The Hackett Group: 64% of Procurement Leaders Say AI Will Transform Their Jobs
The Hackett Group (NASDAQ: HCKT) has released its 2025 Key Issues Study, revealing that 64% of procurement leaders anticipate AI transforming their roles within five years. The study highlights a significant challenge: while workloads are expected to increase by 10% in 2025, budgets will only grow by 1%, creating a 9% efficiency gap.
Current AI adoption shows:
- 49% of procurement teams piloting Gen AI use cases
- 4% reporting large-scale deployment
- 47% using embedded AI in existing procurement software
- Up to 10% improvements in productivity, quality and cost savings
Top priorities include improving spend reduction, ensuring supply continuity, transforming operating models, fighting inflation, and implementing digital transformation. Major challenges include data quality, privacy concerns, supplier volatility, and complex technology integration.
Il Hackett Group (NASDAQ: HCKT) ha pubblicato il suo Studio sui Problemi Chiave del 2025, rivelando che il 64% dei leader degli approvvigionamenti prevede che l'IA trasformerà i loro ruoli entro cinque anni. Lo studio evidenzia una sfida significativa: mentre si prevede che i carichi di lavoro aumenteranno del 10% nel 2025, i budget cresceranno solo dell'1%, creando un gap di efficienza del 9%.
Attualmente, l'adozione dell'IA mostra:
- il 49% dei team di approvvigionamento sta sperimentando casi d'uso dell'IA generativa
- il 4% riporta un'implementazione su larga scala
- il 47% utilizza IA integrata nel software di approvvigionamento esistente
- fino al 10% di miglioramenti in produttività, qualità e risparmi sui costi
Le principali priorità includono il miglioramento della riduzione della spesa, garantire la continuità della fornitura, trasformare i modelli operativi, combattere l'inflazione e implementare la trasformazione digitale. Le principali sfide includono la qualità dei dati, le preoccupazioni sulla privacy, la volatilità dei fornitori e l'integrazione di tecnologie complesse.
El Hackett Group (NASDAQ: HCKT) ha publicado su Estudio de Problemas Clave 2025, revelando que el 64% de los líderes de adquisiciones anticipan que la IA transformará sus roles en cinco años. El estudio destaca un desafío significativo: mientras se espera que las cargas de trabajo aumenten en un 10% en 2025, los presupuestos solo crecerán un 1%, creando un hueco de eficiencia del 9%.
La adopción actual de IA muestra:
- el 49% de los equipos de adquisiciones están piloto de casos de uso de IA generativa
- el 4% informa sobre un despliegue a gran escala
- el 47% utiliza IA integrada en el software de adquisiciones existente
- mejoras de hasta el 10% en productividad, calidad y ahorros de costos
Las principales prioridades incluyen mejorar la reducción de gastos, garantizar la continuidad del suministro, transformar modelos operativos, combatir la inflación e implementar la transformación digital. Los principales desafíos incluyen la calidad de los datos, preocupaciones sobre la privacidad, volatilidad de los proveedores e integración de tecnologías complejas.
해켓 그룹 (NASDAQ: HCKT)이 2025년 주요 이슈 연구를 발표했으며, 64%의 조달 리더들이 향후 5년 내에 AI가 그들의 역할을 변화시킬 것으로 예상하고 있습니다. 연구는 중요한 도전 과제를 강조합니다: 2025년까지 업무량이 10% 증가할 것으로 예상되는 반면, 예산은 단지 1%만 증가하여 9%의 효율성 격차를 초래합니다.
현재 AI 채택 현황은 다음과 같습니다:
- 49%의 조달 팀이 생성 AI 사용 사례를 파일럿하고 있습니다
- 4%가 대규모 배포를 보고하고 있습니다
- 47%가 기존 조달 소프트웨어에 내장된 AI를 사용하고 있습니다
- 생산성, 품질 및 비용 절감에서 최대 10%의 개선이 이루어졌습니다
최우선 과제는 지출 절감 개선, 공급 연속성 보장, 운영 모델 혁신, 인플레이션 대응 및 디지털 변환 구현입니다. 주요 도전 과제는 데이터 품질, 개인 정보 보호 문제, 공급업체의 변동성 및 복잡한 기술 통합입니다.
Le Hackett Group (NASDAQ: HCKT) a publié son étude sur les enjeux clés de 2025, révélant que 64 % des responsables des achats prévoient que l'IA transformera leurs rôles dans les cinq prochaines années. L'étude met en évidence un défi majeur : alors que les charges de travail devraient augmenter de 10 % en 2025, les budgets ne croîtront que de 1 %, créant un écart d'efficacité de 9 %.
L'adoption actuelle de l'IA montre :
- 49 % des équipes d'achats testent des cas d'utilisation de l'IA générative
- 4 % signalent un déploiement à grande échelle
- 47 % utilisent de l'IA intégrée dans les logiciels d'achats existants
- jusqu'à 10 % d'améliorations en productivité, qualité et économies de coûts
Les priorités principales incluent l'amélioration de la réduction des dépenses, la garantie de la continuité de l'approvisionnement, la transformation des modèles opérationnels, la lutte contre l'inflation et la mise en œuvre de la transformation numérique. Les principaux défis incluent la qualité des données, les préoccupations en matière de confidentialité, la volatilité des fournisseurs et l'intégration de technologies complexes.
Die Hackett Group (NASDAQ: HCKT) hat ihre Studie zu den wichtigsten Themen 2025 veröffentlicht, die zeigt, dass 64% der Beschaffungsleiter erwarten, dass KI ihre Rollen innerhalb von fünf Jahren transformieren wird. Die Studie hebt eine bedeutende Herausforderung hervor: Während die Arbeitslasten bis 2025 um 10% steigen sollen, werden die Budgets nur um 1% wachsen, was eine Effizienzlücke von 9% schafft.
