West Virginia Secretary of State’s Office Now Scheduling Appointments Online for In-Person Services

Rhea-AI Summary

The West Virginia Secretary of State's Office (WVSOS) has launched an online appointment system for in-person services, including business registration and elections. Developed in partnership with NIC West Virginia, the service allows customers to schedule appointments via a mobile device or computer. In-person services will resume while controlling foot traffic for safety. Appointments are available at multiple locations in Charleston, Clarksburg, and Martinsburg. This initiative enhances accessibility to government services and builds on existing secure online offerings.

Positive

• Launch of online appointment system enhances accessibility to in-person services.
• Developed in partnership with NIC West Virginia, improving operational efficiency.
• Allows customers to schedule appointments easily, reducing wait times.

Negative

• None.

The West Virginia Secretary of State’s Office (WVSOS) is now taking appointments for in-person services for business registration, elections, general business filings, licensing applications, notary publics, service of process and many more.

The WVSOS Appointments Online service, developed in partnership with NIC West Virginia, provides the ability to make appointments from a mobile device or computer by visiting https://apps.wv.gov/Appt/SOS/. Customers without internet access can call (304) 558-8000 or toll free at (866) 767-8683 to schedule an appointment.

Customers will receive a text and/or email confirmation for the appointment along with a reminder notification prior to the appointment. Appointments are available for the following office locations:

• Main Office – State Capitol Complex, Charleston
• WV One Stop Business Center, Charleston
• North Central WV Business Hub, Clarksburg
• Eastern Panhandle Business Hub, Martinsburg

"We are pleased to announce the launch of the new online appointments for in-person services,” said West Virginia Secretary of State Mac Warner. “While most services can be accessed through the office's secure online systems, which are available 24/7, the new appointments app provides for the resumption of in-person services for those customers who need it. It also helps our staff control the amount of foot traffic to office locations for everyone’s safety.”

The WVSOS Appointments Online is developed and maintained by the West Virginia Secretary of State’s Office in partnership with NIC West Virginia, formerly WV.gov.

About WV.gov

WV.gov is the official website of the state of West Virginia (https://www.wv.gov) and is the result of an innovative public-private partnership between the state and NIC West Virginia. NIC West Virginia works with state and local government agencies to build and manage interactive online services and is a subsidiary of digital government solutions firm NIC (NASDAQ: EGOV).

About NIC

NIC (Nasdaq: EGOV) is a leading digital government solutions and payments company, serving more than 7,100 federal, state and local government agencies across the nation. With headquarters in Olathe, Kansas, and offices in more than 30 states, NIC partners with government to deliver user-friendly digital services that make it easier and more efficient to interact with government – providing valuable conveniences such as applying for unemployment insurance, submitting business filings, renewing licenses, accessing information and making secure payments without visiting a government office. In 2020, NIC securely processed 400 million online transactions and more than $24 billion on behalf of government agencies. In response to the COVID-19 pandemic, NIC also developed 130 new solutions to address crisis communications, pandemic unemployment, COVID-19 testing and vaccine scheduling. Learn more at www.egov.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20210317005148/en/

FAQ

What is the new online appointment system for WVSOS?

The new online appointment system by WVSOS allows customers to schedule in-person appointments for services like business registration, elections, and licensing.

How can I make an appointment with the West Virginia Secretary of State's Office?

Appointments can be made online via the WVSOS Appointments Online service or by calling their office directly.

What services are available through the WVSOS appointment system?

The appointment system covers various services including business registration, elections, notary public applications, and general business filings.

Where can I access the WVSOS appointment system?

You can access the WVSOS appointment system at https://apps.wv.gov/Appt/SOS/

What locations offer in-person appointments for WVSOS services?

In-person appointments are available at the State Capitol Complex in Charleston, WV One Stop Business Center in Charleston, North Central WV Business Hub in Clarksburg, and Eastern Panhandle Business Hub in Martinsburg.