Citizens Community Bancorp, Inc. Earns $3.6 Million, or $0.32 Per Share in 4Q20; Record 2020 Annual Earnings Increase 34% from Prior Year Annual Earnings; Asset Quality Continues to Improve; 2021 Annual Cash Dividend Increases to $0.23 Per Share

Rhea-AI Summary

Citizens Community Bancorp reported Q4 2020 earnings of $3.6 million ($0.32 per diluted share), up from $3.5 million ($0.31 per diluted share) in Q3 2020 and $3.2 million ($0.28 per diluted share) in Q4 2019. Annual earnings reached $12.7 million ($1.14 per diluted share), compared to $9.5 million ($0.85 per diluted share) in 2019. Key highlights include a 13% increase in tangible book value per share to $11.18, a decrease in nonperforming assets by 23%, and a dividend increase of 10% to $0.23 per share. The provision for loan losses rose to $2.5 million due to organic loan growth and economic uncertainties.

Positive

• Q4 net interest income increased to $13.4 million, up from $11.9 million in Q3 2020.
• Annual earnings reached a record $12.7 million, a significant increase of 33.7% year-over-year.
• Tangible book value per share rose by 13% to $11.18, reinforcing asset quality.
• Dividend increased by 10% to $0.23 per share to be paid on February 25, 2021.

Negative

• Provision for loan losses increased to $2.5 million, indicating potential risks from COVID-19 impacts.
• Non-interest income decreased to $4.8 million from $5.1 million in Q3 2020.

EAU CLAIRE, Wis., Jan. 28, 2021 (GLOBE NEWSWIRE) -- Citizens Community Bancorp, Inc. (the “Company”) (Nasdaq: CZWI), the parent company of Citizens Community Federal N.A. (the “Bank” or “CCFBank”), today reported earnings of $3.6 million, or $0.32 per diluted share for the quarter ended December 31, 2020, compared to $3.5 million, or $0.31 per diluted share for the quarter ended September 30, 2020 and $3.2 million, or $0.28 per diluted share for the quarter ended December 31, 2019. Net income as adjusted (non-GAAP)¹ of $3.7 million, or $0.33 per diluted share was reported for the quarter ended December 31, 2020, compared to $3.3 million, or $0.30 per diluted share for the quarter ended September 30, 2020. For the fiscal year ended December 31, 2020, the Company earned a record $12.7 million, or $1.14 per diluted share compared to earnings of $9.5 million, or $0.85 per diluted share for the fiscal year ended December 31, 2019.

The Company’s fourth quarter operating results reflected: (1) increased net interest income largely due to increased accretion related to both reductions of purchased credit impaired loans and the Small Business Administration’s Paycheck Protection Program (SBA PPP) debt forgiveness; (2) higher loan loss provisions, primarily due to the impact of loan growth and economic uncertainty; (3) a continued robust refinancing market which led to an all-time high on gains on sale of mortgage loans; and (4) a modest increase in non-interest expenses due to branch closure costs and modestly higher impairment of mortgage servicing right assets, offset by lower compensation and a seasonal reduction in advertising.

Book value per share was $14.52 at December 31, 2020 compared to $14.10 at September 30, 2020 and $13.36 at December 31, 2019. Tangible book value per share (non-GAAP)⁵ was $11.18 at December 31, 2020 compared to $10.75 at September 30, 2020 and $9.89 at December 31, 2019. Book value per share increased $1.16 in fiscal 2020, a 9% increase from December 31, 2019. Tangible book value per share increased $1.29 in fiscal 2020, a 13.0% increase from December 31, 2019. In addition to building tangible book value per share 13.0% over the past year, the Company paid an annual dividend of $0.21 per share in fiscal 2020. On January 28, 2021, the Board of Directors approved a 10% increase in the annual cash dividend to $0.23 per share. The dividend will be payable on February 25, 2021 to the shareholders of record on February 11, 2021.

Stephen Bianchi, Chairman, President and Chief Executive Officer, in expressing his appreciation of the Citizens team, said, “I am very proud of the focus and commitment by our colleagues to clients, to each other and to the communities we serve. Their dedication in the face of adversity helped the Bank deliver strong returns to stakeholders and positions us well for the future.”

“The continued execution of our strategic priorities resulted in the following highlights; (1) a 13% increase in tangible book value, or $1.29 per share, to $11.18; (2) continued asset quality improvement in the quarter with a $3.4 million, or 23%, decrease in nonperforming assets and a decrease for the year of $10.1 million, or 47%; (3) Criticized assets declined 39% from March 31, 2020 levels; (4) originated loans, net of SBA PPP loans, grew by $59 million or 8% on a linked quarter basis; and (5) efforts to build more efficient workflows using technology and lower staffing levels through attrition and three branch closures were partially reflected in the fourth quarter as non-interest expense declined. The full cost savings will be more fully reflected in the first quarter of 2021,” continued Stephen Bianchi.

“Fourth quarter commercial activity accelerated across our markets where unemployment through November was below 5% in all markets and under 4% in select markets. As expected, COVID-19 deferrals remain concentrated in the hospitality segment where occupancy rates generally have been tracking with, or slightly better than, national averages depending on the property. We have been working with our clients as the pandemic persists by requiring additional support from the borrower in exchange for further deferral periods and expect the second PPP draws will be beneficial to this segment,” continued Bianchi.

December 31, 2020 Highlights: (as of or for the 3-month period ended December 31, 2020 and year ended December 31, 2020, compared to September 30, 2020 and December 31, 2019.)

• Stockholders’ equity as a percent of total assets increased to 9.74% from 9.70% during the quarter ended December 31, 2020. Tangible common equity as a percent of tangible assets (non-GAAP)⁵, increased to 7.67% from 7.57% during the quarter ended December 31, 2020.
  
  
• Return on average assets increased to 0.80% from 0.68% during the year ended December 31, 2020. Return on average equity increased to 8.29% from 6.59% during the year ended December 31, 2020. Return on average tangible common equity⁵ (non-GAAP) increased to 11.04% from 8.98% during the year ended December 31, 2020.
  
  
• The Bank recorded provision for loan losses of $2.5 million for the quarter ended December 31, 2020, compared to $1.5 million for the quarter ended September 30, 2020. The increase was largely due to organic loan growth along with qualitative factor increases related to the potential adverse economic impact of COVID-19. The COVID-19 pandemic continued to result in reduced operating capacity and uncertainty regarding potential future revenue and cash flows for certain businesses, including bank borrowers. Economic conditions in our markets continued to improve during the last quarter of 2020. This has supported improving trends for businesses most impacted by the pandemic, but further improvements in their prospects will be dependent on the timing and efficacy of vaccinations, and related impact on consumer behavior and business activities.
  
  
• As of December 31, 2020, the Bank’s COVID-19 related modifications under Section 4013 of the CARES Act, totaled $61 million, or 5% of gross loans versus $126.7 million, or 10% of gross loans at September 30, 2020. At December 31, 2020, hotel industry sector loans represent $51.6 million of the approved deferrals. The Bank has approximately $2.4 million of total payment deferrals expiring in the first quarter of 2021.
  
