | 10,310 | $ | 11,279 | $ | 23,810 | $ | 27,072 | ||||||||
| Adjustments to reconcile net income to net cash provided by operating activities: | ||||||||||||||||
| Depreciation and amortization | 4,865 | 4,674 | 14,853 | 13,933 | ||||||||||||
| Noncash lease expense | 3,386 | 3,673 | 9,908 | 10,946 | ||||||||||||
| Warrant contra revenue | 299 | 260 | 893 | 856 | ||||||||||||
| Deferred income tax | 290 | 1,512 | 586 | 3,018 | ||||||||||||
| Share-based compensation expense | 466 | 1,318 | 2,741 | 3,973 | ||||||||||||
| Allowance of expected credit losses | 56 | (12 | ) | 62 | 105 | |||||||||||
| Impairment losses | 1,257 | — | 1,257 | — | ||||||||||||
| Gain on sale of subsidiaries | — | (246 | ) | — | (246 | ) | ||||||||||
| Change in assets and liabilities: | ||||||||||||||||
| Decrease / (increase) in accounts receivable | 1,395 | 426 | (16,941 | ) | (17,846 | ) | ||||||||||
| (Increase) / decrease in prepaid expenses and other current assets | (3,158 | ) | (981 | ) | (5,350 | ) | 2,242 | |||||||||
| Decrease in accounts payable and accrued liabilities | (2,880 | ) | (4,795 | ) | (2,336 | ) | (6,077 | ) | ||||||||
| Decrease in deferred revenue | (1,399 | ) | 184 | (1,098 | ) | (2,721 | ) | |||||||||
| Decrease in operating lease liabilities | (3,456 | ) | (3,723 | ) | (9,907 | ) | (10,831 | ) | ||||||||
| Net cash inflow from operating activities | 11,431 | 13,569 | 18,478 | 24,424 | ||||||||||||
| CASH FLOWS FROM INVESTING ACTIVITIES | ||||||||||||||||
| Purchase of property and equipment | (1,691 | ) | (3,725 | ) | (6,635 | ) | (15,231 | ) | ||||||||
| Cash outflow from sale of subsidiaries, net of cash received | — | (85 | ) | — | (85 | ) | ||||||||||
| Net cash outflow from investing activities | (1,691 | ) | (3,810 | ) | (6,635 | ) | (15,316 | ) | ||||||||
| CASH FLOWS FROM FINANCING ACTIVITIES | ||||||||||||||||
| Proceeds from line of credit | 57 | 4,076 | 153 | 43,390 | ||||||||||||
| Repayments of line of credit | (57 | ) | (8,241 | ) | (205 | ) | (54,541 | ) | ||||||||
| Repayment of debt | — | (271 | ) | — | (3,795 | ) | ||||||||||
| Proceeds from the exercise of options | 351 | 618 | 362 | 1,827 | ||||||||||||
| Principal payments on finance leases | (138 | ) | (87 | ) | (342 | ) | (353 | ) | ||||||||
| Purchase of treasury shares | (8,277 | ) | — | (18,551 | ) | (276 | ) | |||||||||
| Net cash outflow from financing activities | (8,064 | ) | (3,905 | ) | (18,583 | ) | (13,748 | ) | ||||||||
| Effects of exchange rate difference on cash and cash equivalents | (27 | ) | (260 | ) | (24 | ) | (515 | ) | ||||||||
| Net increase / (decrease) in cash and cash equivalents | 1,649 | 5,594 | (6,764 | ) | (5,155 | ) | ||||||||||
| Cash and cash equivalents, beginning | 49,016 | 38,082 | 57,429 | 48,831 | ||||||||||||
| Cash and cash equivalents, ending | $ | 50,665 | $ | 43,676 | $ | 50,665 | $ | 43,676 | ||||||||
| IBEX LIMITED AND SUBSIDIARIES | ||||||||||||||||
| Reconciliation of GAAP Financial Measures to Non-GAAP Financial Measures | ||||||||||||||||
| EXHIBIT 1: Adjusted net income and adjusted earnings per share | ||||||||||||||||
| We define adjusted net income as net income before the effect of the following items: non-recurring expenses (including legal and settlement costs), severance costs, impairment losses, warrant contra revenue, foreign currency gains or losses, gain on sale of subsidiaries, and share-based compensation expense, net of the tax impact of such adjustments. We define adjusted earnings per share as adjusted net income divided by weighted average diluted shares outstanding. The following table provides a reconciliation of net income to adjusted net income and diluted earnings per share to adjusted earnings per share for the periods presented: | ||||||||||||||||
| ( | Three Months Ended March 31, | Nine Months Ended March 31, | ||||||||||||||
| 2024 | 2023 | 2024 | 2023 | |||||||||||||
| Net income | $ | 10,310 | $ | 11,279 | $ | 23,810 | $ | 27,072 | ||||||||
| Net income margin | 8.1 | % | 8.6 | % | 6.2 | % | 6.8 | % | ||||||||
| Non-recurring expenses | — | 84 | — | 876 | ||||||||||||
| Severance costs | 1,506 | — | 1,506 | — | ||||||||||||
| Impairment losses | 1,257 | — | 1,257 | — | ||||||||||||
| Warrant contra revenue | 299 | 260 | 893 | 856 | ||||||||||||
| Foreign currency gains | (471 | ) | (325 | ) | (571 | ) | (422 | ) | ||||||||
| Gain on sale of subsidiaries | — | (246 | ) | — | (246 | ) | ||||||||||
