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Crexendo Announces Third Quarter 2020 Results

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Crexendo, Inc. (NASDAQ:CXDO) reported a 15% increase in Q3 2020 revenue to $4.1 million, with a GAAP net income of $131,000 or $0.01 per share. UCaaS service revenue rose 14% to $3.5 million, while web services revenue fell 19%. Total operating expenses increased by 22% to $4.0 million. Year-to-date total revenue grew 13% to $12.1 million, yet net income decreased to $779,000 compared to $911,000 in the previous year. Crexendo's recent uplisting to Nasdaq and successful public offering position it for future growth despite pandemic-related challenges.

Positive
  • 15% increase in total revenue to $4.1 million year-over-year.
  • UCaaS service revenue up 14% to $3.5 million compared to the same quarter last year.
  • Successful public offering increasing investor base and capital for growth.
  • Total cash and equivalents rose to $15.5 million from $4.3 million at the end of 2019.
Negative
  • GAAP net income decreased to $131,000 from $334,000 in Q3 2019.
  • Web services segment revenue declined by 19% to $129,000.
  • Operating expenses increased by 22%, impacting profitability.

PHOENIX, AZ / ACCESSWIRE / November 10, 2020 / Crexendo, Inc. (NASDAQ:CXDO), an award-winning premier provider of cloud communications, UCaaS (Unified Communications as a Service), call center, collaboration services, and other cloud business services that are designed to provide enterprise-class cloud services to any size business at affordable monthly rates, today reported financial results for the third quarter ended September 30, 2020.

Third Quarter Financial Highlights:

  • 15% increase in total revenue year-over-year to $4.1 million.
  • GAAP net income of $131,000 or $0.01 per basic and diluted common share.
  • Non-GAAP net income of $290,000 or $0.02 per basic and diluted common share.

Financial Results for the Third Quarter of 2020
Consolidated total revenue for the third quarter of 2020 increased 15% to $4.1 million compared to $3.6 million for the third quarter of 2019.

Consolidated service revenue for the third quarter of 2020 increased 12% to $3.7 million compared to $3.3 million for the third quarter of 2019.

  • Cloud Telecommunications Segment UCaaS service revenue for the third quarter of 2020 increased 14% to $3.5 million compared to $3.1 million for the third quarter of 2019.
  • Web Services Segment service revenue for the third quarter of 2020 decreased 19% to $129,000, compared to $159,000 for the third quarter of 2019.

Consolidated product revenue for the third quarter of 2020 increased 43% to $489,000 compared to $343,000 for the third quarter of 2019.

Consolidated operating expenses for the third quarter of 2020 increased 22% to $4.0 million compared to $3.3 million for the third quarter of 2019.

The Company reported net income of $131,000 for the third quarter of 2020, or $0.01 per basic and diluted common share, compared to $334,000 or $0.02 per basic and diluted common share for the third quarter of 2019.

Non-GAAP net income of $290,000 for the third quarter of 2020, or $0.02 per basic and diluted common share, compared to a non-GAAP net income of $454,000 or $0.03 per basic and diluted common share for the third quarter of 2019.

EBITDA for the third quarter of 2020 decreased to $212,000, compared to $361,000 for the third quarter of 2019. Adjusted EBITDA for the third quarter of 2020 decreased to $348,000, compared to $468,000 for the third quarter of 2019.

Financial Results for the nine months ended September 30, 2020
Consolidated total revenue for the nine months ended September 30, 2020 increased 13% to $12.1 million compared to $10.7 million for the nine months ended September 30, 2019.

Consolidated service revenue for the nine months ended September 30, 2020 increased 14% to $10.7 million compared to $9.4 million for the nine months ended September 30, 2019.

  • Cloud Telecommunications Segment UCaaS service revenue for the nine months ended September 30, 2020 increased 16% to $10.3 million compared to $8.9 million for the nine months ended September 30, 2019.
  • Web Services Segment service revenue for the nine months ended September 30, 2020 decreased 16% to $421,000, compared to $502,000 for the nine months ended September 30, 2019.

Consolidated product revenue for the nine months ended September 30, 2020 increased 2% to $1.32 million compared to $1.29 million for the nine months ended September 30, 2019.

Consolidated operating expenses for the nine months ended September 30, 2020 increased 14% to $11.2 million compared to $9.8 million for the nine months ended September 30, 2019.

The Company reported net income of $779,000 for the nine months ended September 30, 2020, or $0.05 per basic and diluted common share, compared to $911,000 or $0.06 per basic and diluted common share for the nine months ended September 30, 2019.

