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CSG Systems International, Inc. (NASDAQ: CSGS) is a leading provider of business support solutions and services, catering to a majority of the top 100 global communications service providers. These include industry giants such as AT&T, Comcast, Dish Network, France Telecom, Orange, T-Mobile, Telefonica, Time Warner Cable, Vodafone, Vivo, and Verizon.
For over 25 years, CSG Systems International has been at the forefront of offering comprehensive solutions in voice, video, data, and content services. Their portfolio encompasses a wide range of licensed and Software-as-a-Service (SaaS) products designed to help clients improve business operations, compete more effectively, and enhance customer experiences. The company's cloud-first architecture and customer-centric approach enable businesses to deliver exceptional experiences across multiple touchpoints, simplifying connections and transactions for B2B, B2C, and B2B2X customers.
CSG Systems International operates in one primary segment: Solutions and Services. Their expertise spans various industry verticals, allowing them to tackle the growing complexity of business in the digital age. The company generates a significant portion of its revenue from the Americas, primarily the United States.
Recent achievements include numerous partnerships with leading global communications providers and continuous innovation in their SaaS offerings. These advancements have positioned CSG Systems International as a vital player in helping businesses navigate the evolving digital landscape.
For more information, visit CSG Systems International.
CSG (NASDAQ: CSGS) has scheduled a conference call on May 3, 2023, at 5:00 p.m. ET to discuss its first quarter 2023 earnings results. CSG President and CEO Brian Shepherd, along with CFO Hai Tran, will lead the call. Interested participants can join by calling 1-888-412-4131 using the passcode 2327393. Additionally, an archived version of the call will be available for later access. CSG specializes in empowering companies through customer experience and billing solutions, with a strong global services team of over 5,000 professionals.
CSG (NASDAQ: CSGS) released its inaugural Impact Report, showcasing significant advancements in diversity, inclusion, social impact, and sustainability for 2022. CSG joined the United Nations Global Compact, achieving a "Prime" ESG Corporate rating. Other highlights include being recognized as a Great Place to Work in India and accumulating over 2,000 volunteer hours through a partnership with We Make Change. With over 5,700 employees across 120 countries, CSG emphasizes its commitment to transparency in environmental and social governance data, aiming for a sustainable future for its customers and employees.
CSG (NASDAQ: CSGS) has released its State of the Customer Experience 2023 Report, highlighting insights from over 12 billion customer journey interactions and 710 million supported end consumers. Key findings suggest that businesses are reorganizing to enhance customer experience (CX) through digital innovations, while also valuing traditional processes. Brands are encouraged to prioritize security as a crucial element in building customer trust. CSG emphasizes the need for brands to partner with experts in technology to improve their CX strategies and adopt solutions to drive revenue growth and operational efficiency.
CSG (NASDAQ: CSGS) has secured a patent in the US and Australia for its CSG Encompass platform, designed to enhance the B2B2X marketplace for communication service providers (CSPs).
This innovative solution enables CSPs to quickly create and launch personalized product bundles without the need for IT integration costs, supporting flexible partnerships.
The patent signifies CSG's leadership in the industry, reinforcing its commitment to facilitating seamless digital transactions and new monetization channels for CSPs amidst the evolving customer expectations.
CSG (NASDAQ: CSGS) announced its participation at Sidoti's Virtual Spring Conference scheduled for March 23, 2023, at 1:45 pm EDT. CEO Brian Shepherd will lead the presentation, discussing the company's innovative solutions that help businesses enhance customer experiences and streamline billing and payments. CSG empowers organizations to connect more effectively with their customers, backed by a global team of over 5,000 experts. For further details, attendees can register for the event here.
CSG (NASDAQ: CSGS) has launched its joint solution with Axiata Digital Labs (ADL) for Namibia's leading mobile operator. This unified cloud solution enhances flexibility and rapid market introduction, enabling new revenue streams and digital services for enterprises and consumers. Built on TM Forum Open API standards, the platform integrates smoothly into existing telecommunications systems while reducing operational costs. CSG and ADL's collaboration aims to help telecoms diversify their business models and enhance customer experiences. The project was awarded for Visionary Impact at the 2021 TM Forum Catalyst Awards.
CSG (NASDAQ: CSGS) has published its inaugural environmental disclosure in accordance with the TCFD framework, marking a significant milestone in its corporate responsibility efforts. This aligns with previous sustainability reports published by CSG, indicating a commitment to transparency in environmental, social, and governance (ESG) factors. CEO Brian Shepherd highlighted the importance of providing reliable ESG data to stakeholders. The TCFD, established in 2015, aims to enhance climate-related financial risk disclosures. The TCFD report is now available on CSG's ESG webpage, reflecting ongoing improvements in their ESG strategy.
CSG (NASDAQ: CSGS) has announced a 6% increase in its quarterly cash dividend, raising the payment to
CSG (NASDAQ: CSGS) announced strong financial results for 2022, with a total revenue of $1.09 billion, reflecting a 4.1% increase year-over-year. The fourth quarter revenue reached $289.9 million, a 5.4% rise from the previous year. GAAP operating income was $78.7 million for the year, a decline of 36.6% due to restructuring charges. Shareholders benefited from over $120 million in returns, including a 6% dividend increase for 2023, marking the 10th consecutive year of payout growth. CSG anticipates revenue growth to accelerate in 2023, projecting $1.13 billion to $1.17 billion in revenue and adjusted operating margins between 16.5% and 17.0%.
CSG (NASDAQ: CSGS) is hosting a conference call on February 1, 2023, at 5:00 p.m. ET to discuss the fourth quarter and year-end earnings results for 2022. The call will be led by CSG's president and CEO Brian Shepherd along with CFO Hai Tran. Investors can join by calling 1-888-412-4131 and using passcode 2327393. CSG provides customer experience, billing, and payment solutions, helping businesses enhance user engagement and profitability.
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