Piedmont Natural Gas urges customers to prepare for flooding and severe storms
Piedmont Natural Gas, a subsidiary of Duke Energy (NYSE: DUK), is urging customers to prepare for potential flooding and severe weather as Tropical Storm Debby approaches North Carolina. The company emphasizes safety measures for customers whose natural gas equipment or appliances may be damaged or flooded. Key points include:
1. Piedmont crews will inspect meters in flooded areas and remove submerged ones.
2. Customers should not attempt to disconnect or work on gas meters or relight appliances.
3. The company provides a safety webpage at piedmontng.com/severe-weather with comprehensive information.
4. Customers are advised to call Piedmont at 800.752.7504 if they suspect damage or smell gas.
Piedmont Natural Gas serves over 1.2 million customers across North Carolina, South Carolina, and Tennessee, and recently ranked No. 1 in customer satisfaction for residential natural gas service in the South among large utilities.
Piedmont Natural Gas, una filiale di Duke Energy (NYSE: DUK), esorta i clienti a prepararsi per possibili inondazioni e maltempo mentre la tempesta tropicale Debby si avvicina alla Carolina del Nord. L'azienda sottolinea l'importanza delle misure di sicurezza per i clienti i cui apparecchi o impianti a gas naturale potrebbero essere danneggiati o allagati. I punti chiave includono:
1. Le squadre di Piedmont ispezioneranno i contatori nelle aree allagate e rimuoveranno quelli sommersi.
2. I clienti non dovrebbero tentare di disconnettere o lavorare sui contatori del gas o riaccendere gli apparecchi.
3. L'azienda fornisce una pagina web sulla sicurezza su piedmontng.com/severe-weather con informazioni dettagliate.
4. I clienti sono invitati a contattare Piedmont al numero 800.752.7504 se sospettano danni o sentono odore di gas.
Piedmont Natural Gas serve oltre 1,2 milioni di clienti in North Carolina, South Carolina e Tennessee, e recentemente è stata classificata al primo posto nella soddisfazione del cliente per il servizio di gas naturale residenziale nel Sud tra le grandi utility.
Piedmont Natural Gas, una filial de Duke Energy (NYSE: DUK), está instando a los clientes a prepararse para posibles inundaciones y clima severo mientras la tormenta tropical Debby se acerca a Carolina del Norte. La empresa enfatiza las medidas de seguridad para los clientes cuyos equipos o electrodomésticos de gas natural pueden resultar dañados o inundados. Los puntos clave incluyen:
1. Los equipos de Piedmont inspeccionarán los medidores en áreas inundadas y retirarán aquellos sumergidos.
2. Los clientes no deben intentar desconectar o trabajar en los medidores de gas o reencender electrodomésticos.
3. La empresa proporciona una página web de seguridad en piedmontng.com/severe-weather con información completa.
4. Se aconseja a los clientes que llamen a Piedmont al 800.752.7504 si sospechan daños o huelen gas.
Piedmont Natural Gas atiende a más de 1.2 millones de clientes en Carolina del Norte, Carolina del Sur y Tennessee, y recientemente se clasificó como número 1 en satisfacción del cliente por el servicio de gas natural residencial en el Sur entre las grandes empresas de servicios públicos.
Piedmont Natural Gas는 Duke Energy (NYSE: DUK)의 자회사로, 열대성 폭풍 Debby가 노스캐롤라이나에 다가옴에 따라 고객들이 가능한 홍수와 악천후에 대비할 것을 촉구하고 있습니다. 이 회사는 고객의 천연가스 장비나 가전제품이 손상되거나 침수될 경우를 대비한 안전 조치를 강조합니다. 주요 사항은 다음과 같습니다:
1. Piedmont 팀은 침수된 지역의 계량기를 점검하고 잠긴 계량기를 제거합니다.
2. 고객들은 가스 계량기를 분리하거나 조작하려고 하거나 가전제품을 다시 점화하려고 해서는 안 됩니다.
3. 이 회사는 piedmontng.com/severe-weather에서 상세한 정보가 있는 안전 웹페이지를 제공합니다.
4. 고객들은 손상이 의심되거나 가스 냄새가 나는 경우 800.752.7504로 Piedmont에 연락할 것을 권장합니다.
Piedmont Natural Gas는 노스캐롤라이나, 사우스캐롤라이나, 테네시에서 120만 명 이상의 고객에게 서비스를 제공하며, 최근 대형 유틸리티 중 남부 지역의 주거용 천연가스 서비스 만족도 1위로 평가되었습니다.
