Duke Energy Florida makes substantial progress in Pinellas County's barrier islands; nears complete restoration of Hurricane Helene power outages
Duke Energy Florida is nearing complete restoration of power outages caused by Hurricane Helene in Pinellas County's barrier islands. The company is on track to meet or exceed estimated restoration times, with most areas expected to be restored by 11:59 p.m. on Friday, Oct. 4, and some by 11:59 p.m. on Saturday, Oct. 5. Several communities are already at or near 100% restoration.
Restoration progress varies across different municipalities, with percentages ranging from 79% to 100% complete. Duke Energy has also mobilized customer care units to provide on-site assistance. The company serves 2 million customers across a 13,000-square-mile service area in Florida and is part of Duke Energy, a Fortune 150 company executing an ambitious clean energy transition.
Duke Energy Florida è quasi alla completa ripristino delle interruzioni di corrente causate dall'uragano Helene nelle isole barrierie della contea di Pinellas. L'azienda è sulla buona strada per rispettare o superare i tempi stimati di ripristino, con la maggior parte delle aree che si prevede saranno ripristinate entro le 23:59 di venerdì 4 ottobre e alcune entro le 23:59 di sabato 5 ottobre. Diverse comunità sono già a o vicino al 100% di ripristino.
I progressi nel ripristino variano tra i diversi comuni, con percentuali che vanno dal 79% al 100% completato. Duke Energy ha anche mobilitato unità di assistenza clienti per fornire supporto sul campo. L'azienda serve 2 milioni di clienti in un'area di servizio di 13.000 miglia quadrate in Florida ed è parte di Duke Energy, una società Fortune 150 che sta attuando una transizione ambiziosa verso l'energia pulita.
Duke Energy Florida está cerca de completar la restauración de cortes de energía causados por el huracán Helene en las islas barrera del condado de Pinellas. La empresa está en camino de cumplir o superar los tiempos estimados de restauración, con la mayoría de las áreas que se espera sean restauradas para las 11:59 p.m. del viernes 4 de octubre, y algunas para las 11:59 p.m. del sábado 5 de octubre. Varias comunidades ya están en o cerca del 100% de restauración.
El progreso de la restauración varía entre los diferentes municipios, con porcentajes que oscilan entre el 79% y el 100% completado. Duke Energy también ha movilizado unidades de atención al cliente para proporcionar asistencia en el lugar. La empresa atiende a 2 millones de clientes en un área de servicio de 13,000 millas cuadradas en Florida y es parte de Duke Energy, una empresa Fortune 150 que está llevando a cabo una ambiciosa transición hacia la energía limpia.
듀크 에너지 플로리다는 핀ellas 카운티의 장벽 섬에서 허리케인 헬렌으로 인해 발생한 정전의 완전 복구에 가까워지고 있습니다. 이 회사는 예상 복구 시간을 준수하거나 초과할 것으로 보이며, 대부분의 지역은 10월 4일 금요일 오후 11시 59분까지 복구될 것으로 예상되고 일부 지역은 10월 5일 토요일 오후 11시 59분까지 복구될 것입니다. 여러 커뮤니티는 이미 100% 복구 상태에 있습니다.
복구 진행 상황은 다양한 지방자치단체에 따라 달라지며, 완공 비율은 79%에서 100%에 이릅니다. 듀크 에너지는 현장 지원을 제공하기 위해 고객 지원 부서를 동원했습니다. 이 회사는 플로리다의 13,000 제곱 마일의 서비스 지역에서 200만 고객에게 서비스를 제공하며, 청정 에너지 전환에 대한 야심찬 계획을 실행하고 있는 Fortune 150 기업인 듀크 에너지의 일부입니다.
Duke Energy Florida est proche de la restauration complète des pannes de courant causées par l'ouragan Helene sur les îles barrières du comté de Pinellas. L'entreprise est en bonne voie pour respecter ou dépasser les temps de restauration estimés, la plupart des zones devant être restaurées d'ici 23h59 le vendredi 4 octobre, et certaines d'ici 23h59 le samedi 5 octobre. Plusieurs communautés sont déjà à ou près de 100 % de restauration.
Les progrès de la restauration varient selon les municipalités, avec des pourcentages allant de 79 % à 100 % complets. Duke Energy a également mobilisé des unités de service client pour fournir une assistance sur place. L'entreprise dessert 2 millions de clients dans une zone de service de 13 000 miles carrés en Floride et fait partie de Duke Energy, une entreprise Fortune 150 qui met en œuvre une transition ambitieuse vers l'énergie propre.
Duke Energy Florida steht kurz vor der vollständigen Wiederherstellung der Stromausfälle, die durch Hurrikan Helene auf den Barrierinseln des Pinellas County verursacht wurden. Das Unternehmen ist auf dem besten Weg, die geschätzten Wiederherstellungszeiten einzuhalten oder zu überschreiten, wobei die meisten Gebiete voraussichtlich bis Freitag, den 4. Oktober, um 23:59 Uhr und einige bis Samstag, den 5. Oktober, um 23:59 Uhr wiederhergestellt werden. Mehrere Gemeinden sind bereits bei oder nahe der 100%-Wiederherstellung.
