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Dayforce Announces Dayforce AI Agents

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Dayforce (NYSE: DAY; TSX: DAY) has announced Dayforce AI Agents, a new AI innovation designed to enhance workplace efficiency and productivity. The system will help automate daily tasks across HR, Pay, Time, Talent, and Analytics through a conversational AI interface within Dayforce Co-Pilot.

The AI Agents will assist with various functions including shift swapping, creating learning courses, and handling HR cases. The technology leverages natural language processing to understand employee intent and initiate appropriate actions.

The solution aims to simplify complex workflows, drive workforce productivity, and orchestrate intelligent agent flows while maintaining human oversight. The service will be available to select Dayforce customers in 2025.

Dayforce (NYSE: DAY; TSX: DAY) ha annunciato Dayforce AI Agents, una nuova innovazione nell'IA progettata per migliorare l'efficienza e la produttività sul posto di lavoro. Il sistema aiuterà ad automatizzare le attività quotidiane nell'area HR, retribuzioni, gestione del tempo, talento e analisi tramite un'interfaccia di IA conversazionale all'interno di Dayforce Co-Pilot.

Gli agenti AI assisteranno in varie funzioni, tra cui il cambio di turni, la creazione di corsi di formazione e la gestione dei casi HR. La tecnologia sfrutta l'elaborazione del linguaggio naturale per comprendere l'intento dei dipendenti e avviare azioni appropriate.

La soluzione mira a semplificare flussi di lavoro complessi, migliorare la produttività della forza lavoro e orchestrare flussi di agenti intelligenti mantenendo la supervisione umana. Il servizio sarà disponibile per alcuni clienti di Dayforce nel 2025.

Dayforce (NYSE: DAY; TSX: DAY) ha anunciado Dayforce AI Agents, una nueva innovación de IA diseñada para mejorar la eficiencia y productividad en el lugar de trabajo. El sistema ayudará a automatizar tareas diarias en Recursos Humanos, Nómina, Tiempo, Talento y Análisis a través de una interfaz de IA conversacional dentro de Dayforce Co-Pilot.

Los agentes de IA ayudarán con diversas funciones, incluyendo el intercambio de turnos, la creación de cursos de aprendizaje y la gestión de casos de RRHH. La tecnología hace uso del procesamiento de lenguaje natural para entender la intención de los empleados e iniciar las acciones adecuadas.

La solución busca simplificar flujos de trabajo complejos, impulsar la productividad de la fuerza laboral y orquestar flujos de agentes inteligentes, manteniendo la supervisión humana. El servicio estará disponible para algunos clientes de Dayforce en 2025.

Dayforce (NYSE: DAY; TSX: DAY)는 Dayforce AI Agents를 발표했습니다. 이는 직장 내 효율성과 생산성을 향상시키기 위해 설계된 새로운 AI 혁신입니다. 이 시스템은 Dayforce Co-Pilot 내의 대화형 AI 인터페이스를 통해 HR, 급여, 시간 관리, 인재 및 분석 분야의 일상적인 작업을 자동화하는 데 도움을 줄 것입니다.

AI 에이전트는 교대 근무 교체, 학습 과정 생성 및 HR 사례 처리와 같은 다양한 기능을 지원합니다. 이 기술은 자연어 처리를 활용하여 직원의 의도를 이해하고 적절한 조치를 시작합니다.

이 솔루션은 복잡한 워크플로우를 단순화하고 노동력 생산성을 높이며 지능형 에이전트 흐름을 조정하는 동시에 인간의 감독을 유지하는 것을 목표로 합니다. 이 서비스는 2025년에 일부 Dayforce 고객에게 제공될 예정입니다.

Dayforce (NYSE: DAY; TSX: DAY) a annoncé Dayforce AI Agents, une nouvelle innovation en matière d'IA conçue pour améliorer l'efficacité et la productivité sur le lieu de travail. Le système aidera à automatiser les tâches quotidiennes dans les domaines des RH, de la paie, du temps, des talents et de l'analyse grâce à une interface d'IA conversationnelle intégrée à Dayforce Co-Pilot.

