Introducing HP Print AI, Industry’s First Intelligent Print Experiences for Home, Office, and Large Format Printing

Rhea-AI Summary

HP Inc. (NYSE: HPQ) has unveiled HP Print AI, the industry's first intelligent print experiences designed to transform printing. The key features include:

1. Perfect Output: Ensures prints look perfect every time, reformatting web content and spreadsheets for optimal printing.

2. Customized Support: Simplifies setup and provides personalized assistance using natural language and contextual awareness.

3. Personalized Experiences: Enables easy creation of custom greeting cards and photo projects using conversational prompts.

4. HP Scan AI Enhanced: Automates document scanning and information extraction for businesses.

5. HP Build Workspace: An AI-enabled collaboration ecosystem for design and construction professionals.

HP Print AI is available in beta, with full capabilities expected to launch throughout 2025.

Positive

• Introduction of HP Print AI, potentially leading to improved user experience and market differentiation
• Launch of Perfect Output feature, addressing common printing issues and potentially reducing waste
• Expansion of HP Scan AI Enhanced, which has shown significant cost savings for businesses
• Introduction of HP Build Workspace, targeting productivity improvements in the design and construction industry

Negative

• immediate availability of HP Print AI features, with full capabilities not expected until 2025
• Potential cybersecurity concerns related to AI integration in printing systems

Insights

Tech Expert

HP's introduction of HP Print AI marks a significant leap in printing technology, potentially reshaping the industry. The Perfect Output feature addresses long-standing frustrations with web and spreadsheet printing, which could boost user satisfaction and productivity. This AI-driven approach to printing aligns with broader tech trends towards intelligent, user-centric solutions.

The expansion of HP Scan AI Enhanced to more markets could streamline document workflows for businesses, potentially leading to substantial cost savings and efficiency gains. The reported 80% reduction in labor costs for a major retail group is particularly noteworthy.

The new HP Build Workspace targets the construction industry, which has been slower to adopt digital solutions. This move could open up a new market segment for HP, potentially driving growth in a previously untapped sector.

While these innovations are promising, their success will depend on user adoption and the ability to deliver on the promised benefits consistently. The phased rollout approach, starting with beta programs, suggests a cautious strategy to refine the technology before full-scale deployment.

Market Research Analyst

HP's strategic shift towards AI-enhanced printing solutions could significantly impact its market position. The printing industry has been facing challenges with the digital transition and HP's innovative approach could revitalize interest in printing technology.

The Perfect Output feature addresses a clear market need, as evidenced by the high dissatisfaction rates with current web printing experiences. If successful, this could lead to increased printer usage and consumables sales, potentially boosting HP's revenue in its printing segment.

The expansion into the AEC industry with HP Build Workspace represents a strategic diversification. The construction sector's size and its low technology adoption rate present a substantial growth opportunity for HP. Success in this vertical could open doors to other industry-specific solutions, expanding HP's addressable market.

Investors should monitor the adoption rates of these new technologies and their impact on HP's financial performance in the coming quarters. The success of these AI initiatives could be a key driver for HP's stock performance in the medium to long term.

Sets new standard for personalized printing with secure AI solutions to help people effortlessly create, work, and collaborate

News Highlights

• Unveils HP Print AI, including intelligent features to simplify and enhance printing from setup to support
• Launches Perfect Output feature for consistent and accurate prints every time
• Expands availability of HP Scan AI Enhanced to digitize workflows and help people work smarter
• Debuts HP Build Workspace, new AI-enabled print collaboration ecosystem for design and construction

PALO ALTO, Calif., Sept. 24, 2024 (GLOBE NEWSWIRE) -- Today at HP Imagine, HP Inc. (NYSE: HPQ) unveiled HP Print AI, the industry’s first intelligent print experiences¹ designed to change how the world prints. HP Print AI’s features make printing frictionless by eliminating common challenges from printer setup to support. The first feature – Perfect Output – ensures prints look perfect every time and is available today via an exclusive beta program. HP Print AI features also enhance the printing experience at home and at work by unlocking new possibilities for creativity, productivity, and collaboration.

"We are transforming the printing experience with HP Print AI, making it easier and more intuitive," said Tuan Tran, HP President of Imaging, Printing, and Solutions. "Introducing AI solutions across our portfolio will simplify printing, ignite creativity, and accelerate collaboration – all while ensuring customer data is protected and kept private. This is our first step in setting a new standard for printing."

Delivering Perfect Output
More than half of print jobs come from web browsers², including online articles, travel documents, recipes, and how-to guides. However, printing from the web has traditionally yielded unnecessary white space, issues with image size, and inclusion of unwanted web ads. Consumers printing from web browsers have understandably felt frustrated, rating the experience with “strong dissatisfaction” ³.

Perfect Output bridges the gaps between what people see on the screen and what they intend to print, reformatting and reorganizing content to fit perfectly on the page the first time. Perfect Output can detect unwanted content like ads and web text, printing only the desired text and images, saving time, paper, and ink.

Messy web browser print layout before using HP Print AI

Clean, reformatted print options after using HP Print AI

Spreadsheets are another common print job, and more than half of spreadsheet users report experiencing challenges to make documents print out correctly ⁴. Perfect Output proactively creates a printable spreadsheet without splitting tables and charts across pages.