Der aktuelle Stand der KI-Nutzung zeigt:
- 49% der Beschaffungsteams testen Anwendungsfälle für generative KI
- 4% berichten von einer großflächigen Implementierung
- 47% nutzen eingebettete KI in bestehender Beschaffungssoftware
- Verbesserungen von bis zu 10% in Produktivität, Qualität und Kosteneinsparungen
Die wichtigsten Prioritäten sind die Verbesserung der Ausgabenreduzierung, die Sicherstellung der Lieferkontinuität, die Transformation der Betriebsmodelle, der Kampf gegen die Inflation und die Implementierung der digitalen Transformation. Zu den größten Herausforderungen gehören die Datenqualität, Datenschutzbedenken, die Volatilität der Lieferanten und die komplexe Technologieintegration.
- Strong AI adoption with 49% of procurement teams piloting Gen AI
- Demonstrated productivity improvements of up to 10% from AI implementation
- Some organizations achieving 25%+ productivity gains through AI
- 42% of organizations planning new Gen AI investments
- 9% efficiency gap expected in 2025 due to budget constraints
- Only 4% of organizations have achieved large-scale AI deployment
- Data quality and privacy issues hampering AI implementation
- Complex technology integration creating implementation challenges
New report reveals procurement AI adoption set to bridge
“Procurement organizations must accelerate AI adoption to unlock new levels of efficiency and value creation,” said Christopher Sawchuk, principal and Global Procurement Executive Advisory practice leader at The Hackett Group. “Early adopters are already seeing measurable productivity and cost improvements, but the real opportunity lies in scaling AI-driven transformation across sourcing, contract management, and supplier collaboration.”
AI’s expanding role in procurement
In 2024, procurement teams explored how they can realize value through Gen AI:
-
Approximately
49% of procurement teams piloted Gen AI use cases, while4% reported large-scale deployment. -
AI-driven procurement tools delivered up to
10% improvements in productivity, quality and cost savings. -
About
47% of organizations are using embedded AI in existing procurement software like Coupa AI Classification and SAP Joule Copilot.
While adoption is still in its early stages, procurement leaders expect breakthrough value, with some organizations already achieving productivity improvements of
Procurement leaders see AI driving impact across key functions, with top use cases in purchase order processing, spend analytics and e-procurement. Pilot activity is ramping up in contract life-cycle management, advanced analytics and category management. Teams are also investigating customer support, e-sourcing and advanced analytics use cases.
The procurement road map for AI in 2025
The study shows that procurement organizations are making a broad shift toward intelligent automation to help advance their top priorities: improving spend reduction, ensuring supply continuity, transforming the operating model, combatting inflation and implementing digital transformation.
Transforming the operating model moved up in priority from previous years, as leaders look to bridge a widening efficiency gap (
However, scaling AI will not be without its challenges. The biggest perceived roadblocks for procurement leaders include data quality, data privacy and regulatory matters, supplier volatility, and the complexity of existing technology and processes. However, scaling AI will not be without its challenges.
To accelerate AI-driven procurement transformation, The Hackett Group recommends that leaders:
- Use digitalization to automate as much as possible and facilitate advanced analytics.
- Orient your operating model to meet the needs of end-user stakeholders.
- Prioritize practical execution of procurement use cases and scale pilot projects.
- Upskill teams to work effectively with Gen AI and agents.
With economic pressures intensifying and expectations for cost savings rising, procurement leaders who embrace AI will gain a significant competitive edge in efficiency, cost control, and supplier management.
Download the full 2025 CPO Agenda report here.
About The Hackett Group®
The Hackett Group, Inc. (NASDAQ: HCKT) is an IP and platform-based, Gen AI strategic consulting and executive advisory firm that enables Digital World Class® performance. Using AI XPLR™ and ZBrain™ – our ideation through implementation platforms – our experienced professionals help organizations realize the power of Gen AI and achieve quantifiable, breakthrough results, allowing us to be key architects of their Gen AI journey.
Our expertise is grounded in unparalleled best practices insights from benchmarking the world’s leading businesses – including
Trademarks
The Hackett Group®, quadrant logo, and Digital World Class® are the registered marks of The Hackett Group®.
Cautionary Statement Regarding “Forward-Looking” Statements
This release contains “forward-looking” statements within the meaning of Section 27A of the Securities Act of 1933 as amended and Section 21E of the Securities Exchange Act of 1934, as amended. Statements including without limitation, words such as “expects,” “anticipates,” “intends,” “plans,” “believes,” “seeks,” “estimates,” or other similar phrases or variations of such words or similar expressions indicating, present or future anticipated or expected occurrences or outcomes are intended to identify such forward-looking statements. Forward-looking statements are not statements of historical fact and involve known and unknown risks, uncertainties and other factors that may cause the Company’s actual results, performance or achievements to be materially different from the results, performance or achievements expressed or implied by the forward-looking statements. Factors that may impact such forward-looking statements include without limitation, the ability of The Hackett Group to effectively market its digital transformation, our ability to transition our capabilities to support generative artificial intelligence (AI)-related consulting services and solutions and other consulting services, our ability to effectively integrate acquisitions, including the LeewayHertz acquisition into our operations, our ability to manage joint ventures and successfully cooperate with our joint venture partners, competition from other consulting and technology companies that may have or develop in the future, similar offerings, the commercial viability of The Hackett Group and its services as well as other risk detailed in The Hackett Group’s reports filed with the United States Securities and Exchange Commission. The Hackett Group does not undertake any duty to update this release or any forward-looking statements contained herein.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250410072005/en/
Source: The Hackett Group, Inc.
FAQ
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