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Duke Energy connects Indiana customers to utility assistance resources to help manage energy bills

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Duke Energy is assisting Indiana customers with energy bill management by highlighting available state and federal programs. The Low Income Home Energy Assistance Program (LIHEAP) provides federal aid for households earning below certain income thresholds. Additionally, the 2-1-1 service connects customers to local agencies for various support needs, while the Share the Light Fund offers direct assistance for electric bills. Duke Energy also promotes energy-saving solutions to help customers save costs. The company serves approximately 860,000 customers in Indiana.

Positive
  • Duke Energy provides access to federal and state assistance programs for energy bills.
  • LIHEAP offers financial aid for eligible low-income households.
  • The Share the Light Fund assists income-qualified individuals with their electric bills.
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  • None.

PLAINFIELD, Ind., March 9, 2022 /PRNewswire/ -- Duke Energy is reminding Indiana customers of available state and federal assistance programs to help manage their energy bills. If you or someone you know is having trouble paying their utility expenses, assistance programs are available to help.

Low Income Home Energy Assistance Program (LIHEAP)

LIHEAP is an income-based program that allows those earning below certain thresholds to qualify for federal energy bill assistance. The qualifying income thresholds are based on factors that include household income and the number of people living in a home. To learn how to qualify and apply for LIHEAP funds, visit: Low-Income Home Energy Assistance Program (LIHEAP).

Assistance agency funds

2-1-1 is a free service to help customers find local community agencies that can help meet a wide range of needs, including utility bills, housing, food and other essentials, child and elder care, medical expenses and health counseling. To learn about agencies that serve your area, dial 2-1-1, visit in211.org online or text your ZIP code to 898-211 for information on where to get help.

Share the Light Fund

Duke Energy's Share the Light Fund is an energy assistance program designed to help income-qualified individuals and families pay their monthly electric bills. Duke Energy works in partnership with the Indiana Community Action Association and the Indiana Housing and Community Development Authority's Energy Assistance Program to distribute the company's assistance funds. Due to high demand, customers should first check with their local community action agency to make sure there are still funds available locally. Click here to find a listing of service providers by county. 

Energy-saving solutions

Duke Energy also offers energy efficiency products, services and information to help customers save energy and money. For more information, visit duke-energy.com/Home/Products

Duke Energy Indiana

Duke Energy Indiana, a subsidiary of Duke Energy (NYSE: DUK), provides about 6,300 megawatts of owned electric capacity to approximately 860,000 customers in a 23,000-square-mile service area, making it Indiana's largest electric supplier.

Media contact: McKenzie Barbknecht
800.559.3853

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/duke-energy-connects-indiana-customers-to-utility-assistance-resources-to-help-manage-energy-bills-301499251.html

SOURCE Duke Energy

FAQ

What assistance programs does Duke Energy offer for energy bills in Indiana?

Duke Energy offers several programs including LIHEAP, 2-1-1 services, and the Share the Light Fund to assist Indiana customers with their energy bills.

How can I qualify for LIHEAP assistance in Indiana?

To qualify for LIHEAP assistance, households must meet specific income thresholds based on size and income. More details can be found at the Indiana government website.

Is the Share the Light Fund available to all Duke Energy customers?

The Share the Light Fund is available specifically for income-qualified individuals and families facing challenges with their electric bills.

What is the purpose of the 2-1-1 service provided by Duke Energy?

The 2-1-1 service helps customers find local community agencies that provide support for utility bills, housing, food, and other essential services.

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