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Eventbrite Introduces Instant Payouts and Tap to Pay, a Transformative Duo That Delivers a Win-Win Experience for Event Organizers and Attendees

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Eventbrite introduces Instant Payouts and Tap to Pay features to provide event organizers with enhanced financial flexibility and operational efficiency. The features aim to solve cash flow challenges by allowing organizers to withdraw funds from ticket sales before the event and accept contactless payments directly on their mobile devices. The introduction of these features is expected to streamline event management and enhance upfront cost management for event organizers.
Positive
  • Eventbrite is taking the lead in solving cash flow challenges for event organizers by offering Instant Payouts, allowing them to withdraw funds from ticket sales before the event.
  • The introduction of Tap to Pay feature enables event organizers to accept contactless payments directly on their mobile devices, eliminating the need for dedicated payments hardware.
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Insights

The introduction of Instant Payouts and Tap to Pay by Eventbrite represents a strategic move to enhance the company's value proposition to event organizers. The financial control offered by Instant Payouts could significantly alleviate cash flow challenges faced by organizers, which is a critical pain point in the event industry. By charging a 3% convenience fee for instant access to funds, Eventbrite could see an increase in revenue, although it's crucial to monitor the adoption rate and user feedback to assess the impact on the company's financials.

Furthermore, the Tap to Pay feature aligns with the growing trend of cashless transactions, potentially increasing transaction volume and customer satisfaction. The lack of additional costs for this feature may enhance Eventbrite's competitive edge. However, the financial implications will depend on the extent to which this feature drives additional sales and fosters customer loyalty.

Eventbrite's rollout of these features could be seen as a response to evolving consumer behaviors, with a clear shift towards cashless payments. The Instant Payouts feature may also reflect a broader industry trend of providing financial tools that offer immediacy and flexibility, which could be a deciding factor for event organizers when choosing a platform. It is essential to analyze market trends and consumer adoption rates to predict the long-term success of these features.

The introduction of these features may also pressure competitors to innovate similarly, potentially leading to an industry-wide shift towards more flexible financial solutions. Eventbrite's first-mover advantage in offering Instant Payouts could position it favorably, but monitoring competitor responses will be key to understanding future market dynamics.

From a technological perspective, the integration of Instant Payouts with Stripe and Tap to Pay within the Eventbrite Organizer app demonstrates Eventbrite's commitment to leveraging existing fintech solutions to enhance user experience. The seamless integration of these features suggests a focus on operational efficiency and could set a precedent for other platforms looking to streamline event management and payment processes.

It is important to consider the security implications of these features, as they involve financial transactions. Ensuring robust security measures are in place will be critical to maintaining user trust and preventing potential fraud. The technology stack's scalability and reliability will also be essential factors in the successful deployment and sustained use of these services.

SAN FRANCISCO--(BUSINESS WIRE)-- Today, Eventbrite announced the introduction of two new features, Instant Payouts and Tap to Pay, aimed at providing event organizers with enhanced financial flexibility and operational efficiency. These features are currently rolling out to eligible organizers in the US and are expected to be fully available nationwide in the next few weeks, with global availability slated by the end of the year.

Eventbrite's two new features, Instant Payouts and Tap to Pay, aim to provide event organizers with enhanced financial flexibility and operational efficiency. (Photo credit: Eventbrite)

Eventbrite's two new features, Instant Payouts and Tap to Pay, aim to provide event organizers with enhanced financial flexibility and operational efficiency. (Photo credit: Eventbrite)

"These new tools are a game-changer for event organizers. Beyond simplifying payments, they open up a world of financial flexibility, putting organizers in the driver's seat and streamlining event management. Plus, as digital wallets and credit cards continue to gain popularity, Tap to Pay transforms the event experience, letting attendees breeze through ticket and event purchases with a simple tap on their phone." – Ted Dworkin, Chief Product Officer at Eventbrite.

