Duke Energy responds to historic flooding in Ohio and Kentucky this weekend
Duke Energy (DUK) is actively responding to historic flooding and storms in the Greater Cincinnati area, where the Ohio River crested at 60 feet Monday morning. The company has successfully restored power to over 70,000 customers affected since Thursday, with current outages reduced to less than 100.
In response to the flooding, Duke Energy has completed approximately 500 natural gas shutoffs in affected areas of Kentucky and Ohio. Amy Spiller, president of Duke Energy Ohio/Kentucky, emphasized the company's commitment to service restoration while urging customers to remain cautious due to potential flash flooding.
The company has implemented comprehensive safety measures, including power restoration protocols and natural gas service management. Customers affected by flooding must have their electrical systems inspected by licensed electricians before power reconnection, and natural gas appliances require professional inspection before service restoration.
Duke Energy (DUK) sta rispondendo attivamente a inondazioni storiche e tempeste nell'area metropolitana di Cincinnati, dove il fiume Ohio ha raggiunto i 60 piedi lunedì mattina. L'azienda ha ripristinato con successo la corrente a oltre 70.000 clienti colpiti da giovedì, con le attuali interruzioni ridotte a meno di 100.
In risposta alle inondazioni, Duke Energy ha completato circa 500 chiusure di gas naturale nelle aree colpite del Kentucky e dell'Ohio. Amy Spiller, presidente di Duke Energy Ohio/Kentucky, ha sottolineato l'impegno dell'azienda nel ripristino del servizio, esortando i clienti a rimanere cauti a causa del potenziale rischio di inondazioni lampo.
L'azienda ha implementato misure di sicurezza complete, inclusi protocolli di ripristino dell'energia e gestione del servizio di gas naturale. I clienti colpiti dalle inondazioni devono far ispezionare i loro impianti elettrici da elettricisti autorizzati prima della riconnessione della corrente, mentre gli apparecchi a gas naturale richiedono un'ispezione professionale prima del ripristino del servizio.
Duke Energy (DUK) está respondiendo activamente a inundaciones históricas y tormentas en el área metropolitana de Cincinnati, donde el río Ohio alcanzó los 60 pies el lunes por la mañana. La compañía ha restaurado con éxito la energía a más de 70,000 clientes afectados desde el jueves, con las interrupciones actuales reducidas a menos de 100.
En respuesta a las inundaciones, Duke Energy ha completado aproximadamente 500 cortes de gas natural en las áreas afectadas de Kentucky y Ohio. Amy Spiller, presidenta de Duke Energy Ohio/Kentucky, enfatizó el compromiso de la empresa con la restauración del servicio, instando a los clientes a permanecer cautelosos debido al potencial de inundaciones repentinas.
La compañía ha implementado medidas de seguridad integrales, incluidos protocolos de restauración de energía y gestión del servicio de gas natural. Los clientes afectados por las inundaciones deben hacer que sus sistemas eléctricos sean inspeccionados por electricistas con licencia antes de la reconexión de la energía, y los electrodomésticos de gas natural requieren una inspección profesional antes de la restauración del servicio.
Duke Energy (DUK)는 오하이오 강이 월요일 아침에 60피트에 도달한 신시내티 대도시 지역에서 역사적인 홍수와 폭풍에 적극적으로 대응하고 있습니다. 이 회사는 목요일 이후 70,000명 이상의 고객에게 전력을 성공적으로 복구했으며, 현재 정전 건수는 100건 미만으로 줄어들었습니다.
홍수에 대응하여 Duke Energy는 켄터키와 오하이오의 피해 지역에서 약 500건의 천연 가스 차단을 완료했습니다. Amy Spiller, Duke Energy 오하이오/켄터키의 사장은 서비스 복구에 대한 회사의 헌신을 강조하면서 고객들에게 갑작스러운 홍수의 잠재적 위험에 주의할 것을 촉구했습니다.
회사는 전력 복구 프로토콜 및 천연 가스 서비스 관리를 포함한 포괄적인 안전 조치를 시행했습니다. 홍수 피해를 입은 고객은 전력이 재연결되기 전에 면허가 있는 전기기사에게 전기 시스템을 점검받아야 하며, 천연 가스 기기는 서비스 복구 전에 전문적인 점검이 필요합니다.
Duke Energy (DUK) répond activement à des inondations historiques et à des tempêtes dans la région métropolitaine de Cincinnati, où le fleuve Ohio a atteint 60 pieds lundi matin. L'entreprise a réussi à rétablir l'électricité pour plus de 70 000 clients touchés depuis jeudi, avec des coupures actuelles réduites à moins de 100.
En réponse aux inondations, Duke Energy a effectué environ 500 coupures de gaz naturel dans les zones touchées du Kentucky et de l'Ohio. Amy Spiller, présidente de Duke Energy Ohio/Kentucky, a souligné l'engagement de l'entreprise en matière de rétablissement des services tout en exhortant les clients à rester prudents en raison du risque potentiel d'inondations éclair.
L'entreprise a mis en œuvre des mesures de sécurité complètes, y compris des protocoles de rétablissement de l'électricité et de gestion des services de gaz naturel. Les clients touchés par les inondations doivent faire inspecter leurs systèmes électriques par des électriciens agréés avant la reconnexion de l'électricité, et les appareils à gaz naturel nécessitent une inspection professionnelle avant la restauration du service.