Excel spreadsheet cuts across multiple pages without HP Print AI

Spreadsheet and graph cleanly reformatted with HP Print AI

Customizing Support
HP Print AI will also simplify and tailor support for individual customers. From the moment a customer turns their printer on, intelligent technology anticipates their needs – walking through each step of setup. HP Print AI leverages natural language and contextual awareness, remembering users’ preferences and past questions, so customers receive immediate and customized support whenever they need it.

Personalizing Experiences
With HP Print AI, customers can easily transform photos into creative projects. Using simple conversational prompts, HP Print AI can seamlessly integrate unique layouts, custom styles, and fonts to personalize greeting cards for every occasion. HP Print AI also corrects common print errors by automatically upscaling images and removing unwanted objects.

Once the design is ready, customers can choose to print or explore a curated list of partners that offer unique photo printing capabilities, gift certificates to be printed on the card, and so much more.

Collaborating Seamlessly
For the commercial market, HP announced the expanded availability of HP Scan AI Enhanced. This cloud-based, AI-driven solution automatically recognizes the type of documents being scanned and extracts key information based on the customer's specific business needs. By reducing manual steps and data entry, this solution saves time and money for SMB and enterprise customers. For instance, a major retail group with 300 locations in Italy saw an 80% reduction in labor costs after implementing HP Scan AI Enhanced in its delivery and inventory workflow ⁵.

HP is also extending AI capabilities to vertical industries, starting with design and construction, an industry lagging behind in using technology to deliver productivity improvements ⁶. HP’s new Build Workspace enables design and construction professionals to easily create and organize site observations, facilitate collaboration, and automate tasks such as field reports. By automating time-consuming tasks, HP Build Workspace drives efficiency and collaboration among professionals in the architecture, engineering, and construction (AEC) field. Key features such as site capture, AI vectorization, and continuous feedback empower AEC professionals to streamline their workflows and optimize designs. The collaboration hub, HP Build Workspace, allows AEC professionals to access projects on desktop or mobile devices.

Availability

• HP Print AI is available today, starting with an exclusive beta delivering the Perfect Output feature to select print customers. HP intends to continue launching HP Print AI capabilities throughout 2025.
• HP Build Workspace is available today, with HP Print AI capabilities also in beta in the US and Europe, scaling to the UK and Ireland soon, with expected worldwide rollout starting Spring 2025.
• HP Scan AI Enhanced is a software service available today in North America, most of Europe and Latin America, and in parts of Asia.
  

More information on today’s news at HP Imagine can be found here.

ABOUT HP
HP Inc. (NYSE: HPQ) is a global technology leader and creator of solutions that enable people to bring their ideas to life and connect to the things that matter most. Operating in more than 170 countries, HP delivers a wide range of innovative and sustainable devices, services and subscriptions for personal computing, printing, 3D printing, hybrid work, gaming, and more. For more information, please visit: http://www.hp.com.

1. Based on HP’s internal analysis of intelligent solutions meeting the criteria of artificial intelligence, having a print platform, and covering scope of home, office and large format printing, as of September 2024
2. Print Telemetry Data from Microsoft
3. –62 Net Promoter Score (NPS) for strong dissatisfaction
4. HP Research: Excel AI Print Add-In, July 2024
5. Based on HP client use case, June 2023
6. McKinsey Report: Delivering on construction productivity is no longer optional, August 2024

Photos accompanying this announcement are available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/9cedbace-5799-4efb-a2da-526a418476cd
https://www.globenewswire.com/NewsRoom/AttachmentNg/fafd7c20-abaf-413f-b0b8-9b7863aa3490
https://www.globenewswire.com/NewsRoom/AttachmentNg/decb99ba-962e-4180-bab3-85fe1621e576
https://www.globenewswire.com/NewsRoom/AttachmentNg/92e3b40b-c748-4dae-a41d-42e41d153e92

FAQ

What is HP Print AI and when will it be fully available?

HP Print AI is the industry's first intelligent print experience introduced by HP (HPQ). It includes features like Perfect Output, customized support, and personalized experiences. While some features are available in beta now, full capabilities are expected to launch throughout 2025.

How does HP's Perfect Output feature improve printing from web browsers?

HP's Perfect Output feature reformats and reorganizes web content to fit perfectly on the page, eliminating unnecessary white space, fixing image size issues, and removing unwanted ads. This addresses common frustrations with printing from web browsers.

What benefits does HP Scan AI Enhanced offer to businesses?

HP Scan AI Enhanced is a cloud-based, AI-driven solution that automatically recognizes document types and extracts key information. It reduces manual steps and data entry, saving time and money for businesses. For example, a retail group in Italy saw an 80% reduction in labor costs after implementing this solution.

What is HP Build Workspace and who is it designed for?

HP Build Workspace is an AI-enabled print collaboration ecosystem designed for professionals in the architecture, engineering, and construction (AEC) field. It enables easy creation and organization of site observations, facilitates collaboration, and automates tasks such as field reports, aiming to drive efficiency in the design and construction industry.