  
• The sum of special mention and substandard loans decreased $5.5 million to $35.2 million at December 31, 2020 from $40.7 million at September 30, 2020, a decrease of 13%.
  
  
• The allowance for loan losses on originated loans, excluding PPP loans, increased to 1.77% at December 31, 2020 from 1.65% at September 30, 2020. Since PPP loans are guaranteed by the SBA, they are excluded from this reserve calculation. Additionally, loans resulting from Bank acquisitions were effectively marked to market value at the time of their acquisition and were also excluded from this reserve calculation. The allowance for loan losses of $17.0 million, is allocated $14.8 million to the originated loan portfolio and $2.2 million to the acquired loan portfolio.
  
  
• During the fourth quarter, the Bank closed three branch operations located at Minnesota Lake, Minnesota, Eau Claire, Wisconsin, and Eleva, Wisconsin. These branch operations were consolidated into nearby branch locations. These closures resulted in pretax net branch closure costs of $165 thousand as presented in the “Reconciliation of GAAP Net Income and Net Income as Adjusted (non-GAAP)” table.
  
  
• Nonperforming assets continued to decline during the quarter ended December 31, 2020 to $11.5 million from $14.9 million one quarter earlier.
  
  
• On November 30, 2020, the Board of Directors approved a stock repurchase program. Under this program the Company may repurchase up to 557,728 shares of its common stock, or approximately 5% of the current outstanding shares. Through December 31, 2020, the Company has repurchased approximately 98,000 shares under this new stock repurchase program.
  

Balance Sheet and Asset Quality

Total assets increased $26.5 million during the quarter to $1.65 billion at December 31, 2020, compared to $1.62 billion at September 30, 2020. This increase was approximately the same as the increase in deposits of $24.5 million.

Securities available for sale decreased $6.7 million during the quarter ended December 31, 2020 to $144.2 million from $150.9 million at September 30, 2020. Meanwhile, the Bank’s securities held to maturity increased $26.0 million in the quarter. With strong deposit levels and SBA PPP loan debt forgiveness expected to increase in 2021, the Bank purchased $29 million of agency mortgage-backed certificates during the fourth quarter, in the held to maturity category.

Loans receivable increased by $7.4 million to $1.24 billion at December 31, 2020. The originated loan portfolio before SBA PPP loans increased $59 million in the quarter. Approximately $5.5 million of the loan growth was represented by draws on lines of credit taken on December 31, 2020 with the proceeds deposited into the customer’s money market accounts at the Bank, and repaid on January 4, 2021. SBA’s PPP loans decreased $15 million in the quarter due to debt forgiveness. Acquired loans decreased by $38 million. The acquired loan portfolio asset quality improved with a reduction of $4 million in substandard loans, which included the prepayment of $3 million of nonaccrual loans and the payoff of hotel loans on deferral of $8 million.

The allowance for loan losses increased to $17.0 million at December 31, 2020 representing 1.38% of loans receivable at December 31, 2020, compared to $14.8 million at September 30, 2020 representing 1.21% of loans receivable at September 30, 2020. Excluding the PPP loans, which are guaranteed by the SBA, the allowance for loan losses was 1.53% at December 31, 2020 compared to 1.35% at September 30, 2020. Approximately 23% of the loan portfolio at December 31, 2020 consists of loans purchased through whole bank acquisitions resulting in these loans being recorded at fair market value at acquisition. The allowance for loan losses as a percent of originated loans excluding PPP loans was 1.77% at December 31, 2020 compared to 1.65% at September 30, 2020. For the quarter ended December 31, 2020, the Bank had net charge-offs of $293,000.

Allowance for Loan Losses Percentages
(in thousands, except ratios)
		December 31, 2020				September 30, 2020				June 30, 2020				December 31, 2019
Originated loans, net of deferred fees and costs		$	835,769			$	777,340			$	789,075			$	762,127
SBA PPP loans, net of deferred fees		120,711				135,177				132,800				—
Acquired loans, net of unamortized discount		281,101				317,622				359,300				415,253
Loans, end of period		$	1,237,581			$	1,230,139			$	1,281,175			$	1,177,380
SBA PPP loans, net of deferred fees		(120,711		)		(135,177		)		(132,800		)		—
Loans, net of SBA PPP loans and deferred fees		$	1,116,870			$	1,094,962			$	1,148,375			$	1,177,380
Allowance for loan losses allocated to originated loans		$	14,819			$	12,809			$	12,109			$	9,551
Allowance for loan losses allocated to other loans		2,224				2,027				1,264				769
Allowance for loan losses		$	17,043			$	14,836			$	13,373			$	10,320
Non-accretable difference on purchased credit impaired loans		$	1,087			$	1,661			$	3,355			$	6,290
ALL as a percentage of loans, end of period		1.38		%		1.21		%		1.04		%		0.88		%
ALL as a percentage of loans, net of SBA PPP loans and deferred fees		1.53		%		1.35		%		1.16		%		0.88		%
ALL allocated to originated loans as a percentage of originated loans, net of deferred fees and costs		1.77		%		1.65		%		1.53		%		1.25		%

Nonperforming assets decreased 22.7% to $11.5 million or 0.70% of total assets at December 31, 2020 compared to $14.9 million or 0.92% of total assets at September 30, 2020. Included in nonperforming assets at December 31, 2020 are $7.4 million of nonperforming assets acquired during recent whole-bank acquisitions. Originated nonperforming assets were only $4.2 million, or 0.25% of total assets for the most recent quarter. Over the past year, nonperforming assets declined 47% from $21.6 million at December 31, 2019 to $11.5 million at December 31, 2020.

Substandard and special mention loans declined $5.5 million, or 13%, during the quarter ended December 31, 2020. The table below shows the decreases in substandard loans by quarter during 2020. Over the past year, total criticized loans decreased 30.6% from $50.7 million at December 31, 2019 to $35.2 million at December 31, 2020.

		(in thousands)
		December 31, 2020				September 30, 2020				June 30, 2020				March 31, 2020				December 31, 2019
Special mention loan balances		$	6,672			$	7,777			$	19,958			$	19,387			$	10,856
Substandard loan balances		28,541				32,922				35,911				38,393				39,892
Criticized loans, end of period		$	35,213			$	40,699			$	55,869			$	57,780			$	50,748

Deposits increased $24.5 million to $1.295 billion at December 31, 2020 compared to $1.271 billion at September 30, 2020. The increase was in non-maturity deposits which more than offset the modest decrease of $10 million in certificates of deposit. Deposit growth of $5.5 million represents line of credit draw proceeds deposited into customers’ money market accounts, which were subsequently withdrawn to repay the line of credits on January 4, 2021. The decrease in certificates of deposit was due to the Company choosing not to match higher rate local retail certificate competition.

Review of Operations

Net interest income was $13.4 million for the fourth quarter of 2020 compared to $11.9 million for the third quarter of
2020, and $11.8 million for the quarter ended December 31, 2019. The net interest margin increased to 3.51% for the fourth quarter of 2020 compared to 3.11% for the third quarter of 2020 and 3.41% for the fourth quarter ended December 31, 2019.

