Customers Bancorp Reports Results for Second Quarter 2024

Rhea-AI Summary

Customers Bancorp (NYSE:CUBI) reported Q2 2024 net income of $54.3 million, or $1.66 per diluted share, with an ROAA of 1.11% and ROCE of 13.85%. Core earnings were $48.6 million, or $1.49 per diluted share. The CET1 ratio increased to 12.8%, and the TCE/TA ratio rose to 7.7%. Total loans and leases grew by $375.8 million, and the net interest margin improved to 3.29%. The company saw $0.6 billion in deposit inflows but total deposits decreased by $283.3 million due to a strategic paydown of higher-cost deposits. Non-performing assets rose to $47.4 million, constituting 0.23% of total assets. The allowance for credit losses decreased to 280% of non-performing loans. Book value per share increased by 3.1% to $50.70. A new stock repurchase program was initiated to buy back up to 497,509 shares.

Positive

• Q2 2024 net income of $54.3 million, up 18.2% from Q1 2024.
• Net interest margin increased to 3.29% from 3.10%.
• Total loans and leases grew by $375.8 million, or 11% annualized.
• Book value per share grew by 3.1% to $50.70.
• Tangible common equity ratio increased to 7.7%.
• Initiation of a common stock repurchase program for up to 497,509 shares.

Negative

• Non-performing assets increased to $47.4 million, or 0.23% of total assets.
• Allowance for credit losses on loans and leases decreased to 280% of non-performing loans.
• Total deposits decreased by $283.3 million from Q1 2024.
• Provision for credit losses increased to $17.9 million from $16.0 million in Q1 2024.

Insights

Financial Analyst

As a financial analyst, I see several positive trends in Customers Bancorp's Q2 2024 results:

• Net income available to common shareholders increased 18.2% quarter-over-quarter to $54.3 million, or $1.66 per diluted share.
• Net interest margin expanded 19 basis points to 3.29%, outpacing industry trends.
• The CET1 ratio improved to 12.8%, above the 11.5% target.
• Tangible book value per share grew 3.1% to $50.70.

However, there are some potential concerns:

• Total deposits decreased by $283.3 million quarter-over-quarter, though this was partly due to intentional runoff of higher-cost deposits.
• Non-performing assets increased to 0.23% of total assets, up from 0.17% in Q1.
• The allowance for credit losses coverage ratio declined to 280% of non-performing loans, down from 374% in Q1.

Overall, Customers Bancorp appears to be executing well on its strategic priorities, with improved profitability and capital levels. The intentional deposit remix and loan growth strategies seem to be paying off. However, the uptick in non-performing assets bears watching in future quarters.

WEST READING, Pa.--(BUSINESS WIRE)-- Customers Bancorp, Inc. (NYSE:CUBI):

Second Quarter 2024 Highlights

• Q2 2024 net income available to common shareholders was $54.3 million, or $1.66 per diluted share; ROAA was 1.11% and ROCE was 13.85%.
• Q2 2024 core earnings*¹ were $48.6 million, or $1.49 per diluted share; Core ROAA* was 1.00% and Core ROCE* was 12.39%.
• CET 1 ratio of 12.8%² at June 30, 2024, compared to 12.6% at March 31, 2024, above the approximately 11.5% target.
• TCE / TA ratio* of 7.7% at June 30, 2024, compared to 7.3% at March 31, 2024, above the approximately 7.5% target.
• Total loans and leases grew by $375.8 million in Q2 2024 from Q1 2024 or 11% annualized.
• Q2 2024 net interest margin, tax equivalent (“NIM”) was 3.29%, compared to Q1 2024 NIM of 3.10%, due to higher loan balances and lower cost of deposits.
• Q2 2024 deposit inflows from commercial customers of $0.6 billion, along with excess cash, funded the paydown of $0.5 billion of higher-cost consumer deposits and $0.3 billion of maturing wholesale CDs. Total deposits decreased by $283.3 million in Q2 2024 from Q1 2024 with significant continued positive mix shift.
• Total estimated insured deposits were 76%³ of total deposits at June 30, 2024, with immediately available liquidity covering estimated uninsured deposits³ by approximately 193%.
• Total borrowings declined by $176.6 million in Q2 2024 from Q1 2024 or 11.8%
• Non-performing assets were $47.4 million, or 0.23% of total assets, at June 30, 2024 compared to 0.17% at March 31, 2024. Allowance for credit losses on loans and leases equaled 280% of non-performing loans at June 30, 2024, compared to 374% at March 31, 2024.
• Q2 2024 provision for credit losses on loans and leases was $17.9 million compared to $16.0 million in Q1 2024 and the coverage of credit loss reserves for loans and leases held for investment was 1.08%. The coverage of credit loss reserves for loans and leases held for investment decreased modestly from 1.12% in Q1 2024.
• Q2 2024 book value per share and tangible book value per share* both grew by approximately $1.52, or 3.1% over Q1 2024, driven by strong quarterly earnings and a decrease in AOCI losses of $0.9 million over the same time period. Tangible book value per share* is $50.70 at June 30, 2024.
• Adopted a one-year common stock repurchase program to repurchase up to 497,509 shares.

*		Non-GAAP measure. Customers’ reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.
1		Excludes pre-tax unrealized gain on equity method investments purchased at a discount in Q2 2024 of $11.0 million, severance expense of $2.6 million, loss on investment securities of $0.7 million, FDIC special assessment expense of $0.2 million and derivative credit valuation adjustment of $0.1 million.
2		Regulatory capital ratios as of June 30, 2024 are estimates.
3		Uninsured deposits (estimate) of $5.8 billion to be reported on the Bank’s call report, less deposits of $1.3 billion collateralized by standby letters of credit from the FHLB and from our affiliates of $143.6 million.

CEO Commentary

“Customers Bancorp delivered another strong performance in the second quarter of 2024, continuing to deliver on our strategic priorities to grow our franchise value, our margins and our loans and low-cost deposits,” said Customers Bancorp Chairman and CEO Jay Sidhu. “We are pleased to share that actions we took over the last six quarters have enabled us to exceed our 11.5% CET1 and 7.5% TCE / TA ratio^* targets. We are now positioned for strategic, relationship-based loan and deposit growth as we demonstrated this quarter. We have strong momentum as we pursue phase two of our deposit transformation – remixing existing higher-cost business unit deposits*¹ and brokered deposits into lower-cost and granular deposits. We had a robust pipeline within our existing businesses which has been materially enhanced by the 10 new banking teams that joined Customers in April. In the quarter, we utilized deposit growth from commercial customers of $0.6 billion and existing excess cash to runoff $0.5 billion of higher-cost consumer deposits and repay $0.3 billion in wholesale CDs. Business unit deposit^*1 gross inflows were, once again, broad-based with more than 20 different channels increasing balances and roughly half contributing $25 million or more. Our 10 new deposit focused banking teams, with only two months of client activity, have opened more than 1,000 new deposit accounts for more than 700 customers in the quarter. Our deposit pipelines continue to grow with an extraordinary conversion ratio. Our net interest margin expanded by 19 basis points in the second quarter to 3.29% outpacing current industry trends. This expansion was a function of improvements in both the asset and liability components of the balance sheet. Capital levels continued to build as evidenced by a 40 basis point increase in our TCE / TA ratio^*. In June, our Board of Directors authorized a share repurchase program providing an additional capital deployment tool that can be utilized. Enhanced by the addition of our new banking teams, we believe we are extremely well-positioned to continue to strengthen our deposit franchise, improve our profitability, and maintain our already strong capital ratios,” stated Jay Sidhu.

“Our Q2 2024 GAAP earnings were $54.3 million, or $1.66 per diluted share, and core earnings* were $48.6 million, or $1.49 per diluted share. At June 30, 2024, our deposit base was well diversified, with approximately 76%² of total deposits insured. We maintain a strong liquidity position, with $8.3 billion of liquidity immediately available, which covers approximately 193% of uninsured deposits² and our loan to deposit ratio was 77%. We continue to focus loan production where we have a holistic and primary relationship. Total loans and leases grew by $357.7 million driven by strong commercial loan growth of $396.1 million primarily in our Corporate and Specialized verticals. Our loan pipeline continued to build during the second quarter, and we remain confident in the 10% – 15% loan growth outlook previously provided. We continue to build liquidity and capital to support the needs of our customers. At June 30, 2024, we had $3.0 billion of cash on hand leading to prudent balance sheet and liquidity management. Asset quality remains strong with our NPA ratio at just 0.23% of total assets and reserve levels are robust at 280% of total non-performing loans at the end of Q2 2024. Our exposure to the higher risk commercial real estate office sector is minimal, representing approximately 1% of the loan portfolio. Continued execution on our strategic priorities has positioned us favorably for success in 2024 from a capital, credit, liquidity, interest rate risk and earnings perspective. We will remain disciplined, but opportunistic, with our balance sheet capacity to manage risk and maintain robust capital levels. Tangible Book Value per share* grew to $50.70. We are excited and optimistic about the opportunities we had in the first half of 2024, which have been enhanced by the addition of the new banking teams,” Jay Sidhu continued.

*		Non-GAAP measure. Customers’ reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.
1		Total deposits excluding wholesale CDs and BMTX student-related deposits.
2		Uninsured deposits (estimate) of $5.8 billion to be reported on the Bank’s call report, less deposits of $1.3 billion collateralized by standby letters of credit from the FHLB and from our affiliates of $143.6 million.

Financial Highlights

(Dollars in thousands, except per share data)		At or Three Months Ended								Increase (Decrease)
		June 30, 2024				March 31, 2024
Profitability Metrics:
Net income available for common shareholders		$	54,300			$	45,926			$	8,374			18.2	%
Diluted earnings per share		$	1.66			$	1.40			$	0.26			18.6	%
Core earnings*		$	48,567			$	46,532			$	2,035			4.4	%
Adjusted core earnings*		$	48,567			$	55,137			$	(6,570	)		(11.9	)%
Core earnings per share*		$	1.49			$	1.42			$	0.07			4.9	%
Adjusted core earnings per share*		$	1.49			$	1.68			$	(0.19	)		(11.3	)%
Return on average assets (“ROAA”)			1.11	%			0.94	%			0.17
Core ROAA*			1.00	%			0.95	%			0.05
Adjusted core ROAA*			1.00	%			1.11	%			(0.11	)
Return on average common equity (“ROCE”)			13.85	%			12.08	%			1.77
Core ROCE*			12.39	%			12.24	%			0.15
Adjusted core ROCE*			12.39	%			14.50	%			(2.11	)
Core pre-tax pre-provision net income*		$	89,220			$	83,674			$	5,546			6.6	%
Adjusted core pre-tax pre-provision net income*		$	89,220			$	94,988			$	(5,768	)		(6.1	)%
Net interest margin, tax equivalent			3.29	%			3.10	%			0.19
Yield on loans (Loan yield)			7.17	%			7.05	%			0.12
Cost of deposits			3.40	%			3.45	%			(0.05	)
Efficiency ratio			51.87	%			54.58	%			(2.71	)
Core efficiency ratio*			53.47	%			54.24	%			(0.77	)
Adjusted core efficiency ratio*			53.47	%			48.02	%			5.45
Non-interest expense to average total assets			1.98	%			1.87	%			0.11
Core non-interest expense to average total assets*			1.93	%			1.86	%			0.07
Adjusted core non-interest expense to average total assets*			1.93	%			1.65	%			0.28
Balance Sheet Trends:
Total assets		$	20,942,975			$	21,347,367			$	(404,392	)		(1.9	)%
Total cash and investment securities		$	6,523,036			$	7,338,025			$	(814,989	)		(11.1	)%
Total loans and leases		$	13,632,639			$	13,256,871			$	375,768			2.8	%
Non-interest bearing demand deposits		$	4,474,862			$	4,688,880			$	(214,018	)		(4.6	)%
Total deposits		$	17,678,093			$	17,961,383			$	(283,290	)		(1.6	)%
Capital Metrics:
Common Equity		$	1,609,071			$	1,553,823			$	55,248			3.6	%
Tangible Common Equity*		$	1,605,442			$	1,550,194			$	55,248			3.6	%
Common Equity to Total Assets			7.7	%			7.3	%			0.4
Tangible Common Equity to Tangible Assets*			7.7	%			7.3	%			0.4
Book Value per common share		$	50.81			$	49.29			$	1.52			3.1	%
Tangible Book Value per common share*		$	50.70			$	49.18			$	1.52			3.1	%
Common equity Tier 1 capital ratio (1)			12.8	%			12.6	%			0.2
Total risk based capital ratio (1)			15.8	%			15.9	%			(0.1	)
(1) Regulatory capital ratios as of June 30, 2024 are estimates.
* Non-GAAP measure. Customers’ reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.

