City of Miamisburg Partners with Ferguson Waterworks to Implement Major Upgrade to Water Metering Capabilities
The City of Miamisburg, Ohio, has partnered with Ferguson Waterworks to replace 8,500 water meters, enhancing customer service and operational efficiency. This advanced metering infrastructure (AMI) system enables real-time water usage monitoring and leak notifications via an app. Residents will be notified of the meter exchange schedule, which may cause brief service interruptions. Ferguson, listed on NYSE under the ticker FERG, specializes in providing infrastructure and plumbing solutions across North America.
- Implementation of advanced AMI system enhances operational efficiency and customer service.
- Real-time monitoring and leak notifications will improve water usage management for residents.
- None.
MIAMISBURG, Ohio, Aug. 8, 2022 /PRNewswire/ -- In an ongoing effort to improve customer service and maximize water system efficiency for its community, the City of Miamisburg has partnered with Ferguson Waterworks to replace the City's 8,500 water meters.
"We are excited to partner with a forward-thinking utility like Miamisburg," Jeff Garrett, Ferguson AMI Specialist said. "This type of automated system brings customer service to the forefront, benefitting residents serviced by the utility."
Ferguson's advanced metering infrastructure (AMI) system by Master Meter, works immediately upon installation and eliminates manual reading by utility workers, allowing more time for maintenance and faster emergency response time. "After all meters are installed, a customer dashboard will be available via a downloadable app. The dashboard provides real-time water usage and sends high usage notifications to customers in the event of a water leak in their home, for example," said Valerie Griffin, Public Works director.
In July the installation contractor, Professional Meters, Inc., will mail letters and distribute hanging door signs notifying customers when their meter will be exchanged so they can plan for a 15-to-20-minute water service interruption. Meters located indoors, require customers to be present for installation.
Headquartered in Miamisburg, Ohio, Miamisburg Public Works is a public utility that provides services to residents of Miamisburg, a 12-square-mile suburb of Dayton with around 20,000 residents.
For more information, visit www.cityofmiamisburg.com.
Ferguson plc (NYSE: FERG; LSE: FERG) is a leading value-added distributor providing expertise, solutions, and products from infrastructure, plumbing, and appliances to HVAC, fire, fabrication, and more. We exist to make our customers' complex projects simple, successful and sustainable. Ferguson is headquartered in the U.K., with operations in North America. For more information, please visit www.fergusonplc.com or follow us on LinkedIn https://www.linkedin.com/company/ferguson-enterprises.
Media Contacts:
Valerie Griffin of The City of Miamisburg, Valerie.Griffin@cityofmiamisburg.com
Kelsey Rehmer of Rogue Monkey Media, Kelsey@roguemonkeymedia.com
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SOURCE City of Miamisburg, OH
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