Net interest income and net interest margin with and without loan purchase accounting: (in thousands, except yields and rates)
		Three months ended
		December 31, 2020							September 30, 2020							June 30, 2020							March 31, 2020								December 31, 2019
		Net Interest Income				Net Interest Margin			Net Interest Income				Net Interest Margin			Net Interest Income				Net Interest Margin			Net Interest Income					Net Interest Margin			Net Interest Income				Net Interest Margin
With loan purchase accretion		$	13,372			3.51	%		$	11,909			3.11	%		$	12,303			3.34	%		$	12,671				3.64	%		$	11,775			3.41	%
Less non-accretable difference realized as interest from payoff of purchased credit impaired loans		(324		)		(0.08	)%		(130		)		(0.03	)%		(196		)		(0.05	)%		(1,043		)			(0.30	)%		(271		)		(0.08	)%
Less accelerated accretion from payoff of certain PCI loans with transferred non-accretable differences		(872		)		(0.23	)%		—				—	%		(99		)		(0.03	)%		—					—	%		—				—	%
Less scheduled accretion interest		(252		)		(0.07	)%		(276		)		(0.07	)%		(247		)		(0.07	)%		(233		)			(0.07	)%		(233		)		(0.07	)%
Without loan purchase accretion		$	11,924			3.13	%		$	11,503			3.01	%		$	11,761			3.19	%		$	11,395				3.27	%		$	11,271			3.26	%

As noted above, the current quarter net interest margin was favorably impacted by reductions in purchased credit impaired loans and associated income realization. The Company realized $1.2 million, or 31 basis points, of such accelerated accretion in the quarter ended December 31, 2020. In addition, current quarter SBA PPP fee accretion of $0.98 million represented a $0.34 million, or 10 basis point, net interest margin increase over the prior quarter’s accretion of $0.64 million. The increase in SBA PPP fee accretion results from such loans qualifying for and receiving debt forgiveness. Deferred SBA PPP fees were approximately $3 million at December 31, 2020.

The Company continued to manage deposit interest rates. Various non-maturity deposit product yields were reduced and the Bank was able to lower the cost of certificate of deposit accounts as the interest rates on new and renewed certificates of deposit were lower than the previous quarter. Additionally, the Bank relied less on higher-costing certificates of deposit. These actions reduced the cost of deposits by 9 basis points in the quarter which more than offset the full quarter impact of the third quarter’s subordinated debt issuance. The Bank has $61 million of certificates of deposits maturing in the first quarter of 2021 with a blended interest cost of approximately 1.90% and an additional $124 million maturing in the remaining three quarters of 2021 at a blended interest cost of approximately 1.05%. The weighted average cost of new certificates in the fourth quarter of 2020 was approximately 0.50%.

Loan loss provisions were $2.5 million for the quarter ended December 31, 2020 compared to $1.50 million for the quarter ended September 30, 2020 and $1.4 million one year earlier. There was no provision on the $5.5 million lines of credit drawn in late December and repaid on January 4, 2021. The increase was largely due to organic growth, along with qualitative factor increases related to the potential adverse impact of COVID-19. We estimate the COVID-19/qualitative factor increase impact on the provisions for loan losses to be approximately $1.3 million and $4.8 million for the three and twelve months ended December 31, 2020. For the year ended December 31, 2020, provisions for loan losses were $7.750 million compared to $3.525 million for the year ended December 31, 2019.

Non-interest income decreased modestly in the quarter ended December 31, 2020 to $4.8 million from the previous quarter ended September 30, 2020 level of $5.1 million. The decrease in the fourth quarter was largely due to a recognized gain in the third quarter on the disposition of an acquired business line and the third quarter recognition of a higher annual incentive paid on debit card activity. For the year ended December 31, 2020, non-interest income increased by $3.5 million to $18.4 million with stronger gain on sale of loans and loan servicing income being partially offset by the sale of the Company’s only Michigan branch in the second quarter of 2019.

Total non-interest expense increased by $0.1 million to $10.8 million for the quarter ended December 31, 2020. This was due to modestly higher impairment on mortgage servicing rights (“MSR”) of $0.33 million and $0.17 million of costs related to the closure of 3 branches in mid-November. MSR impairment for the quarter ended December 31, 2020 totaled $0.33 million compared to $0.25 million for the quarter ended September 30, 2020. These increases were partially offset by lower compensation due to a smaller level of FTE and lower seasonal marketing costs. For the year ended December 31, 2020, total non-interest expense was $43.7 million compared to $42.7 million for the year ended December 21, 2019. The impact of the F&M acquisition on July 1, 2019 increased non-interest expense in 2020 in addition to the items discussed above.

Provisions for income taxes remained unchanged in the fourth quarter at $1.3 million compared to the preceding quarter. For the year ended December 31, 2020, provisions for income taxes were $4.6 million compared to $2.8 million for the year ended December 31, 2019, which included a $0.3 million reduction due to a favorable tax treatment of certain acquired bank-owned life insurance. The effective tax rate for the most recent quarter was 25.9% compared to 26.7% the prior quarter.

These financial results are preliminary until the Form 10-K is filed in March 2021.

About the Company
Citizens Community Bancorp, Inc. (NASDAQ: “CZWI”) is the holding company of the Bank, a national bank based in Altoona, Wisconsin, currently serving customers primarily in Wisconsin and Minnesota through 25
branch locations. Its primary markets include the Chippewa Valley Region in Wisconsin, the Twin Cities and Mankato markets in Minnesota, and various rural communities around these areas. The Bank offers traditional community banking services to businesses, Ag operators and consumers, including residential mortgage loans.

Cautionary Statement Regarding Forward-Looking Statements
Certain statements contained in this release are considered “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. These statements may be identified using forward-looking words or phrases such as “anticipate,” “believe,” “could,” “expect,” “estimates,” “intend,” “may,” “preliminary,” “planned,” “potential,” “should,” “will,” “would” or the negative of those terms or other words of similar meaning. Such forward-looking statements in this release are inherently subject to many uncertainties arising in the operations and business environment of the Company and the Bank. These uncertainties include the conditions in the financial markets and economic conditions generally; adverse impacts to the Company or Bank arising from the COVID-19 pandemic; the possibility of a deterioration in the residential real estate markets; interest rate risk; lending risk; the sufficiency of loan allowances; changes in the fair value or ratings downgrades of our securities; competitive pressures among depository and other financial institutions; our ability to maintain our reputation; our ability to realize the benefits of net deferred tax assets; our ability to maintain or increase our market share; acts of terrorism and political or military actions by the United States or other governments; legislative or regulatory changes or actions, or significant litigation, adversely affecting the Company or Bank; increases in FDIC insurance premiums or special assessments by the FDIC; disintermediation risk; our inability to obtain needed liquidity; risks related to the ongoing integration of F. & M. Bancorp. of Tomah, Inc. into the Company’s operations; our ability to successfully execute our acquisition growth strategy; risks posed by acquisitions and other expansion opportunities, including difficulties and delays in integrating the acquired business operations or fully realizing the cost savings and other benefits; our ability to raise capital needed to fund growth or meet regulatory requirements; the possibility that our internal controls and procedures could fail or be circumvented; our ability to attract and retain key personnel; our ability to keep pace with technological change; cybersecurity risks; changes in federal or state tax laws; changes in accounting principles, policies or guidelines and their impact on financial performance; restrictions on our ability to pay dividends; and the potential volatility of our stock price. Stockholders, potential investors and other readers are urged to consider these factors carefully in evaluating the forward-looking statements and are cautioned not to place undue reliance on such forward-looking statements. Such uncertainties and other risks that may affect the Company’s performance are discussed further in Part I, Item 1A, “Risk Factors,” in the Company’s Form 10-K, for the year ended December 31, 2019 filed with the Securities and Exchange Commission (“SEC”) on March 10, 2020 and the Company’s subsequent filings with the SEC. The Company undertakes no obligation to make any revisions to the forward-looking statements contained in this news release or to update them to reflect events or circumstances occurring after the date of this release.