Financial Highlights

(Dollars in thousands, except per share data)		At or Three Months Ended								Increase (Decrease)							Six Months Ended								Increase (Decrease)
		June 30, 2024				June 30, 2023											June 30, 2024				June 30, 2023
Profitability Metrics:
Net income available for common shareholders		$	54,300			$	44,007			$	10,293			23.4	%		$	100,226			$	94,272			$	5,954			6.3	%
Diluted earnings per share		$	1.66			$	1.39			$	0.27			19.4	%		$	3.06			$	2.95			$	0.11			3.7	%
Core earnings*		$	48,567			$	52,163			$	(3,596	)		(6.9	)%		$	95,099			$	103,306			$	(8,207	)		(7.9	)%
Adjusted core earnings*		$	48,567			$	52,163			$	(3,596	)		(6.9	)%		$	103,704			$	103,306			$	398			0.4	%
Core earnings per share*		$	1.49			$	1.65			$	(0.16	)		(9.7	)%		$	2.90			$	3.22			$	(0.32	)		(9.9	)%
Adjusted core earnings per share*		$	1.49			$	1.65			$	(0.16	)		(9.7	)%		$	3.16			$	3.22			$	(0.06	)		(1.9	)%
Return on average assets (“ROAA”)			1.11	%			0.88	%			0.23							1.02	%			0.96	%			0.06
Core ROAA*			1.00	%			1.03	%			(0.03	)						0.98	%			1.04	%			(0.06	)
Adjusted core ROAA*			1.00	%			1.03	%			(0.03	)						1.06	%			1.04	%			0.02
Return on average common equity (“ROCE”)			13.85	%			13.22	%			0.63							12.98	%			14.57	%			(1.59	)
Core ROCE*			12.39	%			15.67	%			(3.28	)						12.32	%			15.97	%			(3.65	)
Adjusted core ROCE*			12.39	%			15.67	%			(3.28	)						13.43	%			15.97	%			(2.54	)
Core pre-tax pre-provision net income*		$	89,220			$	96,833			$	(7,613	)		(7.9	)%		$	172,894			$	186,115			$	(13,221	)		(7.1	)%
Adjusted core pre-tax pre-provision net income*		$	89,220			$	96,833			$	(7,613	)		(7.9	)%		$	184,208			$	186,115			$	(1,907	)		(1.0	)%
Net interest margin, tax equivalent			3.29	%			3.15	%			0.14							3.20	%			3.06	%			0.14
Yield on loans (Loan yield)			7.17	%			6.83	%			0.34							7.11	%			6.77	%			0.34
Cost of deposits			3.40	%			3.11	%			0.29							3.43	%			3.22	%			0.21
Efficiency ratio			51.87	%			49.25	%			2.62							53.16	%			48.51	%			4.65
Core efficiency ratio*			53.47	%			47.84	%			5.63							53.85	%			47.49	%			6.36
Adjusted core efficiency ratio*			53.47	%			47.84	%			5.63							50.79	%			47.49	%			3.30
Non-interest expense to average total assets			1.98	%			1.65	%			0.33							1.93	%			1.60	%			0.33
Core non-interest expense to average total assets*			1.93	%			1.65	%			0.28							1.89	%			1.59	%			0.30
Adjusted core non-interest expense to average total assets*			1.93	%			1.65	%			0.28							1.79	%			1.59	%			0.20
Balance Sheet Trends:
Total assets		$	20,942,975			$	22,028,565			$	(1,085,590	)		(4.9	)%
Total cash and investment securities		$	6,523,036			$	7,238,422			$	(715,386	)		(9.9	)%
Total loans and leases		$	13,632,639			$	13,910,907			$	(278,268	)		(2.0	)%
Non-interest bearing demand deposits		$	4,474,862			$	4,490,198			$	(15,336	)		(0.3	)%
Total deposits		$	17,678,093			$	17,950,431			$	(272,338	)		(1.5	)%
Capital Metrics:
Common Equity		$	1,609,071			$	1,318,858			$	290,213			22.0	%
Tangible Common Equity*		$	1,605,442			$	1,315,229			$	290,213			22.1	%
Common Equity to Total Assets			7.7	%			6.0	%			1.7
Tangible Common Equity to Tangible Assets*			7.7	%			6.0	%			1.7
Book Value per common share		$	50.81			$	42.16			$	8.65			20.5	%
Tangible Book Value per common share*		$	50.70			$	42.04			$	8.66			20.6	%
Common equity Tier 1 capital ratio (1)			12.8	%			10.3	%			2.5
Total risk based capital ratio (1)			15.8	%			13.2	%			2.6
(1) Regulatory capital ratios as of June 30, 2024 are estimates.
* Non-GAAP measure. Customers’ reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.

Key Balance Sheet Trends

Loans and Leases

The following table presents the composition of total loans and leases as of the dates indicated:

(Dollars in thousands)	June 30, 2024			% of Total			March 31, 2024			% of Total			June 30, 2023			% of Total
Loans and Leases Held for Investment
Commercial:
Commercial & industrial:
Specialized lending	$	5,528,745		41.7	%		$	5,104,405		39.6	%		$	5,534,832		40.0	%
Other commercial & industrial (1)		1,092,146		8.2				1,113,517		8.6				1,240,908		9.0
Mortgage finance		1,122,812		8.5				1,071,146		8.3				1,108,598		8.0
Multifamily		2,067,332		15.6				2,123,675		16.5				2,151,734		15.6
Commercial real estate owner occupied		805,779		6.1				806,278		6.3				842,042		6.1
Commercial real estate non-owner occupied		1,202,606		9.1				1,182,084		9.2				1,211,091		8.8
Construction		163,409		1.2				185,601		1.3				212,214		1.5
Total commercial loans and leases		11,982,829		90.4				11,586,706		89.8				12,301,419		89.0
Consumer:
Residential		481,503		3.6				482,537		3.8				487,199		3.5
Manufactured housing		35,901		0.3				37,382		0.3				41,664		0.3
Installment:
Personal		474,481		3.6				492,892		3.8				752,470		5.4
Other		282,201		2.1				299,714		2.3				250,047		1.8
Total installment loans		756,682		5.7				792,606		6.1				1,002,517		7.2
Total consumer loans		1,274,086		9.6				1,312,525		10.2				1,531,380		11.0
Total loans and leases held for investment	$	13,256,915		100.0	%		$	12,899,231		100.0	%		$	13,832,799		100.0	%
Loans Held for Sale
Residential	$	2,684		0.7	%		$	870		0.2	%		$	1,234		1.6	%
Installment:
Personal		125,598		33.4				137,755		38.5				76,874		98.4
Other		247,442		65.9				219,015		61.3				—		—
Total installment loans		373,040		99.3				356,770		99.8				76,874		98.4
Total loans held for sale	$	375,724		100.0	%		$	357,640		100.0	%		$	78,108		100.0	%
Total loans and leases portfolio	$	13,632,639					$	13,256,871					$	13,910,907

(1) Includes PPP loans of $38.3 million, $52.0 million and $188.8 million as of June 30, 2024, March 31, 2024 and June 30, 2023, respectively.

Loans and Leases Held for Investment

Loans and leases held for investment were $13.3 billion at June 30, 2024, up $357.7 million, or 2.8%, from March 31, 2024. Specialized lending increased $424.3 million, or 8.3% quarter-over-quarter, to $5.5 billion. Mortgage finance loans increased $51.7 million, or 4.8% quarter-over-quarter due to higher seasonal mortgage activity. Non-owner occupied commercial real estate loans increased modestly by $20.5 million, or 1.7% to $1.2 billion. Multifamily loans decreased $56.3 million, or 2.7% to $2.1 billion. Construction loans decreased $22.2 million, or 12.0% to $163.4 million. Other commercial and industrial loans decreased $21.4 million, or 1.9% quarter-over-quarter, to $1.1 billion. Consumer installment loans held for investment decreased $35.9 million, or 4.5% quarter-over-quarter, to $756.7 million due to the continued build out of the held-for-sale strategy and de-risking of the held-for-investment loan portfolio.

Loans and leases held for investment of $13.3 billion at June 30, 2024 were down $575.9 million, or 4.2%, year-over-year, largely driven by reduced balances in consumer installment loans of $245.8 million, or 24.5% year-over-year, other commercial and industrial loans of $148.8 million, which included a decrease in PPP loans primarily from guarantee payments, multifamily loans of $84.4 million, construction loans of $48.8 million and owner-occupied commercial real estate loans of $36.3 million.

Loans Held for Sale

Loans held for sale increased $18.1 million quarter-over-quarter, and were $375.7 million at June 30, 2024 due to the continued build out of the held-for-sale strategy in 2024.

Allowance for Credit Losses on Loans and Leases

The following table presents the allowance for credit losses on loans and leases as of the dates and for the periods presented:

	At or Three Months Ended								Increase (Decrease)				At or Three Months Ended								Increase (Decrease)
(Dollars in thousands)	June 30, 2024				March 31, 2024								June 30, 2024				June 30, 2023
Allowance for credit losses on loans and leases	$	132,436			$	133,296			$	(860	)		$	132,436			$	139,656			$	(7,220	)
Provision (benefit) for credit losses on loans and leases	$	17,851			$	15,953			$	1,898			$	17,851			$	22,363			$	(4,512	)
Net charge-offs from loans held for investment	$	18,711			$	17,968			$	743			$	18,711			$	15,564			$	3,147
Annualized net charge-offs to average loans and leases		0.56	%			0.55	%							0.56	%			0.42	%
Coverage of credit loss reserves for loans and leases held for investment		1.08	%			1.12	%							1.08	%			1.09	%

Net charge-offs increased modestly with $18.7 million in Q2 2024, compared to $18.0 million in Q1 2024 and $15.6 million in Q2 2023.

Provision (benefit) for Credit Losses

	Three Months Ended						Increase (Decrease)				Three Months Ended							Increase (Decrease)
(Dollars in thousands)	June 30, 2024			March 31, 2024							June 30, 2024			June 30, 2023
Provision (benefit) for credit losses on loans and leases	$	17,851		$	15,953		$	1,898			$	17,851		$	22,363			$	(4,512	)
Provision (benefit) for credit losses on available for sale debt securities		270			1,117			(847	)			270			1,266				(996	)
Provision for credit losses		18,121			17,070			1,051				18,121			23,629				(5,508	)
Provision (benefit) for credit losses on unfunded commitments		1,594			430			1,164				1,594			(304	)			1,898
Total provision for credit losses	$	19,715		$	17,500		$	2,215			$	19,715		$	23,325			$	(3,610	)

The provision for credit losses on loans and leases in Q2 2024 was $17.9 million, compared to $16.0 million in Q1 2024. The higher provision in Q2 2024 was primarily due to an increase in commercial and industrial loan balances held for investment, partially offset by slight improvements in macroeconomic forecasts and by lower balances in consumer installment loans held for investment.

The provision for credit losses on available for sale investment securities in Q2 2024 was $0.3 million, compared to provision of $1.1 million in Q1 2024.

The provision for credit losses on loans and leases in Q2 2024 was $17.9 million, compared to $22.4 million in Q2 2023. The lower provision in Q2 2024 compared to the year ago period was primarily due to slight improvements in macroeconomic forecasts and by lower balances in consumer installment loans held for investment.

The provision for credit losses on available for sale investment securities in Q2 2024 was $0.3 million compared to provision of $1.3 million in Q2 2023.

