Duke Energy completes restoration to all customers in Moore County and surrounding counties

Rhea-AI Summary

Duke Energy has successfully restored power to all customers in Moore County and surrounding areas a day earlier than expected following an attack on two major substations. Initially, approximately 45,000 customers were affected. Crews worked tirelessly, executing extensive repairs and equipment replacements. Additionally, the Duke Energy Foundation has pledged $100,000 to support local recovery efforts. Authorities are offering rewards up to $75,000 for information leading to the arrest of those responsible for the attack. Duke Energy, a prominent energy provider, serves millions across multiple states.

Positive

• Restoration of power completed a day earlier than expected.
• Duke Energy Foundation's $100,000 donation to support local communities.
• Active cooperation with law enforcement in the ongoing investigation into the attacks.

Negative

• Initial outage affected approximately 45,000 customers due to the attack on substations.
• Vandalism to critical infrastructure could pose future operational risks.

• Weekend attack disabled two local substations
• Restoration completed a day earlier than projected

CHARLOTTE, N.C., Dec. 8, 2022 /PRNewswire/ -- Duke Energy has restored power to all customers in Moore County and the surrounding counties affected by an attack on Saturday on two major substations.

Crews worked 24-hour shifts, pursuing multiple repair paths and replacing several large and vital pieces of equipment to restore service. After installation, calibration and synchronization of equipment to the grid, phased customer restoration began, and was completed by end of the day on Wednesday.

"We are pleased to complete this work for the citizens of Moore County and surrounding counties a full day ahead of what we initially estimated," said Jason Hollifield, Duke Energy's general manager, Emergency Preparedness. "The complexity of repairs required was extensive, and we appreciate our customers' patience and understanding during a situation we know has been challenging for them, their families and the community as a whole."

Approximately 45,000 customers were initially affected when two substations in the county were attacked and vandalized on Saturday. The company continues to work with local, state and federal agencies on the investigation.

Community Connection

Duke Energy is committed to powering and supporting its communities during times of crisis. On Tuesday, The Duke Energy Foundation made an initial donation of $100,000 to support the needs of Moore County, including donations to the Red Cross, Sandhills-Moore Coalition for Human Care, Boys and Girls Club of Sandhills-Moore, United Way of Moore County and Northern Moore Family Resource Center.

Working with local law enforcement and other organizations was also critical in the immediate aftermath and response to the attacks. The company is grateful for their continued support.

The state of North Carolina, Moore County and Duke Energy are offering up to $75,000 for information leading to an arrest and conviction in the attacks on the Moore County substations. Each organization is offering rewards of up to $25,000.

About Duke Energy

Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America's largest energy holding companies. Its electric utilities serve 8.2 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 50,000 megawatts of energy capacity. Its natural gas unit serves 1.6 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. The company employs 28,000 people.

Duke Energy is executing an aggressive clean energy transition to achieve its goals of net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company has interim carbon emission targets of at least 50% reduction from electric generation by 2030, 50% for Scope 2 and certain Scope 3 upstream and downstream emissions by 2035, and 80% from electric generation by 2040. In addition, the company is investing in major electric grid enhancements and energy storage, and exploring zero-emission power generation technologies such as hydrogen and advanced nuclear. 

Duke Energy was named to Fortune's 2022 "World's Most Admired Companies" list and Forbes' "World's Best Employers" list. More information is available at duke-energy.com. The Duke Energy News Center contains news releases, fact sheets, photos and videos. Duke Energy's illumination features stories about people, innovations, community topics and environmental issues. Follow Duke Energy on Twitter, LinkedIn, Instagram and Facebook.

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SOURCE Duke Energy

FAQ

What happened in Moore County involving Duke Energy?

Duke Energy's substations in Moore County were attacked, resulting in significant power outages for approximately 45,000 customers.

When did Duke Energy restore power in Moore County?

Power restoration was completed a day earlier than projected, by the end of the day on Wednesday following the attack on Saturday.

What financial support is Duke Energy providing to Moore County?

The Duke Energy Foundation has donated $100,000 to support local recovery efforts after the attack.

Is there a reward for information about the Moore County substations attack?

Yes, there is a reward of up to $75,000 offered by state and local authorities for information leading to an arrest and conviction.

What is Duke Energy's stock symbol?

Duke Energy's stock symbol is DUK.