Non-GAAP Financial Measures
This press release contains non-GAAP financial measures, such as net income as adjusted, net income as adjusted per share, tangible book value, tangible book value per share, tangible common equity as a percent of tangible assets, return on average tangible common equity and return on average tangible common equity as adjusted which management believes may be helpful in understanding the Company’s results of operations or financial position and comparing results over different periods.

Net income as adjusted and net income as adjusted per share are non-GAAP measures that eliminates the impact of certain expenses such as acquisition and branch closure costs and related data processing termination fees, legal costs, severance pay, accelerated depreciation expense and lease termination fees, the gain on sale of branch deposits and fixed assets and the net impact of the Tax Cuts and Jobs Act of 2017, which management believes enhances investors’ ability to better understand the underlying business performance and trends related to core business activities. Merger related charges represent expenses to either satisfy contractual obligations of acquired entities without any useful benefit to the Company or to convert and consolidate customer records onto the Company platforms. These costs are unique to each transaction based on the contracts in existence at the merger date. Tangible book value, tangible book value per share, tangible common equity as a percent of tangible assets and return on average tangible common equity are non-GAAP measures that eliminate the impact of preferred stock equity, goodwill and intangible assets on our financial position. Management believes these measures are useful in assessing the strength of our financial position.

Where non-GAAP financial measures are used, the comparable GAAP financial measure, as well as the reconciliation to the comparable GAAP financial measure, can be found in this press release. These disclosures should not be viewed as a substitute for operating results determined in accordance with GAAP, nor are they necessarily comparable to non-GAAP performance measures that may be presented by other banks and financial institutions.

Contact: Steve Bianchi, CEO
(715)-836-9994

CITIZENS COMMUNITY BANCORP, INC. Consolidated Balance Sheets (in thousands, except shares and per share data)
		December 31, 2020 (unaudited)				September 30, 2020 (unaudited)				December 31, 2019 (audited)
Assets
Cash and cash equivalents		$	119,440			$	115,474			$	55,840
Other interest-bearing deposits		3,752				3,752				4,744
Securities available for sale “AFS”		144,233				150,908				180,119
Securities held to maturity “HTM”		43,551				16,927				2,851
Equity securities with readily determinable fair value		200				187				246
Other investments		14,948				15,075				15,005
Loans receivable		1,237,581				1,230,139				1,177,380
Allowance for loan losses		(17,043		)		(14,836		)		(10,320		)
Loans receivable, net		1,220,538				1,215,303				1,167,060
Loans held for sale		3,075				4,938				5,893
Mortgage servicing rights		3,252				3,498				4,282
Office properties and equipment, net		21,165				21,607				21,106
Accrued interest receivable		5,652				5,829				4,738
Intangible assets		5,494				5,893				7,587
Goodwill		31,498				31,498				31,498
Foreclosed and repossessed assets, net		197				812				1,460
Bank owned life insurance (“BOLI”)		23,684				23,514				23,063
Other assets		8,416				7,378				5,757
TOTAL ASSETS		$	1,649,095			$	1,622,593			$	1,531,249
Liabilities and Stockholders’ Equity
Liabilities:
Deposits		$	1,295,256			$	1,270,778			$	1,195,702
Federal Home Loan Bank (“FHLB”) and Federal Reserve Bank (“FRB”) advances		123,498				124,491				130,971
Other borrowings		58,328				58,297				43,560
Other liabilities		11,449				11,704				10,463
Total liabilities		1,488,531				1,465,270				1,380,696
Stockholders’ equity:
Common stock— $0.01 par value, authorized 30,000,000; 11,056,349; 11,154,645 and 11,266,954 shares issued and outstanding, respectively		111				112				113
Additional paid-in capital		126,704				127,778				128,856
Retained earnings		32,809				29,239				22,517
Unearned deferred compensation		(550		)		(710		)		(462		)
Accumulated other comprehensive income (loss)		1,490				904				(471		)
Total stockholders’ equity		160,564				157,323				150,553
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY		$	1,649,095			$	1,622,593			$	1,531,249
Note: Certain items previously reported were reclassified for consistency with the current presentation.

CITIZENS COMMUNITY BANCORP, INC. Consolidated Statements of Operations (in thousands, except per share data)
		Three Months Ended												Twelve Months Ended
		December 31, 2020 (unaudited)				September 30, 2020 (unaudited)				December 31, 2019 (unaudited)				December 31, 2020 (unaudited)				December 31, 2019 (audited)
Interest and dividend income:
Interest and fees on loans		$	15,463			$	14,154			$	14,611			$	59,763			$	54,647
Interest on investments		1,052				1,064				1,535				4,764				5,776
Total interest and dividend income		16,515				15,218				16,146				64,527				60,423
Interest expense:
Interest on deposits		1,958				2,255				3,284				10,000				12,174
Interest on FHLB and FRB borrowed funds		428				430				508				1,814				2,721
Interest on other borrowed funds		757				624				579				2,458				2,015
Total interest expense		3,143				3,309				4,371				14,272				16,910
Net interest income before provision for loan losses		13,372				11,909				11,775				50,255				43,513
Provision for loan losses		2,500				1,500				1,400				7,750				3,525
Net interest income after provision for loan losses		10,872				10,409				10,375				42,505				39,988
Non-interest income:
Service charges on deposit accounts		496				431				612				1,832				2,368
Interchange income		520				556				468				2,029				1,735
Loan servicing income		1,014				1,144				772				4,158				2,674
Gain on sale of loans		2,108				1,987				902				6,693				2,462
Loan fees and service charges		342				320				285				1,383				1,145
Insurance commission income		—				—				161				475				734
Net gains (losses) on investment securities		13				(1		)		120				110				271
Net gain (loss) on sale of branch		—				—				—				432				2,295
Net gain (loss) on sale of acquired business lines		—				180				—				—				—
Settlement proceeds		—				—				—				131				—
Other		277				445				464				1,205				1,291
Total non-interest income		4,770				5,062				3,784				18,448				14,975
Non-interest expense:
Compensation and related benefits		5,440				5,538				5,720				22,321				20,325
Occupancy		1,017				993				972				3,915				3,697
Office		502				532				539				2,152				2,188
Data processing		1,210				1,145				985				4,375				3,938
Amortization of intangible assets		399				399				412				1,622				1,496
Mortgage servicing rights expense		720				603				286				3,050				1,108
Advertising, marketing and public relations		165				260				240				967				1,214
FDIC premium assessment		148				188				(60		)		584				258
Professional services		438				434				496				1,829				2,457
Gains (losses) on repossessed assets, net		(64		)		(105		)		18				(259		)		(125		)
Other		851				737				820				3,117				6,130
Total non-interest expense		10,826				10,724				10,428				43,673				42,686
Income before provision for income taxes		4,816				4,747				3,731				17,280				12,277
Provision for income taxes		1,246				1,267				562				4,555				2,814
Net income attributable to common stockholders		$	3,570			$	3,480			$	3,169			$	12,725			$	9,463
Per share information:
Basic earnings		$	0.32			$	0.31			$	0.28			$	1.14			$	0.85
Diluted earnings		$	0.32			$	0.31			$	0.28			$	1.14			$	0.85
Cash dividends paid		$	—			$	—			$	—			$	0.21			$	0.20
Book value per share at end of period		$	14.52			$	14.10			$	13.36			$	14.52			$	13.36
Tangible book value per share at end of period (non-GAAP)		$	11.18			$	10.75			$	9.89			$	11.18			$	9.89
Note: Certain items previously reported were reclassified for consistency with the current presentation.

