Duke Energy Florida files for costs associated with emergency activation and response following devastating 2024 hurricane season
Duke Energy Florida has filed a plan with the Florida Public Service Commission to recover $1.1 billion in costs from the 2024 hurricane season response. The company mobilized over 27,000 workers to restore power to approximately 2 million customers affected by hurricanes Debby (Category 1), Helene (Category 4), and Milton (Category 3).
Starting March 2025, residential customers will see an increase of approximately $21 per 1,000 kilowatt-hours on monthly bills, though the actual storm charge is $31, offset by a seasonal $10 decrease. The storm costs will remain on bills through February 2026. The company's self-healing technology helped automatically restore over 379,740 outages and saved 325.5 million minutes of outage time across all three storms.
Duke Energy Florida ha presentato un piano alla Commissione per i Servizi Pubblici della Florida per recuperare 1,1 miliardi di dollari in costi derivanti dalla risposta alla stagione degli uragani del 2024. L'azienda ha mobilitato oltre 27.000 lavoratori per ripristinare l'energia a circa 2 milioni di clienti colpiti dagli uragani Debby (Categoria 1), Helene (Categoria 4) e Milton (Categoria 3).
A partire da marzo 2025, i clienti residenziali vedranno un aumento di circa 21 dollari per 1.000 kilowattora sulle bollette mensili, sebbene l'addebito reale per la tempesta sia di 31 dollari, compensato da una riduzione stagionale di 10 dollari. I costi per le tempeste rimarranno sulle bollette fino a febbraio 2026. La tecnologia di auto-riparazione dell'azienda ha contribuito a ripristinare automaticamente oltre 379.740 interruzioni e ha risparmiato 325,5 milioni di minuti di tempo di interruzione durante tutte e tre le tempeste.
Duke Energy Florida ha presentado un plan a la Comisión de Servicios Públicos de Florida para recuperar 1.1 mil millones de dólares en costos por la respuesta a la temporada de huracanes de 2024. La compañía movilizó a más de 27,000 trabajadores para restaurar el suministro eléctrico a aproximadamente 2 millones de clientes afectados por los huracanes Debby (Categoría 1), Helene (Categoría 4) y Milton (Categoría 3).
A partir de marzo de 2025, los clientes residenciales verán un incremento de aproximadamente 21 dólares por cada 1,000 kilovatios-hora en sus facturas mensuales, aunque el cargo real por tormenta es de 31 dólares, compensado por una disminución estacional de 10 dólares. Los costos de la tormenta se mantendrán en las facturas hasta febrero de 2026. La tecnología de auto-reparación de la compañía ayudó a restaurar automáticamente más de 379,740 cortes de energía y ahorró 325.5 millones de minutos de tiempo de interrupción en todas las tres tormentas.
듀크 에너지 플로리다는 2024년 허리케인 시즌 대응에서 발생한 비용 11억 달러를 회수하기 위해 플로리다 공공 서비스 위원회에 계획을 제출했습니다. 이 회사는 데비 (카테고리 1), 헬렌 (카테고리 4), 밀턴 (카테고리 3) 허리케인에 영향을 받은 약 200만 고객에게 전력을 복구하기 위해 27,000명 이상의 근무자를 동원했습니다.
2025년 3월부터 주거 고객들은 월 청구서에서 1,000킬로와트시당 약 21달러의 인상을 보게 될 것이며, 실제 폭풍 요금은 31달러이지만 계절적 10달러 인하로 상쇄됩니다. 폭풍 비용은 2026년 2월까지 청구서에 남아 있을 것입니다. 회사의 자가 치유 기술은 379,740건 이상의 정전을 자동으로 복구하는 데 도움을 주었고, 세 개의 폭풍우에서 총 3억 2,550만 분의 정전 시간을 절약했습니다.
Duke Energy Florida a déposé un plan auprès de la Commission des services publics de Floride pour récupérer 1,1 milliard de dollars de coûts liés à la réponse à la saison des ouragans 2024. L'entreprise a mobilisé plus de 27 000 travailleurs pour rétablir l'électricité à environ 2 millions de clients touchés par les ouragans Debby (Catégorie 1), Helene (Catégorie 4) et Milton (Catégorie 3).
À partir de mars 2025, les clients résidentiels verront une augmentation d'environ 21 dollars pour 1 000 kilowattheures sur leurs factures mensuelles, bien que le coût réel de la tempête soit de 31 dollars, compensé par une réduction saisonnière de 10 dollars. Les coûts liés aux tempêtes resteront sur les factures jusqu'en février 2026. La technologie d'auto-réparation de la société a aidé à restaurer automatiquement plus de 379 740 pannes et a permis d'économiser 325,5 millions de minutes de temps d'interruption pendant les trois tempêtes.
Duke Energy Florida hat einen Plan bei der Florida Public Service Commission eingereicht, um 1,1 Milliarden Dollar an Kosten aus der Reaktion auf die Hurrikansaison 2024 zurückzuerhalten. Das Unternehmen mobilisierte über 27.000 Arbeiter, um die Stromversorgung für etwa 2 Millionen Kunden wiederherzustellen, die von den Hurrikanen Debby (Kategorie 1), Helene (Kategorie 4) und Milton (Kategorie 3) betroffen waren.
