Survey Finds Technology Partners Predict Major Revenue Shift to AI with Infrastructure, Cybersecurity, and Customer Experience as Key Drivers
Cisco's Global AI Partners Study reveals significant revenue shifts towards AI technologies in the coming years. Over 25% of partners anticipate 76-100% of their revenue will stem from AI-related technologies in the next 4-5 years. The study highlights infrastructure (54%), cybersecurity (48%), and customer experience (30%) as the top drivers of AI technology demand.
Partners show confidence in their AI deployment capabilities but recognize challenges like inexperience with new technologies (62%) and lack of knowledge of systems and processes (56%). To address these, nearly 80% are investing in upskilling employees through internal and external training.
The study, surveying over 1,500 IT partners across 29 markets, aligns with Cisco's AI Readiness Index, emphasizing the important role partners play in helping customers achieve AI readiness. It underscores the need for strengthening practical deployment capabilities to leverage the opportunities in the AI era.
Lo Studio sui Partner Globali di AI di Cisco rivela significativi cambiamenti di fatturato verso le tecnologie AI nei prossimi anni. Oltre il 25% dei partner prevede che il 76-100% delle loro entrate deriverà da tecnologie legate all'AI nei prossimi 4-5 anni. Lo studio evidenzia infrastrutture (54%), cybersecurity (48%) e esperienza del cliente (30%) come i principali motivatori della domanda di tecnologie AI.
I partner mostrano fiducia nelle loro capacità di implementazione dell'AI ma riconoscono sfide come l'inesperienza con le nuove tecnologie (62%) e la mancanza di conoscenza dei sistemi e dei processi (56%). Per affrontare queste problematiche, quasi l'80% sta investendo nella formazione del personale attraverso corsi interni ed esterni.
Lo studio, che ha coinvolto oltre 1.500 partner IT in 29 mercati, si allinea con l'Indice di Prontezza AI di Cisco, sottolineando il ruolo importante che i partner svolgono nell'aiutare i clienti a raggiungere la prontezza nell'AI. Sottolinea la necessità di rafforzare le capacità pratiche di implementazione per sfruttare le opportunità nell'era dell'AI.
El Estudio Global sobre Socios de AI de Cisco revela cambios significativos en los ingresos hacia las tecnologías de AI en los próximos años. Más del 25% de los socios anticipan que entre el 76% y el 100% de sus ingresos provendrá de tecnologías relacionadas con AI en los próximos 4-5 años. El estudio destaca infraestructura (54%), ciberseguridad (48%) y experiencia del cliente (30%) como los principales impulsores de la demanda de tecnología AI.
Los socios muestran confianza en sus capacidades de implementación de AI pero reconocen desafíos como la falta de experiencia con nuevas tecnologías (62%) y la falta de conocimiento de sistemas y procesos (56%). Para abordar estos desafíos, casi el 80% está invirtiendo en la formación de empleados a través de capacitación interna y externa.
El estudio, que encuestó a más de 1,500 socios de TI en 29 mercados, se alinea con el Índice de Preparación para AI de Cisco, enfatizando el papel importante que juegan los socios en ayudar a los clientes a alcanzar la preparación para AI. Subraya la necesidad de fortalecer las capacidades prácticas de implementación para aprovechar las oportunidades en la era de AI.
시스코의 글로벌 AI 파트너 연구는 향후 몇 년간 AI 기술로의 수익 전환이 크게 이루어질 것임을 보여줍니다. 25% 이상의 파트너가 향후 4-5년 내에 76-100%의 수익이 AI 관련 기술에서 발생할 것으로 예상합니다. 연구는 인프라 (54%), 사이버 보안 (48%) 및 고객 경험 (30%)을 AI 기술 수요의 주요 원동력으로 강조합니다.
파트너들은 AI 배포 능력에 자신감을 보이지만, 새로운 기술에 대한 경험 부족 (62%) 및 시스템과 프로세스에 대한 지식 부족 (56%) 등의 문제를 인식하고 있습니다. 이를 해결하기 위해 거의 80%가 내부 및 외부 교육을 통해 직원의 역량 향상에 투자하고 있습니다.
이 연구는 29개 시장에서 1,500명 이상의 IT 파트너를 대상으로 설문조사를 실시하였으며, 시스코의 AI 준비 지수와 일치하여 고객이 AI 준비를 달성하는 데 파트너가 중요한 역할을 한다는 점을 강조합니다. AI 시대의 기회를 활용하기 위해 실질적인 배포 능력을 강화할 필요성을 강조합니다.