Reconciliation of GAAP Net Income and Net Income as Adjusted (non-GAAP) (in thousands, except per share data)
		Three Months Ended												Twelve Months Ended
		December 31, 2020				September 30, 2020				December 31, 2019				December 31, 2020				December 31, 2019
GAAP pretax income		$	4,816			$	4,747			$	3,731			$	17,280			$	12,277
Merger related costs		—				—				104				—				3,880
Branch closure costs (1)		165				—				—				165				15
Audit and Financial Reporting (2)		—				—				—				—				358
Net gain on sale of branch (3)		—				—				—				—				(2,295		)
Net gain on sale of acquired business lines (4)		—				(180		)		—				(432		)		—
Settlement proceeds (5)		—				—				—				(131		)		—
Pretax income as adjusted (6)		4,981				4,567				3,835				16,882				14,235
Provision for income tax on net income as adjusted (7)		1,290				1,219				579				4,457				3,260
Tax impact of certain acquired BOLI policies (8)		—				—				300				—				300
Total Provision for income tax		1,290				1,219				879				4,457				3,560
Net income as adjusted after income taxes (non-GAAP) (6)		$	3,691			$	3,348			$	2,956			$	12,425			$	10,675
GAAP diluted earnings per share, net of tax		$	0.32			$	0.31			$	0.28			$	1.14			$	0.85
Merger related costs, net of tax		—				—				0.01				—				0.27
Branch closure costs, net of tax		0.01				—				—				0.01				—
Audit and Financial Reporting		—				—				—				—				0.02
Net gain on sale of branch		—				—				—				—				(0.15		)
Tax impact of certain acquired BOLI policies		—				—				(0.03		)						(0.03		)
Net gain on sale of acquired business lines		—				(0.01		)		—				(0.03		)		—
Settlement proceeds		—				—				—				(0.01		)		—
Diluted earnings per share, as adjusted, net of tax (non-GAAP)		$	0.33			$	0.30			$	0.26			$	1.11			$	0.96
Average diluted shares outstanding		11,128,628				11,155,337				11,275,961				11,161,811				11,121,435

(1) Branch closure costs include severance pay recorded in compensation and benefits, accelerated depreciation expense and lease termination fees included in occupancy and other costs included in other non-interest expense in the consolidated statement of operations.
(2) Audit and financial reporting costs include additional audit and professional fees related to the change in our year end from September 30 to December 31, effective December 31, 2018.
(3) Gain on sale of branch resulted from the sale of our sole Michigan office in Rochester Hills.
(4) Gain on sale of acquired business lines resulted from (1) the sale of Wells Insurance Agency and (2) the termination and sale of the wealth management business line sales contract acquired in a former acquisition.
(5) Settlement proceeds includes litigation income from a JP Morgan Residential Mortgage Backed Security (RMBS) claim. This distribution represents a supplement to the proceeds received in March 2017 from a JP Morgan RMBS previously owned by the Bank and sold in 2011.
(6) Net income as adjusted is a non-GAAP measure that management believes enhances the market’s ability to assess the underlying business performance and trends related to core business activities.
(7) Provision for income tax on net income as adjusted is calculated at our effective tax rate for each respective period presented.
(8) Tax impact of certain BOLI policies acquired from United Bank equal to $300 thousand.

Loan Composition (in thousands)		December 31, 2020				September 30, 2020				June 30, 2020				December 31, 2019
Originated Loans:
Commercial/Agricultural real estate:
Commercial real estate		$	351,113			$	322,028			$	314,390			$	302,546
Agricultural real estate		31,741				32,530				35,138				34,026
Multi-family real estate		112,731				100,148				90,617				71,877
Construction and land development		91,241				80,992				94,856				71,467
C&I/Agricultural operating:
Commercial and industrial		95,290				79,959				80,369				89,730
Agricultural operating		24,457				24,324				25,813				20,717
Residential mortgage:
Residential mortgage		86,283				90,100				95,664				108,619
Purchased HELOC loans		6,260				6,547				6,861				8,407
Consumer installment:
Originated indirect paper		25,851				28,535				32,031				39,585
Other consumer		12,056				13,221				14,175				15,546
Originated loans before SBA PPP loans		837,023				778,384				789,914				762,520
SBA PPP loans		123,702				139,166				137,330				—
Total originated loans		$	960,725			$	917,550			$	927,244			$	762,520
Acquired Loans:
Commercial/Agricultural real estate:
Commercial real estate		$	156,562			$	178,645			$	195,335			$	211,913
Agricultural real estate		37,054				40,613				43,054				51,337
Multi-family real estate		9,421				9,520				13,022				15,131
Construction and land development		7,276				8,346				15,276				14,943
C&I/Agricultural operating:
Commercial and industrial		21,263				24,413				29,477				44,004
Agricultural operating		8,328				9,634				12,124				17,063
Residential mortgage:
Residential mortgage		45,103				51,754				56,760				67,713
Consumer installment:
Other consumer		1,157				1,409				1,639				2,640
Total acquired loans		$	286,164			$	324,334			$	366,687			$	424,744
Total Loans:
Commercial/Agricultural real estate:
Commercial real estate		$	507,675			$	500,673			$	509,725			$	514,459
Agricultural real estate		68,795				73,143				78,192				85,363
Multi-family real estate		122,152				109,668				103,639				87,008
Construction and land development		98,517				89,338				110,132				86,410
C&I/Agricultural operating:
Commercial and industrial		116,553				104,372				109,846				133,734
Agricultural operating		32,785				33,958				37,937				37,780
Residential mortgage:
Residential mortgage		131,386				141,854				152,424				176,332
Purchased HELOC loans		6,260				6,547				6,861				8,407
Consumer installment:
Originated indirect paper		25,851				28,535				32,031				39,585
Other consumer		13,213				14,630				15,814				18,186
Gross loans before SBA PPP loans		1,123,187				1,102,718				1,156,601				1,187,264
SBA PPP loans		123,702				139,166				137,330				—
Gross loans		$	1,246,889			$	1,241,884			$	1,293,931			$	1,187,264
Unearned net deferred fees and costs and loans in process		(4,245		)		(5,033		)		(5,369		)		(393		)
Unamortized discount on acquired loans		(5,063		)		(6,712		)		(7,387		)		(9,491		)
Total loans receivable		$	1,237,581			$	1,230,139			$	1,281,175			$	1,177,380