Ab März 2025 werden die Haushaltskunden einen Anstieg von etwa 21 Dollar pro 1.000 Kilowattstunden auf ihren monatlichen Rechnungen sehen, obwohl die tatsächliche Sturmgebühr 31 Dollar beträgt, die durch eine saisonale Senkung von 10 Dollar ausgeglichen wird. Die Sturmkosten bleiben bis Februar 2026 auf den Rechnungen. Die Selbstheilungstechnologie des Unternehmens half, über 379.740 Ausfälle automatisch wiederherzustellen und sparte insgesamt 325,5 Millionen Minuten Ausfallzeit während aller drei Stürme.
- Self-healing technology demonstrated effectiveness by automatically restoring 379,740 outages
- Rapid restoration times achieved: 90% within 24 hours for Debby, 72 hours for Helene, and 95% within four days for Milton
- Successful mobilization of large-scale emergency response (27,000 workers) demonstrating operational capability
- $1.1 billion in storm recovery costs to be passed to customers
- $21 per 1,000 kWh increase in residential customer bills starting March 2025
- Extended payment period through February 2026 affecting customer bills
Insights
The
The scale of the response - mobilizing 27,000 workers across multiple storms - demonstrates effective operational execution but also highlights the growing financial risks utilities face from increasing extreme weather events. The company's self-healing technology proved valuable, automatically restoring 379,740 outages and saving 325.5 million minutes of outage time, which helps mitigate some financial impact through operational efficiency.
For investors, this filing underscores both Duke's robust emergency response capabilities and the regulatory framework that allows cost recovery, supporting the utility's financial stability. However, it also highlights increasing climate-related risks and associated costs that could affect long-term profitability and capital allocation decisions.
The replacement of 2,805 damaged poles and restoration of power to approximately 2 million customers across three major hurricanes demonstrates the significant infrastructure challenges facing utility companies in coastal regions. The sequential impact of three hurricanes - including a Category 4 and Category 3 - within three months is particularly noteworthy for infrastructure resilience planning.
Duke's deployment of self-healing technology proved crucial, automatically restoring power to 379,740 customers and saving over 325.5 million minutes of outage time. This technological investment validates the company's grid modernization strategy and shows concrete returns in extreme weather scenarios. The rapid restoration metrics -
These events will likely accelerate grid hardening initiatives and influence future infrastructure investment decisions, particularly in vulnerable coastal areas. The company's ability to secure mutual assistance from across North America highlights the importance of industry cooperation in major weather events.
- Duke Energy Florida mobilized more than 27,000 workers and additional resources to restore power for approximately 2 million customers impacted by hurricanes Debby, Helene and Milton
Given the severity of these three storms, the filing covers a range of costs, such as deploying hundreds of Duke Energy crews from the entire span of the company's service territories and acquiring significant mutual assistance from across the country and even
"Quickly and safely getting the lights back on for our customers was our highest priority after each of these brutal storms. While today's filing reflects the costs of those efforts, we want to assure our customers that, as part of our overall commitment to affordability, we strived to minimize the impact on their bills as much as possible, and moving forward, we will keep making strategic investments to strengthen the electric grid and help ensure they have the reliable power they need," said Melissa Seixas, Duke Energy Florida state president. "This kind of continuous improvement is a cornerstone of the work we do at Duke Energy Florida, especially considering the increasing risk of more extreme weather in the future."
The 2024 hurricane season resulted in an unprecedented level of activation as Duke Energy Florida responded to three major hurricanes, including a Category 4 and a Category 3, all within three months:
Hurricane Debby (Category 1)
- 350,000 outages reported
- 3,000 workers and additional resources mobilized
- 320 damaged poles replaced
90% of outages restored within 24 hours- 62,000 outages automatically restored by self-healing technology
- 12.5 million minutes of outage time saved by self-healing technology
Hurricane Helene (Category 4)
- 800,000 outages reported
- 8,600 workers and additional resources mobilized
- 925 damaged poles replaced
- Nearly all outages (outside of hardest-hit areas) restored within 72 hours
- 127,000 outages automatically restored by self-healing technology
- 113 million minutes of outage time saved by self-healing technology
Hurricane Milton (Category 3)
- 1 million outages reported
- 16,000 workers and additional resources mobilized
- 1,560 damaged poles replaced
95% of outages (outside of hardest-hit areas) restored within four days- 190,740 outages automatically restored by self-healing technology
- 200 million minutes of outage time saved by self-healing technology
Click here for photos and videos of storm damage and restoration efforts.
As outlined in Duke Energy Florida's filing with the FPSC, the temporary impact to customer bills beginning in March 2025 is associated with the costs of the company's emergency activation and response to hurricanes Debby, Helene and Milton.
Residential customers will see an increase of approximately
Duke Energy Florida offers several financial assistance tools, including flexible billing programs and the Share the Light Fund®, for customers in need. To learn more, customers can call the Customer Care phone number listed on their bills or visit duke-energy.com/HereToHelp.
Duke Energy Florida, a subsidiary of Duke Energy, owns 12,300 megawatts of energy capacity, supplying electricity to 2 million residential, commercial and industrial customers across a 13,000-square-mile service area in Florida.
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in
Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear.
More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition.
Contact: Aly Raschid
24-Hour: 800.559.3853
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SOURCE Duke Energy
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