The Hackett Group: HR Leaders Rapidly Adopting Gen AI to Advance Human Capital Objectives
The Hackett Group (NASDAQ: HCKT) has released its 2025 Key Issues Study revealing widespread adoption of generative AI in HR operations. 66% of HR organizations are currently utilizing AI-powered tools, with expectations of a 10% increase in workload by 2025 despite budget cuts of 1.5% and headcount reduction of 2%, creating a 12% productivity gap.
The study highlights key areas for AI expansion in 2025:
- 52% use AI for job description writing, with 39% planning resume screening implementation
- 48% utilize AI for employee communications
- 45% plan AI implementation for HR-related inquiries
- 29% intend to use AI for skills documentation and training
HR organizations project a 4.2% year-over-year increase in automation, with 77% having initiatives to leverage technology for improved HR services efficiency. The company recommends prioritizing improvement projects, investing in reskilling, simplifying processes, and redesigning talent management strategies.
Il Hackett Group (NASDAQ: HCKT) ha pubblicato il suo Studio sulle Questioni Chiave 2025, rivelando una diffusione significativa dell'IA generativa nelle operazioni HR. Il 66% delle organizzazioni HR sta attualmente utilizzando strumenti basati sull'IA, con aspettative di un aumento del 10% del carico di lavoro entro il 2025 nonostante tagli di bilancio dell'1,5% e una riduzione del personale del 2%, creando un divario di produttività del 12%.
Lo studio evidenzia le aree chiave per l'espansione dell'IA nel 2025:
- Il 52% utilizza l'IA per la scrittura delle descrizioni dei lavori, con il 39% che prevede di implementare la selezione dei curriculum
- Il 48% utilizza l'IA per le comunicazioni con i dipendenti
- Il 45% prevede di implementare l'IA per le richieste relative alle risorse umane
- Il 29% intende utilizzare l'IA per la documentazione delle competenze e la formazione
Le organizzazioni HR prevedono un aumento del 4,2% anno su anno nell'automazione, con il 77% che ha iniziative per sfruttare la tecnologia al fine di migliorare l'efficienza dei servizi HR. L'azienda raccomanda di dare priorità ai progetti di miglioramento, investire nella riqualificazione, semplificare i processi e riprogettare le strategie di gestione dei talenti.
El Hackett Group (NASDAQ: HCKT) ha publicado su Estudio sobre Cuestiones Clave 2025, revelando una adopción generalizada de la IA generativa en las operaciones de recursos humanos. El 66% de las organizaciones de RRHH está utilizando actualmente herramientas impulsadas por IA, con expectativas de un aumento del 10% en la carga de trabajo para 2025 a pesar de recortes presupuestarios del 1.5% y una reducción del personal del 2%, creando una brecha de productividad del 12%.
El estudio destaca áreas clave para la expansión de la IA en 2025:
- El 52% utiliza IA para redactar descripciones de trabajo, con un 39% planeando implementar la selección de currículos
- El 48% utiliza IA para las comunicaciones con los empleados
- El 45% planea implementar IA para consultas relacionadas con RRHH
- El 29% tiene la intención de usar IA para la documentación de habilidades y capacitación
Las organizaciones de RRHH proyectan un aumento del 4.2% año tras año en automatización, con el 77% teniendo iniciativas para aprovechar la tecnología para mejorar la eficiencia de los servicios de RRHH. La empresa recomienda priorizar proyectos de mejora, invertir en recualificación, simplificar procesos y rediseñar estrategias de gestión del talento.
해켓 그룹 (NASDAQ: HCKT)이 2025년 주요 이슈 연구를 발표하며 인사 운영에서 생성적 AI의 광범위한 채택을 밝혔습니다. 인사 조직의 66%가 현재 AI 기반 도구를 사용하고 있으며, 예산이 1.5% 삭감되고 인력도 2% 줄어들 것에도 불구하고 2025년까지 업무량이 10% 증가할 것으로 예상하고 있어 12%의 생산성 격차를 초래하고 있습니다.
