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Crexendo Announces v44.2 Release with AI Innovations Propelling the Future of Communication

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Crexendo (NASDAQ:CXDO) has announced the release of v44.2 of its NetSapiens Platform, introducing significant AI-driven features for business communications. The update includes the new NetSapiens Video AI Studio, offering service providers a customizable video conferencing solution with branding capabilities, live streaming to YouTube, and interactive tools.

Key features include an AI companion providing automated meeting recordings, transcriptions, sentiment analysis, and smart search capabilities. The release also introduces an advanced AI-powered Speech-to-Text Transcription system, which the company claims offers superior accuracy compared to competitors.

According to CEO Jeff Korn, this release represents a significant advancement in AI-driven communication solutions, aiming to empower businesses with personalized and intelligent communication tools.

Crexendo (NASDAQ:CXDO) ha annunciato il rilascio della versione v44.2 della sua piattaforma NetSapiens, introducendo funzionalità significative guidate dall'AI per le comunicazioni aziendali. L'aggiornamento include il nuovo NetSapiens Video AI Studio, che offre ai fornitori di servizi una soluzione di videoconferenza personalizzabile con capacità di branding, streaming dal vivo su YouTube e strumenti interattivi.

Le caratteristiche principali includono un compagno AI che fornisce registrazioni automatiche delle riunioni, trascrizioni, analisi dei sentimenti e capacità di ricerca intelligente. Il rilascio introduce anche un avanzato sistema di trascrizione Speech-to-Text potenziato dall'AI, che l'azienda afferma offra una precisione superiore rispetto ai concorrenti.

Secondo il CEO Jeff Korn, questo rilascio rappresenta un significativo progresso nelle soluzioni di comunicazione guidate dall'AI, con l'obiettivo di dare alle aziende strumenti di comunicazione personalizzati e intelligenti.

Crexendo (NASDAQ:CXDO) ha anunciado el lanzamiento de la versión v44.2 de su Plataforma NetSapiens, introduciendo características significativas impulsadas por IA para las comunicaciones empresariales. La actualización incluye el nuevo NetSapiens Video AI Studio, que ofrece a los proveedores de servicios una solución de videoconferencia personalizable con capacidades de marca, transmisión en vivo a YouTube, y herramientas interactivas.

Las características clave incluyen un compañero de IA que proporciona grabaciones automáticas de reuniones, transcripciones, análisis de sentimientos y capacidades de búsqueda inteligente. El lanzamiento también introduce un avanzado sistema de transcripción de voz a texto impulsado por IA, que la empresa afirma ofrece una precisión superior en comparación con los competidores.

Según el CEO Jeff Korn, este lanzamiento representa un avance significativo en las soluciones de comunicación impulsadas por IA, con el objetivo de empoderar a las empresas con herramientas de comunicación personalizadas e inteligentes.

Crexendo (NASDAQ:CXDO)는 비즈니스 커뮤니케이션을 위한 AI 기반의 주요 기능을 도입하며 NetSapiens 플랫폼의 v44.2 버전을 출시했다고 발표했습니다. 이번 업데이트에는 브랜드화 기능, YouTube로의 실시간 스트리밍, 그리고 인터랙티브 도구를 갖춘 맞춤형 화상 회의 솔루션인 NetSapiens Video AI Studio가 포함되어 있습니다.

주요 기능에는 자동 회의 녹음, 기록, 감정 분석 및 스마트 검색 기능을 제공하는 AI 동반자가 포함됩니다. 이 출시에서는 경쟁업체에 비해 우수한 정확도를 제공한다고 회사가 주장하는 고급 AI 음성 변환 텍스트(transcription) 시스템도 도입됩니다.

CEO Jeff Korn에 따르면 이번 출시로 AI기반 커뮤니케이션 솔루션에서 중요한 진전을 이룩했으며, 개인화되고 지능적인 커뮤니케이션 도구로 기업을 지원하고자 하는 목표를 가지고 있습니다.

Crexendo (NASDAQ:CXDO) a annoncé la sortie de la version v44.2 de sa plateforme NetSapiens, introduisant des fonctionnalités significatives alimentées par l'IA pour les communications d'entreprise. La mise à jour comprend le nouveau NetSapiens Video AI Studio, offrant aux fournisseurs de services une solution de vidéoconférence personnalisable avec des capacités de branding, du streaming en direct sur YouTube et des outils interactifs.