Asset Quality

The following table presents asset quality metrics as of the dates indicated:

(Dollars in thousands)	June 30, 2024				March 31, 2024				Increase (Decrease)				June 30, 2024				June 30, 2023				Increase (Decrease)
Non-performing assets (“NPAs”):
Nonaccrual / non-performing loans (“NPLs”)	$	47,380			$	35,654			$	11,726			$	47,380			$	28,244			$	19,136
Non-performing assets	$	47,444			$	35,753			$	11,691			$	47,444			$	28,380			$	19,064
NPLs to total loans and leases		0.35	%			0.27	%							0.35	%			0.20	%
Reserves to NPLs		279.52	%			373.86	%							279.52	%			494.46	%
NPAs to total assets		0.23	%			0.17	%							0.23	%			0.13	%
Loans and leases (1) risk ratings:
Commercial loans and leases
Pass	$	10,500,922			$	10,095,611			$	405,311			$	10,500,922			$	10,667,619			$	(166,697	)
Special Mention		170,014				194,365				(24,351	)			170,014				166,468				3,546
Substandard		270,898				282,163				(11,265	)			270,898				272,301				(1,403	)
Total commercial loans and leases		10,941,834				10,572,139				369,695				10,941,834				11,106,388				(164,554	)
Consumer loans
Performing		1,256,816				1,293,457				(36,641	)			1,256,816				1,508,208				(251,392	)
Non-performing		17,270				19,068				(1,798	)			17,270				23,172				(5,902	)
Total consumer loans		1,274,086				1,312,525				(38,439	)			1,274,086				1,531,380				(257,294	)
Loans and leases receivable (1)	$	12,215,920			$	11,884,664			$	331,256			$	12,215,920			$	12,637,768			$	(421,848	)
(1) Risk ratings are assigned to loans and leases held for investment, and excludes loans held for sale, loans receivable, mortgage finance, at fair value and eligible PPP loans that are fully guaranteed by the Small Business Administration.

Over the last decade, the Bank has developed a suite of commercial loan products with one particularly important common denominator: relatively low credit risk assumption. The Bank’s commercial and industrial (“C&I”), mortgage finance, corporate and specialized lending lines of business, and multifamily loans for example, are characterized by conservative underwriting standards and historically low loss rates. Because of this emphasis, the Bank’s credit quality to date has been incredibly healthy despite an adverse economic environment. Maintaining strong asset quality also requires a highly active portfolio monitoring process. In addition to frequent client outreach and monitoring at the individual loan level, management employs a bottom-up data driven approach to analyze the commercial portfolio.

Total consumer installment loans held for investment at June 30, 2024 were less than 4% of total assets and approximately 6% of total loans and leases held for investment, and were supported by an allowance for credit losses of $49.8 million. At June 30, 2024, the consumer installment portfolio had the following characteristics: average original FICO score of 738, average debt-to-income of 20% and average borrower income of $106 thousand.

Non-performing loans at June 30, 2024 increased to 0.35% of total loans and leases, compared to 0.27% at March 31, 2024 and 0.20% at June 30, 2023. The $11.7 million increase in NPLs was primarily due to one multifamily credit and one commercial loan originated under the Federal Reserve’s Main Street Lending Program moving to nonaccrual status.

Investment Securities

The investment securities portfolio, including debt securities classified as available for sale (“AFS”) and held to maturity (“HTM”) provides periodic cash flows through regular maturities and amortization, can be used as collateral to secure additional funding, and is an important component of the Bank’s liquidity position.

The following table presents the composition of the investment securities portfolio as of the dates indicated:

(Dollars in thousands)	June 30, 2024			March 31, 2024			June 30, 2023
Debt securities, available for sale	$	2,477,758		$	2,571,139		$	2,797,940
Equity securities		33,892			33,729			26,698
Investment securities, at fair value		2,511,650			2,604,868			2,824,638
Debt securities, held to maturity		962,799			1,032,037			1,258,560
Total investment securities portfolio	$	3,474,449		$	3,636,905		$	4,083,198

Customers’ securities portfolio is highly liquid, short in duration, and high in yield. At June 30, 2024, the AFS debt securities portfolio had a spot yield of 5.19%, an effective duration of approximately 2.0 years, and approximately 33% are variable rate. Additionally, 63% of the AFS securities portfolio was AAA rated at June 30, 2024. During the quarter, approximately $220 million of mostly floating rate CLOs were sold and a similar amount of fixed rate agency securities were purchased, reducing asset sensitivity and increasing high quality liquid assets.

At June 30, 2024, the HTM debt securities portfolio represented only 4.6% of total assets at June 30, 2024, had a spot yield of 4.16% and an effective duration of approximately 3.1 years. Additionally, at June 30, 2024, approximately 43% of the HTM securities were AAA rated and 46% were credit enhanced asset backed securities with no current expectation of credit losses.

Deposits

The following table presents the composition of our deposit portfolio as of the dates indicated:

(Dollars in thousands)	June 30, 2024			% of Total			March 31, 2024			% of Total			June 30, 2023			% of Total
Demand, non-interest bearing	$	4,474,862		25.3	%		$	4,688,880		26.1	%		$	4,490,198		25.0	%
Demand, interest bearing		5,894,056		33.4				5,661,775		31.5				5,551,037		30.9
Total demand deposits		10,368,918		58.7				10,350,655		57.6				10,041,235		55.9
Savings		1,573,661		8.9				2,080,374		11.6				1,048,229		5.8
Money market		3,539,815		20.0				3,347,843		18.6				2,004,264		11.2
Time deposits		2,195,699		12.4				2,182,511		12.2				4,856,703		27.1
Total deposits	$	17,678,093		100.0	%		$	17,961,383		100.0	%		$	17,950,431		100.0	%

Total deposits decreased $283.3 million, or 1.6%, to $17.7 billion at June 30, 2024 as compared to the prior quarter. Savings deposits decreased $506.7 million, or 24.4%, to $1.6 billion and non-interest bearing demand deposits decreased $214.0 million, or 4.6%, to $4.5 billion. The decrease in savings deposits resulted from an intentional reduction in higher cost consumer deposits. These decreases were offset by increases in interest bearing demand deposits of $232.3 million, or 4.1%, to $5.9 billion, money market deposits of $192.0 million, or 5.7%, to $3.5 billion and time deposits of $13.2 million, or 0.6%, to $2.2 billion. The total average cost of deposits decreased by 5 basis points to 3.40% in Q2 2024 from 3.45% in the prior quarter driven by positive deposit mix shift. Total estimated uninsured deposits were $4.3 billion¹, or 24% of total deposits (inclusive of accrued interest) at June 30, 2024. Customers is also highly focused on total deposits with contractual term to manage its liquidity profile and the funding of loans and securities.

Total deposits decreased $272.3 million, or 1.5%, to $17.7 billion at June 30, 2024 as compared to a year ago. Time deposits decreased $2.7 billion, or 54.8% to $2.2 billion and non-interest bearing demand deposits decreased $15.3 million, or 0.3%, to $4.5 billion. These decreases were offset by increases in money market deposits of $1.5 billion, or 76.6%, to $3.5 billion, savings deposits of $525.4 million, or 50.1%, to $1.6 billion and interest bearing demand deposits of $343.0 million, or 6.2%, to $5.9 billion. The total average cost of deposits increased by 29 basis points to 3.40% in Q2 2024 from 3.11% in the prior year primarily due to higher market interest rates, offsetting a positive shift in deposit mix.

1		Uninsured deposits (estimate) of $5.8 billion to be reported on the Bank’s call report, less deposits of $1.3 billion collateralized by standby letters of credit from the FHLB and from our affiliates of $143.6 million.

Borrowings

The following table presents the composition of our borrowings as of the dates indicated:

(Dollars in thousands)	June 30, 2024			March 31, 2024			June 30, 2023
FHLB advances	$	1,018,349		$	1,195,088		$	2,046,142
Senior notes		123,970			123,905			123,710
Subordinated debt		182,370			182,300			182,091
Total borrowings	$	1,324,689		$	1,501,293		$	2,351,943

Total borrowings decreased $176.6 million, or 11.8%, to $1.3 billion at June 30, 2024 as compared to the prior quarter. This decrease primarily resulted from net repayments of $175.0 million in FHLB advances. As of June 30, 2024, Customers’ immediately available borrowing capacity with the FRB and FHLB was approximately $7.6 billion, of which $1.0 billion of available capacity was utilized in borrowings and $1.4 billion was utilized to collateralize deposits.

Total borrowings decreased $1.0 billion, or 43.7%, to $1.3 billion at June 30, 2024 as compared to a year ago. This decrease primarily resulted from net repayments of $175.0 million, $340.0 million and $510.0 million in FHLB advances in Q2 2024, Q4 2023 and Q3 2023, respectively.

Capital

The following table presents certain capital amounts and ratios as of the dates indicated:

(Dollars in thousands except per share data)	June 30, 2024				March 31, 2024				June 30, 2023
Customers Bancorp, Inc.
Common Equity	$	1,609,071			$	1,553,823			$	1,318,858
Tangible Common Equity*	$	1,605,442			$	1,550,194			$	1,315,229
Common Equity to Total Assets		7.7	%			7.3	%			6.0	%
Tangible Common Equity to Tangible Assets*		7.7	%			7.3	%			6.0	%
Book Value per common share	$	50.81			$	49.29			$	42.16
Tangible Book Value per common share*	$	50.70			$	49.18			$	42.04
Common equity Tier 1 (“CET 1”) capital ratio (1)		12.8	%			12.6	%			10.3	%
Total risk based capital ratio (1)		15.8	%			15.9	%			13.2	%
(1) Regulatory capital ratios as of June 30, 2024 are estimates.
* Non-GAAP measure. Customers’ reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.

Customers Bancorp’s common equity increased $55.2 million to $1.6 billion, and tangible common equity* increased $55.2 million to $1.6 billion, at June 30, 2024 compared to the prior quarter, respectively, primarily from earnings of $54.3 million and decreased unrealized losses on investment securities of $0.9 million (net of taxes) deferred in accumulated other comprehensive income (“AOCI”). Similarly, book value per common share increased to $50.81 from $49.29, and tangible book value per common share* increased to $50.70 from $49.18, at June 30, 2024 and March 31, 2024, respectively.

Customers Bancorp’s common equity increased $290.2 million to $1.6 billion, and tangible common equity* increased $290.2 million to $1.6 billion, at June 30, 2024 compared to a year ago, respectively, primarily from earnings of $241.4 million and decreased unrealized losses on investment securities in AOCI of $36.8 million (net of taxes). Similarly, book value per common share increased to $50.81 from $42.16, and tangible book value per common share* increased to $50.70 from $42.04, at June 30, 2024 and June 30, 2023, respectively.

At the Customers Bancorp level, the CET 1 ratio (estimate), total risk based capital ratio (estimate), common equity to total assets ratio and tangible common equity to tangible assets ratio* (“TCE / TA ratio”) were 12.8%, 15.8%, 7.7%, and 7.7%, respectively, at June 30, 2024.

At the Customers Bank level, capital levels remained strong and well above regulatory minimums. At June 30, 2024, Tier 1 capital (estimate) and total risk based capital (estimate) were 14.2% and 15.6%, respectively.

“Even though we remain well capitalized by all regulatory measures, we are committed to maintaining our CET 1 ratio around 11.5% and our TCE / TA ratio* around 7.5% in 2024,” stated Jay Sidhu.

Key Profitability Trends

Net Interest Income

Net interest income totaled $167.7 million in Q2 2024, an increase of $7.3 million from Q1 2024. This increase was due to higher interest income of $2.3 million primarily due to higher yielding loan growth and lower interest expense of $5.0 million due to the positive liability mix shift.

“We experienced an increase in net interest income in the second quarter by executing on the loan pipelines that were generated earlier in the year. These loan pipelines remain robust and we expect they will continue to drive interest income higher throughout 2024. Against industry trends, we reported lower interest expense for the third quarter in a row. Positive drivers remain that we expect to increase interest income and decrease interest expense which will benefit net interest income and net interest margin for the remainder of the year,” stated Customers Bancorp President Sam Sidhu. “These positive drivers are bolstered by the recent team additions. Having personally completed more than 175 in person client meetings since the onboarding of our 10 new deposit-focused banking teams, it is clear we have the bankers, products and balance sheet strength to deliver for these clients. We expect the overwhelming majority of client prospects will become Customers Bank clients in the near future,” stated Sam Sidhu.

Net interest income totaled $167.7 million in Q2 2024, an increase of $2.4 million from Q2 2023. This increase was due to higher interest income of $3.9 million primarily due to interest earning deposits from higher average balances and market interest rates, and lower interest expense from lower average balances of borrowings, offset in part by higher interest expense on deposits of $12.4 million primarily resulting from increased market interest rates.