Non-GAAP net income was $1.23 million for the nine months ended September 30, 2020, or $0.08 per basic common share and $0.07 per diluted common share, compared to a non-GAAP net income of $1.24 million or $0.09 per basic common share and $0.08 per diluted common share for the nine months ended September 30, 2019.

EBITDA for the nine months ended September 30, 2020 was $1.1 million compared to $986,000 for the nine months ended September 30, 2019. Adjusted EBITDA for the nine months ended September 30, 2020 was $1.4 million compared to $1.3 million for the nine months ended September 30, 2019.

Total cash, cash equivalents, and restricted cash at September 30, 2020 was $15.5 million compared to $4.3 million at December 31, 2019.

Cash provided by operating activities for the nine months ended September 30, 2020 of $423,000 compared to $1.2 million for the nine months ended September 30, 2019. Cash used for investing activities for nine months ended September 30, 2020 of $921,000 compared to $72,000 used for the nine months ended September 30, 2019. Cash provided by financing activities for the nine months ended September 30, 2020 of $11.7 million compared to $374,000 for the nine months ended September 30, 2019.

Steven G. Mihaylo, Chief Executive Officer commented, "I am very pleased with the increase in revenue. UCaaS service revenue increased 14% for the third quarter of 2020 compared to the third quarter of 2019. As I have indicated previously, the increase in UCaaS revenue is the most important factor we use in monitoring the business. The results were impacted by the current pandemic as we believe we had some attrition of customers that did not remain operating or otherwise decreased their service level. We are however hopeful that we have seen the worst of COVID-related attrition. I am also pleased that we were able to continue our streak of GAAP profitability. In addition, we had a substantial increase in expenses for this quarter, both in regard to investing in the business and initial listing fees associated with our uplisting to the Nasdaq Capital Markets in July. These investments are however necessary and important for our future growth."

Mihaylo added, "We are very pleased that we were able to close and have a fully subscribed public offering. As part of that process our team spoke to many investors who we believe are very excited with the Crexendo story. We have substantially increased our footprint with investors while increasing our investor base and our stock float. We have built this Company the right way, by methodically controlling expenses, followed by working toward Non-GAAP profitability which was followed by GAAP profitability which allowed us to then organically meet the stringent requirements for a Nasdaq listing. Now that we have successfully completed our public offering and raised the necessary capital, we can aggressively focus on organic growth and accretive acquisitions. We believe we have built the business to the point where we can now focus on growth."

Doug Gaylor, President and Chief Operating Officer, stated, "Our team continues to do a remarkable job day after day providing industry-leading products, services and support. We were recently honored to receive the prestigious 15th annual Internet Telephony excellence award. This as well as the numerous other awards we have received, confirm that when you use our Ride the Cloud Solutions® you get cutting edge solutions you can rely on while in most cases saving a substantial amount of money. We continue to focus and invest in sales and marketing so that we can grow the Company organically while at the same time, as Steve discussed, work aggressively to grow the Company through accretive acquisitions."

Conference Call

The Company is hosting a conference call today, November 10, 2020 at 4:30 PM EST. The dial-in number for domestic participants is 844-369-8770 and 862-298-0840 for international participants. Please dial in five minutes prior to the beginning of the call at 4:30 PM EST and reference Crexendo. A replay of the call will be available until February 10, 2021 by dialing toll-free at 877-481-4010 or 919-882-2331 for international callers. The replay passcode is 38142.

About Crexendo
Crexendo, Inc. is an award-winning premier provider of cloud communications, UCaaS (Unified Communications as a Service), call center, collaboration services, and other cloud business services that are designed to provide enterprise-class cloud services to any size business at affordable monthly rates.

Safe Harbor Statement
This press release contains forward-looking statements. The Private Securities Litigation Reform Act of 1995 provides a "safe harbor" for such forward-looking statements. The words "believe," "expect," "anticipate," "estimate," "will" and other similar statements of expectation identify forward-looking statements. Specific forward-looking statements in this press release include information about Crexendo (i) being pleased with the increase in revenue; (ii) believing that the increase in UCaaS revenue is the most important factor in monitoring the business; (iii) results being impacted by the current pandemic with attrition of customers that did not remain operating or otherwise decreased their service level; (iv) being are hopeful that the worst of COVID related attrition has occurred; (v) having a substantial increase in expenses for this quarter, both in regard to investing in the business and initial listing fees associated with up listing to the Nasdaq Capital Markets in July; (vi) the investments being necessary and important for future growth; (vii) being pleased that it closed a fully subscribed public offering; (viii) investors being very excited with the Crexendo story; (ix) having substantially increased its footprint with investors while increasing investor base and stock float; (x) having built this Company the right way; (xi) being able to aggressively focus on accretive acquisitions and engage in meaningful M&A activity; (xi) team continuing to do a remarkable job providing industry leading products, services and support; (xii) awards confirming that when you use the Ride the Cloud Solutions® you get cutting edge solutions which in most cases save a substantial amount of money; (xiii) continuing to focus and invest in sales and marketing so that it can organically while at the same time working aggressively to grow thru accretive acquisitions.

