Giftify Deploys Enterprise AI Solutions Driving Operational Excellence and Innovation
Giftify (NASDAQ:GIFT) announced the successful enterprise-wide deployment of AI solutions, demonstrating significant operational improvements across multiple business segments. The implementation has yielded notable results in marketing, sales, and customer service operations.
The company's AI-driven marketing and sales initiatives have optimized email and social media campaigns, leading to improved ROI at reduced operational costs and increased conversion rates. Their proprietary AI-powered customer service platform has achieved a 40% reduction in response times, 20% decrease in support-related email volume, along with measurable improvements in customer satisfaction metrics and enhanced team productivity.
Giftify (NASDAQ:GIFT) ha annunciato il successo del dispiegamento delle soluzioni AI a livello aziendale, dimostrando significativi miglioramenti operativi in diversi segmenti aziendali. L'implementazione ha prodotto risultati notevoli nelle operazioni di marketing, vendite e servizio clienti.
Le iniziative di marketing e vendite guidate dall'AI dell'azienda hanno ottimizzato le campagne email e sui social media, portando a un miglior ROI con costi operativi ridotti e tassi di conversione aumentati. La loro piattaforma di servizio clienti alimentata da AI ha raggiunto una riduzione del 40% nei tempi di risposta, una diminuzione del 20% nel volume delle email di supporto, insieme a miglioramenti misurabili nei parametri di soddisfazione dei clienti e nella produttività del team.
Giftify (NASDAQ:GIFT) anunció el exitoso despliegue de soluciones de IA a nivel empresarial, demostrando mejoras operativas significativas en múltiples segmentos de negocio. La implementación ha dado resultados notables en las operaciones de marketing, ventas y servicio al cliente.
Las iniciativas de marketing y ventas impulsadas por IA de la empresa han optimizado las campañas de correo electrónico y redes sociales, lo que ha llevado a un mejor ROI con costos operativos reducidos y tasas de conversión aumentadas. Su plataforma de servicio al cliente impulsada por IA ha logrado una reducción del 40% en los tiempos de respuesta, una disminución del 20% en el volumen de correos electrónicos relacionados con el soporte, junto con mejoras medibles en los indicadores de satisfacción del cliente y una mayor productividad del equipo.
Giftify (NASDAQ:GIFT)는 기업 전반에 걸친 AI 솔루션의 성공적인 배포를 발표하며 여러 비즈니스 부문에서 상당한 운영 개선을 보여주었습니다. 이 구현은 마케팅, 판매 및 고객 서비스 운영에서 주목할 만한 결과를 가져왔습니다.
회사의 AI 기반 마케팅 및 판매 이니셔티브는 이메일 및 소셜 미디어 캠페인을 최적화하여 운영 비용을 줄이고 전환율을 높이며 ROI를 개선했습니다. 그들의 독점 AI 기반 고객 서비스 플랫폼은 응답 시간 40% 감소, 지원 관련 이메일 볼륨 20% 감소를 달성했으며, 고객 만족도 지표와 팀 생산성에서도 측정 가능한 개선을 이루었습니다.
Giftify (NASDAQ:GIFT) a annoncé le déploiement réussi de solutions d'IA à l'échelle de l'entreprise, démontrant des améliorations opérationnelles significatives dans plusieurs segments d'activité. La mise en œuvre a produit des résultats notables dans les opérations de marketing, de vente et de service client.
Les initiatives de marketing et de vente pilotées par l'IA de l'entreprise ont optimisé les campagnes par e-mail et sur les réseaux sociaux, entraînant une amélioration du ROI avec des coûts opérationnels réduits et des taux de conversion augmentés. Leur plateforme de service client alimentée par l'IA a atteint une réduction de 40 % des temps de réponse, une diminution de 20 % du volume des e-mails liés au support, ainsi que des améliorations mesurables des indicateurs de satisfaction client et de la productivité de l'équipe.
Giftify (NASDAQ:GIFT) gab die erfolgreiche unternehmensweite Einführung von KI-Lösungen bekannt, die signifikante betriebliche Verbesserungen in mehreren Geschäftsbereichen zeigen. Die Implementierung hat bemerkenswerte Ergebnisse in den Bereichen Marketing, Vertrieb und Kundenservice erzielt.
Die KI-gesteuerten Marketing- und Vertriebsinitiativen des Unternehmens haben E-Mail- und Social-Media-Kampagnen optimiert, was zu einem verbesserten ROI bei reduzierten Betriebskosten und erhöhten Konversionsraten geführt hat. Ihre proprietäre, KI-gestützte Kundenservice-Plattform hat eine Reduzierung der Antwortzeiten um 40%, eine Verringerung des Volumens an supportbezogenen E-Mails um 20% sowie messbare Verbesserungen bei der Kundenzufriedenheit und der Teamproduktivität erreicht.