Les fonctionnalités clés comprennent un compagnon IA fournissant des enregistrements de réunions automatisés, des transcriptions, une analyse des sentiments et des capacités de recherche intelligente. La sortie introduit également un système avancé de transcription de la parole en texte, powered by AI, que l'entreprise affirme offrir une précision supérieure à celle des concurrents.

Selon le PDG Jeff Korn, cette sortie représente une avancée significative dans les solutions de communication alimentées par l'IA, visant à donner aux entreprises des outils de communication personnalisés et intelligents.

Crexendo (NASDAQ:CXDO) hat die Veröffentlichung der Version v44.2 seiner NetSapiens-Plattform angekündigt, die eine bedeutende KI-gesteuerte Funktionalität für Unternehmenskommunikation einführt. Das Update beinhaltet das neue NetSapiens Video AI Studio, das Anbietern eine anpassbare Videokonferenzlösung mit Branding-Möglichkeiten, Live-Streaming zu YouTube und interaktiven Werkzeugen bietet.

Zu den Hauptfunktionen gehört ein KI-Gefährte, der automatisierte Meeting-Aufzeichnungen, Transkriptionen, Sentiment-Analysen und intelligente Suchfunktionen bietet. Die Veröffentlichung führt auch ein fortschrittliches KI-gestütztes Sprach-zu-Text-Transkriptionssystem ein, das laut Unternehmen eine überlegene Genauigkeit im Vergleich zu Wettbewerbern bietet.

Laut CEO Jeff Korn stellt diese Veröffentlichung einen bedeutenden Fortschritt in KI-gesteuerten Kommunikationslösungen dar, mit dem Ziel, Unternehmen mit personalisierten und intelligenten Kommunikationswerkzeugen zu unterstützen.

Positive
  • Introduction of new AI-powered video conferencing platform with advanced features
  • Launch of advanced Speech-to-Text Transcription technology
  • Addition of sentiment analysis and smart search capabilities
  • Enhanced customization options for service providers
Negative
  • None.

Insights

The v44.2 release marks a strategic pivot for Crexendo in the highly competitive UCaaS market, where AI integration has become a critical differentiator. The platform's AI-powered features address three key market demands: enhanced video collaboration, automated intelligence and actionable analytics.

The technical architecture demonstrates particular strength in two areas: First, the AI-driven transcription service appears to leverage advanced language models, potentially positioning Crexendo ahead of competitors in accuracy and performance. Second, the sentiment analysis capabilities provide valuable business intelligence that could drive higher customer retention rates and increased average revenue per user (ARPU).

From a market perspective, this release positions Crexendo to capture a larger share of the enterprise segment, where demand for AI-powered communication tools is growing rapidly. The customizable branding features specifically target managed service providers (MSPs) and resellers, indicating a smart channel strategy that could accelerate market penetration.

Notable competitive advantages include:

  • Advanced AI transcription accuracy that could reduce operational costs for customers
  • Integrated sentiment analysis for enhanced business intelligence
  • Customizable white-label solutions for service providers
  • YouTube live streaming integration for broader reach

While larger competitors like RingCentral and Zoom offer similar features, Crexendo's focus on service provider customization and advanced AI capabilities could help carve out a profitable niche in the mid-market segment. The platform's comprehensive AI integration suggests potential for improved margins through reduced support costs and increased service value.

PHOENIX, AZ / ACCESS Newswire / January 27, 2025 / Crexendo®, Inc. (NASDAQ:CXDO), an award-winning software technology company that is a premier provider of cloud communication platform software and unified communication as service (UCaaS) offerings, including voice, video, contact center, and managed IT services tailored to businesses of all sizes, is proud to announce the release of v44.2 of the Crexendo NetSapiens Platform. This release introduces a suite of groundbreaking AI features at its core, enabling users to create, engage, and analyze business communication effectively, efficiently and affordably