For a more detailed discussion of risk factors that may affect Crexendo's operations and results, please refer to the company's Form 10-K for the year ended December 31, 2019, and quarterly Form 10-Qs as filed with the SEC. These forward-looking statements speak only as of the date on which such statements are made, and the company undertakes no obligation to update such forward-looking statements, except as required by law.

Contact
Crexendo, Inc.
Doug Gaylor
President and Chief Operating Officer
602-732-7990
dgaylor@crexendo.com

CREXENDO, INC. AND SUBSIDIARIES
Consolidated Balance Sheets
(In thousands, except par value and share data)


September 30, 2020
December 31,
2019
Assets
Current assets:
Cash and cash equivalents
$15,353 $4,180
Restricted cash
100 100
Trade receivables, net of allowance for doubtful accounts of $50
as of September 30, 2020 and $14 as of December 31, 2019
632 380
Contract assets
94 22
Inventories
263 382
Equipment financing receivables
253 143
Contract costs
403 379
Prepaid expenses
332 141
Income tax receivable
- 4
Total current assets
17,430 5,731
Long-term trade receivables, net of allowance for doubtful accounts
of $0 as of September 30, 2020 and December 31, 2019
2 6
Long-term equipment financing receivables, net
846 561
Property and equipment, net
2,772 155
Operating lease right-of-use assets
1 51
Intangible assets, net
275 465
Goodwill
272 272
Contract costs, net of current portion
512 436
Other long-term assets
152 106
Total Assets
$22,262 $7,783
Liabilities and Stockholders' Equity
Current liabilities:
Accounts payable
$214 $86
Accrued expenses
1,570 1,754
Finance leases
31 30
Notes payable
1,071 -
Operating lease liabilities
- 50
Income tax payable
5 -
Contigent consideration
- 175
Contract liabilities
783 791
Total current liabilities
3,674 2,886
Contract liabilities, net of current portion
450 423
Finance leases, net of current portion
63 86
Notes payable, net of current portion
1,891 -
Operating lease liabilities, net of current portion
1 1
Total liabilities
6,079 3,396
Stockholders' equity:
Preferred stock, par value $0.001 per share - authorized 5,000,000 shares; none issued
- -
Common stock, par value $0.001 per share - authorized 25,000,000 shares, 17,536,891
shares issued and outstanding as of September 30, 2020 and 14,884,755 shares issued
and outstanding as of December 31, 2019
18 15
Additional paid-in capital
73,414 62,400
Accumulated deficit
(57,249) (58,028)
Total stockholders' equity
16,183 4,387
Total Liabilities and Stockholders' Equity
$22,262 $7,783

CREXENDO, INC. AND SUBSIDIARIES
Consolidated Statements of Operations
(In thousands, except per share and share data)

Three Months Ended September 30, Nine Months Ended September 30,
2020 2019 2020 2019
Service revenue
$3,654 $3,259 $10,747 $9,414
Product revenue
489 343 1,317 1,294
Total revenue
4,143 3,602 12,064 10,708
Operating expenses:
Cost of service revenue
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FAQ

What are Crexendo's Q3 2020 financial results?

Crexendo reported a 15% increase in total revenue to $4.1 million, with a GAAP net income of $131,000 or $0.01 per share.

How did UCaaS revenue perform in Q3 2020 for CXDO?

UCaaS service revenue increased by 14% to $3.5 million in Q3 2020 compared to the same period in 2019.

What were the key challenges faced by Crexendo in Q3 2020?

The company experienced customer attrition due to the pandemic, affecting revenue.

What is Crexendo's outlook following its Nasdaq uplisting?

Crexendo aims to focus on organic growth and potential acquisitions after successfully completing its public offering.

How did Crexendo's operating expenses change in Q3 2020?

Operating expenses increased by 22% to $4.0 million compared to Q3 2019.

CREXENDO INC

NASDAQ:CXDO

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