Nonperforming Originated and Acquired Assets (in thousands, except ratios)
		December 31, 2020 and Three Months Ended				September 30, 2020 and Three Months Ended				June 30, 2020 and Three Months Ended				December 31, 2019 and Three Months Ended
Nonperforming assets:
Originated nonperforming assets:
Nonaccrual loans		$	3,649			$	3,255			$	3,951			$	4,285
Accruing loans past due 90 days or more		415				698				1,455				946
Total originated nonperforming loans (“NPL”)		4,064				3,953				5,406				5,231
Other real estate owned (“OREO”)		63				352				270				441
Other collateral owned		41				56				42				28
Total originated nonperforming assets (“NPAs”)		$	4,168			$	4,361			$	5,718			$	5,700
Acquired nonperforming assets:
Nonaccrual loans		$	7,098			$	9,899			$	10,836			$	14,771
Accruing loans past due 90 days or more		171				252				425				158
Total acquired nonperforming loans (“NPL”)		7,269				10,151				11,261				14,929
Other real estate owned (“OREO”)		93				404				422				988
Other collateral owned		—				—				—				3
Total acquired nonperforming assets (“NPAs”)		$	7,362			$	10,555			$	11,683			$	15,920
Total nonperforming assets (“NPAs”)		$	11,530			$	14,916			$	17,401			$	21,620
Loans, end of period		$	1,237,581			$	1,230,139			$	1,281,175			$	1,177,380
Total assets, end of period		$	1,649,095			$	1,622,593			$	1,607,514			$	1,531,249
Ratios:
Originated NPLs to total loans		0.33		%		0.32		%		0.42		%		0.44		%
Acquired NPLs to total loans		0.59		%		0.83		%		0.88		%		1.27		%
Originated NPAs to total assets		0.25		%		0.27		%		0.36		%		0.37		%
Acquired NPAs to total assets		0.45		%		0.65		%		0.73		%		1.04		%

Nonperforming Total Assets
(in thousand, except ratios)
		December 31, 2020 and Three Months Ended				September 30, 2020 and Three Months Ended				June 30, 2020 and Three Months Ended				December 31, 2019 and Three Months Ended
Nonperforming assets:
Nonaccrual loans
Commercial real estate		$	827			$	2,762			$	3,221			$	5,705
Agricultural real estate		5,084				5,252				5,979				7,568
Commercial and industrial (“C&I”)		357				853				1,306				1,850
Agricultural operating		1,872				1,651				1,496				1,702
Residential mortgage		2,451				2,536				2,666				2,063
Consumer installment		156				100				119				168
Total nonaccrual loans		$	10,747			$	13,154			$	14,787			$	19,056
Accruing loans past due 90 days or more		586				950				1,880				1,104
Total nonperforming loans (“NPLs”)		11,333				14,104				16,667				20,160
Foreclosed and repossessed assets, net		197				812				734				1,460
Total nonperforming assets (“NPAs”)		$	11,530			$	14,916			$	17,401			$	21,620
Troubled Debt Restructurings (“TDRs”)		$	18,477			$	19,778			$	13,119			$	12,594
Nonaccrual TDRs		$	6,735			$	7,199			$	6,992			$	7,198
Loans, end of period		$	1,237,581			$	1,230,139			$	1,281,175			$	1,177,380
Total assets, end of period		$	1,649,095			$	1,622,593			$	1,607,514			$	1,531,249
Ratios:
NPLs to total loans		0.92		%		1.15		%		1.30		%		1.71		%
NPAs to total assets		0.70		%		0.92		%		1.08		%		1.41		%

Deposit Composition (in thousands)
			December 31, 2020				September 30, 2020				June 30, 2020				December 31, 2019
	Non-interest bearing demand deposits		$	238,348			$	229,217			$	223,536			$	168,157
	Interest bearing demand deposits		301,764				279,648				270,116				223,102
	Savings accounts		196,348				191,511				185,816				156,599
	Money market accounts		245,549				246,651				242,536				246,430
	Certificate accounts		313,247				323,751				350,193				401,414
	Total deposits		$	1,295,256			$	1,270,778			$	1,272,197			$	1,195,702

Average balances, Interest Yields and Rates (in thousands, except yields and rates)
		Three months ended December 31, 2020											Three months ended September 30, 2020											Three months ended December 31, 2019
		Average Balance				Interest Income/ Expense				Average Yield/ Rate (1)			Average Balance				Interest Income/ Expense				Average Yield/ Rate (1)			Average Balance				Interest Income/ Expense				Average Yield/ Rate (1)
Average interest earning assets:
Cash and cash equivalents		$	79,225			$	21			0.11	%		$	77,774			$	18			0.09	%		$	31,327			$	122			1.55	%
Loans receivable		1,240,895				15,463				4.96	%		1,258,224				14,154				4.48	%		1,136,330				14,611				5.10	%
Interest bearing deposits		3,752				23				2.44	%		3,752				23				2.44	%		4,904				30				2.43	%
Investment securities (1)		176,802				824				1.85	%		166,622				846				2.02	%		185,920				1,222				2.62	%
Other investments		15,015				184				4.88	%		15,145				177				4.65	%		14,209				161				4.50	%
Total interest earning assets (1)		$	1,515,689			$	16,515			4.33	%		$	1,521,517			$	15,218			3.98	%		$	1,372,690			$	16,146			4.67	%
Average interest bearing liabilities:
Savings accounts		$	187,474			$	87			0.18	%		$	183,381			$	98			0.21	%		$	152,841			$	172			0.45	%
Demand deposits		285,001				200				0.28	%		285,993				231				0.32	%		216,021				389				0.71	%
Money market accounts		243,631				206				0.34	%		255,160				280				0.44	%		210,398				565				1.07	%
CD’s		284,728				1,304				1.82	%		297,691				1,469				1.96	%		367,278				1,951				2.11	%
IRA’s		41,493				161				1.54	%		41,852				177				1.68	%		43,809				207				1.87	%
Total deposits		$	1,042,327			$	1,958			0.75	%		$	1,064,077			$	2,255			0.84	%		$	990,347			$	3,284			1.32	%
FHLB advances and other borrowings		182,463				1,185				2.58	%		173,758				1,054				2.41	%		165,660				1,087				2.60	%
Total interest bearing liabilities		$	1,224,790			$	3,143			1.02	%		$	1,237,835			$	3,309			1.06	%		$	1,156,007			$	4,371			1.50	%
Net interest income						$	13,372										$	11,909										$	11,775
Interest rate spread										3.31	%										2.92	%										3.17	%
Net interest margin (1)										3.51	%										3.11	%										3.41	%
Average interest earning assets to average interest bearing liabilities										1.24											1.23											1.19
(1) Fully taxable equivalent (FTE). The average yield on tax exempt securities is computed on a tax equivalent basis using a tax rate of 21% for the quarters ended December 31, 2020, September 30, 2020 and December 31, 2019. The FTE adjustment to net interest income included in the rate calculations totaled $0, $0 and $8 thousand for the three months ended December 31, 2020, September 30, 2020 and December 31, 2019, respectively.

