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The Hackett Group Announces Joint Employee Learning Award

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The Hackett Group (NASDAQ: HCKT), bp, and Thought Industries have received recognition from Brandon Hall Group for bp's employee learning certification program. The program, launched in 2022 for bp's global business services (GBS) division, combines bp's learning methodology with The Hackett Institute's Certified GBS Professionals programs.

The program has shown impressive results: 62% Net Promoter Score, 93% completion rate within four months, 30% higher promotion rates for graduates, and lower attrition rates. Over 5,000 employees in bp's GBS organization across Hungary, India, and Malaysia benefit from this modular, online learning platform with live training sessions.

The Hackett Group (NASDAQ: HCKT), bp e Thought Industries hanno ricevuto un riconoscimento dal Brandon Hall Group per il programma di certificazione dell'apprendimento dei dipendenti di bp. Il programma, lanciato nel 2022 per la divisione dei servizi aziendali globali (GBS) di bp, unisce la metodologia di apprendimento di bp con i programmi Certified GBS Professionals de The Hackett Institute.

Il programma ha mostrato risultati impressionanti: 62% Net Promoter Score, 93% di tasso di completamento entro quattro mesi, tassi di promozione superiori del 30% per i laureati e tassi di abbandono più bassi. Oltre 5.000 dipendenti dell'organizzazione GBS di bp in Ungheria, India e Malesia beneficiano di questa piattaforma di apprendimento modulare online con sessioni di formazione dal vivo.

The Hackett Group (NASDAQ: HCKT), bp y Thought Industries han sido reconocidos por el Brandon Hall Group por el programa de certificación de aprendizaje de empleados de bp. El programa, lanzado en 2022 para la división de servicios empresariales globales (GBS) de bp, combina la metodología de aprendizaje de bp con los programas Certified GBS Professionals de The Hackett Institute.

El programa ha mostrado resultados impresionantes: 62% Net Promoter Score, 93% de tasa de finalización en cuatro meses, tasas de promoción un 30% más altas para los graduados y tasas de deserción más bajas. Más de 5,000 empleados en la organización GBS de bp en Hungría, India y Malasia se benefician de esta plataforma de aprendizaje modular en línea con sesiones de capacitación en vivo.

The Hackett Group (NASDAQ: HCKT), bp 및 Thought Industries는 bp의 직원 학습 인증 프로그램으로 Brandon Hall Group으로부터 인정을 받았습니다. 이 프로그램은 2022년에 bp의 글로벌 비즈니스 서비스 (GBS) 부서를 위해 시작되었으며, bp의 학습 방법론과 The Hackett Institute의 인증 GBS 전문가 프로그램을 결합합니다.

이 프로그램은 인상적인 결과를 보여주었습니다: 62% Net Promoter Score, 4개월 이내에 93% 완료율, 졸업생의 승진율 30% 증가 및 낮은 이탈률. 헝가리, 인도, 말레이시아의 bp GBS 조직에서 5,000명 이상의 직원이 라이브 교육 세션이 포함된 이 모듈식 온라인 학습 플랫폼의 혜택을 받고 있습니다.

The Hackett Group (NASDAQ: HCKT), bp et Thought Industries ont reçu une reconnaissance de la part du Brandon Hall Group pour le programme de certification de l'apprentissage des employés de bp. Le programme, lancé en 2022 pour la division des services aux entreprises mondiales (GBS) de bp, associe la méthodologie d'apprentissage de bp aux programmes Certified GBS Professionals de The Hackett Institute.

Le programme a montré des résultats impressionnants : 62% Net Promoter Score, un taux de complétion de 93% en quatre mois, des taux de promotion 30% plus élevés pour les diplômés, et des taux d'attrition plus faibles. Plus de 5 000 employés de l'organisation GBS de bp en Hongrie, en Inde et en Malaisie bénéficient de cette plateforme d'apprentissage en ligne modulaire avec des sessions de formation en direct.