Non-Interest Income

The following table presents details of non-interest income for the periods indicated:

	Three Months Ended								Increase (Decrease)				Three Months Ended								Increase (Decrease)
(Dollars in thousands)	June 30, 2024				March 31, 2024								June 30, 2024				June 30, 2023
Commercial lease income	$	10,282			$	9,683			$	599			$	10,282			$	8,917			$	1,365
Loan fees		5,233				5,280				(47	)			5,233				4,271				962
Bank-owned life insurance		2,007				3,261				(1,254	)			2,007				4,997				(2,990	)
Mortgage finance transactional fees		1,058				946				112				1,058				1,376				(318	)
Net gain (loss) on sale of loans		(238	)			10				(248	)			(238	)			(761	)			523
Loss on sale of capital call lines of credit		—				—				—				—				(5,037	)			5,037
Net gain (loss) on sale of investment securities		(719	)			(30	)			(689	)			(719	)			—				(719	)
Unrealized gain on equity method investments		11,041				—				11,041				11,041				—				11,041
Other		2,373				2,081				292				2,373				2,234				139
Total non-interest income	$	31,037			$	21,231			$	9,806			$	31,037			$	15,997			$	15,040

Non-interest income totaled $31.0 million for Q2 2024, an increase of $9.8 million compared to Q1 2024. The increase was primarily due to $11.0 million of unrealized gain on equity method investments purchased at a discount in Q2 2024, partially offset by a decrease in death benefits paid by insurance carriers under bank-owned life insurance policies.

Non-interest income totaled $31.0 million for Q2 2024, an increase of $15.0 million compared to Q2 2023. The increase was primarily due to $11.0 million of unrealized gain on equity method investments purchased at a discount in Q2 2024, a loss of $5.0 million realized from the sale of non-strategic short-term syndicated capital call lines of credit within our specialized lending vertical that the Bank exited completely in Q2 2023, and increases in commercial lease income of $1.4 million and loan fees of $1.0 million resulting from increased servicing-related revenue and unused line of credit fees. These increases were partially offset by a $3.0 million decrease in death benefits paid by insurance carriers under bank-owned life insurance policies.

Non-Interest Expense

The following table presents details of non-interest expense for the periods indicated:

	Three Months Ended						Increase (Decrease)				Three Months Ended						Increase (Decrease)
(Dollars in thousands)	June 30, 2024			March 31, 2024							June 30, 2024			June 30, 2023
Salaries and employee benefits	$	44,947		$	36,025		$	8,922			$	44,947		$	33,120		$	11,827
Technology, communication and bank operations		16,227			21,904			(5,677	)			16,227			16,407			(180	)
Commercial lease depreciation		7,829			7,970			(141	)			7,829			7,328			501
Professional services		6,104			6,353			(249	)			6,104			9,192			(3,088	)
Loan servicing		3,516			4,031			(515	)			3,516			4,777			(1,261	)
Occupancy		3,120			2,347			773				3,120			2,519			601
FDIC assessments, non-income taxes and regulatory fees		10,236			13,469			(3,233	)			10,236			9,780			456
Advertising and promotion		1,254			682			572				1,254			546			708
Other		10,219			6,388			3,831				10,219			5,628			4,591
Total non-interest expense	$	103,452		$	99,169		$	4,283			$	103,452		$	89,297		$	14,155

Non-interest expenses totaled $103.5 million in Q2 2024, an increase of $4.3 million compared to Q1 2024. The increase was primarily attributable to increases of $8.9 million in salaries and employee benefits primarily due to addition of 10 new banking teams, higher incentives and severance, $3.8 million in other expenses, higher FDIC assessments and software expenditures. These increases were partially offset by $11.3 million of certain one-time items related to periods prior to 2024 that were recorded in Q1 2024 resulting to the net decrease in technology, communications and bank operations and FDIC assessments, non-income taxes and regulatory fees. Excluding the impact of certain one-time items related to periods prior to 2024, severance and the FDIC special assessment, adjusted core non-interest expenses* were $100.7 million in Q2 2024, an increase of $13.4 million, compared to $87.4 million in Q1 2024.

Non-interest expenses totaled $103.5 million in Q2 2024, an increase of $14.2 million compared to Q2 2023. The increase was primarily attributable to increases of $11.8 million in salaries and employee benefits primarily due to higher headcount including the addition of 10 new banking teams, annual merit increases, incentives and severance and $4.6 million in other expenses. These increases were partially offset by a decrease of $3.1 million in professional fees.

Taxes

Income tax expense increased by $3.4 million to $19.0 million in Q2 2024 from $15.7 million in Q1 2024 primarily due to higher pre-tax income.

Income tax expense decreased by $1.7 million to $19.0 million in Q2 2024 from $20.8 million in Q2 2023 primarily due to tax expense on surrendered bank-owned life insurance policies of $4.1 million in Q2 2023, partially offset by higher pre-tax income.

The effective tax rate for Q2 2024 was 24.7%.

Outlook

“Looking forward, our strategy remains unchanged. We are focused on strengthening our deposit franchise, further improving our profitability and maintaining our strong capital ratios. Our deposit pipelines are expected to continue to improve the quality and mix of deposits, reducing higher cost business unit deposits*¹ with lower cost deposits where we have a holistic and primary relationship. The addition of the new banking teams is expected to accelerate and enhance these efforts which were already well underway. We see attractive opportunities to deploy cash and securities cash flows into franchise-enhancing loan growth and our pipeline is strong. We remain confident in our ability to deliver 10% - 15% loan growth for the full year. The management of non-interest expenses remains a priority for us. We expect the investments made in recruiting the new banking teams will produce significant benefits by increasing our net interest income and net interest margin primarily through lowering our interest expense costs as well as improving the overall quality of our deposit franchise. Operating efficiency has and will continue to be a differentiator of our business model, and we will continue to only make investments that generate long-term positive operating leverage and enable the organization to operate at a mid-40’s efficiency ratio over the medium-term. We are adjusting our guidance on effective tax rate to 23% - 25% based on our growth in higher-tax jurisdictions. We remain committed to maintaining a CET 1 ratio around 11.5% and TCE / TA ratio* around 7.5% in 2024. We are highly focused on preserving superior credit quality, managing interest rate risk, maintaining robust liquidity, operating with higher capital ratios and generating positive operating leverage,” concluded Sam Sidhu.

*		Non-GAAP measure. Customers' reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.
1		Total deposits excluding wholesale CDs and BMTX student-related deposits.

Webcast

Date:		Friday, July 26, 2024
Time:		9:00 AM EDT

The live audio webcast, presentation slides, and earnings press release will be made available at https://www.customersbank.com and at the Customers Bancorp 2nd Quarter Earnings Webcast.

You may submit questions in advance of the live webcast by emailing our Communications Director, David Patti at dpatti@customersbank.com.

The webcast will be archived for viewing on the Customers Bank Investor Relations page and available beginning approximately two hours after the conclusion of the live event.

Institutional Background

Customers Bancorp, Inc. (NYSE:CUBI) is one of the nation’s top-performing banking companies with nearly $21 billion in assets making it one of the 80 largest bank holding companies in the U.S. Customers Bank’s commercial and consumer clients benefit from a full suite of technology-enabled tailored product experiences delivered by best-in-class customer service distinguished by a Single Point of Contact approach. In addition to traditional lines such as C&I lending, commercial real estate lending and multifamily lending, Customers Bank also provides a number of national corporate banking services to specialized lending clients. Major accolades include:

• No. 1 on American Banker 2024 list of top-performing banks with $10B to $50B in assets
• No. 29 out of the 100 largest publicly traded banks in 2024 Forbes Best Banks list
• No. 52 on Investor’s Business Daily 100 Best Stocks for 2023

A member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation, Customers Bank is an equal opportunity lender. Learn more: www.customersbank.com.

“Safe Harbor” Statement

In addition to historical information, this press release may contain “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements with respect to Customers Bancorp, Inc.’s strategies, goals, beliefs, expectations, estimates, intentions, capital raising efforts, financial condition and results of operations, future performance and business. Statements preceded by, followed by, or that include the words “may,” “could,” “should,” “pro forma,” “looking forward,” “would,” “believe,” “expect,” “anticipate,” “estimate,” “intend,” “plan,” “project,” or similar expressions generally indicate a forward-looking statement. These forward-looking statements involve risks and uncertainties that are subject to change based on various important factors (some of which, in whole or in part, are beyond Customers Bancorp, Inc.’s control). Numerous competitive, economic, regulatory, legal and technological events and factors, among others, could cause Customers Bancorp, Inc.’s financial performance to differ materially from the goals, plans, objectives, intentions and expectations expressed in such forward-looking statements, including: a continuation of the recent turmoil in the banking industry, responsive measures taken by us and regulatory authorities to mitigate and manage related risks, regulatory actions taken that address related issues and the costs and obligations associated therewith, such as the FDIC special assessments, the impact of COVID-19 and its variants on the U.S. economy and customer behavior, the impact that changes in the economy have on the performance of our loan and lease portfolio, the market value of our investment securities, the continued success and acceptance of our blockchain payments system, the demand for our products and services and the availability of sources of funding, the effects of actions by the federal government, including the Board of Governors of the Federal Reserve System and other government agencies, that affect market interest rates and the money supply, actions that we and our customers take in response to these developments and the effects such actions have on our operations, products, services and customer relationships, higher inflation and its impacts, and the effects of any changes in accounting standards or policies. Customers Bancorp, Inc. cautions that the foregoing factors are not exclusive, and neither such factors nor any such forward-looking statement takes into account the impact of any future events. All forward-looking statements and information set forth herein are based on management’s current beliefs and assumptions as of the date hereof and speak only as of the date they are made. For a more complete discussion of the assumptions, risks and uncertainties related to our business, you are encouraged to review Customers Bancorp, Inc.’s filings with the Securities and Exchange Commission, including its most recent annual report on Form 10-K for the year ended December 31, 2023, subsequently filed quarterly reports on Form 10-Q and current reports on Form 8-K, including any amendments thereto, that update or provide information in addition to the information included in the Form 10-K and Form 10-Q filings, if any. Customers Bancorp, Inc. does not undertake to update any forward-looking statement whether written or oral, that may be made from time to time by Customers Bancorp, Inc. or by or on behalf of Customers Bank, except as may be required under applicable law.

Q2 2024 Overview

The following table presents a summary of key earnings and performance metrics for the quarter ended June 30, 2024 and the preceding four quarters:

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
EARNINGS SUMMARY - UNAUDITED
(Dollars in thousands, except per share data and stock price data)		Q2				Q1				Q4				Q3				Q2				Six Months Ended June 30,
			2024				2024				2023				2023				2023				2024				2023
GAAP Profitability Metrics:
Net income available to common shareholders		$	54,300			$	45,926			$	58,223			$	82,953			$	44,007			$	100,226			$	94,272
Per share amounts:
	Earnings per share - basic	$	1.72			$	1.46			$	1.86			$	2.65			$	1.41			$	3.18			$	2.99
	Earnings per share - diluted	$	1.66			$	1.40			$	1.79			$	2.58			$	1.39			$	3.06			$	2.95
	Book value per common share (1)	$	50.81			$	49.29			$	47.73			$	45.47			$	42.16			$	50.81			$	42.16
	CUBI stock price (1)	$	47.98			$	53.06			$	57.62			$	34.45			$	30.26			$	47.98			$	30.26
	CUBI stock price as % of book value (1)		94	%			108	%			121	%			76	%			72	%			94	%			72	%
Average shares outstanding - basic			31,649,715				31,473,424				31,385,043				31,290,581				31,254,125				31,561,569				31,535,103
Average shares outstanding - diluted			32,699,149				32,854,534				32,521,787				32,175,084				31,591,142				32,776,842				31,965,997
Shares outstanding (1)			31,667,655				31,521,931				31,440,906				31,311,254				31,282,318				31,667,655				31,282,318
Return on average assets (“ROAA”)			1.11	%			0.94	%			1.16	%			1.57	%			0.88	%			1.02	%			0.96	%
Return on average common equity (“ROCE”)			13.85	%			12.08	%			15.93	%			23.97	%			13.22	%			12.98	%			14.57	%
Net interest margin, tax equivalent			3.29	%			3.10	%			3.31	%			3.70	%			3.15	%			3.20	%			3.06	%
Efficiency ratio			51.87	%			54.58	%			49.08	%			41.01	%			49.25	%			53.16	%			48.51	%
Non-GAAP Profitability Metrics (2):
Core earnings		$	48,567			$	46,532			$	61,633			$	83,294			$	52,163			$	95,099			$	103,306
Core pre-tax pre-provision net income		$	89,220			$	83,674			$	101,884			$	128,564			$	96,833			$	172,894			$	186,115
Per share amounts:
	Core earnings per share - diluted	$	1.49			$	1.42			$	1.90			$	2.59			$	1.65			$	2.90			$	3.22
	Tangible book value per common share (1)	$	50.70			$	49.18			$	47.61			$	45.36			$	42.04			$	50.70			$	42.04
	CUBI stock price as % of tangible book value (1)		95	%			108	%			121	%			76	%			72	%			95	%			72	%
Core ROAA			1.00	%			0.95	%			1.22	%			1.57	%			1.03	%			0.98	%			1.04	%
Core ROCE			12.39	%			12.24	%			16.87	%			24.06	%			15.67	%			12.32	%			15.97	%
Core pre-tax pre-provision ROAA			1.71	%			1.58	%			1.90	%			2.32	%			1.79	%			1.64	%			1.76	%
Core pre-tax pre-provision ROCE			21.79	%			21.01	%			26.82	%			36.04	%			28.01	%			21.41	%			27.68	%
Core efficiency ratio			53.47	%			54.24	%			46.70	%			41.04	%			47.84	%			53.85	%			47.49	%
Asset Quality:
Net charge-offs		$	18,711			$	17,968			$	17,322			$	17,498			$	15,564			$	36,679			$	34,215
Annualized net charge-offs to average total loans and leases			0.56	%			0.55	%			0.51	%			0.50	%			0.42	%			0.56	%			0.46	%
Non-performing loans (“NPLs”) to total loans and leases (1)			0.35	%			0.27	%			0.21	%			0.22	%			0.20	%			0.35	%			0.20	%
Reserves to NPLs (1)			279.52	%			373.86	%			499.12	%			466.11	%			494.46	%			279.52	%			494.46	%
Non-performing assets (“NPAs”) to total assets			0.23	%			0.17	%			0.13	%			0.14	%			0.13	%			0.23	%			0.13	%
Customers Bank Capital Ratios (3):
Common equity Tier 1 capital to risk-weighted assets			14.2	%			14.16	%			13.77	%			12.97	%			11.96	%			14.2	%			11.96	%
Tier 1 capital to risk-weighted assets			14.2	%			14.16	%			13.77	%			12.97	%			11.96	%			14.2	%			11.96	%
Total capital to risk-weighted assets			15.6	%			15.82	%			15.28	%			14.45	%			13.38	%			15.6	%			13.38	%
Tier 1 capital to average assets (leverage ratio)			9.2	%			8.82	%			8.71	%			8.25	%			8.00	%			9.2	%			8.00	%
(1) Metric is a spot balance for the last day of each quarter presented.
(2) Customers’ reasons for the use of these non-GAAP measures and a detailed reconciliation between the non-GAAP measures and the comparable GAAP amounts are included at the end of this document.
(3) Regulatory capital ratios are estimated for Q2 2024 and actual for the remaining periods. In accordance with regulatory capital rules, Customers elected to apply the CECL capital transition provisions which delayed the effects of CECL on regulatory capital for two years until January 1, 2022, followed by a three-year transition period. The cumulative CECL capital transition impact as of December 31, 2021 which amounted to $61.6 million will be phased in at 25% per year beginning on January 1, 2022 through December 31, 2024. As of June 30, 2024, our regulatory capital ratios reflected 25%, or $15.4 million, benefit associated with the CECL transition provisions.

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS - UNAUDITED
(Dollars in thousands, except per share data)																					Six Months Ended
	Q2				Q1				Q4				Q3				Q2				June 30,
		2024				2024				2023				2023				2023				2024				2023
Interest income:
Loans and leases	$	224,265			$	217,999			$	239,453			$	271,107			$	241,745			$	442,264			$	485,957
Investment securities		47,586				46,802				51,074				54,243				48,026				94,388				95,342
Interest earning deposits		45,506				52,817				44,104				43,800				27,624				98,323				38,019
Loans held for sale		13,671				12,048				8,707				4,664				11,149				25,719				22,850
Other		3,010				2,111				2,577				2,526				1,616				5,121				2,937
Total interest income		334,038				331,777				345,915				376,340				330,160				665,815				645,105
Interest expense:
Deposits		148,784				153,725				150,307				145,825				136,375				302,509				280,305
FHLB advances		13,437				13,485				18,868				26,485				24,285				26,922				34,655
FRB advances		—				—				—				—				—				—				6,286
Subordinated debt		2,734				2,689				2,688				2,689				2,689				5,423				5,378
Other borrowings		1,430				1,493				1,546				1,568				1,540				2,923				3,311
Total interest expense		166,385				171,392				173,409				176,567				164,889				337,777				329,935
Net interest income		167,653				160,385				172,506				199,773				165,271				328,038				315,170
Provision for credit losses		18,121				17,070				13,523				17,856				23,629				35,191				43,232
Net interest income after provision for credit losses		149,532				143,315				158,983				181,917				141,642				292,847				271,938
Non-interest income:
Commercial lease income		10,282				9,683				9,035				8,901				8,917				19,965				18,243
Loan fees		5,233				5,280				5,926				6,029				4,271				10,513				8,261
Bank-owned life insurance		2,007				3,261				2,160				1,973				4,997				5,268				7,644
Mortgage finance transactional fees		1,058				946				927				1,018				1,376				2,004				2,450
Net gain (loss) on sale of loans		(238	)			10				(91	)			(348	)			(761	)			(228	)			(761	)
Loss on sale of capital call lines of credit		—				—				—				—				(5,037	)			—				(5,037	)
Net gain (loss) on sale of investment securities		(719	)			(30	)			(145	)			(429	)			—				(749	)			—
Unrealized gain on equity method investments		11,041				—				—				—				—				11,041				—
Other		2,373				2,081				860				631				2,234				4,454				3,318
Total non-interest income		31,037				21,231				18,672				17,775				15,997				52,268				34,118
Non-interest expense:
Salaries and employee benefits		44,947				36,025				33,965				33,845				33,120				80,972				65,465
Technology, communication and bank operations		16,227				21,904				16,887				15,667				16,407				38,131				32,996
Commercial lease depreciation		7,829				7,970				7,357				7,338				7,328				15,799				15,203
Professional services		6,104				6,353				9,820				8,569				9,192				12,457				16,788
Loan servicing		3,516				4,031				3,779				3,858				4,777				7,547				9,438
Occupancy		3,120				2,347				2,320				2,471				2,519				5,467				5,279
FDIC assessments, non-income taxes and regulatory fees		10,236				13,469				13,977				8,551				9,780				23,705				12,508
Advertising and promotion		1,254				682				850				650				546				1,936				1,595
Legal settlement expense		—				—				—				4,096				—				—				—
Other		10,219				6,388				4,812				4,421				5,628				16,607				10,158
Total non-interest expense		103,452				99,169				93,767				89,466				89,297				202,621				169,430
Income before income tax expense		77,117				65,377				83,888				110,226				68,342				142,494				136,626
Income tax expense		19,032				15,651				21,796				23,470				20,768				34,683				35,331
Net income		58,085				49,726				62,092				86,756				47,574				107,811				101,295
Preferred stock dividends		3,785				3,800				3,869				3,803				3,567				7,585				7,023
Net income available to common shareholders	$	54,300			$	45,926			$	58,223			$	82,953			$	44,007			$	100,226			$	94,272
Basic earnings per common share	$	1.72			$	1.46			$	1.86			$	2.65			$	1.41			$	3.18			$	2.99
Diluted earnings per common share		1.66				1.40				1.79				2.58				1.39				3.06				2.95

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEET - UNAUDITED
(Dollars in thousands)
	June 30,				March 31,				December 31,				September 30,				June 30,
		2024				2024				2023				2023				2023
ASSETS
Cash and due from banks	$	45,045			$	51,974			$	45,210			$	68,288			$	54,127
Interest earning deposits		3,003,542				3,649,146				3,801,136				3,351,686				3,101,097
Cash and cash equivalents		3,048,587				3,701,120				3,846,346				3,419,974				3,155,224
Investment securities, at fair value		2,511,650				2,604,868				2,405,640				2,773,207				2,824,638
Investment securities held to maturity		962,799				1,032,037				1,103,170				1,178,370				1,258,560
Loans held for sale		375,724				357,640				340,317				150,368				78,108
Loans and leases receivable		12,254,204				11,936,621				11,963,855				12,600,548				12,826,531
Loans receivable, mortgage finance, at fair value		1,002,711				962,610				897,912				962,566				1,006,268
Allowance for credit losses on loans and leases		(132,436	)			(133,296	)			(135,311	)			(139,213	)			(139,656	)
Total loans and leases receivable, net of allowance for credit losses on loans and leases		13,124,479				12,765,935				12,726,456				13,423,901				13,693,143
FHLB, Federal Reserve Bank, and other restricted stock		92,276				100,067				109,548				126,098				126,240
Accrued interest receivable		112,788				120,123				114,766				123,984				119,501
Bank premises and equipment, net		7,019				7,253				7,371				7,789				8,031
Bank-owned life insurance		293,108				293,400				292,193				291,670				290,322
Goodwill and other intangibles		3,629				3,629				3,629				3,629				3,629
Other assets		410,916				361,295				366,829				358,162				471,169
Total assets	$	20,942,975			$	21,347,367			$	21,316,265			$	21,857,152			$	22,028,565
LIABILITIES AND SHAREHOLDERS’ EQUITY
Demand, non-interest bearing deposits	$	4,474,862			$	4,688,880			$	4,422,494			$	4,758,682			$	4,490,198
Interest bearing deposits		13,203,231				13,272,503				13,497,742				13,436,682				13,460,233
Total deposits		17,678,093				17,961,383				17,920,236				18,195,364				17,950,431
FHLB advances		1,018,349				1,195,088				1,203,207				1,529,839				2,046,142
Other borrowings		123,970				123,905				123,840				123,775				123,710
Subordinated debt		182,370				182,300				182,230				182,161				182,091
Accrued interest payable and other liabilities		193,328				193,074				248,358				264,406				269,539
Total liabilities		19,196,110				19,655,750				19,677,871				20,295,545				20,571,913
Preferred stock		137,794				137,794				137,794				137,794				137,794
Common stock		35,686				35,540				35,459				35,330				35,301
Additional paid in capital		567,345				567,490				564,538				559,346				555,737
Retained earnings		1,259,808				1,205,508				1,159,582				1,101,359				1,018,406
Accumulated other comprehensive income (loss), net		(131,358	)			(132,305	)			(136,569	)			(149,812	)			(168,176	)
Treasury stock, at cost		(122,410	)			(122,410	)			(122,410	)			(122,410	)			(122,410	)
Total shareholders’ equity		1,746,865				1,691,617				1,638,394				1,561,607				1,456,652
Total liabilities and shareholders’ equity	$	20,942,975			$	21,347,367			$	21,316,265			$	21,857,152			$	22,028,565