이 연구는 2025년 AI 확장의 주요 영역을 강조합니다:
- 52%가 직무 설명 작성을 위해 AI를 사용하고 있으며, 39%는 이력서 선별 구현을 계획하고 있습니다
- 48%가 직원 커뮤니케이션을 위해 AI를 활용합니다
- 45%가 인사 관련 문의에 AI 구현을 계획하고 있습니다
- 29%가 기술 문서화 및 교육을 위해 AI를 사용할 의향이 있습니다
인사 조직은 자동화에서 연평균 4.2% 증가를 예상하고 있으며, 77%는 HR 서비스 효율성을 높이기 위해 기술을 활용하기 위한 이니셔티브를 가지고 있습니다. 회사는 개선 프로젝트의 우선순위를 정하고, 재교육에 투자하며, 프로세스를 단순화하고, 인재 관리 전략을 재설계할 것을 권장합니다.
Le Hackett Group (NASDAQ: HCKT) a publié son étude sur les questions clés de 2025, révélant une adoption généralisée de l'IA générative dans les opérations RH. 66% des organisations RH utilisent actuellement des outils alimentés par l'IA, avec des attentes d'une augmentation de 10% de la charge de travail d'ici 2025 malgré des coupes budgétaires de 1,5% et une réduction des effectifs de 2%, créant un écart de productivité de 12%.
L'étude met en évidence les domaines clés pour l'expansion de l'IA en 2025:
- 52% utilisent l'IA pour la rédaction de descriptions de poste, avec 39% prévoyant d'implémenter un filtrage des CV
- 48% utilisent l'IA pour les communications avec les employés
- 45% prévoient d'implémenter l'IA pour les demandes liées aux RH
- 29% ont l'intention d'utiliser l'IA pour la documentation des compétences et la formation
Les organisations RH prévoient une augmentation de 4,2% de l'automatisation d'une année sur l'autre, avec 77% ayant des initiatives pour tirer parti de la technologie afin d'améliorer l'efficacité des services RH. L'entreprise recommande de donner la priorité aux projets d'amélioration, d'investir dans le reclassement, de simplifier les processus et de repenser les stratégies de gestion des talents.
Die Hackett Group (NASDAQ: HCKT) hat ihre Studie zu den Schlüsselfragen 2025 veröffentlicht, die eine weit verbreitete Einführung von generativer KI in den HR-Betrieb zeigt. 66% der HR-Organisationen nutzen derzeit KI-gestützte Tools, mit der Erwartung eines 10% Anstiegs der Arbeitslast bis 2025, trotz Budgetkürzungen von 1,5% und einer Reduzierung des Personals um 2%, was eine Produktivitätslücke von 12% schafft.
Die Studie hebt wichtige Bereiche für die KI-Expansion im Jahr 2025 hervor:
- 52% nutzen KI zur Erstellung von Stellenbeschreibungen, wobei 39% die Implementierung von Lebenslauf-Screening planen
- 48% setzen KI für Mitarbeiterkommunikation ein
- 45% planen die Implementierung von KI für HR-bezogene Anfragen
- 29% beabsichtigen, KI für die Dokumentation von Fähigkeiten und Schulungen zu nutzen
HR-Organisationen erwarten einen jährlichen Anstieg der Automatisierung um 4,2%, wobei 77% Initiativen haben, um Technologie zur Verbesserung der Effizienz der HR-Dienstleistungen zu nutzen. Das Unternehmen empfiehlt, Verbesserungsprojekte zu priorisieren, in Umschulung zu investieren, Prozesse zu vereinfachen und Strategien für das Talentmanagement neu zu gestalten.
