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8x8 Announces Strategic Partnership With Sandler Partners

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8x8, Inc. (NYSE: EGHT) has partnered with Sandler Partners, a top master agent, to expand its reach in unified communications and contact center solutions. This collaboration enables Sandler's 9,000+ technology partners to access 8x8’s Experience Communications as a Service (XCaaS), integrating UCaaS and CCaaS on a secure cloud platform. The partnership responds to rising demand for communication solutions in hybrid work settings, enhancing customer and employee experiences while supporting channel partners in driving new revenue streams.

Positive
  • Strategic partnership with Sandler Partners expands market reach.
  • Access for over 9,000 technology partners enhances sales potential.
  • XCaaS provides integrated solutions, improving user experience.
  • 8x8 Open Channel Program supports channel partners' growth.
Negative
  • None.

8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform provider, today announced a strategic partnership with Sandler Partners, America’s fastest growing master agent and distributor of connectivity and cloud services. The partnership allows Sandler Partners to provide its more than 9,000 technology partners with 8x8 Experience Communications as a Service (XCaaS), a single platform for both employee and customer experience, which includes fully integrated, cloud contact center, voice, team chat, and meetings capabilities.

Established in 2003, Sandler Partners delivers best-in-class cloud, colocation, mobility, continuity and security solutions from 200+ suppliers through a network of expert technology sales partners — agents, value-added resellers (VARs) and managed service providers (MSPs) — to thousands of small, medium and enterprise organizations nationwide. Sandler Partners has added to its technology portfolio the 8x8 integrated Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) product that is built on a resilient, secure and compliant cloud platform, offers the highest levels of reliability, and has the industry’s only financially-backed, platform-wide 99.99% SLA across an integrated cloud CCaaS and UCaaS solution.

Alan Sandler, Managing Partner and Founder of Sandler Partners, said, “The demand for unified communications and contact center solutions has skyrocketed, as many businesses have shifted to hybrid work environments. 8x8 offers a single-vendor UCaaS and CCaaS solution, and we are thrilled to add them to our growing portfolio of top providers. This partnership with 8x8 will allow our partners to help their clients facilitate and enhance a better employee and customer experience.”

8x8’s channel-first strategy, centered around the global 8x8 Open Channel Program, is helping channel partners meet increasing demand for cloud solutions that allow mid-market, enterprise and public sector organizations to optimize employee and customer engagement. The 8x8 Open Channel Program ensures every member of 8x8’s channel community, from Master and Sub Agents to Value Added Resellers (VARs), has the necessary resources to grow their customer base, build new revenue streams and increase profits.

“Our partners, and the strong and trusted long-term relationships they have built with their customers, are driving our channel-first success. Sandler Partners is a strong and welcome addition to the 8x8 Open Channel Program,” said John DeLozier, Senior Vice President & Global Channel Chief at 8x8. “The channel has been essential in guiding organizations along their digital transformation journey as they move off legacy, on-premises communications and customer engagement systems. 8x8 XCaaS delivers a single cloud communications and contact center platform that enables our channel partners to take advantage of this transformational shift and capitalize on a major growth opportunity.”

8x8 Open Channel Program

The 8x8 Open Channel Progra

FAQ

What is the significance of the 8x8 and Sandler Partners partnership?

The partnership allows Sandler Partners to offer 8x8's unified communications and contact center solutions to over 9,000 technology partners, enhancing market penetration.

How does the 8x8 Open Channel Program benefit its partners?

The program provides resources for channel partners to grow their customer base, build new revenue streams, and increase profits.

What products does 8x8 offer through the partnership with Sandler Partners?

8x8 offers its Experience Communications as a Service (XCaaS), which includes integrated UCaaS and CCaaS capabilities.

What impact does the partnership have on employee and customer experience?

The collaboration aims to improve both employee and customer experiences through enhanced communication solutions.

8x8, Inc.

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