La Étude des Partenaires Globaux en AI de Cisco révèle des changements significatifs de revenus vers les technologies AI dans les années à venir. Plus de 25 % des partenaires anticipent que 76 à 100 % de leurs revenus proviendront de technologies liées à l'AI dans les 4 à 5 prochaines années. L'étude souligne l'infrastructure (54 %), la cybersécurité (48 %) et l'expérience client (30 %) comme les principaux moteurs de la demande en technologies AI.
Les partenaires affichent une confiance dans leurs capacités de déploiement de l'AI mais reconnaissent des défis tels que le manque d'expérience avec les nouvelles technologies (62 %) et un manque de connaissances sur les systèmes et processus (56 %). Pour y remédier, près de 80 % d'entre eux investissent dans la montée en compétences de leurs employés via des formations internes et externes.
L'étude, qui a sondé plus de 1 500 partenaires IT à travers 29 marchés, s'aligne avec l'Indice de Préparation AI de Cisco, soulignant le rôle important que jouent les partenaires pour aider les clients à atteindre leur préparation en AI. Elle souligne la nécessité de renforcer les capacités de déploiement pratiques afin de tirer parti des opportunités de l'ère AI.
Ciscos Global AI Partner Studie zeigt signifikante Umsatzverschiebungen hin zu AI-Technologien in den kommenden Jahren. Über 25% der Partner erwarten, dass 76-100% ihres Umsatzes in den nächsten 4-5 Jahren aus AI-bezogenen Technologien stammen wird. Die Studie hebt Infrastruktur (54%), Cybersicherheit (48%) und Kundenerfahrung (30%) als die Haupttreiber der Nachfrage nach AI-Technologien hervor.
Die Partner zeigen Vertrauen in ihre Fähigkeiten zur Implementierung von AI, erkennen jedoch Herausforderungen wie Unerfahrenheit mit neuen Technologien (62%) und fehlendes Wissen über Systeme und Prozesse (56%). Um diesen Herausforderungen zu begegnen, investieren fast 80% in die Weiterbildung ihrer Mitarbeiter durch interne und externe Schulungen.
Die Studie, die über 1.500 IT-Partner in 29 Märkten befragte, stimmt mit Ciscos AI Readiness Index überein und betont die wichtige Rolle, die Partner dabei spielen, Kunden bei der Erreichung ihrer AI-Bereitschaft zu unterstützen. Sie unterstreicht die Notwendigkeit, praktisches Implementierungsvermögen zu stärken, um die Chancen in der AI-Ära zu nutzen.
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News Summary:
- More than a quarter of partners believe that 76
-100% of their revenue will come from AI technologies over the next 4-5 years. - Partners identified infrastructure, cybersecurity, and customer experience as the primary drivers of AI technology demand, presenting the greatest revenue opportunities.
- Partners show confidence about their knowledge and understanding in helping customers deploy AI solutions and are investing in upskilling.
The study highlights that
"The potential for AI to transform business operations is immense and realizing this requires a concerted effort to strengthen our partners' practical deployment capabilities," said Alex Pujols, VP, Global Partner Engineering, Cisco. "This study highlights the significant revenue opportunities for IT partners to lead AI deployment. By focusing on AI readiness, Cisco and its valued partner ecosystem are well-positioned to drive transformative outcomes for our customers and leverage the opportunities of the AI era."
The Cisco Global AI Partners Study, a double-blind survey of over 1,500 IT partners across 29 markets, assesses partners' capabilities in the age of AI. These findings align with the Cisco AI Readiness Index, which found that companies globally lack readiness for AI adoption, revealing gaps in infrastructure, data management, governance, and talent. Built on the insights from the Index, the Cisco Global AI Partners Study reinforces the crucial role partners play in helping customers achieve AI readiness.
Partners Show Confidence and Invest in Overcoming Challenges
The findings indicate a robust confidence among partners in their knowledge and understanding of various aspects related to AI technologies. The assessment focused on several specific solutions and capabilities for AI deployment across the four pillars of infrastructure, data, governance, and talent.
These capabilities include:
- Building scalable and adaptable AI-ready infrastructure;
- Ensuring sufficient GPU resources for ongoing projects;
- Assessing and maintaining latency and throughput of data centers;
- Understanding data sets, data sovereignty and privacy laws across different regions/countries.
While partners show strong confidence in their knowledge and understanding of deploying AI technologies, they also understand the challenges they need to address to maximize the opportunities ahead. The biggest ones are inexperience in deploying new technologies (
For more information on the Cisco Global AI Partners Study and to access the full report, please visit https://www.cisco.com/c/dam/m/en_us/solutions/ai/readiness-index/documents/cisco-global-ai-partners-study.pdf.
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