Der Fortschritt der Wiederherstellung variiert in den verschiedenen Gemeinden, mit Prozentsätzen zwischen 79% und 100% abgeschlossen. Duke Energy hat auch Kundendienstteams mobilisiert, um vor Ort Hilfe zu leisten. Das Unternehmen bedient 2 Millionen Kunden in einem Servicebereich von 13.000 Quadratmeilen in Florida und gehört zu Duke Energy, einem Fortune-150-Unternehmen, das eine ehrgeizige Transition zu sauberer Energie umsetzt.
- Nearing 100% power restoration in several barrier island communities
- On track to meet or exceed estimated restoration times
- Mobilized customer care units to provide on-site assistance
- None.
Insights
Duke Energy Florida's rapid response to Hurricane Helene demonstrates strong operational efficiency in disaster recovery. The near-complete restoration of power in most affected areas within days of the hurricane showcases the company's robust infrastructure and emergency preparedness. This quick turnaround minimizes revenue loss from outages and reinforces customer trust.
The detailed breakdown of restoration progress by municipality provides transparency and manages customer expectations effectively. The deployment of customer care units for on-site assistance further enhances the company's reputation for customer service.
From an investor's perspective, this efficient response indicates Duke Energy's ability to mitigate risks associated with natural disasters, which is important for utilities operating in hurricane-prone regions. It suggests lower potential for extended outages and associated costs, positively impacting the company's financial stability and operational resilience.
While the immediate focus is on power restoration, this event underscores the growing importance of grid resilience in the face of increasing extreme weather events. Duke Energy's mention of its "ambitious clean energy transition" and goals for net-zero emissions is particularly relevant in this context.
The company's investment in "major electric grid upgrades and cleaner generation" could potentially reduce vulnerability to future storms and align with regulatory pressures for more sustainable energy infrastructure. This proactive approach to climate change adaptation and mitigation could position Duke Energy favorably in terms of long-term sustainability and regulatory compliance.
For investors, these initiatives signal a forward-thinking strategy that addresses both immediate operational challenges and long-term environmental concerns, potentially enhancing the company's competitive position and value proposition in the evolving energy landscape.
- The company is on track to meet or exceed estimated times of restoration
"Our crews are determined to get the lights back on for our neighbors and friends here in
Restoration status in each of
Municipality | Estimated Time of Restoration | % Complete |
Friday Oct. 4 at 11:59 p.m. | 99 % | |
Bellair Beach | Friday Oct. 4 at 11:59 p.m. | 98 % |
Bellair Shores | Friday Oct. 4 at 11:59 p.m. | 100 % |
Friday Oct. 4 at 11:59 p.m. | 100 % | |
Friday Oct. 4 at 11:59 p.m. | 99 % | |
Friday Oct. 4 at 11:59 p.m. | 89 % | |
Friday Oct. 4 at 11:59 p.m. | 93 % | |
Friday Oct. 4 at 11:59 p.m. | 82 % | |
Saturday Oct. 5 at 11:59 p.m. | 79 % | |
Saturday Oct 5 at 11:59 p.m. | 84 % | |
St Pete Beach | Friday Oct. 4 at 11:59 p.m. | 99 % |
Additionally, Duke Energy Florida has mobilized customer care units, where company representatives will be onsite to answer questions and provide account assistance. They will be available in the following locations today, Friday, Oct. 4 and tomorrow, Saturday, Oct. 5 from 8 a.m. to 5 p.m.:
- Madeira Beach City Hall, 300 Municipal Drive,
Madeira Beach, FL 33708 - Tampa Bay Beaches Chamber, 6990 Gulf Boulevard, St. Pete Beach, FL 33706
- Sheraton Sand Key Resort, 1160 Gulf Boulevard,
Clearwater Beach, FL 33767
Customers who need assistance paying their utility bills can learn more about programs that may be available to help by visiting duke-energy.com/HereToHelp or calling 800.700.8744.
For individual estimated times of restoration, customers can use Duke Energy's Outage Map and/or enroll in Outage Alerts.
Duke Energy Florida
Duke Energy Florida, a subsidiary of Duke Energy, owns 12,300 megawatts of energy capacity, supplying electricity to 2 million residential, commercial and industrial customers across a 13,000-square-mile service area in
Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in
Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear.
More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition.
Contact: Ana Gibbs
24-Hour: 800.559.3853
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SOURCE Duke Energy
FAQ
What is the estimated time of restoration for most areas affected by Hurricane Helene in Pinellas County?
Which barrier island communities have reached 100% power restoration after Hurricane Helene?
Where has Duke Energy Florida (DUK) set up customer care units for assistance after Hurricane Helene?
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