The new NetSapiens Video AI Studio offers service providers an advanced AI-driven video conferencing solution that enables their customers to showcase their brand with fully customizable interfaces, including logos, colors, and integrated mobile and desktop apps. By enabling Service Providers to brand the way they want, businesses can maintain a cohesive brand experience across all platforms. With features like live streaming to YouTube and interactive tools such as polls, surveys, and live chat, the Video Studio enhances engagement for both businesses and their audiences. Additionally, the platform includes an artificial intelligence companion that brings automated meeting recordings, transcriptions, sentiment analysis, and smart search into one seamless tool, providing valuable insights to help businesses gauge the overall tone of meetings and understand how positive or negative their interactions were, ultimately optimizing productivity and enabling data-driven decisions based on real-time analysis of conversations.

With v44.2, Crexendo has added in a best-in-class AI-powered Speech-to-Text Transcription. This sets a new standard in accuracy, with the industry's most advanced model offering unmatched transcription quality. Crexendo's AI transcription technology delivers an exponential improvement over competitors and is designed to streamline workflows, helping businesses turn meetings into actionable insights.

"With the launch of v44.2, we are taking another giant step in bringing AI-driven communication solutions to the forefront of the industry," said Jeff Korn, CEO & Chairman of Crexendo. "Our goal has always been to empower businesses to operate more effectively, and this release brings that vision to life with tools that deliver personalized, efficient, and intelligent communication experiences. This release is part of our commitment to remain on the cutting edge of telecommunications software and equip our customers to compete in the AI driven environment."

Crexendo is focused and committed to enhancing communication experiences with intuitive, flexible tools that enable businesses to engage with their teams, customers, and partners more effectively. With v44.2, AI is at the core of this transformation, enabling personalized, intelligent communication at scale.

Safe Harbor Statement

This press release contains forward-looking statements. The Private Securities Litigation Reform Act of 1995 provides a "safe harbor" for such forward-looking statements. The words "believe," "expect," "anticipate," "estimate," "will" and other similar statements of expectation identify forward-looking statements. Specific forward-looking statements in this press release include information about Crexendo (i) believing the launch of v44.2 is another giant step in bringing AI-driven communication solutions to the forefront of the industry; (ii) its goal has always been to empower businesses to operate more effectively, and this release brings that vision to life with tools that deliver personalized, efficient, and intelligent communication experiences and (iii) believing this release is part of its commitment to remain on the cutting edge of telecommunications software and equip customers to compete in the AI driven environment.

For a more detailed discussion of risk factors that may affect Crexendo's operations and results, please refer to the company's Form 10-K for the year ended December 31, 2023, and quarterly Form 10-Qs as filed with the SEC. These forward-looking statements speak only as of the date on which such statements are made, and the company undertakes no obligation to update such forward-looking statements, except as required by law.

About Crexendo®

Crexendo, Inc. is an award-winning software technology company that is a premier provider of cloud communication platform software and unified communications as a service (UCaaS) offerings, including voice, video, contact center, and managed IT services tailored to businesses of all sizes. Our cloud communications software solutions currently support over five million end users globally, through an extensive network of over 235 cloud communication platform software subscribers and our direct retail offering.

Contact Information

Doug Gaylor
President and Chief Operating Officer
dgaylor@crexendo.com
602-732-7990

SOURCE: Crexendo, Inc.



View the original press release on ACCESS Newswire

FAQ

What new features does Crexendo's v44.2 NetSapiens Platform include?

The v44.2 release includes NetSapiens Video AI Studio with customizable interfaces, live streaming to YouTube, interactive tools, AI-powered meeting recordings, transcriptions, sentiment analysis, and smart search capabilities.

How does Crexendo's new AI transcription technology compare to competitors?

According to the release, Crexendo's AI-powered Speech-to-Text Transcription sets a new industry standard with unmatched transcription quality and exponential improvement over competitors.

What customization options are available in CXDO's new Video AI Studio?

The Video AI Studio allows service providers to customize interfaces with logos, colors, and integrated mobile and desktop apps, enabling businesses to maintain consistent brand experience.

What analytics capabilities are included in Crexendo's v44.2 release?

The platform includes sentiment analysis and smart search tools that help businesses analyze meeting tone, measure positive/negative interactions, and make data-driven decisions based on conversation analysis.

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