CSG Recognized in The Top Ten Percent for ESG Corporate Rating by Morningstar Sustainalytics

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CSG (NASDAQ: CSGS) has been rated 'Low Risk' by Morningstar Sustainalytics, a leading ESG corporate rating agency, placing the company in the top ten percent of the software and service industry and the top fifteen percent of all publicly traded companies. The rating highlights CSG's low exposure to material financial impacts driven by ESG factors and strong management. CSG received the highest score for its diversity programs and was recognized for its commitment to aligning strategies with the United Nations Global Compact's principles.

Positive

• CSG's top-tier ESG ratings from Morningstar Sustainalytics, ISS, and MSCI demonstrate the company's strong commitment to ESG principles and sustainable practices, which can enhance its reputation and investor appeal.

Negative

• None.

CSG rated “Low Risk” in the software and services industry

DENVER--(BUSINESS WIRE)-- CSG^® (NASDAQ: CSGS) today announced that Morningstar Sustainalytics, a leading Environmental, Social and Governance “ESG” Corporate rating agency, scored CSG in the top ten percent of companies in the software and service industry and in the top fifteen percent for all publicly traded companies, noting the company’s low exposure to risk of material financial impacts driven by ESG factors and strong management.

Among the top-weighted categories, CSG received the highest score for its diversity programs, underscoring the company’s commitment to grow and develop a diverse workforce and support employee belonging through mentorship and affinity groups. CSG also was recognized for its commitment to aligning strategies and operations with the United Nations Global Compact's universal principles.

“We are proud to be named in the top ten percent of software and services companies by one of the leading ESG corporate rating agencies,” said Cindy Parsons, Executive Director of Sustainability & ESG. “CSG is a purpose-driven SaaS company with a strong commitment to advance progress towards a more sustainable and inclusive world and believe it is our corporate responsibility to uphold our promise.”

Earlier this year, CSG was recognized with the “Prime” Institutional Shareholder Services (“ISS”) ESG Corporate rating, marking the second consecutive year that CSG has received this distinction. The company also has maintained its AA ESG Rating with MSCI, a leading ESG rating for the global investment community.

Sustainalytics’ ESG Risk Ratings score a company’s exposure to industry-specific material ESG risks and how well a company manages those risks.

Learn more about CSG’s impact and purpose-led initiatives here: CSG Global Impact Report.

About CSG

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders can take control of their future and tap into guidance along the way from our fiercely committed and forward-thinking CSGers around the world.

Want to be future-ready and a change-maker like the global brands that trust CSG? Visit csgi.com to learn more.

View source version on businesswire.com: https://www.businesswire.com/news/home/20231114950195/en/

John Rea

Investor Relations

+1 (210) 687-4409

john.rea@csgi.com

Source: CSG

FAQ

What is CSG's ESG rating?

Morningstar Sustainalytics rated CSG in the top ten percent of the software and service industry and in the top fifteen percent for all publicly traded companies, highlighting the company's low exposure to ESG risks and strong management.

What are CSG's key ESG initiatives?

CSG received the highest score for its diversity programs and was recognized for its commitment to aligning strategies and operations with the United Nations Global Compact's universal principles.

What other ESG ratings has CSG received?

CSG has received a 'Prime' ESG Corporate rating from ISS and maintained its AA ESG Rating with MSCI, demonstrating consistent recognition for its ESG efforts.