The Hackett Group (NASDAQ: HCKT), bp und Thought Industries wurden vom Brandon Hall Group für bp's Weiterbildungzertifizierungsprogramm anerkannt. Das 2022 für die globale Geschäftsdienstleistungsabteilung (GBS) von bp gestartete Programm kombiniert bp's Lernmethodik mit den Certified GBS Professionals Programmen des Hackett Institute.

Das Programm hat beeindruckende Ergebnisse gezeigt: 62% Net Promoter Score, eine Abschlussquote von 93% innerhalb von vier Monaten, 30% höhere Beförderungsraten für Absolventen und niedrigere Fluktuationsraten. Über 5.000 Mitarbeiter in der GBS-Organisation von bp in Ungarn, Indien und Malaysia profitieren von dieser modularen Online-Lernplattform mit Live-Schulungen.

Positive
  • Program achieves 62% Net Promoter Score, exceeding bp's benchmark of 47%
  • 93% completion rate within 4 months vs. industry average of 6-9 months
  • 30% higher promotion rate for program graduates
  • Reduced employee attrition rates for certified participants
  • Partnership with major client bp demonstrates successful service delivery
Negative
  • None.

bp Earns Recognition for Best Certification Program Improving Employee Retention and Promotion Rates in Partnership With The Hackett Group and Thought Industries

MIAMI--(BUSINESS WIRE)-- The Hackett Group, Inc. (NASDAQ: HCKT), bp and Thought Industries have been jointly recognized by the Brandon Hall Group – the human capital management research firm – for the development and execution of bp’s employee learning certification program. The award honors certification programs designed to support competency and/or skill development within an organization, and improve employee retention and promotion rates.

“We are delighted to be able to celebrate this award alongside bp and our technology partner, Thought Industries,” said Ben Hartfield, senior director at The Hackett Institute®. “The award-winning learning program was launched after bp’s global business services (GBS) strategy announcement to develop the skills required to achieve its ambitious goals. We are proud to be a key learning partner of bp and look forward to continuing to support it with its GBS learning journey.”

The energy giant’s GBS division introduced the learning program in 2022. Executives envisioned the certification program – developed by The Hackett Group® and delivered via the Thought Industries’ learning platform – would help bp’s GBS unit retain critical employees, provide a career path for the team, and differentiate its GBS employer offer in a competitive and shifting market due to a generative artificial intelligence (Gen AI) global market.

The winning program combines bp’s “Learn, Do, Connect and Reflect” methodology with The Hackett Institute® Certified GBS Professionals® (CGBSP) programs. Over 5,000 employees work in bp’s GBS organization based in hubs across Hungary, India, and Malaysia and multiple other connected cities across the globe. Their GBS organization handles a variety of critical business processes across the entire company.

The program is designed to equip employees across the organization with the knowledge, skills and competencies needed to excel in various aspects of bp’s global business operations. The team used The Hackett Group’s CGBSP certification curriculum to fit seamlessly into bp’s learning methodology.

The bp GBS certification program includes:

  • Modular chapters that give participants control in scheduling and organizing their learning.
  • An online learning platform and live training sessions accessible to employees worldwide.
  • Virtual instructors prepared to facilitate discussions and provide advice in real time.
  • Live calls and interactive sessions that enable engagement and collaboration among participants.

The Net Promoter Score® (NPS) for this learning program is 62% compared to 47% – already a high benchmark for other programs used across bp’s GBS organization. Enthusiasm is stronger than most certification programs: most attendees (93%) complete the course within four months compared to an industry average of six to nine months, according to The Hackett Group®.

Graduates of the program are 30% more likely to be promoted than co-workers who have not been certified. At bp, those who have completed the program are also seeing lower attrition rates.

“The experience bp has had with the GBS Certification Program – working with The Hackett Group as a key partner – has provided the momentum to drive skills even further across the bp GBS organization,” said Frances Howat, bp’s senior manager of Future Skills and Learning. “The company has seen the impact this program has had on career development and employee engagement, and the whole team is excited to see it grow throughout the organization to continue to drive more career growth for bp employees, and ultimately meet the ambitious strategy of bp.”