		Twelve months ended December 31, 2020											Twelve months ended December 31, 2019
		Average Balance				Interest Income/ Expense				Average Yield/ Rate (1)			Average Balance				Interest Income/ Expense				Average Yield/ Rate (1)
Average interest earning assets:
Cash and cash equivalents		$	52,016			$	162			0.31	%		$	29,948			$	672			2.24	%
Loans receivable		1,234,732				59,763				4.84	%		1,074,952				54,647				5.08	%
Interest bearing deposits		3,914				96				2.45	%		5,841				137				2.35	%
Investment securities (1)		174,396				3,789				2.17	%		171,747				4,332				2.60	%
Other investments		15,081				717				4.75	%		12,442				635				5.10	%
Total interest earning assets (1)		$	1,480,139			$	64,527			4.36	%		$	1,294,930			$	60,423			4.68	%
Average interest bearing liabilities:
Savings accounts		$	174,184			$	435			0.25	%		$	155,848			$	651			0.42	%
Demand deposits		268,311				1,065				0.40	%		204,296				1,677				0.82	%
Money market accounts		244,632				1,446				0.59	%		182,103				1,988				1.09	%
CD’s		316,264				6,325				2.00	%		352,924				7,114				2.02	%
IRA’s		42,039				729				1.73	%		42,134				744				1.77	%
Total deposits		$	1,045,430			$	10,000			0.96	%		$	937,305			$	12,174			1.30	%
FHLB advances and other borrowings		186,724				4,272				2.29	%		156,885				4,736				3.02	%
Total interest bearing liabilities		$	1,232,154			$	14,272			1.16	%		$	1,094,190			$	16,910			1.55	%
Net interest income						$	50,255										$	43,513
Interest rate spread										3.20	%										3.13	%
Net interest margin (1)										3.40	%										3.37	%
Average interest earning assets to average interest bearing liabilities										1.20											1.18
(1) Fully taxable equivalent (FTE). The average yield on tax exempt securities is computed on a tax equivalent basis using a tax rate of 21% for the twelve months ended December 31, 2020 and December 31, 2019. The FTE adjustment to net interest income included in the rate calculations totaled $1 thousand and $120 thousand for the twelve months ended December 31, 2020 and December 31, 2019, respectively.

The following table reports key financial metric ratios based on a net income and net income as adjusted basis:

		Three Months Ended									Twelve Months Ended
		December 31, 2020			September 30, 2020			December 31, 2019			December 31, 2020			December 31, 2019
Ratios based on net income:
Return on average assets (annualized)		0.87	%		0.85	%		0.84	%		0.80	%		0.68	%
Return on average equity (annualized)		8.93	%		8.93	%		8.41	%		8.29	%		6.59	%
Return on average tangible common equity5 (annualized)		11.67	%		11.79	%		11.45	%		11.04	%		8.98	%
Efficiency ratio		60	%		63	%		67	%		64	%		73	%
Net interest margin with loan purchase accretion		3.51	%		3.11	%		3.41	%		3.40	%		3.37	%
Net interest margin without loan purchase accretion		3.13	%		3.01	%		3.26	%		3.15	%		3.26	%
Ratios based on net income as adjusted (non-GAAP):
Return on average assets as adjusted2 (annualized)		0.90	%		0.82	%		0.79	%		0.78	%		0.76	%
Return on average equity as adjusted3 (annualized)		9.24	%		8.59	%		7.85	%		8.09	%		7.44	%
Return on average tangible common equity as adjusted5 (annualized)		12.06	%		11.34	%		10.68	%		10.78	%		10.13	%
Efficiency ratio4 as adjusted (non-GAAP)		59	%		64	%		66	%		64	%		68	%

Reconciliation of Return on Average Assets as Adjusted (non-GAAP) (in thousands, except ratios)
		Three Months Ended												Twelve Months Ended
		December 31, 2020				September 30, 2020				December 31, 2019				December 31, 2020				December 31, 2019
GAAP earnings after income taxes		$	3,570			$	3,480			$	3,169			$	12,725			$	9,463
Net income as adjusted after income taxes (non-GAAP) (1)		$	3,691			$	3,348			$	2,956			$	12,425			$	10,675
Average assets		$	1,634,459			$	1,627,497			$	1,492,834			$	1,594,053			$	1,398,482
Return on average assets (annualized)		0.87		%		0.85		%		0.84		%		0.80		%		0.68		%
Return on average assets as adjusted (non-GAAP) (annualized)		0.90		%		0.82		%		0.79		%		0.78		%		0.76		%
(1) See Reconciliation of GAAP Net Income and Net Income as Adjusted (non-GAAP)

Reconciliation of Return on Average Equity as Adjusted (non-GAAP) (in thousands, except ratios)
		Three Months Ended												Twelve Months Ended
		December 31, 2020				September 30, 2020				December 31, 2019				December 31, 2020				December 31, 2019
GAAP earnings after income taxes		$	3,570			$	3,480			$	3,169			$	12,725			$	9,463
Net income as adjusted after income taxes (non-GAAP) (1)		$	3,691			$	3,348			$	2,956			$	12,425			$	10,675
Average equity		$	158,968			$	154,996			$	149,437			$	153,497			$	143,523
Return on average equity (annualized)		8.93		%		8.93		%		8.41		%		8.29		%		6.59		%
Return on average equity as adjusted (non-GAAP) (annualized)		9.24		%		8.59		%		7.85		%		8.09		%		7.44		%
(1) See Reconciliation of GAAP Net Income and Net Income as Adjusted (non-GAAP)

Reconciliation of Return on Average Tangible Common Equity and Reconciliation of Return on Average Tangible Common Equity, as Adjusted (non-GAAP) (in thousands, except ratios)
		Three Months Ended												Twelve Months Ended
		December 31, 2020				September 30, 2020				December 31, 2019				December 31, 2020				December 31, 2019
Total stockholders’ equity		$	160,564			$	157,323			$	150,553			$	160,564			$	150,553
Less: Goodwill		(31,498		)		(31,498		)		(31,498		)		(31,498		)		(31,498		)
Less: Intangible assets		(5,494		)		(5,893		)		(7,587		)		(5,494		)		(7,587		)
Tangible common equity (non-GAAP)		$	123,572			$	119,932			$	111,468			$	123,572			$	111,468
Average tangible common equity (non-GAAP)		$	121,752			$	117,466			$	109,829			$	115,313			$	105,340
GAAP earnings after income taxes		$	3,570			$	3,480			$	3,169			$	12,725			$	9,463
Net income as adjusted after income taxes (non-GAAP) (1)		$	3,691			$	3,348			$	2,956			$	12,425			$	10,675
Return on average tangible common equity (annualized)		11.67		%		11.79		%		11.45		%		11.04		%		8.98 		%
Return on average tangible common equity as adjusted (non-GAAP) (annualized)		12.06		%		11.34		%		10.68		%		10.78		%		10.13		%
(1) See Reconciliation of GAAP Net Income and Net Income as Adjusted (non-GAAP)

