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ibex Announces Changes to Board of Directors

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IBEX announced significant changes to its Board of Directors. Gerard Kleisterlee will retire after the 2024 AGM on December 5, while John Leone resigned effective October 24, 2024. Fiona Beck will become the new Audit Committee Chairperson. The company appointed two new board members: Patrick J. McGinnis, a venture capitalist and podcast creator, and JJ Zhuang, former chief architect at Instacart. These appointments bring expertise in venture capital, software engineering, and AI-powered solutions to support IBEX's growth in customer experience technology.

IBEX ha annunciato cambiamenti significativi nel suo Consiglio di Amministrazione. Gerard Kleisterlee si ritirerà dopo l'assemblea generale del 2024, che si terrà il 5 dicembre, mentre John Leone si è dimesso con effetto immediato dal 24 ottobre 2024. Fiona Beck diventerà la nuova Presidente del Comitato di Controllo. L'azienda ha nominato due nuovi membri del consiglio: Patrick J. McGinnis, un capitalista di rischio e creatore di podcast, e JJ Zhuang, ex capo architetto di Instacart. Queste nomine portano competenze in venture capital, ingegneria del software e soluzioni basate su intelligenza artificiale per supportare la crescita di IBEX nella tecnologia per l'esperienza del cliente.

IBEX anunció cambios significativos en su Junta Directiva. Gerard Kleisterlee se retirará después de la Junta General de Accionistas de 2024, que se celebrará el 5 de diciembre, mientras que John Leone presentó su renuncia con efecto a partir del 24 de octubre de 2024. Fiona Beck se convertirá en la nueva Presidenta del Comité de Auditoría. La empresa nombró a dos nuevos miembros de la junta: Patrick J. McGinnis, un capitalista de riesgo y creador de podcasts, y JJ Zhuang, ex arquitecto jefe de Instacart. Estos nombramientos aportan experiencia en capital de riesgo, ingeniería de software y soluciones impulsadas por inteligencia artificial para respaldar el crecimiento de IBEX en la tecnología de experiencia del cliente.

IBEX는 이사회에 중대한 변화가 있음을 발표했습니다. Gerard Kleisterlee는 2024년 12월 5일에 열리는 주주총회 이후 은퇴할 예정이며, John Leone는 2024년 10월 24일부로 사임했습니다. Fiona Beck이 새로운 감사위원회 의장이 됩니다. 회사는 두 명의 새로운 이사회를 임명했습니다: Patrick J. McGinnis, 벤처 투자가이자 팟캐스트 제작자, 그리고 JJ Zhuang, Instacart의 전 수석 설계자입니다. 이러한 임명은 IBEX의 고객 경험 기술 성장 지원을 위해 벤처 캐피탈, 소프트웨어 엔지니어링 및 AI 기반 솔루션의 전문성을 더합니다.

IBEX a annoncé des changements significatifs au sein de son conseil d'administration. Gerard Kleisterlee prendra sa retraite après l'assemblée générale de 2024, qui aura lieu le 5 décembre, tandis que John Leone a démissionné avec effet au 24 octobre 2024. Fiona Beck deviendra la nouvelle présidente du comité d'audit. L'entreprise a nommé deux nouveaux membres au conseil : Patrick J. McGinnis, un capital-risqueur et créateur de podcast, et JJ Zhuang, ancien architecte en chef d'Instacart. Ces nominations apportent une expertise en capital-risque, en ingénierie logicielle et en solutions alimentées par l'intelligence artificielle pour soutenir la croissance d'IBEX dans la technologie de l'expérience client.

IBEX gab bedeutende Änderungen im Aufsichtsrat bekannt. Gerard Kleisterlee wird nach der Hauptversammlung 2024 am 5. Dezember in den Ruhestand treten, während John Leone mit Wirkung zum 24. Oktober 2024 zurückgetreten ist. Fiona Beck wird die neue Vorsitzende des Prüfungsausschusses. Das Unternehmen hat zwei neue Vorstandsmitglieder ernannt: Patrick J. McGinnis, einen Risikokapitalgeber und Podcast-Produzenten, und JJ Zhuang, den ehemaligen Chefarchitekten von Instacart. Diese Ernennungen bringen Expertise in Risikokapital, Softwareengineering und KI-gestützten Lösungen mit, um das Wachstum von IBEX in der Technologie zur Verbesserung der Kundenerfahrung zu unterstützen.