- 40% reduction in customer service response times
- 20% decrease in support-related email volume
- Improved marketing ROI with reduced operational costs
- Increased sales conversion rates
- Enhanced team productivity and resource allocation
- None.
Insights
The implementation of enterprise-wide AI solutions by Giftify represents a strategic pivot that could significantly strengthen their competitive position in the gift card and rewards market. The 40% reduction in response times and 20% decrease in support email volume are particularly impressive metrics that directly impact operational costs and customer satisfaction.
The comprehensive nature of this AI deployment across marketing, sales, and customer service functions suggests a well-orchestrated digital transformation strategy. In the gift card industry, where margins are typically thin and operational efficiency is crucial, these improvements could translate into meaningful cost savings and revenue enhancement. The optimization of email and social media marketing campaigns through AI is especially relevant given the industry's heavy reliance on digital channels for customer acquisition and retention.
From an operational perspective, the reduced support-related email volume and faster response times indicate potential cost savings in customer service operations. For a company with a market cap of
However, investors should consider several key factors: First, the implementation costs and ongoing maintenance requirements of these AI systems relative to the realized operational savings. Second, the sustainability of these efficiency gains and whether they can be maintained or improved over time. Third, the competitive advantage these improvements provide in an industry where larger players may have more resources to invest in similar technologies.
Strategic AI implementation delivers measurable revenue and efficiency gains
SCHAUMBURG, IL / ACCESS Newswire / February 13, 2025 / Giftify, Inc. (NASDAQ:GIFT) (the "Company"), the owner and operator of CardCash.com and Restaurant.com, and a leader in the incentives and rewards industry, today announced the successful enterprise-wide deployment of artificial intelligence (AI) solutions. Initial results from this deployment demonstrate substantial operational efficiencies and cost reductions, while establishing a scalable foundation for enhanced customer engagement and sustainable growth.
The Company's Marketing and Sales teams have implemented advanced AI models, resulting in optimized email and social media marketing campaigns delivering improved ROI at reduced operational costs. The AI-driven sales outreach has strengthened customer relationship management leading to increased conversion rates, and improved operational efficiency.
The Company's proprietary AI-powered customer service platform has achieved:
40% reduction in response times20% decrease in support-related email volumeMeasurable improvements in customer satisfaction metrics
Enhanced team productivity and resource allocation
"Our strategic AI implementation represents a fundamental advancement in our operational capabilities," said Ketan Thakker, CEO of Giftify, Inc. "These solutions are delivering measurable improvements in efficiency and customer engagement, positioning us to create sustained value for our users, partners, and shareholders."
About Giftify, Inc.
Giftify, Inc. is a pioneer in the incentive and rewards industry with a focus on retail, dining & entertainment experiences, as the owner and operator of leading digital platforms, CardCash.com and Restaurant.com. CardCash.com is a leading secondary gift card exchange platform, allowing consumers and retailers to realize value by buying and selling gift cards at various scales. Its Restaurant.com is the nation's largest restaurant-focused digital deals brand. Restaurant.com and our Corporate Incentives division connect digital consumers, businesses and communities offering thousands of dining, retail and entertainment deals options nationwide at over 184,000 restaurants and retailers. Restaurant.com prides itself on offering the best deal, every meal. Our gift cards and restaurant certificates allow customers to save at thousands of restaurants across the country with just a few clicks.
For more information, visit: www.giftifyinc.com and www.cardcash.com and https://www.restaurant.com.
Forward-Looking Statements
Press Releases may include forward-looking statements. In particular, the words "believe," "may," "could," "should," "expect," "anticipate," "estimate," "project," "propose," "plan," "intend," and similar conditional words and expressions are intended to identify forward-looking statements. Any statements made in this news release about an action, event or development, are forward-looking statements. Such statements are based upon assumptions that in the future may prove not to have been accurate and are subject to significant risks and uncertainties. Such statements are subject to a number of assumptions, risks and uncertainties, many of which are beyond the control of the company. Accordingly, you should not place undue reliance on these forward-looking statements. Although the company believes that the expectations reflected in the forward-looking statements are reasonable, it can give no assurance that its forward-looking statements will prove to be correct. Investors are cautioned that any forward-looking statements are not guarantees of future performance and actual results or developments may differ materially from those projected. The forward-looking statements in this press release are made as of the date hereof. The company takes no obligation to update or correct its own forward-looking statements, except as required by law or those prepared by third parties that are not paid by the company. Statements in this press release that are not historical fact may be deemed forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Although Giftify, Inc. believes the expectations reflected in any forward-looking statements are based on reasonable assumptions, Giftify, Inc. is unable to give any assurance that its expectations will be attained. Factors that could cause actual results to differ materially from expectations include the company's ability to identify a suitable business model for the corporation.
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SOURCE: Giftify Inc.
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