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E-Home Household Services Holdings Limited to Launch Digital Human as Service (DHaaS) Metaverse Customer Services

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E-Home Household Service Holdings Limited (Nasdaq: EJH) announced the launch of its Digital Human as a Service (DHaaS) on March 18, 2022. The service features 'Xiao Yi', a virtual digital human customer service guide, designed to enhance customer experiences in the metaverse. This initiative aims to optimize operational efficiency and reduce costs, allowing for 24/7 customer support and seamless navigation of E-Home's services. The development is part of E-Home's broader metaverse strategy focused on improving service delivery and client engagement.

Positive
  • Launch of DHaaS expected to enhance customer service and operational efficiency.
  • 24/7 availability of virtual assistant 'Xiao Yi' increases accessibility for clients.
  • Utilization of advanced AI technologies supports improved user experience.
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  • None.

FUZHOU, China, March 03, 2022 (GLOBE NEWSWIRE) -- E-Home Household Service Holdings Limited (Nasdaq: EJH) (the "Company" or "E-Home"), a provider of integrated household services in China, today announced that the Company will debut a Digital Human as a Service (“DHaaS”) that will debut on March 18, 2022 leveraging frontend AI technologies following E-Home’s launch of metaverse initiatives.

DHaaS features a virtual digital human customer service guide named “Xiao Yi” who provides seamless, 24/7 assistance for household services clients in the Metaverse virtual world, all delivered with leading AI technologies that are developed via the Company’s in-house research as well as through partnership with various partners. For example, clients can experience easy navigation and interaction with the digital human customer service and obtain information on E-Home’s diversified household services, raise any inquiries they may have. The entire client experience is also augmented with virtual guidance signs and opens business-to-customer (B2C) options via advertiements and helpful information that can be placed precisely in the metaverse space. A video demonstrating the DHaaS is available at: http://www.ej111.com/business.html#technology.

Mr. Wenshan Xie, Chairman and CEO of E-Home, commented: “We are very proud to announce another major progress for our Metaverse strategy, which is launched to improve E-Home’s operation efficiency and lowers operational costs as standard training and customer services are digitalized in the virtual world and both our staff and customers can access these resources anytime, anywhere on demand. The consumer facing innovation is instrumental in developing and delivering the right technical capabilities to develop and optimize our business operation and diversified household services for our core clients.”

About E-Home Household Service Holdings Limited

E-Home Household Service Holdings Limited is a household service company based in Fuzhou, China. The Company, through its website and WeChat platform "e家快服", provides integrated household services, including appliance installation and maintenance, housekeeping services, and Internet based home and senior care. For more information, visit the Company's website at http://www.ej111.com/ir.html.

Forward-Looking Statements

All statements other than statements of historical fact in this announcement are forward-looking statements in nature within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve known and unknown risks and uncertainties and are based on current expectations and projections about future events and financial trends that the Company believes may affect its financial condition, results of operations, business strategy and financial needs. Words or phrases such as "may," "will," "expect," "anticipate," "aim," "estimate," "intend," "plan," "believe," "potential," "continue," "is/are likely to" or other similar expressions are intended to identify such forward-looking statements. The Company undertakes no obligation to update forward-looking statements to reflect subsequent occurring events or circumstances, or changes in its expectations, except as may be required by law. Although the Company believes that the expectations expressed in these forward-looking statements are reasonable, it cannot assure you that such expectations will turn out to be correct, and the Company cautions investors that actual results may differ materially from the anticipated results and encourages investors to consider risk factors, including those described in the Company's filings with the SEC, that may affect the Company's future results. All forward-looking statements attributable to the Company and its subsidiaries or persons acting on their behalf are expressly qualified in their entirety by these risk factors.

For more information, please contact:

Chunming Xie

Investor Relations

Email: xcm@ej111.com

Phone: +86 15359908086

Janice Wang

EverGreen Consulting Inc.

Email: IR@changqingconsulting.com

Phone: +1 571-464-9470 (from U.S.)

           +86 13811768559 (from China)


FAQ

What is Digital Human as a Service (DHaaS) launched by EJH?

EJH's DHaaS features 'Xiao Yi', a virtual customer service guide designed to assist clients in the metaverse.

When will EJH's Digital Human service be available?

EJH's Digital Human service will debut on March 18, 2022.

How does EJH plan to improve operational efficiency?

EJH aims to enhance operational efficiency by digitizing customer services and training using advanced AI.

What benefits does the virtual assistant 'Xiao Yi' offer to customers?

Xiao Yi provides seamless, 24/7 assistance, helping clients navigate and access E-Home's diverse services.

What is the significance of EJH's metaverse strategy?

EJH's metaverse strategy is expected to lower operational costs and improve service delivery to clients.

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