FICO Named A Leader in Digital Decisioning Platforms Report by Independent Research Firm

Rhea-AI Summary

FICO has been recognized as a leader in The Forrester Wave™: Digital Decisioning Platforms, Q4 2020. The report highlights FICO's comprehensive decision management capabilities, emphasizing that it offers a robust suite of tools for digital decisioning.

FICO's platform is noted for its integration of predictive analytics and advanced optimization engines, which enhance customer experiences. This recognition reflects FICO's commitment to helping enterprises deepen customer relationships in the digital economy.

Positive

• Named a leader by Forrester Research for Digital Decisioning Platforms.
• FICO Decision Management Suite provides comprehensive tools for managing digital decisions.
• Platform integration of predictive analytics and a mathematical optimization engine enhances decision-making capabilities.

Negative

• None.

SAN JOSE, Calif., Dec. 8, 2020 /PRNewswire/ --

Highlights:

• FICO named Leader in The Forrester Wave™: Digital Decisioning Platforms, Q4 2020
• According to the Forrester report, "FICO leaves no decisioning stone unturned"

FICO was named a leader by Forrester Research in The Forrester Wave™: Digital Decisioning Platforms, Q4 2020. Download the full report here.

This market has continued to grow as large enterprises look to evolve and transform their businesses to deliver exceptional customer experience in the new digital economy. The challenge for enterprises is not necessarily a lack of investment but how to ensure that their digital transformation will deepen their relationships with each individual customer.

FICO combines decades of data analytics knowledge, deep industry sector expertise, and modern software technologies to build platform-based solutions that break down enterprise data siloes and realize the maximum value that massive data sources can provide.

According to the report, "FICO leaves no decisioning stone unturned. There are no holes to poke in FICO Decision Management Suite (DMS) — it provides all the tools necessary to manage and deploy digital decisions which will standup to the highest standard of regulatory rigor." The report notes that "FICO shows strengths across all evaluation criteria and stands out by offering native and integrated mathematical optimization engine – a rarity in this market segment."

"We are honored to be named by Forrester as a leader in the growing market of digital decisioning platforms," said Nikhil Behl, chief marketing officer at FICO. "The FICO Platform provides a decisioning foundation critical for enterprises' digital transformation by helping businesses respond quickly to customers' immediate needs and anticipate their future demands, resulting in deeper, more engaging customer experiences."

Forrester used a 22-criterion evaluation of 13 digital decisioning platform vendors and named FICO a leader. Forrester went on to state, "FICO customers can enhance decision logic with native predictive analytics, machine learning, and a highly performant mathematical optimization engine."

The FICO® Platform unleashes the power of analytics and AI to enable smarter business decisions at scale. Enterprises using the FICO Platform are more ready to offer superior customer experiences because they can get to know their customers deeply and offer services and value that delights the individuals.

To download the full report, go to https://www.fico.com/forrester-wave.

About FICO
FICO (NYSE: FICO) powers decisions that help people and businesses around the world prosper. Founded in 1956 and based in Silicon Valley, the company is a pioneer in the use of predictive analytics and data science to improve operational decisions. FICO holds more than 195 US and foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial services, telecommunications, health care, retail and many other industries. Using FICO solutions, businesses in more than 100 countries do everything from protecting 2.6 billion payment cards from fraud, to helping people get credit, to ensuring that millions of airplanes and rental cars are in the right place at the right time.
Learn more at http://www.fico.com

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SOURCE Fair Isaac Corporation

FAQ

What recognition did FICO receive in December 2020?

FICO was named a leader in The Forrester Wave™: Digital Decisioning Platforms, Q4 2020.

What did Forrester say about FICO's Decision Management Suite?

Forrester stated that there are no holes to poke in FICO's Decision Management Suite, highlighting its comprehensive tools for digital decision-making.

How does FICO's platform improve customer experiences?

FICO's platform enables enterprises to understand customers deeply, allowing for tailored services and enhanced engagement.

How many vendors were evaluated in Forrester's report?

Forrester evaluated 13 digital decisioning platform vendors.

What technologies does FICO leverage for decision-making?

FICO utilizes predictive analytics, machine learning, and a mathematical optimization engine within its platform.