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Duke Energy Florida issues estimated times of restoration for customers impacted by Hurricane Milton

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Duke Energy Florida has issued estimated times of restoration for customers affected by Hurricane Milton. With 16,000 resources working, the company expects to restore power to most customers by the following dates:

- Sunday, Oct. 13 by 11:59 p.m. for Brevard, Citrus, Hernando, Highlands, Lake, Marion, Orange, Osceola, Polk, Seminole, Sumter and Volusia Counties
- Tuesday, Oct. 15 by 11:59 p.m. for Pasco and Pinellas Counties

Customers can report outages via the Duke Energy website, mobile app, text message, or phone. The company emphasizes that power will be restored within days, not weeks. Duke Energy Florida, a subsidiary of Duke Energy (NYSE: DUK), serves 2 million customers across a 13,000-square-mile area in Florida.

Duke Energy Florida ha fornito i tempi stimati di ripristino per i clienti colpiti dall'uragano Milton. Con 16.000 risorse al lavoro, l'azienda prevede di ripristinare l'elettricità alla maggior parte dei clienti entro le seguenti date:

- Domenica 13 ottobre entro le 23:59 per le contee di Brevard, Citrus, Hernando, Highlands, Lake, Marion, Orange, Osceola, Polk, Seminole, Sumter e Volusia
- Martedì 15 ottobre entro le 23:59 per le contee di Pasco e Pinellas

I clienti possono segnalare le interruzioni tramite il sito web di Duke Energy, l'app mobile, messaggi di testo o telefono. L'azienda sottolinea che l'elettricità sarà ripristinata entro giorni, non settimane. Duke Energy Florida, una filiale di Duke Energy (NYSE: DUK), serve 2 milioni di clienti in un'area di 33.000 chilometri quadrati in Florida.

Duke Energy Florida ha emitido tiempos estimados de restauración para los clientes afectados por el huracán Milton. Con 16,000 recursos trabajando, la compañía espera restaurar la energía para la mayoría de los clientes para las siguientes fechas:

- Domingo, 13 de octubre a las 11:59 p.m. para los condados de Brevard, Citrus, Hernando, Highlands, Lake, Marion, Orange, Osceola, Polk, Seminole, Sumter y Volusia
- Martes, 15 de octubre a las 11:59 p.m. para los condados de Pasco y Pinellas

Los clientes pueden reportar cortes a través del sitio web de Duke Energy, la aplicación móvil, mensajes de texto o teléfono. La compañía enfatiza que la energía se restaurará en días, no en semanas. Duke Energy Florida, una subsidiaria de Duke Energy (NYSE: DUK), atiende a 2 millones de clientes en un área de 33,000 millas cuadradas en Florida.

Duke Energy Florida는 허리케인 밀튼으로 영향을 받은 고객을 위한 예상 복구 시간을 발표했습니다. 16,000개의 자원이 작업 중인 이 회사는 대부분의 고객에게 전력을 다음 날짜까지 복구할 것으로 예상하고 있습니다:

- 10월 13일 일요일 오후 11시 59분까지 Brevard, Citrus, Hernando, Highlands, Lake, Marion, Orange, Osceola, Polk, Seminole, Sumter 및 Volusia 카운티를 위해
- 10월 15일 화요일 오후 11시 59분까지 Pasco 및 Pinellas 카운티를 위해

고객들은 Duke Energy 웹사이트, 모바일 앱, 문자 메시지 또는 전화를 통해 정전을 신고할 수 있습니다. 회사는 전력이 며칠 내에 복구될 것이며, 주가 아니라는 점을 강조합니다. Duke Energy Florida는 Duke Energy (NYSE: DUK)의 자회사로, 플로리다의 2백만 고객에게 서비스를 제공하며 33,000 제곱마일의 지역을 커버합니다.

Duke Energy Florida a publié des délais estimés de rétablissement pour les clients affectés par l'ouragan Milton. Avec 16 000 ressources mobilisées, l'entreprise s'attend à rétablir l'électricité pour la plupart des clients d'ici les dates suivantes :

- Dimanche 13 octobre à 23h59 pour les comtés de Brevard, Citrus, Hernando, Highlands, Lake, Marion, Orange, Osceola, Polk, Seminole, Sumter et Volusia
- Mardi 15 octobre à 23h59 pour les comtés de Pasco et Pinellas

Les clients peuvent signaler les coupures via le site web de Duke Energy, l'application mobile, un message texte ou par téléphone. L'entreprise souligne que le rétablissement de l'électricité se fera dans les jours, et non dans les semaines. Duke Energy Florida, une filiale de Duke Energy (NYSE: DUK), sert 2 millions de clients dans une zone de 33 000 miles carrés en Floride.

Duke Energy Florida hat geschätzte Zeiten für die Wiederherstellung für Kunden, die von Hurrikan Milton betroffen sind, bekannt gegeben. Mit 16.000 Ressourcen im Einsatz erwartet das Unternehmen, die Stromversorgung der meisten Kunden bis zu folgenden Terminen wiederherzustellen:

- Sonntag, 13. Oktober bis 23:59 Uhr für die Landkreise Brevard, Citrus, Hernando, Highlands, Lake, Marion, Orange, Osceola, Polk, Seminole, Sumter und Volusia
- Dienstag, 15. Oktober bis 23:59 Uhr für die Landkreise Pasco und Pinellas

Kunden können Ausfälle über die Duke Energy-Website, die mobile App, Textnachrichten oder telefonisch melden. Das Unternehmen betont, dass der Strom in Tagen und nicht in Wochen wiederhergestellt wird. Duke Energy Florida, eine Tochtergesellschaft von Duke Energy (NYSE: DUK), bedient 2 Millionen Kunden in einem Gebiet von 33.000 Quadratmeilen in Florida.