Duke Energy (DUK) reagiert aktiv auf historische Überschwemmungen und Stürme im Großraum Cincinnati, wo der Ohio River am Montagmorgen 60 Fuß hoch war. Das Unternehmen hat seit Donnerstag erfolgreich die Stromversorgung für über 70.000 betroffene Kunden wiederhergestellt, wobei die aktuellen Ausfälle auf weniger als 100 reduziert wurden.
Als Reaktion auf die Überschwemmungen hat Duke Energy etwa 500 Abschaltungen von Erdgas in den betroffenen Gebieten von Kentucky und Ohio abgeschlossen. Amy Spiller, Präsidentin von Duke Energy Ohio/Kentucky, betonte das Engagement des Unternehmens für die Wiederherstellung des Service und forderte die Kunden auf, aufgrund möglicher plötzlicher Überschwemmungen vorsichtig zu bleiben.
Das Unternehmen hat umfassende Sicherheitsmaßnahmen implementiert, einschließlich Protokollen zur Wiederherstellung der Stromversorgung und zur Verwaltung des Erdgasdienstes. Kunden, die von Überschwemmungen betroffen sind, müssen ihre elektrischen Systeme von lizenzierten Elektrikern überprüfen lassen, bevor der Strom wiederhergestellt wird, und Erdgasgeräte erfordern eine professionelle Inspektion vor der Wiederherstellung des Dienstes.
- None.
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- Ohio
River expected to crest at 60 feet Monday morning - Crews worked round the clock to restore power to over 70,000 customers since last Thursday
Low-lying areas of both
The Ohio River crested at 60 feet Monday morning. In total, flood and storm-related power outages across the company's service territory have decreased from over 70,000 at one point to less than 100.
"Our crews have answered the call this past week and continue to work hard to restore natural gas and electric services to all of our communities," said Amy Spiller, president of Duke Energy Ohio/
Flooding tips for electric and gas customers
- If rising water threatens your home or business – or if you evacuate due to flooding – turn off your power at the circuit breaker panel or fuse box.
- Electric current passes easily through water, so stay away from downed electrical lines.
- Don't drive over – and don't stand near – downed electrical lines.
- Never replace a fuse or touch a circuit breaker with wet hands, or while standing on a wet or damp surface.
- If your home or business is flooded, Duke Energy cannot reconnect power until the electrical system has been inspected by a licensed electrician. If there is damage, an electrician will need to make necessary repairs and obtain verification from your local building inspection authority before power can be restored.
- Technicians will remove any natural gas meter believed to have been submerged and turn off natural gas service to the home or business. We have notified customers whose natural gas service was turned off.
- Natural gas appliances in a home or business where service has been turned off must be inspected for safe operation by a licensed contractor before service can be restored. Appliances may need to be replaced if an inspection finds they have been damaged by flood waters and cannot operate safely.
- Do not attempt to relight any of your natural gas appliances or to clear flood debris from your natural gas meter or from any other natural gas appliance, including your water heater. Call Duke Energy for an assessment.
Customers experiencing a natural gas outage should call 800.634.4300. If they suspect a natural gas leak or are experiencing a natural gas emergency, they should leave the area immediately and call 911 or Duke Energy from a safe location away from the smell of natural gas.
Additionally, customers are encouraged to download the enhanced American Red Cross Emergency app for weather safety. The latest version of the app, sponsored by the Duke Energy Foundation, is free, available in both English and Spanish and offers a variety of features including emergency checklists, interactive maps of open shelters and the ability to monitor multiple locations for weather alerts.
More tips on what to do before, during and after a storm can be found at duke-energy.com/safety-and-preparedness/storm-safety.
Power restoration process
During power restoration, the company's top priority is to repair large power lines and other infrastructure that will return power to the greatest number of customers as safely, quickly and efficiently as possible. Crews then can work on repairs affecting individual neighborhoods and homes. Click here for information on how Duke Energy restores power.
Outage updates
The most up-to-date information about power outages, including the total number of outages systemwide and estimated times of restoration, can be accessed on Duke Energy's interactive outage map.
Customers can also report and check the status of their power outage in the following ways:
- Text OUT to 57801 (standard text and data charges may apply).
- Use the Duke Energy mobile app. Download the Duke Energy App from a smartphone via Apple Store or Google Play.
- Visit duke-energy.com/outages on a desktop computer or mobile device.
- Call the automated outage-reporting system at 800.POWERON (800.343.3525).
Scam alert
Customers should stay alert and protect their personal information, as scams are more common after storms. Duke Energy will never threaten disconnection, ask for payment over the phone or request a prepaid credit card. For more tips, visit duke-energy.com/scam.
Duke Energy Ohio/
Duke Energy Ohio/
Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in
Duke Energy is executing an ambitious energy transition, keeping customer reliability and value at the forefront as it builds a smarter energy future. The company is investing in major electric grid upgrades and cleaner generation, including natural gas, nuclear, renewables and energy storage.
More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition.
Contacts: John Juech / Matt Martin
24-Hour: 800.559.3853
Twitter: @DukeEnergyOH_KY
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SOURCE Duke Energy
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