Finding talent development to be a good investment is not unique to bp. Digital World Class® companies invest more in talent development and see a higher return on investment for their efforts compared to the peer group, according to The Hackett Group’s research. Typically, these companies have 49% lower recruitment and staffing costs, and 29% lower overall general and administrative costs as a percentage of revenue than peers.

“We are immensely proud to see bp’s GBS certification program – powered by Thought Industries – honored with the esteemed Brandon Hall Group HCM Excellence Award,” said Robin Wadsworth, CEO of Thought Industries. “This accolade is a testament to our collaborative effort to deliver a learning experience that not only meets but exceeds the professional development needs of today’s workforce. We are dedicated to building immersive, easy-to-use platforms tailored for our customer’s unique needs.” A panel of independent industry experts, Brandon Hall Group analysts and senior executives evaluated submissions. Each entry was judged on its fitness to the organization’s needs, design, delivery, measurable results and overall impact.

About The Hackett Group

The Hackett Group, Inc. (NASDAQ: HCKT) is an IP and platform-based, Gen AI strategic consulting and executive advisory firm that enables Digital World Class® performance. Using AI XPLR™ and ZBrain™ – our ideation through implementation platforms – our experienced professionals help organizations realize the power of Gen AI and achieve quantifiable, breakthrough results, allowing us to be key architects of their Gen AI journey.

Our expertise is grounded in unparalleled best practices insights from benchmarking the world’s leading businesses – including 97% of the Dow Jones Industrials, 89% of the Fortune 100, 70% of the DAX 40 and 55% of the FTSE 100.

For more information on The Hackett Group, visit: https://www.thehackettgroup.com/ or email media@thehackettgroup.com.

Trademarks

The Hackett Group, quadrant logo, The Hackett Institute, Certified GBS Professionals, and Digital World Class are the registered marks of The Hackett Group.

Cautionary Statement Regarding “Forward-Looking” Statements

This release contains “forward-looking” statements within the meaning of Section 27A of the Securities Act of 1933 as amended and Section 21E of the Securities Exchange Act of 1934, as amended. Statements including without limitation, words such as “expects,” “anticipates,” “intends,” “plans,” “believes,” “seeks,” “estimates,” or other similar phrases or variations of such words or similar expressions indicating, present or future anticipated or expected occurrences or outcomes are intended to identify such forward-looking statements. Forward-looking statements are not statements of historical fact and involve known and unknown risks, uncertainties and other factors that may cause the Company’s actual results, performance or achievements to be materially different from the results, performance or achievements expressed or implied by the forward-looking statements. Factors that may impact such forward-looking statements include without limitation, the ability of The Hackett Group to effectively market its digital transformation, artificial intelligence, and other consulting services, competition from other consulting and technology companies that may have or develop in the future, similar offerings, the commercial viability of The Hackett Group and its services as well as other risk detailed in The Hackett Group’s reports filed with the United States Securities and Exchange Commission. The Hackett Group does not undertake any duty to update this release or any forward-looking statements contained herein.

media@thehackettgroup.com

Source: The Hackett Group, Inc.

FAQ

What recognition did The Hackett Group (HCKT) receive for its bp certification program?

The Hackett Group, along with bp and Thought Industries, received the Brandon Hall Group award for developing bp's employee learning certification program, which improves employee retention and promotion rates.

What are the key performance metrics of HCKT's certification program for bp?

The program achieved a 62% Net Promoter Score, 93% completion rate within 4 months, 30% higher promotion rates for graduates, and reduced attrition rates among certified employees.

How many employees does bp's GBS program supported by HCKT serve?

The program serves over 5,000 employees in bp's Global Business Services organization across locations in Hungary, India, Malaysia, and other global cities.

When did HCKT launch the certification program with bp?

The learning program was launched in 2022 following bp's global business services (GBS) strategy announcement.

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