James River Group Selects Guidewire to Enable Digital Transformation

Rhea-AI Summary

James River Group has chosen Guidewire InsuranceSuite for its core platform modernization, aiming to simplify processes and enhance digital workflows. The implementation will cover policy administration, underwriting, and claims across various segments, including Excess and Surplus Lines. Additionally, James River selected DataHub and InfoCenter for data management and SmartCOMM™ for customer communications. This partnership is expected to improve operational efficiency and support James River's goals in delivering creative insurance solutions.

Positive

• James River Group selected Guidewire InsuranceSuite for core platform modernization.
• Implementation includes policy administration, underwriting, and claims management.
• The partnership is expected to enhance operational efficiency and digital workflows.

Negative

• None.

PEMBROKE, Bermuda & SAN MATEO, Calif.--(BUSINESS WIRE)-- James River Group and Guidewire Software, Inc. (NYSE: GWRE) today announced that James River has selected Guidewire InsuranceSuite for its core platform modernization program.

“By leveraging the Guidewire platform, we are able to streamline and simplify processes, enable digital workflows internally and with business partners, and provide valuable insights into our business,” said James River Group Senior Vice President and Chief Information Officer Tom Peach.

“We are pleased to welcome James River to the Guidewire customer community,” said Guidewire Software Chief Sales Officer Frank O’Dowd. “We look forward to helping the company leverage Guidewire to continue its aspiration to be a great underwriting organization and provide responsive, creative insurance solutions to its clients.”

James River Group selected InsuranceSuite as its new system for policy administration, underwriting, claims, billing, client data, and rating management, as well as to offer a seamless, omnichannel digital experience to its policyholders, agents, and vendors. The company will be implementing InsuranceSuite at the same time for its Excess and Surplus Line, and Specialty Admitted segments. James River Group also selected DataHub and InfoCenter as its enterprise-wide data management and business intelligence systems. The company also selected SmartCOMM™ from Smart Communications for customer communications management. Guidewire is a reseller of Smart Communications, a Guidewire PartnerConnect Solution member.

About James River Group Holdings, Ltd.

James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in three specialty property-casualty insurance and reinsurance segments: Excess and Surplus Lines, Specialty Admitted Insurance and Casualty Reinsurance. Each of the Company’s regulated insurance subsidiaries are rated “A-” (Excellent) by A.M. Best Company.

Visit James River Group Holdings, Ltd. on the web at www.jrgh.net.

About Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. ​We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 450 insurers, from new ventures to the largest and most complex in the world, run on Guidewire. ​

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

NOTE: For information about Guidewire’s trademarks, visit https://www.guidewire.com/legal-notices.

View source version on businesswire.com: https://www.businesswire.com/news/home/20211011005112/en/

Diana Stott

Director, Communications

Guidewire Software, Inc.

+1.650.356.4941

dstott@guidewire.com

Brett Sherriffs

Investor Relations

James River Group Holdings, Ltd.

InvestorRelations@jrgh.net

Source: Guidewire Software, Inc.

FAQ

What system has James River Group chosen from Guidewire?

James River Group has selected Guidewire InsuranceSuite for its core platform modernization.

What capabilities will Guidewire InsuranceSuite provide to James River?

It will provide policy administration, underwriting, claims, billing, and client data management.

What other systems did James River choose alongside Guidewire InsuranceSuite?

James River also selected DataHub, InfoCenter, and SmartCOMM™ for data management and customer communications.

How is Guidewire Software positioned in the insurance industry?

Guidewire is a leading platform used by over 450 P&C insurers to engage, innovate, and grow efficiently.

What segments will James River implement Guidewire InsuranceSuite for?

James River will implement it for its Excess and Surplus Lines and Specialty Admitted segments.