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LifeLock Empowers Taxpayers with Knowledge to Help Fight Fraud

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LifeLock, a brand of Gen (NASDAQ: GEN), issued a report on March 8, 2023, highlighting rising tax fraud methods as the U.S. tax season peaks. Over 90% of taxpayers are filing online, making them vulnerable to identity theft. The IRS uncovered more than $5.7 billion in fraud in 2022 alone. LifeLock's expert, David Putnam, emphasizes preventive measures like filing early and using an IRS Identity Protection PIN. The report details threats such as ghost tax preparers, IRS impersonation scams, and gift card fraud. LifeLock offers identity theft protection services to help restore victims' identities, showcasing their commitment to safeguarding consumers.

Positive
  • LifeLock provides insights into tax fraud prevention, enhancing consumer knowledge.
  • The brand effectively addresses a critical issue as tax season leads to increased identity theft.
Negative
  • The report indicates a significant rise in tax fraud, suggesting a challenging environment for consumers.

TEMPE, Ariz., and PRAGUE, March 8, 2023 /PRNewswire/ -- With tax season at its midpoint, LifeLock, a leading identity protection brand of Gen™ (NASDAQ: GEN), today released expert insight on dubious and surprising methods criminals are taking to defraud unsuspecting taxpayers, as well as tips on how to protect their identities and tax refunds from being stolen. With the more than 90 percent of U.S. taxpayers filing online, it's essential to know how to file taxes safely.

Understanding how the IRS works is the first step to protecting yourself from scammers this tax season.

Every year, the IRS receives millions of fraudulent tax returns. In 2022 alone, the IRS identified more than $5.7 billion in tax fraud. In many cases, tax-related identity theft victims don't know they've been targeted until it is too late. Luckily, there are proactive steps consumers can take to help protect their identities and restorative steps should they fall victim to identity theft.

"Scammers have found unique ways to get people to compromise their personal credentials at every step of the filing, paying, and refund process," said David Putnam, Head of Identity Protection Products for LifeLock. "Filing early, keeping an eye on your credit and bank account, and getting an Identity Protection PIN (IP PIN) from the IRS can also help keep you a step ahead of potential pitfalls and save a lot of hassle."

LifeLock has identified several of the biggest threats taxpayers should be aware of this year:

Ghost Preparation Services

Unscrupulous tax preparers called ghosts often charge fees based on a big refund they've promised or purposely inflate refunds in error to maximize their fees, then disappear. Some even steal refunds outright by routing them into their own bank accounts.

Anyone paid to prepare taxes must provide a Preparer Identification Number (PTIN) and sign completed returns. Opposition to signing is an indication of a ghost tax preparer only interested in collecting a fee and splitting once they get the chance. Other warning signs are requesting to pay in cash, not providing a receipt, or asking that returns be deposited into their bank account.

IRS Impersonation Schemes

Tax scammers know consumers have become more educated about the ways the IRS contacts taxpayers, opening the door for new methods to pose as official tax agents. Refund recalculation scams work to convince people the IRS owes more than initially stated by sending a phishing email from "the IRS" that prompts recipients to click links that typically lead to fake IRS websites that record information inputted using spyware. Criminals also try to get taxpayers to upload personal documents like W-2s, drivers licenses, and social security cards through emailed verification request scams. The only time the IRS requests ID verification is when red flags appear on tax returns. In this case, they would send Letter 507IC by mail. 

Additional attempts to acquire personal information take the form of phone calls from fake IRS agents calling for a variety of reasons, including requesting credit card information to pay back taxes, notifying taxpayers of late penalty fees or early filing rebates, and even demanding bank account information to "fix" a missing refund.

Fraudulent Tax Returns

Stolen Identity Refund Fraud happens when someone uses your personally identifiable information (PII) to file a return in your name and collect the refund. If you discover someone has filed a tax return in your name, you can complete a paper return and include form 14039 (Identity Theft Affidavit) with it, then file reports with local law enforcement and the Federal Trade Commission. Request a copy of the fraudulent return to help understand what information was compromised and used by the thief. From there, monitor your credit reports and account statements and call the three major credit bureaus – Experian, TransUnion and Equifax – to ask for a freeze so no one can request new credit in your name - you can lift the freeze when you have a need to.

If you become a victim of identity theft while you're a LifeLock member, a dedicated LifeLock Identity Restoration Specialist will be with you every step of the way to help resolve the issue and handle the next steps on your behalf. 

Tax Advocacy Service Fraud

Taxpayer Advocate Service (TAS) is an IRS-created organization designed to help with issues related to taxes. Though the IRS will never call anyone, the TAS does make calls to individuals to help find resolutions. IRS scammers use this difference to make calls posing as TAS representatives informing people of an increased tax refund they received. Similar to other IRS Impersonations Scams, they may ask for personal information like social security number, birthdate, and other personal details to verify your identity and claim your refund. Remember: the IRS will always initiate any communication by mail first. 

Gift Card Scams

Tax thieves learned to take an unconventional approach with gift card scams where the thief calls people pretending to be an IRS agent notifying them of a tax penalty or an overuse balance. They then instruct victims to buy gift cards from different stores and give them the card numbers and PINs to pay the balance. The IRS will never ask for credit, debit, or bank account information over the phone.

For additional tax season safeguards, identity theft protection services from LifeLock adds professional support to help consumers navigate complicated IRS and credit bureau actions designed to restore taxpayers' lives and identities.

To learn more about identity theft and LifeLock plans, please visit LifeLock.Norton.com.

About LifeLock

LifeLock is a leader in identity theft protection in the U.S., and a brand of Gen™ (NASDAQ: GEN), a global company dedicated to powering Digital Freedom through its family of trusted consumer brands. Millions of customers trust LifeLock to help protect their identities. LifeLock detects and alerts people to possible identity threats, and its dedicated Identity Restoration Specialists help people restore their identity if they do become a victim. All LifeLock members also have coverage through LifeLock's Million Dollar Protection™ Package which provides additional coverage for stolen funds and lawyer and expert support. Learn more at LifeLock.Norton.com and GenDigital.com.

1 No one can prevent all cybercrime or prevent all identity theft.

Jenna Torluemke 

Benson Kelsey

Gen

Edelman for Gen

Jenna.Torluemke@GenDigital.com

Benson.kelsey@edelman.com


 

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SOURCE Gen Digital Inc.

FAQ

What are the biggest tax fraud risks identified by LifeLock?

LifeLock identifies ghost tax preparers, IRS impersonation schemes, and gift card scams as major threats.

How much tax fraud did the IRS identify in 2022?

The IRS identified more than $5.7 billion in tax fraud in 2022.

What measures can taxpayers take to protect against identity theft?

Taxpayers can file early, monitor their credit, and obtain an Identity Protection PIN from the IRS.

What services does LifeLock offer for identity theft victims?

LifeLock provides dedicated Identity Restoration Specialists to help resolve identity theft issues.

When did LifeLock release its tax fraud prevention report?

LifeLock released its report on March 8, 2023.

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