Les agents IA vont assister diverses fonctions, y compris l'échange de quarts, la création de cours pédagogiques et la gestion des cas RH. La technologie s'appuie sur le traitement du langage naturel pour comprendre l'intention des employés et initier les actions appropriées.

La solution vise à simplifier les flux de travail complexes, à accroître la productivité des effectifs et à orchestrer des flux d'agents intelligents tout en maintenant une supervision humaine. Le service sera disponible pour certains clients de Dayforce en 2025.

Dayforce (NYSE: DAY; TSX: DAY) hat die Dayforce AI Agents angekündigt, eine neue KI-Innovation, die darauf abzielt, die Effizienz und Produktivität am Arbeitsplatz zu steigern. Das System wird helfen, tägliche Aufgaben in den Bereichen HR, Lohnabrechnung, Zeitmanagement, Talent und Analytik durch ein conversational AI-Interface innerhalb von Dayforce Co-Pilot zu automatisieren.

Die KI-Agenten werden bei verschiedenen Funktionen unterstützen, darunter Schichtwechsel, Erstellung von Lernkursen und Bearbeitung von HR-Fällen. Die Technologie nutzt die Verarbeitung natürlicher Sprache, um die Absichten der Mitarbeiter zu verstehen und geeignete Maßnahmen einzuleiten.

Die Lösung zielt darauf ab, komplexe Arbeitsabläufe zu vereinfachen, die Produktivität der Belegschaft zu steigern und intelligente Agentenflüsse zu orchestrieren, während gleichzeitig menschliche Aufsicht gewährleistet bleibt. Der Dienst wird 2025 für ausgewählte Dayforce-Kunden verfügbar sein.

Positive
  • Introduction of new AI technology to automate and streamline business processes
  • Expansion of product offering with AI-powered solutions
  • Development of technology to reduce manual workload and increase operational efficiency
Negative
  • Product won't be available until 2025, indicating delayed revenue impact
  • initial rollout to select customers only

Insights

The introduction of Dayforce AI Agents represents a significant advancement in enterprise HCM software, targeting key operational inefficiencies in HR processes. The technology leverages natural language processing and workflow automation to handle routine tasks like shift swaps, PTO requests and job description creation - areas that traditionally consume substantial HR resources.

While the market is saturated with AI solutions, Dayforce's implementation stands out due to its integration with their existing HCM platform and single source of truth for employee data. This unified approach could provide a competitive advantage over standalone AI solutions. However, the 2025 availability timeline suggests this is more of a strategic positioning announcement rather than an immediate revenue driver.

The impact on Dayforce's market position should be positive, as it addresses growing demand for AI-enabled HR automation while maintaining human oversight in critical decisions. The focus on compliance and ethical AI principles is particularly relevant given increasing regulatory scrutiny of AI implementations in workplace settings.

New AI innovation to help Dayforce customers simplify and accelerate business processes across the full Dayforce suite

MINNEAPOLIS and TORONTO, Nov. 13, 2024 (GLOBE NEWSWIRE) -- Dayforce, Inc. (NYSE: DAY; TSX: DAY), a global human capital management (HCM) leader that makes work life better, today announced Dayforce® AI Agents, the next evolution of AI innovation designed to unlock creativity, productivity, and efficiency for employees by helping automate tedious and time-consuming day-to-day tasks. With a single source of trustworthy people data at its core, Dayforce AI Agents are built to fuel job satisfaction and performance, while accelerating workflows across the employee lifecycle.

The announcement was made at the company’s flagship customer conference, Dayforce Discover, being held in Las Vegas and livestreamed online. Thousands of attendees are discovering how to unlock their people potential, operate with confidence, and realize value through the all-in-one Dayforce platform. Anchored in the company’s brand promise, Makes Work Life Better, the conference ignites the power of the Dayforce community to discover what’s possible.  