Positive
  • Duke Energy Florida has mobilized 16,000 resources for power restoration
  • Estimated restoration times provided for most affected counties
  • Multiple channels available for customers to report outages
  • Company serves 2 million customers in Florida
Negative
  • Power outages affecting multiple counties due to Hurricane Milton
  • Some areas may not have power restored until October 15

Insights

Duke Energy Florida's response to Hurricane Milton demonstrates a well-organized disaster recovery plan. The company has mobilized 16,000 resources to restore power, showing significant operational capacity. Their commitment to restore power within days, not weeks, is reassuring for customers and investors alike.

The detailed restoration timeline for different counties indicates a strategic approach to resource allocation. This level of transparency is important for maintaining customer trust and managing expectations during crisis situations. The multiple options provided for reporting outages, including digital platforms, showcase the company's investment in customer-centric technologies.

From an investor's perspective, Duke Energy's efficient response to natural disasters is a positive indicator of operational resilience. It suggests the company is well-prepared to handle unexpected challenges, which is important for maintaining long-term stability in the utility sector. However, the costs associated with such large-scale restoration efforts may impact short-term financial performance, something investors should monitor in upcoming earnings reports.

While this news focuses on immediate power restoration, it's important to consider the broader context of Duke Energy's operations. The company's ambitious clean energy transition goals, including net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050, are significant long-term commitments that align with growing environmental concerns and regulatory trends.

These goals reflect a proactive approach to addressing climate change risks, which is increasingly important for utility companies. Investors should consider how these environmental initiatives might impact future capital expenditures and operational costs. While they may require substantial investments in the short term, they could potentially lead to long-term cost savings and improved regulatory standing.

The mention of investments in grid upgrades, energy storage, renewables, natural gas and nuclear indicates a diversified approach to achieving these goals. This strategy could help mitigate risks associated with over-reliance on any single energy source, potentially leading to more stable long-term performance.

Editor's note: Visit the Duke Energy News Center for downloadable B-roll and high-resolution images.

ST. PETERSBURG, Fla., Oct. 11, 2024 /PRNewswire/ -- With 16,000 resources and many crews working throughout the night, Duke Energy Florida is issuing estimated times of restoration for customers impacted by Hurricane Milton. While some customers will have their power restored earlier, the majority who can receive power are expected to be restored by the following days/times:

  • Sunday, Oct. 13 by 11:59 p.m. / Brevard, Citrus, Hernando, Highlands, Lake, Marion, Orange, Osceola, Polk, Seminole, Sumter and Volusia Counties
  • Tuesday, Oct. 15 by 11:59 p.m. / Pasco and Pinellas Counties

"We want to alleviate our customers' concerns and reassure them that they'll have their power back on within days – not weeks," said Todd Fountain, Duke Energy Florida storm director. "We thank our team for their hard work and commitment to meeting these estimated times of restoration, our local officials and first responders for their support and our customers for their continued patience."

Customers can report power outages four different ways:

  • Visit duke-energy.com on a desktop computer or mobile device.
  • Use the Duke Energy mobile app (download from a smartphone via Apple Store or Google Play).
  • Text OUT to 57801 (standard text and data charges may apply).
  • Call the automated outage reporting system at 800.228.8485.

Additionally, customers who cannot receive power as a result of damage to the property's meter base, breaker panel or customer-owned electrical wiring should contact their local municipalities for guidance. Inspections may be required after repairs are complete.   

The most up-to-date information about power outages can be accessed on Duke Energy's Outage Map or by enrolling in Outage Alerts.

Duke Energy Florida
Duke Energy Florida, a subsidiary of Duke Energy, owns 12,300 megawatts of energy capacity, supplying electricity to 2 million residential, commercial and industrial customers across a 13,000-square-mile service area in Florida.  

Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America's largest energy holding companies. The company's electric utilities serve 8.4 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 54,800 megawatts of energy capacity. Its natural gas utilities serve 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. 

Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear.  

More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition. 

Contact: Ana Gibbs
24-Hour: 800.559.3853 

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SOURCE Duke Energy

FAQ

When will Duke Energy Florida (DUK) restore power after Hurricane Milton?

Duke Energy Florida estimates power restoration by Sunday, Oct. 13 at 11:59 p.m. for most affected counties, and by Tuesday, Oct. 15 at 11:59 p.m. for Pasco and Pinellas Counties.

How many resources has Duke Energy Florida (DUK) deployed for Hurricane Milton recovery?

Duke Energy Florida has deployed 16,000 resources to work on power restoration following Hurricane Milton.

How can customers report power outages to Duke Energy Florida (DUK)?

Customers can report outages via Duke Energy's website, mobile app, by texting OUT to 57801, or by calling 800.228.8485.

How many customers does Duke Energy Florida (DUK) serve?

Duke Energy Florida serves 2 million residential, commercial, and industrial customers across a 13,000-square-mile service area in Florida.

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