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
AVERAGE BALANCE SHEET / NET INTEREST MARGIN - UNAUDITED
(Dollars in thousands)
	Three Months Ended
	June 30, 2024									March 31, 2024									June 30, 2023
	Average Balance			Interest Income or Expense			Average Yield or Cost (%)			Average Balance			Interest Income or Expense			Average Yield or Cost (%)			Average Balance			Interest Income or Expense			Average Yield or Cost (%)
Assets
Interest earning deposits	$	3,325,771		$	45,506		5.50	%		$	3,865,028		$	52,817		5.50	%		$	2,150,154		$	27,624		5.15	%
Investment securities (1)		3,732,565			47,586		5.13	%			3,771,097			46,802		4.99	%			3,949,732			48,026		4.86	%
Loans and leases:
Commercial & industrial:
Specialized lending loans and leases (2)		5,446,882			120,977		8.93	%			5,268,345			115,590		8.82	%			5,832,485			121,779		8.37	%
Other commercial & industrial loans (2)(3)		1,540,191			25,119		6.56	%			1,654,665			26,714		6.49	%			1,879,794			27,661		5.90	%
Mortgage finance loans		1,151,407			15,087		5.27	%			1,033,177			12,830		4.99	%			1,300,496			19,606		6.05	%
Multifamily loans		2,108,835			21,461		4.09	%			2,121,650			21,255		4.03	%			2,181,617			21,095		3.88	%
Non-owner occupied commercial real estate loans		1,396,771			20,470		5.89	%			1,348,468			20,179		6.02	%			1,428,086			19,877		5.58	%
Residential mortgages		520,791			5,955		4.60	%			522,528			5,708		4.39	%			535,739			5,735		4.28	%
Installment loans		1,186,486			28,867		9.79	%			1,179,721			27,771		9.47	%			1,684,215			37,141		8.84	%
Total loans and leases (4)		13,351,363			237,936		7.17	%			13,128,554			230,047		7.05	%			14,842,432			252,894		6.83	%
Other interest-earning assets		110,585			3,010		10.95	%			107,525			2,111		7.90	%			131,362			1,616		4.93	%
Total interest-earning assets		20,520,284			334,038		6.54	%			20,872,204			331,777		6.39	%			21,073,680			330,160		6.28	%
Non-interest-earning assets		464,919									463,025									581,055
Total assets	$	20,985,203								$	21,335,229								$	21,654,735
Liabilities
Interest checking accounts	$	5,719,698		$	64,047		4.50	%		$	5,538,846		$	61,531		4.47	%		$	5,309,775		$	49,862		3.77	%
Money market deposit accounts		3,346,718			38,167		4.59	%			3,233,103			36,811		4.58	%			1,978,546			19,678		3.99	%
Other savings accounts		1,810,375			21,183		4.71	%			1,753,118			21,399		4.91	%			997,205			9,839		3.96	%
Certificates of deposit		2,034,605			25,387		5.02	%			2,750,788			33,984		4.97	%			5,020,205			56,996		4.55	%
Total interest-bearing deposits (5)		12,911,396			148,784		4.63	%			13,275,855			153,725		4.66	%			13,305,731			136,375		4.11	%
Borrowings		1,454,010			17,601		4.87	%			1,506,707			17,667		4.72	%			2,357,981			28,514		4.85	%
Total interest-bearing liabilities		14,365,406			166,385		4.66	%			14,782,562			171,392		4.66	%			15,663,712			164,889		4.22	%
Non-interest-bearing deposits (5)		4,701,695									4,620,986									4,258,711
Total deposits and borrowings		19,067,101					3.51	%			19,403,548					3.55	%			19,922,423					3.32	%
Other non-interest-bearing liabilities		203,714									264,677									259,111
Total liabilities		19,270,815									19,668,225									20,181,534
Shareholders’ equity		1,714,388									1,667,004									1,473,201
Total liabilities and shareholders’ equity	$	20,985,203								$	21,335,229								$	21,654,735
Net interest income					167,653									160,385									165,271
Tax-equivalent adjustment					393									394									390
Net interest earnings				$	168,046								$	160,779								$	165,661
Interest spread							3.03	%								2.84	%								2.96	%
Net interest margin							3.28	%								3.09	%								3.14	%
Net interest margin tax equivalent (6)							3.29	%								3.10	%								3.15	%
(1) For presentation in this table, average balances and the corresponding average yields for investment securities are based upon historical cost, adjusted for amortization of premiums and accretion of discounts.
(2) Includes owner occupied commercial real estate loans.
(3) Includes PPP loans.
(4) Includes non-accrual loans, the effect of which is to reduce the yield earned on loans and leases, and deferred loan fees.
(5) Total costs of deposits (including interest bearing and non-interest bearing) were 3.40%, 3.45% and 3.11% for the three months ended June 30, 2024, March 31, 2024 and June 30, 2023, respectively.
(6) Tax-equivalent basis, using an estimated marginal tax rate of 26% for the three months ended June 30, 2024, March 31, 2024 and June 30, 2023, presented to approximate interest income as a taxable asset.

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
AVERAGE BALANCE SHEET / NET INTEREST MARGIN - UNAUDITED (CONTINUED)
(Dollars in thousands)
	Six Months Ended
	June 30, 2024									June 30, 2023
	Average Balance			Interest Income or Expense			Average Yield or Cost (%)			Average Balance			Interest Income or Expense			Average Yield or Cost (%)
Assets
Interest earning deposits	$	3,595,400		$	98,323		5.50	%		$	1,535,566		$	38,019		4.99	%
Investment securities (1)		3,751,831			94,388		5.06	%			3,990,265			95,342		4.78	%
Loans and leases:
Commercial & industrial:
Specialized lending loans and leases (2)		5,357,613			236,567		8.88	%			5,763,708			225,467		7.89	%
Other commercial & industrial loans (2)(3)		1,597,428			51,833		6.53	%			2,235,144			76,782		6.93	%
Mortgage finance loans		1,092,292			27,917		5.14	%			1,281,424			37,018		5.83	%
Multifamily loans		2,115,243			42,716		4.06	%			2,194,039			41,565		3.82	%
Non-owner occupied commercial real estate loans		1,372,619			40,649		5.96	%			1,438,844			40,076		5.62	%
Residential mortgages		521,659			11,663		4.50	%			539,304			11,333		4.24	%
Installment loans		1,183,104			56,638		9.63	%			1,705,984			76,566		9.05	%
Total loans and leases (4)		13,239,958			467,983		7.11	%			15,158,447			508,807		6.77	%
Other interest-earning assets		109,055			5,121		9.44	%			111,446			2,937		5.32	%
Total interest-earning assets		20,696,244			665,815		6.46	%			20,795,724			645,105		6.25	%
Non-interest-earning assets		463,972									559,766
Total assets	$	21,160,216								$	21,355,490
Liabilities
Interest checking accounts	$	5,629,272		$	125,578		4.49	%		$	6,396,042		$	120,347		3.79	%
Money market deposit accounts		3,289,911			74,978		4.58	%			2,222,917			40,461		3.67	%
Other savings accounts		1,781,746			42,582		4.81	%			910,241			16,125		3.57	%
Certificates of deposit		2,392,696			59,371		4.99	%			4,763,694			103,372		4.38	%
Total interest-bearing deposits (5)		13,093,625			302,509		4.65	%			14,292,894			280,305		3.95	%
Federal funds purchased		—			—		—	%			7,624			188		4.97	%
Borrowings		1,480,359			35,268		4.79	%			2,074,623			49,442		4.81	%
Total interest-bearing liabilities		14,573,984			337,777		4.66	%			16,375,141			329,935		4.06	%
Non-interest-bearing deposits (5)		4,661,341									3,284,416
Total deposits and borrowings		19,235,325					3.53	%			19,659,557					3.38	%
Other non-interest-bearing liabilities		234,195									253,376
Total liabilities		19,469,520									19,912,933
Shareholders’ equity		1,690,696									1,442,557
Total liabilities and shareholders’ equity	$	21,160,216								$	21,355,490
Net interest income					328,038									315,170
Tax-equivalent adjustment					787									765
Net interest earnings				$	328,825								$	315,935
Interest spread							2.93	%								2.86	%
Net interest margin							3.19	%								3.05	%
Net interest margin tax equivalent (6)							3.20	%								3.06	%
(1) For presentation in this table, average balances and the corresponding average yields for investment securities are based upon historical cost, adjusted for amortization of premiums and accretion of discounts.
(2) Includes owner occupied commercial real estate loans.
(3) Includes PPP loans.
(4) Includes non-accrual loans, the effect of which is to reduce the yield earned on loans and leases, and deferred loan fees.
(5) Total costs of deposits (including interest bearing and non-interest bearing) were 3.43% and 3.22% for the six months ended June 30, 2024 and 2023, respectively.
(6) Tax-equivalent basis, using an estimated marginal tax rate of 26% for the six months ended June 30, 2024 and 2023, presented to approximate interest income as a taxable asset.

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
PERIOD END LOAN AND LEASE COMPOSITION - UNAUDITED
(Dollars in thousands)
	June 30,			March 31,			December 31,			September 30,			June 30,
	2024			2024			2023			2023			2023
Loans and leases held for investment
Commercial:
Commercial & industrial:
Specialized lending	$	5,528,745		$	5,104,405		$	5,006,693		$	5,422,161		$	5,534,832
Other commercial & industrial (1)		1,092,146			1,113,517			1,162,317			1,252,427			1,240,908
Mortgage finance		1,122,812			1,071,146			1,014,742			1,042,549			1,108,598
Multifamily		2,067,332			2,123,675			2,138,622			2,130,213			2,151,734
Commercial real estate owner occupied		805,779			806,278			797,319			794,815			842,042
Commercial real estate non-owner occupied		1,202,606			1,182,084			1,177,650			1,178,203			1,211,091
Construction		163,409			185,601			166,393			252,588			212,214
Total commercial loans and leases		11,982,829			11,586,706			11,463,736			12,072,956			12,301,419
Consumer:
Residential		481,503			482,537			484,435			483,133			487,199
Manufactured housing		35,901			37,382			38,670			40,129			41,664
Installment:
Personal		474,481			492,892			555,533			629,843			752,470
Other		282,201			299,714			319,393			337,053			250,047
Total installment loans		756,682			792,606			874,926			966,896			1,002,517
Total consumer loans		1,274,086			1,312,525			1,398,031			1,490,158			1,531,380
Total loans and leases held for investment	$	13,256,915		$	12,899,231		$	12,861,767		$	13,563,114		$	13,832,799
Loans held for sale
Residential	$	2,684		$	870		$	1,215		$	1,005		$	1,234
Installment:
Personal		125,598			137,755			151,040			124,848			76,874
Other		247,442			219,015			188,062			24,515			—
Total installment loans		373,040			356,770			339,102			149,363			76,874
Total loans held for sale	$	375,724		$	357,640		$	340,317		$	150,368		$	78,108
Total loans and leases portfolio	$	13,632,639		$	13,256,871		$	13,202,084		$	13,713,482		$	13,910,907
(1) Includes PPP loans.

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
PERIOD END DEPOSIT COMPOSITION - UNAUDITED
(Dollars in thousands)
	June 30,			March 31,			December 31,			September 30,			June 30,
	2024			2024			2023			2023			2023
Demand, non-interest bearing	$	4,474,862		$	4,688,880		$	4,422,494		$	4,758,682		$	4,490,198
Demand, interest bearing		5,894,056			5,661,775			5,580,527			5,824,410			5,551,037
Total demand deposits		10,368,918			10,350,655			10,003,021			10,583,092			10,041,235
Savings		1,573,661			2,080,374			1,402,941			1,118,353			1,048,229
Money market		3,539,815			3,347,843			3,226,395			2,499,593			2,004,264
Time deposits		2,195,699			2,182,511			3,287,879			3,994,326			4,856,703
Total deposits	$	17,678,093		$	17,961,383		$	17,920,236		$	18,195,364		$	17,950,431