Reconciliation of Efficiency Ratio as Adjusted (non-GAAP) (in thousands, except ratios)
		Three Months Ended												Twelve Months Ended
		December 31, 2020				September 30, 2020				December 31, 2019				December 31, 2020				December 31, 2019
Non-interest expense (GAAP)		$	10,826			$	10,724			$	10,428			$	43,673			$	42,686
Merger related Costs (1)		—				—				(104		)		—				(3,880		)
Branch Closure Costs (1)		(165		)		—				—				(165		)		(15		)
Audit and financial reporting (1)		—				—				—				—				(358		)
Non-interest expense as adjusted (non-GAAP)		10,661				10,724				10,324				43,508				38,433
Non-interest income		4,770				5,062				3,784				18,448				14,975
Net interest margin		13,372				11,909				11,775				50,255				43,513
Efficiency ratio denominator (GAAP)		$	18,142			$	16,971			$	15,559			$	68,703			$	58,488
Net gain on sale of branch (1)		—				—				—				—				(2,295		)
Net gain on acquired business lines (1)		—				(180		)		—				(432		)		—
Settlement proceeds (1)		—				—				—				(131		)		—
Efficiency ratio denominator (non-GAAP)		$	18,142			$	16,791			$	15,559			$	68,140			$	56,193
Efficiency ratio (GAAP)		60		%		63		%		67		%		64		%		73		%
Efficiency ratio as adjusted (non-GAAP)		59		%		64		%		66		%		64		%		68		%
(1) See Reconciliation of GAAP Net Income and Net Income as Adjusted (non-GAAP)

Reconciliation of tangible book value per share (non-GAAP) (in thousands, except per share data)
Tangible book value per share at end of period		December 31, 2020				September 30, 2020				December 31, 2019
Total stockholders’ equity		$	160,564			$	157,323			$	150,553
Less: Goodwill		(31,498		)		(31,498		)		(31,498		)
Less: Intangible assets		(5,494		)		(5,893		)		(7,587		)
Tangible common equity (non-GAAP)		$	123,572			$	119,932			$	111,468
Ending common shares outstanding		11,056,349				11,154,645				11,266,954
Book value per share		$	14.52			$	14.10			$	13.36
Tangible book value per share (non-GAAP)		$	11.18			$	10.75			$	9.89

Reconciliation of tangible common equity as a percent of tangible assets (non-GAAP) (in thousands, except ratios)
Tangible common equity as a percent of tangible assets at end of period		December 31, 2020				September 30, 2020				December 31, 2019
Total stockholders’ equity		$	160,564			$	157,323			$	150,553
Less: Goodwill		(31,498		)		(31,498		)		(31,498		)
Less: Intangible assets		(5,494		)		(5,893		)		(7,587		)
Tangible common equity (non-GAAP)		$	123,572			$	119,932			$	111,468
Total Assets		$	1,649,095			$	1,622,593			$	1,531,249
Less: Goodwill		(31,498		)		(31,498		)		(31,498		)
Less: Intangible assets		(5,494		)		(5,893		)		(7,587		)
Tangible Assets (non-GAAP)		$	1,612,103			$	1,585,202			$	1,492,164
Less SBA PPP Loans		(123,702		)		(139,166		)		—
Tangible Assets, excluding SBA PPP Loans (non-GAAP)		$	1,488,401			$	1,446,036			$	1,492,164
Total stockholders’ equity to total assets ratio		9.74		%		9.70		%		9.83		%
Tangible common equity as a percent of tangible assets (non-GAAP)		7.67		%		7.57		%		7.47		%
Tangible common equity as a percent of tangible assets, excluding SBA PPP Loans (non-GAAP)		8.30		%		8.29		%		7.47		%

¹Net income as adjusted and net income as adjusted per share are non-GAAP financial measures that management believes enhances investors’ ability to better understand the underlying business performance and trends related to core business activities. For a detailed reconciliation of GAAP to non-GAAP results, see the accompanying financial table “Reconciliation of GAAP Net Income and Net Income as Adjusted (non-GAAP)”.

²Return on average assets as adjusted is a non-GAAP measure that management believes enhances investors’ ability to better understand the underlying business performance and trends relative to average assets. For a detailed reconciliation of GAAP to non-GAAP results, see the accompanying financial table “Reconciliation of Return on Average Assets as Adjusted (non-GAAP)”.

³Return on average equity as adjusted is a non-GAAP measure that management believes enhances investors’ ability to better understand the underlying business performance and trends relative to average equity. For a detailed reconciliation of GAAP to non-GAAP results, see the accompanying financial table “Reconciliation of Return on Average Equity as Adjusted (non-GAAP)”.

⁴The efficiency ratio as adjusted (non-GAAP) is a non-GAAP measure that management believes enhances investors’ ability to better understand the underlying business performance and the Company’s ability to use what it has to generate the most profit possible for shareholders relative to core business activities. For a detailed reconciliation of GAAP to non-GAAP results, see the accompanying financial table “Reconciliation of Efficiency Ratio as Adjusted (non-GAAP)”.

⁵Tangible book value, tangible book value per share, tangible common equity as a percent of tangible assets, return on tangible common equity and return on tangible common equity as adjusted are non-GAAP measures that management believes enhances investors’ ability to better understand the Company’s financial position. For a detailed reconciliation of GAAP to non-GAAP results, see the accompanying financial table “Reconciliation of tangible book value per share (non-GAAP)”, “Reconciliation of tangible common equity as a percent of tangible assets (non-GAAP)”, and “Reconciliation of return on average tangible common equity and Reconciliation of Return on Average Tangible Common Equity as Adjusted (non-GAAP)”.

FAQ

What were the earnings for CZWI in Q4 2020?

Citizens Community Bancorp reported Q4 2020 earnings of $3.6 million, or $0.32 per diluted share.

How did CZWI perform in the fiscal year ended December 31, 2020?

For the fiscal year 2020, CZWI earned a record $12.7 million, or $1.14 per diluted share, up from $9.5 million in 2019.

What is the dividend increase announced by CZWI?

The Board approved a 10% increase in the annual dividend to $0.23 per share, payable on February 25, 2021.

How much did nonperforming assets decrease for CZWI?

Nonperforming assets decreased by 23% to $11.5 million during Q4 2020.

What are the key financial metrics for CZWI for Q4 2020?

Key metrics include net interest income of $13.4 million and a return on average assets of 0.80%.