Positive
  • Strategic board appointments bringing expertise in AI, software engineering, and venture capital
  • Smooth transition in Audit Committee leadership with immediate replacement
Negative
  • Loss of experienced board members with over 10 years of company knowledge
  • Multiple simultaneous board changes could impact continuity

Welcomes Patrick J. McGinnis and JJ Zhuang to the Board, Bringing Vast Entrepreneurial, Venture Capital, and Software Engineering Expertise

WASHINGTON, Oct. 28, 2024 (GLOBE NEWSWIRE) -- IBEX Limited (“ibex”), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced the retirement of Gerard Kleisterlee from its Board of Directors, effective after the Company’s 2024 Annual General Meeting of Shareholders (AGM) scheduled for December 5, 2024.

“Gerard has been a tremendous advisor to ibex for more than 10 years, including serving on the Board since 2021. His clear vision, thoughtful counsel, and deep commitment to ibex has helped position ibex as an industry innovator poised for future growth,” said Mohammed Khaishgi, Chairman of the Board at ibex Limited. "On behalf of the Board, I would like to thank Gerard for his distinguished service and leadership to ibex."

The Company also announced the resignation of John Leone following its last Board Meeting, effective October 24, 2024.

“I would also like to thank John for his excellent contributions to ibex and steady guidance as Audit Committee Chair. He played an instrumental role in our transition from a foreign private issuer to a US domestic filer and ensured agreement with management and the auditors,” Khaishgi added. “We are grateful for his dedication and service to ibex and wish him continued success in his future pursuits.”

Fiona Beck will assume the role of Audit Committee Chairperson, filling the vacancy left by Leone, effective after the Company’s Board Meeting on October 24, 2024. Beck has relinquished her appointment status and will stand for election at the AGM.

ibex announced two new Board appointments, including Patrick J. McGinnis, effective following the Company’s Board Meeting on October 24, 2024, and JJ Zhuang, effective after the Company’s 2024 AGM.

McGinnis, a venture capitalist, bestselling author, and creator of the hit podcast FOMO Sapiens, will fill the appointment vacancy by Beck effective after the Company’s Board Meeting on October 24, 2024.

Zhuang, former chief architect and VP of engineering at Instacart and co-founder and CTO of Acompli, will fill the appointment vacancy by Kleisterlee’s retirement, effective immediately following the AGM.

“We are excited to welcome Patrick and JJ to the ibex Board. They bring unique skill sets and expertise that will complement our current members and help to accelerate ibex’s growth trajectory,” said Khaishgi. “New AI-powered solutions are transforming the customer experience industry, and ibex is on the cutting-edge of this fundamental shift delivering hyper-personalized and more profitable customer interactions at scale.”

About ibex

ibex helps the world’s preeminent brands more effectively engage their customers with services ranging from customer support, technical support, inbound/outbound sales, business intelligence and analytics, digital demand generation, and CX surveys and feedback analytics.

Media Contact:
Dan Burris
daniel.burris@ibex.co


FAQ

Who are the new board members joining IBEX in 2024?

Patrick J. McGinnis, a venture capitalist and podcast creator, and JJ Zhuang, former chief architect at Instacart, are joining IBEX's board of directors.

When will Gerard Kleisterlee retire from IBEX's board?

Gerard Kleisterlee will retire after IBEX's 2024 Annual General Meeting scheduled for December 5, 2024.

Who is the new Audit Committee Chairperson at IBEX?

Fiona Beck will assume the role of Audit Committee Chairperson, effective after October 24, 2024.

When did John Leone resign from IBEX's board?

John Leone resigned from IBEX's board effective October 24, 2024.

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