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
ASSET QUALITY - UNAUDITED
(Dollars in thousands)	As of June 30, 2024															As of March 31, 2024															As of June 30, 2023
	Total loans			Non accrual /NPLs			Allowance for credit losses			Total NPLs to total loans			Total reserves to total NPLs			Total loans			Non accrual /NPLs			Allowance for credit losses			Total NPLs to total loans			Total reserves to total NPLs			Total loans			Non accrual /NPLs			Allowance for credit losses			Total NPLs to total loans			Total reserves to total NPLs
Loan type
Commercial & industrial, including specialized lending (1)	$	6,740,992		$	5,488		$	23,721		0.08	%		432.23	%		$	6,326,458		$	3,608		$	23,003		0.06	%		637.56	%		$	6,878,070		$	4,441		$	29,092		0.06	%		655.08	%
Multifamily		2,067,332			14,002			20,652		0.68	%		147.49	%			2,123,675			5,161			18,307		0.24	%		354.72	%			2,151,734			4,022			15,400		0.19	%		382.89	%
Commercial real estate owner occupied		805,779			9,612			8,431		1.19	%		87.71	%			806,278			8,920			10,201		1.11	%		114.36	%			842,042			3,304			10,215		0.39	%		309.17	%
Commercial real estate non-owner occupied		1,202,606			62			17,966		0.01	%		28977.42	%			1,182,084			62			18,320		0.01	%		29548.39	%			1,211,091			—			13,495		—	%		—	%
Construction		163,409			—			1,856		—	%		—	%			185,601			—			1,866		—	%		—	%			212,214			—			2,639		—	%		—	%
Total commercial loans and leases receivable		10,980,118			29,164			72,626		0.27	%		249.03	%			10,624,096			17,751			71,697		0.17	%		403.90	%			11,295,151			11,767			70,841		0.10	%		602.03	%
Residential		481,503			8,179			5,884		1.70	%		71.94	%			482,537			8,089			6,707		1.68	%		82.92	%			487,199			7,306			6,846		1.50	%		93.70	%
Manufactured housing		35,901			2,047			4,094		5.70	%		200.00	%			37,382			2,268			4,160		6.07	%		183.42	%			41,664			2,634			4,338		6.32	%		164.69	%
Installment		756,682			5,614			49,832		0.74	%		887.64	%			792,606			6,958			50,732		0.88	%		729.12	%			1,002,517			6,537			57,631		0.65	%		881.61	%
Total consumer loans receivable		1,274,086			15,840			59,810		1.24	%		377.59	%			1,312,525			17,315			61,599		1.32	%		355.76	%			1,531,380			16,477			68,815		1.08	%		417.64	%
Loans and leases receivable		12,254,204			45,004			132,436		0.37	%		294.28	%			11,936,621			35,066			133,296		0.29	%		380.13	%			12,826,531			28,244			139,656		0.22	%		494.46	%
Loans receivable, mortgage finance, at fair value		1,002,711			—			—		—	%		—	%			962,610			—			—		—	%		—	%			1,006,268			—			—		—	%		—	%
Loans held for sale		375,724			2,376			—		0.63	%		—	%			357,640			588			—		0.16	%		—	%			78,108			—			—		—	%		—	%
Total portfolio	$	13,632,639		$	47,380		$	132,436		0.35	%		279.52	%		$	13,256,871		$	35,654		$	133,296		0.27	%		373.86	%		$	13,910,907		$	28,244		$	139,656		0.20	%		494.46	%
(1) Includes PPP loans.

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
NET CHARGE-OFFS/(RECOVERIES) - UNAUDITED
(Dollars in thousands)
	Q2				Q1			Q4				Q3			Q2				Six Months Ended June 30,
		2024			2024				2023			2023			2023 (1)					2024				2023
Loan type
Commercial & industrial, including specialized lending	$	5,665			$	3,672		$	5,282			$	2,974		$	258			$	9,337			$	187
Multifamily		1,433				473			127				1,999			1,448				1,906				1,448
Commercial real estate owner occupied		—				22			—				39			(34	)			22				(34	)
Commercial real estate non-owner occupied		—				—			(288	)			—			266				—				4,500
Construction		(7	)			—			—				—			—				(7	)			(116	)
Residential		(20	)			18			(1	)			13			24				(2	)			22
Installment		11,640				13,783			12,202				12,473			13,602				25,423				28,208
Total net charge-offs (recoveries) from loans held for investment	$	18,711			$	17,968		$	17,322			$	17,498		$	15,564			$	36,679			$	34,215
(1) Excludes $6.2 million of charge-offs for certain PCD loans acquired from the FDIC that were immediately applied against $8.7 million of allowance for credit losses on PCD loans recognized upon the acquisition of the loan portfolio on June 15, 2023. Subsequent recoveries and charge-offs of these PCD loans will be included in the period in which they occur.

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES

RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED

We believe that the non-GAAP measurements disclosed within this document are useful for investors, regulators, management and others to evaluate our core results of operations and financial condition relative to other financial institutions. These non-GAAP financial measures are frequently used by securities analysts, investors, and other interested parties in the evaluation of companies in our industry. These non-GAAP financial measures exclude from corresponding GAAP measures the impact of certain elements that we do not believe are representative of our ongoing financial results, which we believe enhance an overall understanding of our performance and increases comparability of our period to period results. Investors should consider our performance and financial condition as reported under GAAP and all other relevant information when assessing our performance or financial condition. The non-GAAP measures presented are not necessarily comparable to non-GAAP measures that may be presented by other financial institutions. Although non-GAAP financial measures are frequently used in the evaluation of a company, they have limitations as analytical tools and should not be considered in isolation or as a substitute for analysis of our results of operations or financial condition as reported under GAAP.

The following tables present reconciliations of GAAP to non-GAAP measures disclosed within this document.

Core Earnings and Adjusted Core Earnings - Customers Bancorp																															Six Months Ended June 30,
	Q2 2024							Q1 2024					Q4 2023						Q3 2023						Q2 2023						2024							2023
(Dollars in thousands, except per share data)	USD			Per share				USD		Per share			USD			Per share			USD			Per share			USD			Per share			USD			Per share				USD		Per share
GAAP net income to common shareholders	$	54,300		$	1.66			$	45,926	$	1.40		$	58,223		$	1.79		$	82,953		$	2.58		$	44,007		$	1.39		$	100,226		$	3.06			$	94,272	$	2.95
Reconciling items (after tax):
Severance expense		1,928			0.06				—		—			473			0.01			—			—			141			0.00			1,928			0.06				778		0.02
Impairments on fixed assets and leases		—			—				—		—			—			—			—			—			12			0.00			—			—				98		0.00
Loss on sale of capital call lines of credit		—			—				—		—			—			—			—			—			3,914			0.12			—			—				3,914		0.12
(Gains) losses on investment securities		561			0.02				57		0.00			(85	)		0.00			492			0.02			49			0.00			618			0.02				0		0.00
Derivative credit valuation adjustment		(44	)		0.00				169		0.01			267			0.01			(151	)		0.00			(101	)		0.00			125			0.00				103		0.00
Tax on surrender of bank-owned life insurance policies		—			—				—		—			—			—			—			—			4,141			0.13			—			—				4,141		0.13
FDIC special assessment		138			0.00				380		0.01			2,755			0.08			—			—			—			—			518			0.02				—		—
Unrealized (gain) on equity method investments		(8,316	)		(0.25	)			—		—			—			—			—			—			—			—			(8,316	)		(0.25	)			—		—
Core earnings	$	48,567		$	1.49			$	46,532	$	1.42		$	61,633		$	1.90		$	83,294		$	2.59		$	52,163		$	1.65		$	95,099		$	2.90			$	103,306	$	3.22
One-time non-interest expense items recorded in 2024 (after-tax):
Deposit servicing fees prior to 2024		—			—				5,405		0.16			—			—			—			—			—			—			5,405			0.16				—		—
FDIC premiums prior to 2024		—			—				3,200		0.10			—			—			—			—			—			—			3,200			0.10				—		—
Total one-time non-interest expense items		—			—				8,605		0.26			—			—			—			—			—			—			8,605			0.26				—		—
Adjusted core earnings (adjusted for one-time non-interest expense items)	$	48,567		$	1.49			$	55,137	$	1.68		$	61,633		$	1.90		$	83,294		$	2.59		$	52,163		$	1.65		$	103,704		$	3.16			$	103,306	$	3.22

Core Return on Average Assets and Adjusted Core Return on Average Assets - Customers Bancorp																					Six Months Ended June 30,
(Dollars in thousands, except per share data)	Q2 2024				Q1 2024				Q4 2023				Q3 2023				Q2 2023					2024				2023
GAAP net income	$	58,085			$	49,726			$	62,092			$	86,756			$	47,574			$	107,811			$	101,295
Reconciling items (after tax):
Severance expense		1,928				—				473				—				141				1,928				778
Impairments on fixed assets and leases		—				—				—				—				12				—				98
Loss on sale of capital call lines of credit		—				—				—				—				3,914				—				3,914
(Gains) losses on investment securities		561				57				(85	)			492				49				618				0
Derivative credit valuation adjustment		(44	)			169				267				(151	)			(101	)			125				103
Tax on surrender of bank-owned life insurance policies		—				—				—				—				4,141				—				4,141
FDIC special assessment		138				380				2,755				—				—				518				—
Unrealized (gain) on equity method investments		(8,316	)			—				—				—				—				(8,316	)			—
Core net income	$	52,352			$	50,332			$	65,502			$	87,097			$	55,730			$	102,684			$	110,329
One-time non-interest expense items recorded in 2024 (after-tax):
Deposit servicing fees prior to 2024		—				5,405				—				—				—				5,405				—
FDIC premiums prior to 2024		—				3,200				—				—				—				3,200				—
Total one-time non-interest expense items		—				8,605				—				—				—				8,605				—
Adjusted core net income (adjusted for one-time non-interest expense items)	$	52,352			$	58,937			$	65,502			$	87,097			$	55,730			$	111,289			$	110,329
Average total assets	$	20,985,203			$	21,335,229			$	21,252,273			$	21,978,010			$	21,654,735			$	21,160,216			$	21,355,490
Core return on average assets		1.00	%			0.95	%			1.22	%			1.57	%			1.03	%			0.98	%			1.04	%
Adjusted core return on average assets (adjusted for one-time non-interest expense items)		1.00	%			1.11	%			1.22	%			1.57	%			1.03	%			1.06	%			1.04	%

Core Pre-Tax Pre-Provision Net Income and ROAA and Adjusted Core Pre-Tax Pre-Provision Net Income and ROAA - Customers Bancorp																					Six Months Ended June 30,
(Dollars in thousands, except per share data)	Q2 2024				Q1 2024				Q4 2023				Q3 2023				Q2 2023					2024				2023
GAAP net income	$	58,085			$	49,726			$	62,092			$	86,756			$	47,574			$	107,811			$	101,295
Reconciling items:
Income tax expense		19,032				15,651				21,796				23,470				20,768				34,683				35,331
Provision (benefit) for credit losses		18,121				17,070				13,523				17,856				23,629				35,191				43,232
Provision (benefit) for credit losses on unfunded commitments		1,594				430				(136	)			48				(304	)			2,024				(24	)
Severance expense		2,560				—				639				—				182				2,560				991
Impairments on fixed assets and leases		—				—				—				—				15				—				124
Loss on sale of capital call lines of credit		—				—				—				—				5,037				—				5,037
(Gains) losses on investment securities		744				75				(114	)			626				62				819				0
Derivative credit valuation adjustment		(58	)			222				361				(192	)			(130	)			164				129
FDIC special assessment		183				500				3,723				—				—				683				—
Unrealized (gain) on equity method investments		(11,041	)			—				—				—				—				(11,041	)			—
Core pre-tax pre-provision net income	$	89,220			$	83,674			$	101,884			$	128,564			$	96,833			$	172,894			$	186,115
One-time non-interest expense items recorded in 2024:
Deposit servicing fees prior to 2024		—				7,106				—				—				—				7,106				—
FDIC premiums prior to 2024		—				4,208				—				—				—				4,208				—
Total one-time non-interest expense items		—				11,314				—				—				—				11,314				—
Adjusted core pre-tax pre-provision net income (adjusted for one-time non-interest expense items)	$	89,220			$	94,988			$	101,884			$	128,564			$	96,833			$	184,208			$	186,115
Average total assets	$	20,985,203			$	21,335,229			$	21,252,273			$	21,978,010			$	21,654,735			$	21,160,216			$	21,355,490
Core pre-tax pre-provision ROAA		1.71	%			1.58	%			1.90	%			2.32	%			1.79	%			1.64	%			1.76	%
Adjusted core pre-tax pre-provision ROAA (adjusted for one-time non-interest expense items)		1.71	%			1.79	%			1.90	%			2.32	%			1.79	%			1.75	%			1.76	%