Instant Payouts: Empowering Organizers with Financial Control

Putting on an event is pricey–from venues to vendors, expenses accumulate well in advance of the event date. A recent Eventbrite survey revealed that 72% of event organizers cover these costs upfront, leading to cash flow challenges.

Eventbrite is taking the lead in solving this crucial issue as one of the first in the industry to offer Instant Payouts. This dashboard feature, seamlessly integrated with Stripe, enables organizers to withdraw funds from ticket sales before the event, with deposits arriving within minutes, for a small fee. Instant Payouts provides organizers with unparalleled control over their finances, empowering them to plan even better events with earlier access to sales proceeds.

Key Benefits for Event Organizers:

  • More Control: Event organizers have more control over their finances with the ability to decide when and how much to withdraw, enhancing upfront cost management.
  • Faster Cash Access: Organizers can cover expenses prior to an event with more ease by no longer having to wait on deposits, with the ability to have their event funds deposited to their bank account in minutes.
  • Ultimate Flexibility: Organizers can select to get instant access to their funds for a simple 3% convenience fee or wait for their scheduled payout dates at no extra cost.

Tap to Pay: A Game-Changer in Contactless Payments

In response to the dynamic shifts in event payments, Eventbrite is launching Tap to Pay, seamlessly integrated with the Eventbrite Organizer app. This innovative feature, included for all users at no cost, allows event organizers to effortlessly accept cashless payments, both at the door and beyond, without any additional costs. Enabling contactless payments directly on their mobile devices not only eliminates the need for dedicated payments hardware, but also opens the door to substantial revenue growth.

Key Advantages for Event Organizers:

  • Cashless Convenience: Tap to Pay caters to the preferences of the majority of consumers for cashless transactions, using cards or mobile wallets.
  • Efficient Setup: By eliminating the need for clunky card readers, on-site payments just got a lot faster and cheaper. Contactless payments can be accepted at the door securely through Tap to Pay, accessible directly on the Eventbrite Organizer app.
  • Integrated Insights: Transaction data seamlessly syncs with the Organizer app, providing a comprehensive view of event sales and attendee interactions.

With the addition of Instant Payouts and Tap to Pay to its toolkit for event organizers, 2024 is shaping up to be all about getting event organizers paid faster and more efficiently. Eventbrite is doubling down on its commitment to providing organizers with essential tools to effectively manage their events and drive exponential growth. These features represent a leap forward, offering tangible benefits from flexible fund withdrawals with Instant Payouts to the cashless convenience and revenue potential of Tap to Pay.

About Eventbrite

Eventbrite is a global events marketplace that serves event creators and event goers in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. With over 280 million tickets distributed for over 5 million total events in 2022, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love. Eventbrite has also earned industry recognition as a top employer with special designations that include a coveted spot on Fast Company’s prestigious The World’s 50 Most Innovative Companies and Fast Company’s Brands That Matter lists, the Great Place to Work® Award in the U.S., and Inc.'s Best-Led Companies honor. Learn more at www.eventbrite.com.

press@eventbrite.com

Source: Eventbrite

FAQ

What are the new features introduced by Eventbrite?

Eventbrite has introduced two new features: Instant Payouts and Tap to Pay.

What is the purpose of Instant Payouts?

Instant Payouts allows event organizers to withdraw funds from ticket sales before the event, solving cash flow challenges.

What is the purpose of Tap to Pay?

Tap to Pay enables event organizers to accept contactless payments directly on their mobile devices, eliminating the need for dedicated payments hardware.

When will the new features be fully available nationwide?

The new features are expected to be fully available nationwide in the next few weeks.

What are the key benefits of Instant Payouts for event organizers?

Instant Payouts provides event organizers with more control over their finances, faster cash access, and ultimate flexibility in managing event funds.

What are the key advantages of Tap to Pay for event organizers?

Tap to Pay offers cashless convenience, efficient setup, and integrated insights into event sales and attendee interactions.

Eventbrite, Inc.

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