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eHealth Earns Carrier Awards for Best-in-Class Quality and Customer Retention

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eHealth (NASDAQ: EHTH) has earned prestigious awards from four major health insurance carriers for best-in-class quality and customer retention. The recognition comes just before the 2024 Medicare Annual Enrollment Period, starting October 15. Awards include:

1. Humana's 2024 Overall Quality Award (third consecutive year)
2. United Healthcare's 2024 Top Medicare Advantage Retention Award (second consecutive year)
3. Cigna's 2024 AEP National Call Center Retention Award
4. Aetna's 2024 Highest Issued Medicare Advantage Policies

These accolades highlight eHealth's customer-centric approach in matching Medicare beneficiaries with suitable plans. William Kinkead, VP of Carrier Development, expressed pride in the partnerships built with carriers who share eHealth's commitment to excellent service for Medicare beneficiaries.

eHealth (NASDAQ: EHTH) ha ottenuto premi prestigiosi da quattro importanti compagnie di assicurazione sanitaria per la migliore qualità e fidelizzazione dei clienti. Questo riconoscimento arriva poco prima del Periodo di Iscrizione Annuale Medicare 2024, che inizia il 15 ottobre. I premi includono:

1. Premio alla Qualità Globale 2024 di Humana (terzo anno consecutivo)
2. Premio alla Migliore Fidelizzazione dell'Assicurazione Medicare 2024 di United Healthcare (secondo anno consecutivo)
3. Premio alla Fidelizzazione del Centro di Contatto Nazionale AEP 2024 di Cigna
4. Premio per il Maggiore Numero di Polizze Medicare Advantage Emesse nel 2024 di Aetna

Questi riconoscimenti evidenziano l'approccio orientato al cliente di eHealth nel mettere in contatto i beneficiari di Medicare con i piani più adatti. William Kinkead, VP dello Sviluppo Carrier, ha espresso orgoglio per le partnership costruite con le compagnie che condividono l'impegno di eHealth per un servizio eccellente ai beneficiari di Medicare.

eHealth (NASDAQ: EHTH) ha recibido premios prestigiosos de cuatro importantes compañías de seguros de salud por mejor calidad y retención de clientes. Este reconocimiento llega justo antes del Período de Inscripción Anual de Medicare 2024, que comienza el 15 de octubre. Los premios incluyen:

1. Premio a la Calidad General 2024 de Humana (tercer año consecutivo)
2. Premio a la Mejor Retención de Medicare Advantage 2024 de United Healthcare (segundo año consecutivo)
3. Premio de Retención del Centro de Llamadas Nacional 2024 de Cigna
4. Premio por el Mayor Número de Políticas de Medicare Advantage Emitidas 2024 de Aetna

Estos reconocimientos destacan el enfoque centrado en el cliente de eHealth al emparejar a los beneficiarios de Medicare con los planes adecuados. William Kinkead, VP de Desarrollo de Carrier, expresó su orgullo por las asociaciones construidas con las compañías que comparten el compromiso de eHealth con un servicio excelente para los beneficiarios de Medicare.

eHealth (NASDAQ: EHTH)최고 품질 및 고객 유지 부문에서 네 개의 주요 건강 보험사로부터 권위 있는 상을 수상했습니다. 이 인식은 10월 15일 시작되는 2024년 메디케어 연간 등록 기간 바로 전에 이루어졌습니다. 수상 내역은 다음과 같습니다:

1. 휴마나의 2024년 종합 품질 상 (연속 3년)
2. 유나이티드 헬스케어의 2024년 최고의 메디케어 어드밴티지 유지 상 (연속 2년)
3. 시그나의 2024년 AEP 국가 콜 센터 유지 상
4. 아에타의 2024년 최고의 메디케어 어드밴티지 정책 발행

이 상들은 메디케어 수혜자에게 적합한 계획을 매칭하는 eHealth의 고객 중심 접근 방식을 강조합니다. William Kinkead, 캐리어 개발 부사장은 메디케어 수혜자를 위한 우수한 서비스에 대한 eHealth의 헌신을 공유하는 캐리어들과 구축한 파트너십에 자부심을 표현했습니다.

eHealth (NASDAQ: EHTH) a reçu des prix prestigieux de quatre grands assureurs santé pour la meilleure qualité et la fidélisation des clients. Cette reconnaissance arrive juste avant la période d'inscription annuelle de Medicare 2024, qui commence le 15 octobre. Les prix incluent :

1. Prix Global de Qualité 2024 de Humana (troisième année consécutive)
2. Prix de Fidélisation des Meilleurs Avantages Medicare 2024 de United Healthcare (deuxième année consécutive)
3. Prix de Fidélisation du Centre d'Appels National AEP 2024 de Cigna
4. Prix de la Plus Haute Émission de Polices Medicare Advantage 2024 d'Aetna