Piedmont Natural Gas, une filiale de Duke Energy (NYSE: DUK), demande à ses clients de se préparer à d'éventuelles inondations et à des conditions météorologiques sévères alors que la tempête tropicale Debby s'approche de la Caroline du Nord. L'entreprise souligne les mesures de sécurité à prendre pour les clients dont les équipements ou appareils à gaz naturel pourraient être endommagés ou inondés. Les points clés comprennent :
1. Les équipes de Piedmont inspecteront les compteurs dans les zones inondées et retireront ceux qui sont submergés.
2. Les clients ne doivent pas tenter de déconnecter ou de travailler sur les compteurs de gaz ou de rallumer des appareils.
3. L'entreprise propose une page de sécurité sur piedmontng.com/severe-weather avec des informations complètes.
4. Les clients sont invités à appeler Piedmont au 800.752.7504 s'ils soupçonnent des dommages ou s'ils sentent une odeur de gaz.
Piedmont Natural Gas dessert plus de 1,2 million de clients en Caroline du Nord, en Caroline du Sud et au Tennessee, et a récemment été classée numéro 1 en satisfaction client pour le service de gaz naturel résidentiel dans le sud parmi les grandes entreprises de services publics.
Piedmont Natural Gas, eine Tochtergesellschaft von Duke Energy (NYSE: DUK), fordert Kunden auf, sich auf mögliche Überschwemmungen und schweres Wetter vorzubereiten, während der tropische Sturm Debby sich North Carolina nähert. Das Unternehmen betont die Sicherheitsmaßnahmen für Kunden, deren Erdgasgeräte oder -anlagen beschädigt oder überflutet werden könnten. Wichtige Punkte sind:
1. Die Teams von Piedmont werden Zähler in überfluteten Gebieten überprüfen und abgesenkte Zähler entfernen.
2. Kunden sollten es vermeiden, Zähler zu trennen oder daran zu arbeiten oder Geräte wieder anzuzünden.
3. Das Unternehmen bietet eine Sicherheitswebseite unter piedmontng.com/severe-weather mit umfassenden Informationen an.
4. Kunden werden gebeten, Piedmont unter 800.752.7504 zu kontaktieren, wenn sie Schäden vermuten oder Gas riechen.
Piedmont Natural Gas versorgt über 1,2 Millionen Kunden in North Carolina, South Carolina und Tennessee und wurde kürzlich als das beste Unternehmen in der Kundenzufriedenheit für den Wohn-Erdgasdienst im Süden unter großen Versorgungsunternehmen ausgezeichnet.
- Proactive approach to customer safety during severe weather events
- Comprehensive safety information provided on dedicated webpage
- Ranked No. 1 in customer satisfaction for residential natural gas service in the South among large utilities
- Potential service disruptions and equipment damage due to flooding
- Possible increased operational costs for inspections and repairs after the storm
"Keeping our communities safe is at the heart of what we do, and we want to make sure our customers know how to stay safe before, during and after this storm passes," said Adam Long, Piedmont Natural Gas chief operations officer. "Following any severe weather event, Piedmont will support its customers and deliver reliable, safe natural gas service."
In flooded areas, Piedmont crews will respond to affected neighborhoods to inspect natural gas meters for signs of submersion. Any meter believed to have been submerged will be removed and natural gas service will be turned off. Customers will be notified to have their natural gas appliances inspected for safe operation by Piedmont Natural Gas or another licensed contractor before service can be restored.
"Flooding is often the greatest risk to natural gas equipment and appliances after a storm. Knowing the signs to watch for and how to respond can help our customers and communities remain safe," Long said.
Piedmont's safety webpage, available at piedmontng.com/severe-weather, offers comprehensive safety information, including the following tips for residents affected by flooding:
- Do not attempt to disconnect or work on or around your natural gas meter.
- Do not attempt to relight any of your natural gas appliances. Call Piedmont at 800.752.7504 so we can inspect your meter and your natural gas appliances for possible damage.
- Do not attempt to clear flood debris from your natural gas meter or from any other natural gas appliance, including your water heater.
- Never use outdoor equipment indoors for cooking or heating. This includes natural gas grills, generators, etc.
- If you smell the rotten egg odor of natural gas and suspect a leak, leave the premises immediately, and do not use a cellphone or anything electrical that can cause a spark inside your home.
- Once outside and away from the smell of natural gas, use your cellphone or a neighbor's phone to call Piedmont Natural Gas at 800.752.7504 or dial 911.
If you suspect your meter or natural gas appliances have sustained water damage or if you suspect damage to natural gas lines due to uprooted trees and other wind-related damage, please call Piedmont at 800.752.7504.
Piedmont Natural Gas
Piedmont Natural Gas, a subsidiary of Duke Energy (NYSE: DUK), distributes natural gas to more than 1.2 million residential, commercial, industrial and power generation customers in
Contact: Zach Vavricka
24-Hour: 877.348.3612
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SOURCE Piedmont Natural Gas
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