Carvana Leads Industry as Fastest to Sell One Million Vehicles Online Since Founding

Rhea-AI Summary

Carvana (NYSE: CVNA) has achieved remarkable growth, becoming the fastest used car retailer to sell over 400,000 vehicles organically in one year. The company reached the milestone of selling one million vehicles online in just nine years. This success is attributed to its innovative online platform and a commitment to customer service, reflected in a 4.7-star customer experience rating. With a workforce of over 20,000 employees, Carvana operates in more than 300 markets, offering convenient vehicle delivery to over 80% of the U.S. population.

Positive

• Achieved fastest organic growth, selling over 400,000 vehicles in one year.
• Surpassed one million vehicles sold online within nine years.
• High customer satisfaction with a 4.7-star rating and industry-leading Net Promoter Score.
• Operational expansion to over 300 markets, reaching over 80% of the U.S. population.

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• None.

As fastest organic growing automotive retailer in U.S. history, Carvana is now the fastest used car retailer ever to organically sell over 400,000 vehicles in one year based on its 2021 results

PHOENIX--(BUSINESS WIRE)-- Announced today, Carvana (NYSE: CVNA), the leading e-commerce brand for buying and selling used cars, is the fastest to sell one million vehicles online in nine years and the fastest used car retailer ever to organically sell over 400,000 vehicles in one year. Founder-led Carvana with its people-first values and an unwavering pursuit of customer dedication and innovation, achieved its one millionth car sold in Q4 2021 and is the only online automotive retailer to hit this milestone so quickly since founding.

“Our engine of growth is fueled by amazing and ambitious people who all share the same values and commitment to our customers, who bring boundless energy and discipline, who feel like they're part of something, who have chosen to care a little more than most, who learn and get a little better every day, and who have fun along the way,” says Ernie Garcia, Carvana founder and CEO. “While there’s so much to look forward to and we’re just getting started, I’m incredibly proud of our team that has helped refine, simplify, and improve the car buying experience for a million people and counting across the U.S.”

Powered by a community of more than 20,000 team members, Carvana has improved the way people buy – and sell – cars, demonstrated by its industry-leading Net Promoter Score (NPS) and 4.7 out of five star customer experience rating average. Carvana continues to grow, now serving customers across more than 300 markets. With a continued focus on its customers, technology and innovation, Carvana became one of the fastest companies to debut on the Fortune 500, while operating with shared values, setting a new automotive retail standard for how customers should be treated: with care, honesty and respect.

Carvana believes that everyone deserves straightforward access to car ownership and offers as-soon-as-next-day delivery of its nationwide inventory to more than 80 percent of the U.S. population. Its intuitive and convenient online car buying, selling and financing experience enables customers to quickly and easily shop more than 55,000 vehicles, finance, trade in or sell their current vehicle to Carvana, sign contracts and schedule delivery or pickup at one of its 30 patented, automated Car Vending Machines.

About Carvana

Founded in 2012 and based in Phoenix, Carvana’s (NYSE: CVNA) mission is to change the way people buy and sell cars. By removing the traditional dealership infrastructure and replacing it with technology and exceptional customer service, Carvana offers consumers an intuitive and convenient online car buying, selling, and financing platform. Carvana.com enables consumers to quickly and easily shop more than 55,000 vehicles, finance, trade in or sell their current vehicle to Carvana, sign contracts, and schedule as-soon-as-next-day delivery or pickup at one of Carvana’s patented, automated Car Vending Machines. Carvana is a Fortune 500 company, providing as-soon-as-next-day delivery to customers in over 300 U.S. markets.

For further information on Carvana, please visit www.carvana.com, or connect with us on Facebook, Instagram, Twitter or the Carvana Blog.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220119005939/en/

Carvana Communications

Kristin Thwaites

press@carvana.com

Source: Carvana

FAQ

What milestone did Carvana achieve in vehicle sales?

Carvana became the fastest used car retailer to organically sell over 400,000 vehicles in one year.

How quickly did Carvana sell one million vehicles?

Carvana achieved the milestone of selling one million vehicles online in just nine years.

What is Carvana's customer experience rating?

Carvana has an average customer experience rating of 4.7 out of 5 stars.

In how many markets does Carvana operate?

Carvana operates in over 300 markets across the United States.

How much of the U.S. population can access Carvana's delivery service?

Carvana offers delivery services to over 80% of the U.S. population.