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CSG Systems International, Inc. (NASDAQ: CSGS) is a leading provider of business support solutions and services, catering to a majority of the top 100 global communications service providers. These include industry giants such as AT&T, Comcast, Dish Network, France Telecom, Orange, T-Mobile, Telefonica, Time Warner Cable, Vodafone, Vivo, and Verizon.
For over 25 years, CSG Systems International has been at the forefront of offering comprehensive solutions in voice, video, data, and content services. Their portfolio encompasses a wide range of licensed and Software-as-a-Service (SaaS) products designed to help clients improve business operations, compete more effectively, and enhance customer experiences. The company's cloud-first architecture and customer-centric approach enable businesses to deliver exceptional experiences across multiple touchpoints, simplifying connections and transactions for B2B, B2C, and B2B2X customers.
CSG Systems International operates in one primary segment: Solutions and Services. Their expertise spans various industry verticals, allowing them to tackle the growing complexity of business in the digital age. The company generates a significant portion of its revenue from the Americas, primarily the United States.
Recent achievements include numerous partnerships with leading global communications providers and continuous innovation in their SaaS offerings. These advancements have positioned CSG Systems International as a vital player in helping businesses navigate the evolving digital landscape.
For more information, visit CSG Systems International.
CSG (NASDAQ: CSGS) has scheduled a conference call on May 3, 2023, at 5:00 p.m. ET to discuss its first quarter 2023 earnings results. CSG President and CEO Brian Shepherd, along with CFO Hai Tran, will lead the call. Interested participants can join by calling 1-888-412-4131 using the passcode 2327393. Additionally, an archived version of the call will be available for later access. CSG specializes in empowering companies through customer experience and billing solutions, with a strong global services team of over 5,000 professionals.
CSG (NASDAQ: CSGS) released its inaugural Impact Report, showcasing significant advancements in diversity, inclusion, social impact, and sustainability for 2022. CSG joined the United Nations Global Compact, achieving a "Prime" ESG Corporate rating. Other highlights include being recognized as a Great Place to Work in India and accumulating over 2,000 volunteer hours through a partnership with We Make Change. With over 5,700 employees across 120 countries, CSG emphasizes its commitment to transparency in environmental and social governance data, aiming for a sustainable future for its customers and employees.
CSG (NASDAQ: CSGS) has released its State of the Customer Experience 2023 Report, highlighting insights from over 12 billion customer journey interactions and 710 million supported end consumers. Key findings suggest that businesses are reorganizing to enhance customer experience (CX) through digital innovations, while also valuing traditional processes. Brands are encouraged to prioritize security as a crucial element in building customer trust. CSG emphasizes the need for brands to partner with experts in technology to improve their CX strategies and adopt solutions to drive revenue growth and operational efficiency.
CSG (NASDAQ: CSGS) has secured a patent in the US and Australia for its CSG Encompass platform, designed to enhance the B2B2X marketplace for communication service providers (CSPs).
This innovative solution enables CSPs to quickly create and launch personalized product bundles without the need for IT integration costs, supporting flexible partnerships.
The patent signifies CSG's leadership in the industry, reinforcing its commitment to facilitating seamless digital transactions and new monetization channels for CSPs amidst the evolving customer expectations.
CSG (NASDAQ: CSGS) announced its participation at Sidoti's Virtual Spring Conference scheduled for March 23, 2023, at 1:45 pm EDT. CEO Brian Shepherd will lead the presentation, discussing the company's innovative solutions that help businesses enhance customer experiences and streamline billing and payments. CSG empowers organizations to connect more effectively with their customers, backed by a global team of over 5,000 experts. For further details, attendees can register for the event here.
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