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Overview of DXC Technology
DXC Technology is a vendor-independent IT services provider specializing in comprehensive and integrated technology solutions. Leveraging decades of industry experience, the company offers a broad portfolio that includes cloud computing, security solutions, IT outsourcing, and modern workplace services. DXC Technology excels in combining deep technical expertise with strategic consulting to help global enterprises optimize critical IT systems and achieve operational excellence. With an extensive legacy rooted in the merger of prominent industry players, DXC continues to deliver services that support the digital transformation initiatives of diverse organizations.
Business Segments and Service Offerings
DXC Technology operates primarily through its two distinct segments: Global Business Services (GBS) and Global Infrastructure Services (GIS). The GIS segment, which is a significant revenue generator, is designed to deliver end-to-end solutions that encompass cloud integration, security frameworks, and IT outsourcing. Meanwhile, the GBS segment focuses on delivering consulting and managed services to address complex business and technology challenges. Using a holistic approach to client engagement, DXC integrates data management, business intelligence, AI, and IoT to extract actionable insights and drive performance improvements.
Industry Partnerships and Technological Innovation
The company is committed to staying at the forefront of technological innovation and strategic alliances. DXC Technology collaborates with industry giants on initiatives that include next-generation AI platforms, secure digital transformation, and intelligent enterprise solutions. These alliances, with partners in cloud, security, and modern workplace transformation, ensure that DXC consistently delivers tailored and scalable solutions for complex business requirements. By standardizing innovative solutions and placing an emphasis on responsible technology integration, DXC advances operational agility and enhanced service delivery for its clients.
Operational Excellence and Global Reach
With a robust global network, DXC Technology operates in multiple regions worldwide, leveraging its extensive talent pool and a diversified partner ecosystem. Its operations are supported by a strong foundation of technical expertise and operational rigor. The company's extensive geographic footprint enables it to cater to the needs of large enterprises and public sector organizations, ensuring that services are both resilient and adaptive to the evolving market landscape. The strategic distribution of its service centers across global regions further reinforces its capability to manage mission-critical systems and IT operations.
Commitment to Client Success and Industry Expertise
DXC Technology has built a reputation for its balanced approach to innovation and operational stability. By focusing on high-value IT solutions and maintaining independence from technology vendors, the company provides unbiased advice and customized services that facilitate digital transformation. Its focus on secure, efficient, and scalable IT infrastructures reflects a deep understanding of the challenges faced by modern enterprises. DXC's comprehensive methodology encompasses strategic consulting, technical modernization, and a commitment to operational excellence, ensuring its customers receive solutions that are timely, effective, and centrally coordinated.
Key Differentiators
- Vendor Independence: DXC Technology’s unbiased approach to IT service delivery ensures that clients receive solutions tailored to their unique requirements without proprietary constraints.
- Integrated Service Model: With synchronized offerings in both Global Business Services and Global Infrastructure Services, DXC provides a seamless, end-to-end technology experience.
- Global Reach and Expertise: Serving a vast array of clients in diverse geographies, the company combines technical depth with local market insights.
- Strategic Partnerships: Its collaborative initiatives with leading technology firms help in deploying innovative, scalable IT solutions for complex operational challenges.
This comprehensive overview underscores the multifaceted nature of DXC Technology and its enduring role in shaping the digital future of global enterprises. The company continues to refine its service portfolio and operational strategies to ensure that businesses can leverage advanced technologies without disruption, thus maintaining operational integrity and competitive relevance in a dynamic market environment.
DXC Technology (NYSE: DXC) has been named a Leader in Gartner's 2025 Magic Quadrant for Outsourced Digital Workplace Services for the third consecutive year. The company's Modern Workplace Services, which include Modern Device Management, Support Services, Intelligent Collaboration, and Asset Management, are powered by an AI-driven Experience Platform.
The company serves over 700 customers across 68 countries, delivering impressive results including:
- 15+ hours of monthly productivity gains per user
- 50% reduction in mean time to resolve issues
- 50% of device issues solved before employee impact
Chris Drumgoole, President of Global Infrastructure Services at DXC, emphasized their commitment to creating optimal workplace solutions that enhance connectivity, creativity, and achievement while improving operational efficiency and resilience.
DXC Technology (NYSE: DXC) has appointed T.R. Newcomb as Chief Revenue Officer, effective immediately, reporting to CEO Raul Fernandez. Newcomb joins from Riskified, where he served as SVP of Strategy and Corporate Development.
In this newly created role, Newcomb will be responsible for sales effectiveness and oversee DXC's global unified salesforce. His mandate includes deploying specialist resources globally, bringing client insights to offering teams, and accelerating the introduction of new offerings to expand DXC's market footprint.
Newcomb brings over 20 years of experience in technology and financial services, with expertise in new market expansion, business development, product development, and cross-functional collaboration. He holds degrees from Harvard University and The Wharton School.
Vision Bank, a Sharia-compliant digital bank in Saudi Arabia, has successfully launched its pilot phase operations using Finastra Kondor and cloud-based managed services from DXC Technology (NYSE: DXC). The implementation enhances the bank's treasury trading and risk management capabilities.
