HP Launches Patient-First Print Technologies to Help Healthcare Workers Stay Safe and Spend More Time Caring for Patients

Rhea-AI Summary

HP Inc. has launched innovative print solutions tailored for the healthcare industry to enhance patient safety and care coordination. Key features include the first sterilizable printers, EMR-integrated workflows, and collaboration with Clorox Healthcare for infection prevention. The new solutions, designed to tackle critical healthcare issues like wellness, privacy, and clinician burnout, are now available to direct MPS customers in North America, with plans for expansion into Europe and Asia in 2021. The initiative aims to reduce healthcare-associated infections and streamline clinical processes during the COVID-19 pandemic.

Positive

• Launch of sterilizable printers improves infection control in healthcare settings.
• Collaboration with Clorox Healthcare enhances infection prevention education.
• EMR-integrated solutions facilitate better care coordination and data management.
• New technology addresses clinician burnout by reducing paperwork and documentation.

Negative

• Limited initial availability, confined to North America with future expansion planned.
• Challenges remain due to ongoing COVID-19 pandemic affecting healthcare providers.

Innovations co-developed with healthcare professionals include industry’s first sterilizable printers,¹ exclusive EMR-compliant workflow solutions, and services to improve patient safety and privacy

News highlights:

• Addresses critical areas of wellness and safety including sterilization, EMI and positive patient ID
• EMR-integrated solutions digitize point of care workflows and enable mobility to facilitate care coordination
• Unique collaboration with Clorox Healthcare offers infection prevention best practices and educational tools
• HP Healthcare Print Solutions now available for direct MPS customers in North America with plans to roll out across Europe and Asia in 2021

PALO ALTO, Calif., Oct. 14, 2020 (GLOBE NEWSWIRE) -- Today, HP Inc. officially launched new print solutions for the healthcare industry. Based on deep customer insights and co-developed with healthcare providers, associations and partners, HP Healthcare Print Solutions address the most pressing issues facing the healthcare industry today including patient wellness and safety, care coordination, mobility, privacy and security.

“As our healthcare systems continue to battle the ongoing COVID-19 crisis and brace for a second wave colliding with the flu this fall, the issues of patient safety and clinician burnout have intensified,” said Daniel Colling, RN, Global Head Healthcare Industry Solutions & Practice, HP Inc. “With this new portfolio we are reinventing healthcare technology to put the doctor, clinician and patient needs before anything else.”

Reducing the Risk of Virus Transmission and Healthcare Associated Infections
HP’s new Healthcare Edition MFP keyboards and touch-enabled control panels are designed to be disinfected regularly, withstanding up to 10,000X industry-standard germicidal wipes, helping to reduce the risk of health-care associated infections (HAIs) and viral pathogen transmission^1,2.   HP has further enhanced the disinfection capabilities of high-touch areas of the printer with removable covers/drapes that can be sterilized daily in an autoclave up to 134 ºC. HP is also collaborating with Clorox Healthcare to offer a guide detailing infection prevention best practices and other educational tools.

In order to enhance support of infection prevention policies, HP has also broadened disinfection capabilities of HP Personal System devices to include HP Engage Go³ and HP Elite products such as HP EliteDesks, HP EliteOne (display panel only) ⁴, ZBook Mobile Workstations and Z Series Desktop Workstations, HP Elite and Z Displays (Z, S, E and P series, Display Panel Only)^4,5 and HP Education Notebooks (keyboards only).⁶

• The U.S. Centers for Disease Control (CDC) estimates that healthcare-associated infections (HAIs) are responsible for 1.7 million infections and 99,000 associated deaths each year.
• Infections and viruses add further strains to healthcare organizations’ ability to provide safe, quality care to patients. Influenza alone accounts for an US$11B economic annual burden.⁷
• Studies show commonly used technologies, like printers and mobile devices, are often highly contaminated with pathogenic bacteria and viral pathogens. ^8,9,10,11
• Most IT and IoT devices were not designed to be regularly cleaned by hospital-grade disinfectant wipes. Repeated use has shown to damage the integrity of the plastic and, ultimately, the device itself.

Minimizing Contact with Common Points of Transmission
HP’s unique global Managed Print Services (MPS) program with Zebra Technologies provides the HP Advance mobile app on Zebra’s TC52-HC handheld touch computer to enable care providers to minimize contact with common points of infection transmission at the point of care. Providers can walk up to any HP Healthcare Edition MFP, authenticate with the TC52-HC mobile computer and release critical patient documents without having to touch the device.    

Reducing the Risk of Electromagnetic Interference (EMI)
Patient and clinical worker mobile and IoT devices add to a very congested radio spectrum that can interfere via electromagnetic interference (EMI) with life-saving medical devices. The new HP Health Solutions portfolio of IoT hand-held devices and IoT print devices are EN/IEC 60601-1-2 certified for EMI safety.¹² The EN/IEC 60601-1-2 certification ensures these devices can be used within the patient sphere and shared patient areas without risk of EMI to sensitive patients and surrounding medical equipment.