Ces distinctions mettent en avant l'approche centrée sur le client d'eHealth pour aider les bénéficiaires de Medicare à trouver des plans adaptés. William Kinkead, VP du Développement des Transporteurs, a exprimé sa fierté pour les partenariats établis avec des assureurs qui partagent l'engagement d'eHealth envers un service de qualité pour les bénéficiaires de Medicare.

eHealth (NASDAQ: EHTH) hat von vier großen Krankenversicherungen prestigeträchtige Auszeichnungen für erstklassige Qualität und Kundenbindung erhalten. Diese Anerkennung kommt kurz vor dem jährlichen Anmeldezeitraum für Medicare 2024, der am 15. Oktober beginnt. Die Auszeichnungen umfassen:

1. Humana's Gesamtqualitätsauszeichnung 2024 (drittes Jahr in Folge)
2. United Healthcare's Auszeichnung für die beste Kundenbindung bei Medicare Advantage 2024 (zweites Jahr in Folge)
3. Cigna's nationale Call-Center-Retention-Auszeichnung 2024
4. Aetna's höchste Anzahl ausgegebener Medicare Advantage Policen 2024

Diese Auszeichnungen heben den kundenorientierten Ansatz von eHealth hervor, mit dem Medicare-Empfänger mit geeigneten Plänen zusammengebracht werden. William Kinkead, VP der Carrier-Entwicklung, äußerte Stolz über die Partnerschaften mit Versicherern, die eHealths Engagement für einen hervorragenden Service für Medicare-Empfänger teilen.

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AUSTIN, Texas, Sept. 4, 2024 /PRNewswire/ -- eHealth, Inc. (NASDAQ: EHTH) (eHealth.com), a leading private online health insurance marketplace, announced today that the company recently earned awards for best-in-class in overall quality and customer retention from four major health insurance carriers.

The awards, which recognize eHealth's customer-centric approach to matching Medicare beneficiaries with plans that fit their needs and budget, comes just weeks ahead of this year's Medicare Annual Enrollment Period, which begins October 15, 2024.

eHealth earned the following awards:

  • Humana: 2024 Overall Quality Award for the third time in a row. The award recognizes best-in-class quality and showcases eHealth's commitment to providing a high-quality experience for Medicare beneficiaries.
  • United Healthcare: 2024 Top Medicare Advantage Retention Award for the second year in a row. The award recognizes best-in-class processes to support customer satisfaction.
  • Cigna: 2024 Annual Election Period (AEP) National Call Center Retention Award, recognizing eHealth for customer satisfaction during the Medicare Annual Enrollment Period.
  • Aetna: 2024 Highest Issued Medicare Advantage Policies, recognizing the overall quality of eHealth's onboarding processes for Medicare Advantage beneficiaries.

"We are extremely humbled to have received these awards and are proud of the tremendous partnerships we've built with our carrier partners over the years who share our commitment to providing the best possible service experience for Medicare beneficiaries," said William Kinkead, eHealth's VP, Carrier Development.

About eHealth (NASDAQ: EHTH)

We're Matchmakers. For over 25 years, eHealth has helped millions of Americans find the healthcare coverage that fits their needs at a price they can afford. As a leading independent licensed insurance agency and advisor, eHealth offers access to over 180 health insurers, including national and regional companies. For more information about eHealth, visit ehealth.com or follow us on LinkedIn, Facebook, Instagram, and X. Open positions can be found on our career page.

Media inquiries: pr@ehealth.com

eHealth, Inc. (PRNewsfoto/eHealth, Inc.)

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/ehealth-earns-carrier-awards-for-best-in-class-quality-and-customer-retention-302237855.html

SOURCE eHealth, Inc.

FAQ

What awards did eHealth (EHTH) receive in 2024?

eHealth received four awards in 2024: Humana's Overall Quality Award, United Healthcare's Top Medicare Advantage Retention Award, Cigna's AEP National Call Center Retention Award, and Aetna's Highest Issued Medicare Advantage Policies award.

When does the 2024 Medicare Annual Enrollment Period begin?

The 2024 Medicare Annual Enrollment Period begins on October 15, 2024.

How many consecutive years has eHealth (EHTH) won Humana's Overall Quality Award?

eHealth has won Humana's Overall Quality Award for three consecutive years, including 2024.

What does United Healthcare's award to eHealth (EHTH) recognize?

United Healthcare's 2024 Top Medicare Advantage Retention Award recognizes eHealth's best-in-class processes to support customer satisfaction.

Who commented on eHealth's (EHTH) award achievements in the press release?

William Kinkead, eHealth's VP of Carrier Development, commented on the award achievements in the press release.

eHealth, Inc.

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