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Hershey Voluntarily Recalls Hershey's Chocolate Shell Topping Due to Undeclared Almonds

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The Hershey Company (NYSE: HSY) announced a voluntary recall of a single lot of Hershey's Chocolate Shell Topping due to incorrect filling with Heath Shell Topping, which contains almonds. This affects approximately 1,700 bottles shipped nationwide between April 15 and May 3, 2021, bearing product code 25JSAS1. Consumers with almond allergies are at risk for severe reactions. No illnesses have been reported. The recall has been initiated with FDA cooperation, and consumers can seek refunds by contacting Hershey Consumer Relations.

Positive
  • Hershey's proactive recall ensures consumer safety and mitigates potential health risks.
  • No illnesses or injuries have been reported, indicating effective risk management.
Negative
  • The recall may affect consumer trust and brand reputation.
  • Financial implications potentially arise from product refunds and disrupted sales.

HERSHEY, Pa., May 5, 2021 /PRNewswire/ -- The Hershey Company (NYSE: HSY) today announced a voluntary recall of a single lot of Hershey's Chocolate Shell Topping in a 7.25-oz. (205g) bottle with UPC (346000) after learning that 1,700 bottles were incorrectly filled with Heath Shell Topping which is made with almonds. Hershey is initiating the voluntary recall to protect public health. People who have an allergy or severe sensitivity to almonds run the risk of serious or life-threatening allergic reaction if they consume these products.

The products were shipped nationwide between April 15 and May 3, 2021 and bear the product code 25JSAS1. Pictures of the product are included below and are available on www.thehersheycompany.com 

Hershey's Chocolate Shell Topping products purchased before April 15, 2021 are not included in this recall. No other Shell Topping flavors or products distributed by Hershey are involved in this situation.

Hershey has instructed all retailers that received the affected product to immediately remove it from store shelves.

There have been no reports of illness or injury to date. The situation arose due to an isolated error at a contract manufacturing facility. Immediate steps were taken to prevent recurrence. Hershey is conducting this recall with the full knowledge and cooperation of the US Food and Drug Administration.

Consumers who purchased Hershey's Chocolate Shell Topping products after April 15 with lot code 25JSAS1 should not consume the product and should contact Hershey Consumer Relations for a full refund by calling 1-866-528-6848 Monday through Friday from (9 a.m. to 6 p.m. EST) or visit www.askhershey.com.

Front of bottle

 

Back of bottle

 

The Hershey Company Logo (PRNewsfoto/The Hershey Company)

 

Cision View original content to download multimedia:http://www.prnewswire.com/news-releases/hershey-voluntarily-recalls-hersheys-chocolate-shell-topping-due-to-undeclared-almonds-301285036.html

SOURCE The Hershey Company

FAQ

What prompted Hershey to recall its Chocolate Shell Topping?

Hershey recalled the product because 1,700 bottles were incorrectly filled with Heath Shell Topping, which contains undeclared almonds, posing allergy risks.

Which lot of Hershey's Chocolate Shell Topping is affected by the recall?

The recall affects a single lot of Hershey's Chocolate Shell Topping with product code 25JSAS1.

When were the recalled Hershey products shipped?

The affected products were shipped nationwide between April 15 and May 3, 2021.

What should consumers do if they have the recalled Hershey's Chocolate Shell Topping?

Consumers should not consume the product and can contact Hershey Consumer Relations for a full refund.

Has there been any reported illness due to the recalled Hershey product?

No illnesses or injuries have been reported related to the recall.

The Hershey Company

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