Helping Ensure Positive Patient ID
Patient identification errors are common and can lead to serious reportable events that harm not only the patient’s health, but also the clinical standing of the healthcare facility where such an error occurred.¹³ Together, HP and Zebra solutions empower clinicians to better manage positive patient identification through integrated color patient ID wristbands, trackable specimen labels printed on-demand with Radio Frequency Identification (RFID) location services and point of care identification solutions for patients.

Digitizing Processes for Faster, More Efficient Care Coordination
HP Healthcare Edition MFPs include the HP Workpath Biscom for Healthcare app fully integrated with EPIC and Cerner¹⁴. This enables the entire clinical team to digitally transmit and receive patient information and high-resolution color imaging like MRIs or directly input data into the electronic medical record (EMR) system right from an app on the printer. As a result, care providers can make timely critical decisions to improve the experience of patients and the entire care team and give back face time with their patients.

• 68% of physician respondents reported feeling burned out at the moment, largely because of paperwork, regulatory demands and electronic health record (EHR) documentation.¹⁵
• Important pieces of healthcare data can fall through the cracks, frustrating patients who don’t understand why a specialist can’t see last week’s diagnostic test result or why they were not offered a diabetic-friendly hospital menu while staying as an inpatient, for example.

Protecting Patient Privacy and Security
As the implementation of technology advances, so too are the security threats against healthcare systems. To help healthcare organizations defend against emerging threats, HP provides the world’s most secure PCs¹⁶ and printing solutions¹⁷ to protect patient privacy and sensitive information. The new Healthcare portfolio also offers Basic Print Cloud Services delivered through a service, HP Print Security Advisory Services and HP Security Manager that provides patient data protection to all HP devices, with the added protection of PrintSecure on Zebra wristband printers.

Availability
HP Healthcare Print Solutions are now available for direct MPS customers in North America with plans to roll out across Europe and Asia in 2021.

Additional Resources

• ONLINE PRESS KIT: Click here for images, quotes, bios, and more information.
• WEBINAR: On October 28, HP will host “COVID-19 Colliding with the Flu,” with healthcare experts from Mayo Clinic, UPMC, Prisma Health, Clorox Healthcare and Zebra. Click here to register.
• WHITE PAPER:   Gone Viral: Rethinking Infection Prevention in a Post-Pandemic World  
• WHITE PAPER:   Reducing Care Provider Burnout with Smarter Technology.
• WHITE PAPER:   A Proactive Approach to Patient Safety: Three Essential Elements
  

About HP Inc.
HP Inc. (NYSE: HPQ) creates technology that makes life better for everyone, everywhere. Through our product and service portfolio of personal systems, printers and 3D printing solutions, we engineer experiences that amaze. More information about HP Inc. is available at www.hp.com.

©Copyright 2020 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Disclaimers

¹ HP Healthcare Edition for Print devices are equipped with at least one set of sterilizable, sanitizable drapes (made of VMQ silicone). In addition to the cleaning and disinfection guidance previously detailed, these drapes can be removed, immersed in soap and water or a recommended disinfectant solution (please refer to recommended Healthcare Edition for Print cleaning formulas in the user guide). For further sterilization purposes, these drapes can be exposed to Hydrogen Peroxide Vapour (HPV). The drapes are sterilizable in an autoclave or thermo disinfector at temperatures up to 134 ºC (270 ºF). HP recommends that the drapes be replaced after 200 sterilization cycles in an autoclave. Please contact your HP representative for replacement drapes when necessary. Approved and tested cleaning and disinfectant formulas for VMQ silicon-based drapes covering surfaces for HP Healthcare Edition for Print include: Chlorine based, up to 100,000 ppm (10%) bleach content; Formaldehyde based, up to 370,000 ppm (37%) formaldehyde content; Oxidizing, such as Hydrogen Peroxide, up to 30,000 (3%) ppm content; Quaternary Ammonium, up to 20,000 ppm (2%) content. Customers may experience some visible changes to cosmetic finishes over time as a result of these cleaning techniques.

² HP Healthcare Edition multi-function printers have been tested to simulate up to 10,000 wipes with germicidal towelettes on Control Panel and Keyboard over a 3-year period. Repeated use of these germicidal wipes may cause some cosmetic changes to the product. Testing completed as of September 2019. Germicidal towelette chemical composition is subject to change. Tested germicidal towelettes include: Sani‐Cloth® Plus Germicidal Disposable Cloth (EPA Reg. No. 9480-6); Sani‐Cloth® AF3 Germicidal Disposable Wipe (EPA Reg. No. 9480-9); Super Sani-Cloth® Germicidal Disposable Wipes (EPA Reg. No. 9480-4) and CaviWipes® (EPA Reg. No. 46781-8); Clorox Healthcare® Bleach Germicidal Wipes (EPA Reg. No. 67619-12).

³ Tested by up to 10,000 wipes with germicidal towelettes over a 3-year period. See user guide for cleaning instructions. Tested with Sani-Cloth® HB Germicidal Disposable Wipe (EPA Reg. No. 61178-4-9480), Sani-Cloth® Plus Germicidal Disposable Cloth (EPA Reg. No 9480-6), Sani-Cloth® AF3 Germicidal Disposable Wipes (EPA Reg. No. 9480-9), Super Sani-Cloth® Germicidal Disposable Wipes (EPA Reg. 9480-4), CaviWipes® (EPA Reg. No 46781-8), Clorox Healthcare® Bleach Germicidal Wipes (EPA Reg. No. 67619-12), Windex® Electronic Wipes and PDI Easy Screen® Cleaning Wipe.