Core Return on Average Common Equity and Adjusted Core Return on Average Common Equity - Customers Bancorp																					Six Months Ended June 30,
(Dollars in thousands, except per share data)	Q2 2024				Q1 2024				Q4 2023				Q3 2023				Q2 2023					2024				2023
GAAP net income to common shareholders	$	54,300			$	45,926			$	58,223			$	82,953			$	44,007			$	100,226			$	94,272
Reconciling items (after tax):
Severance expense		1,928				—				473				—				141				1,928				778
Impairments on fixed assets and leases		—				—				—				—				12				—				98
Loss on sale of capital call lines of credit		—				—				—				—				3,914				—				3,914
(Gains) losses on investment securities		561				57				(85	)			492				49				618				0
Derivative credit valuation adjustment		(44	)			169				267				(151	)			(101	)			125				103
Tax on surrender of bank-owned life insurance policies		—				—				—				—				4,141				—				4,141
FDIC special assessment		138				380				2,755				—				—				518				—
Unrealized (gain) on equity method investments		(8,316	)			—				—				—				—				(8,316	)			—
Core earnings	$	48,567			$	46,532			$	61,633			$	83,294			$	52,163			$	95,099			$	103,306
One-time non-interest expense items recorded in 2024 (after-tax):
Deposit servicing fees prior to 2024		—				5,405				—				—				—				5,405				—
FDIC premiums prior to 2024		—				3,200				—				—				—				3,200				—
Total one-time non-interest expense items		—				8,605				—				—				—				8,605				—
Adjusted core earnings (adjusted for one-time non-interest expense items)	$	48,567			$	55,137			$	61,633			$	83,294			$	52,163			$	103,704			$	103,306
Average total common shareholders’ equity	$	1,576,595			$	1,529,211			$	1,449,728			$	1,373,244			$	1,335,408			$	1,552,903			$	1,304,764
Core return on average common equity		12.39	%			12.24	%			16.87	%			24.06	%			15.67	%			12.32	%			15.97	%
Adjusted core return on average common equity (adjusted for one-time non-interest expense items)		12.39	%			14.50	%			16.87	%			24.06	%			15.67	%			13.43	%			15.97	%

Core Pre-Tax Pre-Provision ROCE and Adjusted Core Pre-Tax Pre-Provision ROCE - Customers Bancorp																					Six Months Ended June 30,
(Dollars in thousands, except per share data)	Q2 2024				Q1 2024				Q4 2023				Q3 2023				Q2 2023					2024				2023
GAAP net income to common shareholders	$	54,300			$	45,926			$	58,223			$	82,953			$	44,007			$	100,226			$	94,272
Reconciling items:
Income tax expense		19,032				15,651				21,796				23,470				20,768				34,683				35,331
Provision (benefit) for credit losses		18,121				17,070				13,523				17,856				23,629				35,191				43,232
Provision (benefit) for credit losses on unfunded commitments		1,594				430				(136	)			48				(304	)			2,024				(24	)
Severance expense		2,560				—				639				—				182				2,560				991
Impairments on fixed assets and leases		—				—				—				—				15				—				124
Loss on sale of capital call lines of credit		—				—				—				—				5,037				—				5,037
(Gains) losses on investment securities		744				75				(114	)			626				62				819				0
Derivative credit valuation adjustment		(58	)			222				361				(192	)			(130	)			164				129
FDIC special assessment		183				500				3,723				—				—				683				—
Unrealized (gain) on equity method investments		(11,041	)			—				—				—				—				(11,041	)			—
Core pre-tax pre-provision net income available to common shareholders	$	85,435			$	79,874			$	98,015			$	124,761			$	93,266			$	165,309			$	179,092
One-time non-interest expense items recorded in 2024:
Deposit servicing fees prior to 2024		—				7,106				—				—				—				7,106				—
FDIC premiums prior to 2024		—				4,208				—				—				—				4,208				—
Total one-time non-interest expense items		—				11,314				—				—				—				11,314				—
Adjusted core pre-tax pre-provision net income available to common shareholders	$	85,435			$	91,188			$	98,015			$	124,761			$	93,266			$	176,623			$	179,092
Average total common shareholders’ equity	$	1,576,595			$	1,529,211			$	1,449,728			$	1,373,244			$	1,335,408			$	1,552,903			$	1,304,764
Core pre-tax pre-provision ROCE		21.79	%			21.01	%			26.82	%			36.04	%			28.01	%			21.41	%			27.68	%
Adjusted core pre-tax pre-provision ROCE (adjusted for one-time non-interest expense items)		21.79	%			23.98	%			26.82	%			36.04	%			28.01	%			22.87	%			27.68	%

Core Efficiency Ratio and Adjusted Core Efficiency Ratio - Customers Bancorp																					Six Months Ended June 30,
(Dollars in thousands, except per share data)	Q2 2024				Q1 2024				Q4 2023				Q3 2023				Q2 2023					2024				2023
GAAP net interest income	$	167,653			$	160,385			$	172,506			$	199,773			$	165,271			$	328,038			$	315,170
GAAP non-interest income	$	31,037			$	21,231			$	18,672			$	17,775			$	15,997			$	52,268			$	34,118
Loss on sale of capital call lines of credit		—				—				—				—				5,037				—				5,037
(Gains) losses on investment securities		744				75				(114	)			626				62				819				0
Derivative credit valuation adjustment		(58	)			222				361				(192	)			(130	)			164				129
Unrealized (gain) on equity method investments		(11,041	)			—				—				—				—				(11,041	)			—
Core non-interest income		20,682				21,528				18,919				18,209				20,966				42,210				39,284
Core revenue	$	188,335			$	181,913			$	191,425			$	217,982			$	186,237			$	370,248			$	354,454
GAAP non-interest expense	$	103,452			$	99,169			$	93,767			$	89,466			$	89,297			$	202,621			$	169,430
Severance expense		(2,560	)			—				(639	)			—				(182	)			(2,560	)			(991	)
Impairments on fixed assets and leases		—				—				—				—				(15	)			—				(124	)
FDIC special assessment		(183	)			(500	)			(3,723	)			—				—				(683	)			—
Core non-interest expense	$	100,709			$	98,669			$	89,405			$	89,466			$	89,100			$	199,378			$	168,315
One-time non-interest expense items recorded in 2024:
Deposit servicing fees prior to 2024		—				(7,106	)			—				—				—				(7,106	)			—
FDIC premiums prior to 2024		—				(4,208	)			—				—				—				(4,208	)			—
Total one-time non-interest expense items		—				(11,314	)			—				—				—				(11,314	)			—
Adjusted core non-interest expense	$	100,709			$	87,355			$	89,405			$	89,466			$	89,100			$	188,064			$	168,315
Core efficiency ratio (1)		53.47	%			54.24	%			46.70	%			41.04	%			47.84	%			53.85	%			47.49	%
Adjusted core efficiency ratio (adjusted for one-time non-interest expense items) (2)		53.47	%			48.02	%			46.70	%			41.04	%			47.84	%			50.79	%			47.49	%
(1) Core efficiency ratio calculated as core non-interest expense divided by core revenue.
(2) Adjusted core efficiency ratio calculated as adjusted core non-interest expense divided by core revenue.

Core Non-Interest Expense to Average Total Assets and Adjusted Core Non-Interest Expense to Average Total Assets- Customers Bancorp																					Six Months Ended June 30,
(Dollars in thousands, except per share data)	Q2 2024				Q1 2024				Q4 2023				Q3 2023				Q2 2023					2024				2023
GAAP non-interest expense	$	103,452			$	99,169			$	93,767			$	89,466			$	89,297			$	202,621			$	169,430
Severance expense		(2,560	)			—				(639	)			—				(182	)			(2,560	)			(991	)
Impairments on fixed assets and leases		—				—				—				—				(15	)			—				(124	)
FDIC special assessment		(183	)			(500	)			(3,723	)			—				—				(683	)			—
Core non-interest expense	$	100,709			$	98,669			$	89,405			$	89,466			$	89,100			$	199,378			$	168,315
One-time non-interest expense items recorded in 2024:
Deposit servicing fees prior to 2024		—				(7,106	)			—				—				—				(7,106	)			—
FDIC premiums prior to 2024		—				(4,208	)			—				—				—				(4,208	)			—
Total one-time non-interest expense items		—				(11,314	)			—				—				—				(11,314	)			—
Adjusted core non-interest expense	$	100,709			$	87,355			$	89,405			$	89,466			$	89,100			$	188,064			$	168,315
Average total assets	$	20,985,203			$	21,335,229			$	21,252,273			$	21,978,010			$	21,654,735			$	21,160,216			$	21,355,490
Core non-interest expense to average total assets		1.93	%			1.86	%			1.67	%			1.62	%			1.65	%			1.89	%			1.59	%
Adjusted core non-interest expense to average total assets (adjusted for one-time non-interest expense items)		1.93	%			1.65	%			1.67	%			1.62	%			1.65	%			1.79	%			1.59	%

Business Unit Deposits (formerly, Core Deposits, Total Deposits, excluding Wholesale CDs and BMTX student deposits) - Customers Bancorp
(Dollars in thousands, except per share data)	Q2 2024			Q1 2024			Q4 2023			Q3 2023			Q2 2023
Total deposits	$	17,678,093		$	17,961,383		$	17,920,236		$	18,195,364		$	17,950,431
Reconciling items:
Wholesale CDs		1,545,885			1,809,573			2,970,615			3,713,933			4,651,054
BMTX student deposits		—			850			1,157			636,951			407,118
Business Unit Deposits (formerly, Core Deposits, Total deposits, excluding wholesale CDs and BMTX student deposits)	$	16,132,208		$	16,150,960		$	14,948,464		$	13,844,480		$	12,892,259

Tangible Common Equity to Tangible Assets - Customers Bancorp
(Dollars in thousands, except per share data)	Q2 2024				Q1 2024				Q4 2023				Q3 2023				Q2 2023
GAAP total shareholders’ equity	$	1,746,865			$	1,691,617			$	1,638,394			$	1,561,607			$	1,456,652
Reconciling items:
Preferred stock		(137,794	)			(137,794	)			(137,794	)			(137,794	)			(137,794	)
Goodwill and other intangibles		(3,629	)			(3,629	)			(3,629	)			(3,629	)			(3,629	)
Tangible common equity	$	1,605,442			$	1,550,194			$	1,496,971			$	1,420,184			$	1,315,229
GAAP total assets	$	20,942,975			$	21,347,367			$	21,316,265			$	21,857,152			$	22,028,565
Reconciling items:
Goodwill and other intangibles		(3,629	)			(3,629	)			(3,629	)			(3,629	)			(3,629	)
Tangible assets	$	20,939,346			$	21,343,738			$	21,312,636			$	21,853,523			$	22,024,936
Tangible common equity to tangible assets		7.7	%			7.3	%			7.0	%			6.5	%			6.0	%

Tangible Book Value per Common Share - Customers Bancorp
(Dollars in thousands, except share and per share data)	Q2 2024				Q1 2024				Q4 2023				Q3 2023				Q2 2023
GAAP total shareholders’ equity	$	1,746,865			$	1,691,617			$	1,638,394			$	1,561,607			$	1,456,652
Reconciling Items:
Preferred stock		(137,794	)			(137,794	)			(137,794	)			(137,794	)			(137,794	)
Goodwill and other intangibles		(3,629	)			(3,629	)			(3,629	)			(3,629	)			(3,629	)
Tangible common equity	$	1,605,442			$	1,550,194			$	1,496,971			$	1,420,184			$	1,315,229
Common shares outstanding		31,667,655				31,521,931				31,440,906				31,311,254				31,282,318
Tangible book value per common share	$	50.70			$	49.18			$	47.61			$	45.36			$	42.04

 

View source version on businesswire.com: https://www.businesswire.com/news/home/20240724679699/en/

David W. Patti, Communications Director 610-451-9452

Source: Customers Bancorp, Inc.

FAQ

What were Customers Bancorp's earnings for Q2 2024?

Customers Bancorp reported Q2 2024 net income of $54.3 million, or $1.66 per diluted share.

How did Customers Bancorp's net interest margin change in Q2 2024?

The net interest margin increased to 3.29% in Q2 2024 from 3.10% in Q1 2024.

What is the CET1 ratio for Customers Bancorp as of June 30, 2024?

The CET1 ratio increased to 12.8% as of June 30, 2024.

How much did Customers Bancorp's total loans and leases grow in Q2 2024?

Total loans and leases grew by $375.8 million in Q2 2024.

What was the book value per share for Customers Bancorp at the end of Q2 2024?

The book value per share was $50.70 at the end of Q2 2024.

How did Customers Bancorp's provision for credit losses change in Q2 2024?

The provision for credit losses increased to $17.9 million in Q2 2024 from $16.0 million in Q1 2024.

What percentage of Customers Bancorp's deposits were insured as of June 30, 2024?

Approximately 76% of total deposits were insured as of June 30, 2024.

Did Customers Bancorp initiate any stock repurchase programs in Q2 2024?

Yes, Customers Bancorp initiated a stock repurchase program to buy back up to 497,509 shares.