- Strong AI adoption rate with 66% of HR organizations already using AI tools
- Clear growth strategy focused on AI implementation across multiple HR functions
- 77% of HR organizations have technology improvement initiatives in place
- Expected 1.5% budget reduction in 2025
- Projected 2% headcount decline
- 12% productivity gap needs to be addressed
New data shows
“Gen AI is not merely an option, it’s a strategic imperative for HR leaders looking to reimagine work and drive breakthrough business results,” said Jessica Haley, principal, Global Human Resources Executive Advisory Practice Leader at The Hackett Group. “Our research shows that by embracing AI, HR can transform service delivery and unlock significant competitive advantages.”
Where HR is deploying AI now – and where it’s headed
The Hackett Group’s research underscores the intention of HR teams to scale Gen AI adoption beyond initial learnings and pilots. Top areas in which organizations are poised for Gen AI expansion in 2025 include:
-
Talent acquisition –
52% use AI to write job descriptions,39% have plans to implement it for resume screening. -
Employee communications –
48% leverage AI to draft employee communications. -
HR service delivery –
45% plan to leverage AI to answer common HR-related questions. -
Learning and development –
29% plan to use AI for skills documentation and training assessments.
The HR mandate for 2025: Drive AI-led productivity gains
The productivity increases and capacity gains from shifting such work to Gen AI will allow HR organizations to bridge the growing productivity gap and open up additional capacity to focus on their top objectives for 2025.
In fact, about three-quarters (
To accelerate Gen AI efforts, reimagine work and the workforce, and drive transformative value, The Hackett Group® recommends:
- Ruthlessly prioritizing improvement projects based on importance, value, time to benefit and opportunity cost.
- Investing in reskilling/upskilling HR team members, including data and AI literacy, to ensure readiness for organizational and job redesign.
- Simplifying process and technology complexities that can stall progress.
- Leading the reimagining and redesigning of talent management strategies.
AI can’t wait – neither can HR
HR leaders who move decisively on AI adoption will gain a critical competitive edge in workforce management, employee engagement and enterprise productivity.
Download the full 2025 CHRO Agenda report here.
About The Hackett Group®
The Hackett Group, Inc. (NASDAQ: HCKT) is an IP and platform-based, Gen AI strategic consulting and executive advisory firm that enables Digital World Class® performance. Using AI XPLR™ and ZBrain™ – our ideation through implementation platforms – our experienced professionals help organizations realize the power of Gen AI and achieve quantifiable, breakthrough results, allowing us to be key architects of their Gen AI journey.
Our expertise is grounded in unparalleled best practices insights from benchmarking the world’s leading businesses – including
Trademarks
The Hackett Group®, quadrant logo, and Digital World Class® are the registered marks of The Hackett Group®.
Cautionary Statement Regarding “Forward-Looking” Statements
This release contains “forward-looking” statements within the meaning of Section 27A of the Securities Act of 1933 as amended and Section 21E of the Securities Exchange Act of 1934, as amended. Statements including without limitation, words such as “expects,” “anticipates,” “intends,” “plans,” “believes,” “seeks,” “estimates,” or other similar phrases or variations of such words or similar expressions indicating, present or future anticipated or expected occurrences or outcomes are intended to identify such forward-looking statements. Forward-looking statements are not statements of historical fact and involve known and unknown risks, uncertainties and other factors that may cause the Company’s actual results, performance or achievements to be materially different from the results, performance or achievements expressed or implied by the forward-looking statements. Factors that may impact such forward-looking statements include without limitation, the ability of The Hackett Group to effectively market its digital transformation, our ability to transition our capabilities to support generative artificial intelligence (AI)-related consulting services and solutions and other consulting services, our ability to effectively integrate acquisitions, including the LeewayHertz acquisition into our operations, our ability to manage joint ventures and successfully cooperate with our joint venture partners, competition from other consulting and technology companies that may have or develop in the future, similar offerings, the commercial viability of The Hackett Group and its services as well as other risk detailed in The Hackett Group’s reports filed with the United States Securities and Exchange Commission. The Hackett Group does not undertake any duty to update this release or any forward-looking statements contained herein.
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Source: The Hackett Group, Inc.
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