⁴ Disinfecting wipes can only be used on the display panel on the listed HP Displays and All-in-One Desktop devices. Disinfecting wipes should not be used on the surrounding plastic on these devices.

⁵ Select household wipes can be safely used to clean HP Elite, Workstation PCs and HP Pro 635 Aero up to 1,000 wipes: See wipe manufacturer’s instructions for disinfecting and the HP cleaning guide for HP tested wipe solutions at How to Sanitize Your HP Device Whitepaper (http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA7-7610ENW) Not applicable to HP Elite c1030 Chromebook.

⁶ The keyboards of the HP Education portfolio, HP Chromebook 14 G6, HP Elite c1030 Chromebook, HP Chromebook Pro c640, and HP ProBook 400 G7 have been tested to 1,000 wipes to be cleaned with Windex® Original Glass & Surface Wipes and Clorox® Disinfecting Wipes with EPA Registration Number 5813-79. Do not use wipes on other surfaces of the product. See user guide for cleaning instructions.

⁷ Putri WCWS, Muscatello DJ, Stockwell MS, Newall AT. Economic burden of seasonal influenza in the United States. Vaccine. 2018;36(27):3960-3966.

⁸ N. Ide et al., “What’s on Your Keyboard? A Systematic Review of the Contamination of Peripheral Computer Devices in Healthcare Settings,” BMJ Open, 2019 Mar 8;9(3):e026437. https://www.ncbi.nlm.nih.gov/ pubmed/30852549

⁹ Contamination of healthcare workers’ mobile phones by epidemic viruses. https://www.clinicalmicrobiologyandinfection.com/article/S1198-743X(15)01034-4/fulltext

¹⁰ Investigation into the cleaning methods of smartphones and wearables from infectious contamination in a patient care environment (I-SWIPE). https://www.ajicjournal.org/article/S0196-6553(19)30845-4/pdf

¹¹ Leas BF, Sullivan N, Han JH, Pegues DA, Kaczmarek JL, Umscheid CA. Environmental Cleaning for the Prevention of Healthcare-Associated Infections. Rockville, MD: Agency for Healthcare Research and Quality (US). August 2015 Report No.: 15-EHC020-EF. AHRQ Comparative Effectiveness Technical Briefs

¹² HP Healthcare Edition MFPs are general-purpose printing and multi-function printing devices and are not intended for use in diagnosis, disease or other medical conditions.

¹³ Ferguson C. et al., “The Wicked Problem of Patient Misidentification: How Could the Technological Revolution Help Address Patient Safety?” J Clin Nurs, 2019 July;28(13-14):2365-2368. https://onlinelibrary. wiley.com/doi/pdf/10.1111/jocn.14848

¹⁴ Cerner EMR software required and sold separately. Biscom software is available on the HP cloud platform. Subscription required.

¹⁵ Medical Economics Staff. 2019. 2019 Physician Burnout Survey. Medical Economics. Aug. 12.

¹⁶ Based on HP’s unique and comprehensive security capabilities at no additional cost among vendors on HP Elite PCs with Windows and 8th Gen and higher Intel® processors or AMD Ryzen™ 4000 processors and higher; HP ProDesk 600 G6 with Intel® 10th Gen and higher processors; and HP ProBook 600 with AMD Ryzen™ 4000 or Intel® 11th Gen processors and higher.

¹⁷ HP’s most advanced embedded security features are available on HP Managed and Enterprise devices with HP FutureSmart firmware 4.5 or above. Claim based on HP review of 2019 published features of competitive in-class printers. Only HP offers a combination of security features to automatically detect, stop, and recover from attacks with a self-healing reboot, in alignment with NIST SP 800-193 guidelines for device cyber resiliency. For a list of compatible products, visit hp.com/go/PrintersThatProtect. For more information, visit hp.com/go/PrinterSecurityClaims.

A video accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/c6e8d828-c8a1-48e6-beb2-69676e6ccaa7

FAQ

What are the new print solutions launched by HP Inc. for the healthcare industry?

HP Inc. launched innovative Healthcare Print Solutions aimed at enhancing patient safety and care coordination, featuring the first sterilizable printers and EMR-integrated workflows.

When will HP Healthcare Print Solutions be available outside North America?

HP Healthcare Print Solutions will expand to Europe and Asia in 2021.

What is the purpose of HP's collaboration with Clorox Healthcare?

The collaboration aims to provide infection prevention best practices and educational tools to enhance patient safety.

How do HP's new healthcare solutions reduce clinician burnout?

The solutions reduce clinician burnout by digitizing workflows and minimizing paperwork through EMR integration.

What issues are addressed by HP's new print solutions in healthcare?

The solutions address critical areas like patient wellness, safety, care coordination, and the reduction of healthcare-associated infections.