Increasingly, organizations are seeking ways to do more with less by focusing on strategic work and reducing the volume of manual tasks. While the introduction of AI to business processes has alleviated some of this busy work, many organizations have not yet harnessed the true value of AI.

By removing points of friction in the user experience and supporting human judgment, Dayforce AI Agents are designed to address these pain points head-on by simplifying workforce complexity and enhancing workforce productivity. Leveraging a conversational AI interface within Dayforce Co-Pilot, Dayforce AI Agents simplify various workflows across the Dayforce application suite of HR, Pay, Time, Talent, and Analytics to drive improved efficiency for employees.

“From swapping shifts to creating new learning and development courses, Dayforce AI Agents will provide hyper-personalized and intuitive work experiences that will drive quantifiable value for employees and HR managers alike,” said Joe Korngiebel, Chief Strategy, Product, and Technology Officer, Dayforce, Inc. “With our deep expertise in compliance and commitment to ethical AI principles, Dayforce is paving the way for intelligent systems that not only help streamline operations and drive efficiency, but also make work life better for people.”

In addition, Dayforce AI Agents will help transform organizational operations by:

  • Driving workforce productivity: Dayforce AI Agents proactively anticipate scenarios such as a paid time off request, HR case creation, or other common business processes. By understanding employee intent through natural language processing, they can initiate actions to achieve desired outcomes swiftly and efficiently.

  • Simplifying complex tasks: Dayforce AI Agents effectively handle time-consuming, multi-step tasks like writing job descriptions or swapping shifts, allowing teams to focus on strategic initiatives that drive growth.

  • Orchestrating intelligent agent flows: The Dayforce platform smoothly coordinates multiple Dayforce AI Agents, helping to address customers’ unique needs and conduct tasks with precision – all while keeping people in the decision-making loop.

Dayforce AI Agents will be available to select Dayforce customers in 2025.

Additional Information

About Dayforce
Dayforce makes work life better. Everything we do as a global leader in HCM technology is focused on improving work for thousands of customers and millions of employees around the world. Our single, global people platform for HR, Pay, Time, Talent, and Analytics equips Dayforce customers to unlock their full workforce potential and operate with confidence. To learn how Dayforce helps create quantifiable value for organizations of all sizes and industries, visit dayforce.com.  

Forward-Looking Statements
This press release contains forward-looking statements that involve a number of risks and uncertainties. Statements that are not historical facts, including statements regarding the availability of Dayforce AI Agents, and our expectations, hopes, intentions, or strategies regarding the future or functionalities of Dayforce AI Agents are forward-looking statements. Forward-looking statements are based on management's beliefs, as well as assumptions made by, and information currently available to, management. Because such statements are based on expectations as to the future and are not statements of fact, actual results may differ materially from those projected. These forward-looking statements are not guarantees of future performance and speak only as of the date hereof, and, except as required by law, we undertake no obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise.

This press release should be read in conjunction with the risks detailed in the “Cautionary Note Regarding Forward-Looking Statements”, “Forward-Looking Statements”, “Risk Factors”, and other sections of Dayforce’s Quarterly Reports on Form 10-Q, Annual Reports on Form 10-K and other reports we file with the Securities and Exchange Commission. Copies of reports filed with the Securities and Exchange Commission are posted on our website and are available from us without charge.

Media Contact
Hyeri Kim
347-572-9564
Hyeri.Kim@Dayforce.com


FAQ

When will Dayforce AI Agents be available to customers?

Dayforce AI Agents will be available to select Dayforce customers in 2025.

What functions will Dayforce AI Agents (DAY) perform?

Dayforce AI Agents will handle tasks such as shift swapping, creating learning courses, processing paid time off requests, HR case creation, and other business processes across HR, Pay, Time, Talent, and Analytics functions.

How does Dayforce AI Agents technology work?

The technology uses natural language processing through a conversational AI interface within Dayforce Co-Pilot to understand employee intent and automate various workflows while maintaining human oversight in decision-making.

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