| Share-based compensation expense | 466 | 1,318 | 2,741 | 3,973 | ||||||||||||
| Total adjustments | $ | 3,057 | $ | 1,091 | $ | 5,826 | $ | 5,037 | ||||||||
| Tax impact of adjustments1 | (809 | ) | (696 | ) | (1,480 | ) | (1,406 | ) | ||||||||
| Adjusted net income | $ | 12,558 | $ | 11,674 | $ | 28,156 | $ | 30,703 | ||||||||
| Adjusted net income margin | 9.9 | % | 8.9 | % | 7.3 | % | 7.7 | % | ||||||||
| Diluted earnings per share | $ | 0.57 | $ | 0.59 | $ | 1.29 | $ | 1.44 | ||||||||
| Per share impact of adjustments to net income | 0.12 | 0.02 | 0.24 | 0.19 | ||||||||||||
| Adjusted earnings per share | $ | 0.70 | $ | 0.61 | $ | 1.53 | $ | 1.63 | ||||||||
| Weighted average diluted shares outstanding | 18,036 | 19,065 | 18,458 | 18,861 | ||||||||||||
| 1The tax impact of each adjustment is calculated using the effective tax rate in the relevant jurisdictions. | ||||||||||||||||
| EXHIBIT 2: EBITDA, adjusted EBITDA, and adjusted EBITDA margin | ||||||||||||||||
| EBITDA is a non-GAAP profitability measure that represents net income before the effect of the following items: interest expense, income tax expense, and depreciation and amortization. Adjusted EBITDA is a non-GAAP profitability measure that represents EBITDA before the effect of the following items: non-recurring expenses (including legal and settlement costs), severance costs, impairment losses, interest income, warrant contra revenue, foreign currency gains or losses, gain on sale of subsidiaries, and share-based compensation expense. Adjusted EBITDA margin is a non-GAAP profitability measure that represents adjusted EBITDA divided by revenue. The following table provides a reconciliation of net income and net income margin to adjusted EBITDA and adjusted EBITDA margin for the periods presented: | ||||||||||||||||
| Three Months Ended March 31, | Nine Months Ended March 31, | |||||||||||||||
| ( | 2024 | 2023 | 2024 | 2023 | ||||||||||||
| Net income | $ | 10,310 | $ | 11,279 | $ | 23,810 | $ | 27,072 | ||||||||
| Net income margin | 8.1 | % | 8.6 | % | 6.2 | % | 6.8 | % | ||||||||
| Interest expense | 124 | 105 | 339 | 553 | ||||||||||||
| Income tax expense | 1,279 | 1,872 | 3,940 | 4,938 | ||||||||||||
| Depreciation and amortization | 4,865 | 4,674 | 14,853 | 13,933 | ||||||||||||
| EBITDA | $ | 16,578 | $ | 17,930 | $ | 42,942 | $ | 46,496 | ||||||||
| Non-recurring expenses | — | 84 | — | 876 | ||||||||||||
| Severance costs | 1,506 | — | 1,506 | — | ||||||||||||
| Impairment losses | 1,257 | — | 1,257 | — | ||||||||||||
| Interest income | (431 | ) | (205 | ) | (1,529 | ) | (391 | ) | ||||||||
| Warrant contra revenue | 299 | 260 | 893 | 856 | ||||||||||||
| Foreign currency gains | (471 | ) | (325 | ) | (571 | ) | (422 | ) | ||||||||
| Gain on sale of subsidiaries | — | (246 | ) | — | (246 | ) | ||||||||||
| Share-based compensation expense | 466 | 1,318 | 2,741 | 3,973 | ||||||||||||
| Adjusted EBITDA | $ | 19,204 | $ | 18,816 | $ | 47,239 | $ | 51,142 | ||||||||
| Adjusted EBITDA margin | 15.1 | % | 14.3 | % | 12.3 | % | 12.8 | % | ||||||||
| EXHIBIT 3: Free cash flow | ||||||||||||||||
| We define free cash flow as net cash provided by operating activities less capital expenditures. | ||||||||||||||||
| Three Months Ended March 31, | Nine Months Ended March 31, | |||||||||||||||
| ( | 2024 | 2023 | 2024 | 2023 | ||||||||||||
| Net cash provided by operating activities | $ | 11,431 | $ | 13,569 | $ | 18,478 | $ | 24,424 | ||||||||
| Less: capital expenditures | 1,691 | 3,725 | 6,635 | 15,231 | ||||||||||||
| Free cash flow | $ | 9,740 | $ | 9,844 | $ | 11,843 | $ | 9,193 | ||||||||
| EXHIBIT 4: Net cash | ||||||||
| We define net cash as total cash and cash equivalents less debt. | ||||||||
| March 31, | June 30, | |||||||
| ( | 2024 | 2023 | ||||||
| Cash and cash equivalents | $ | 50,665 | $ | 57,429 | ||||
| Debt | ||||||||
| Current | $ | 585 | $ | 413 | ||||
| Non-current | 820 | 600 | ||||||
| Total debt | $ | 1,405 | $ | 1,013 | ||||
| Net cash | $ | 49,260 | $ | 56,416 | ||||
FAQ
What were IBEX's adjusted EBITDA and adjusted EPS in the third quarter of fiscal year 2024?
How many new clients did IBEX win in the third quarter of fiscal year 2024?
What was IBEX's revenue and net income in the third quarter of fiscal year 2024?
What was the diluted earnings per share for IBEX in the third quarter of fiscal year 2024?
What is IBEX's fiscal year 2024 revenue guidance?