The solution provides sophisticated functionality for asset and liability management, liquidity management, trading and investment, foreign exchange, capital adequacy, and reserve management. The cloud deployment aligns with Vision Bank's strategy of improving user experiences while meeting new market demands.
The implementation was important in Vision Bank (formerly Saudi Digital Bank) obtaining no objection from the Saudi Central Bank. The project contributes to the Financial Sector Development Program under Saudi Vision 2030, positioning the bank as a pioneer in providing seamless, Sharia-compliant banking solutions.
DXC Technology (NYSE: DXC) has been selected by Parfois Group, a Portuguese fashion brand, to enhance customer experience through data-driven personalization. The partnership involves implementing the Snowflake data platform to analyze customer data using predictive AI models.
Parfois, operating over 1,000 stores across 67 countries with a growing online presence, will leverage DXC's expertise to improve operational efficiency and customer experience. The solution will provide real-time data analysis and management indicators through navigation panels, enabling informed decision-making based on customer behavioral patterns.
This collaboration is part of Parfois' global Data Intelligence strategy, focusing on personalizing shopping experiences through data-driven insights. The implementation encompasses analytics platform deployment, data engineering, AI model development, and business intelligence dashboards.
DXC Technology and ServiceNow have expanded their strategic partnership to launch DXC Assure BPM, an AI-powered insurance solution. The new offering combines DXC's insurance expertise with ServiceNow's AI platform to modernize the insurance industry.
The solution aims to reduce up to 40% of operational costs typically spent on manual processing by integrating AI, data, and workflows across the entire policy lifecycle. According to HFS Research, 45% of insurers are already investing in technology-driven alignment of their operations.
DXC Assure BPM features include purpose-built workflows based on DXC's 40+ years of insurance experience, full integration with DXC Assure Platform, an AI-driven self-service portal for policyholders, and enhanced AI capabilities for automated policy administration.
DXC Technology (NYSE: DXC) has appointed Pat McClanahan as Global Leader of Business and Sales Operations for Consulting & Engineering Services (CES), reporting to CES President Howard Boville. McClanahan, a former Navy Captain with 24 years of service, joins DXC from his recent position as Chief Operating Officer at the Federal Reserve Board of Governors.
In his new role, McClanahan will oversee DXC's global business and sales operations within CES, focusing on transformation initiatives, workforce productivity enhancement, sales optimization, and strategic alignment of AI-powered consulting and engineering services. His extensive leadership experience includes serving as Vice President for People Operations and Strategy at Gannett, managing a workforce of over 15,000 employees.
DXC Technology (NYSE: DXC) has announced the promotion of Jennifer Ragone to Chief People Officer, reporting directly to President and CEO Raul Fernandez. In her new role, Ragone will lead DXC's global people strategy, focusing on driving profitable growth through innovative talent solutions.
Previously serving as Vice President of Business HR at DXC, Ragone has demonstrated expertise in leveraging AI and data analytics for talent development. Her responsibilities will include strengthening the workforce, preparing employees for the future of work, and fostering an inclusive, value-driven culture centered on client centricity, accountability, and performance excellence.
DXC Technology (NYSE: DXC) has signed an agreement with Skanska AB to modernize the construction giant's IT infrastructure across Europe and the United States. The partnership aims to drive greater operational efficiency, with services and employees from Skanska's global IT infrastructure operations transferring to DXC.
As Skanska's trusted IT partner, DXC will manage Azure cloud and on-premises environments, enhance cybersecurity, deliver modern workplace solutions, and ensure connectivity through data center network management. DXC will also lead solution architecture, automation and service optimization.
"By partnering with DXC and outsourcing our IT infrastructure, we will meet new demands for modern and flexible IT infrastructure services," said Anders Candell, SVP IT from Skanska, noting the collaboration will help them focus more on innovative, client-centric solutions.
DXC Technology reported Q3 FY2025 results with total revenue of $3.23 billion, down 5.1% year-over-year. The company achieved an EBIT margin of 4.5% and adjusted EBIT margin of 8.9%. Key financial metrics include diluted EPS of $0.31 (down 61.7% YoY) and non-GAAP diluted EPS of $0.92 (up 7.0% YoY).
The company demonstrated strong bookings performance with a book-to-bill ratio of 1.33x. Global Business Services revenue was $1.67 billion (down 1.8% YoY), while Global Infrastructure Services revenue was $1.56 billion (down 8.5% YoY).
DXC has raised its full-year guidance, including adjusted EBIT margin to ~7.9%, non-GAAP diluted EPS to ~$3.35, and free cash flow to ~$625 million. For Q4 FY2025, the company expects revenue between $3.10-3.13 billion.
DXC has announced an extended partnership with Ferrari to develop next-generation in-vehicle infotainment systems. The collaboration focuses on enhancing the Human Machine Interface (HMI) systems for Ferrari's current and future models.
A significant milestone of this partnership is DXC's development of software for the Ferrari F80, launched in October 2024. The F80's digital cockpit system, powered by DXC's bespoke software, features multiple displays providing real-time performance data including speed, G-force, revs, and tire pressure. The system adapts between road use and track mode, offering an immersive racing experience.
The partnership, which began in 2021 with HMI systems reengineering, aims to ensure Ferrari's infotainment systems deliver superior automotive experiences while maintaining market agility.
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