Introducing Salesforce Hyperforce

Rhea-AI Summary

Salesforce, the leader in CRM, has introduced Hyperforce, a revolutionary platform architecture aimed at delivering Salesforce Customer 360 services across major public clouds. Hyperforce enhances performance scalability, reduces implementation times from months to weeks, and ensures data security through encryption and localized data storage. The initiative is designed to help global companies accelerate their digital transformations as they adapt to the urgent need for digital solutions. Salesforce processes billions of customer interactions daily, illustrating its extensive market impact.

Positive

• Hyperforce reduces implementation times from months to weeks.
• Enhanced security architecture protects sensitive customer data.
• Allows local data storage for compliance with regional regulations.
• Backward compatibility ensures all existing Salesforce apps function on Hyperforce.

Negative

• None.

SAN FRANCISCO, Dec. 2, 2020 /PRNewswire/ -- Salesforce, [NYSE: CRM], the global leader in CRM, today announced Salesforce Hyperforce, a reimagination of the company's platform architecture built to securely and reliably deliver the Salesforce Customer 360, including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Industries and more, on major public clouds.

Introducing Salesforce Hyperforce: The world's #1 CRM, available on major public clouds.

Salesforce is the world's #1 CRM, providing hundreds of thousands of global companies with a single source of truth that connects customer data across systems, apps and devices to help them sell, service, market and conduct commerce, from anywhere. On any given day, Salesforce customers deliver an average of 2.6 billion marketing messages, create 4 million leads and log 19.7 million customer service conversations, while Salesforce Einstein delivers more than 80 billion AI predictions. And on Black Friday 2020 alone, Commerce Cloud powered more than 10 million orders.

Hyperforce is a complete re-architecture of Salesforce designed to deliver an even more powerful and scalable platform to support the growth and success of Salesforce's global customer base. Hyperforce will empower Salesforce customers to securely deploy Salesforce apps and services from anywhere, while using the scale and agility of the public cloud.

"Every company right now is facing an imperative — to go digital, fast," said Bret Taylor, President and COO, Salesforce. "Salesforce Hyperforce is a quantum leap forward in how Salesforce can accelerate our global customers' digital transformations and empower them to grow, fast and at scale, on our trusted platform."

Hyperforce delivers:

• Performance at B2B and B2C scale. With the elasticity of public cloud, customers can more easily access compute capacity as required to be more flexible and efficient. Hyperforce allows resources to be deployed in the public cloud quickly and easily — reducing implementation time from months to just weeks or even days.
• Built-in Trust. Hyperforce's security architecture limits users to appropriate levels of access to customer data, protecting sensitive information from human error or misconfiguration. Encryption, at rest and in transit, comes standard, ensuring the privacy and the security of data.
• Local Data Storage. Through Hyperforce, customers around the world can choose to store data in a particular location to support compliance with regulations specific to their company, industry and region.
• Backwards Compatibility. Every Salesforce app, customization and integration, regardless of Cloud, will run on Hyperforce.

ABOUT SALESFORCE
Salesforce, the global CRM leader, empowers companies of every size and industry to digitally transform and create a 360° view of their customers. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based upon features that are currently available. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information please visit https://www.salesforce.com, or call 1-800-NO-SOFTWARE.

 

View original content to download multimedia:http://www.prnewswire.com/news-releases/introducing-salesforce-hyperforce-301183316.html

SOURCE Salesforce

FAQ

What is Salesforce Hyperforce?

Salesforce Hyperforce is a reimagined platform architecture that enables Salesforce services to be delivered securely across major public clouds.

How does Hyperforce improve performance for Salesforce customers?

Hyperforce allows customers to quickly deploy resources and reduces implementation times from months to weeks or days.

What security features does Hyperforce offer?

Hyperforce includes built-in security measures such as data encryption and access control to protect sensitive information.

Can existing Salesforce applications run on Hyperforce?

Yes, Hyperforce is backward compatible with all Salesforce apps, customizations, and integrations.

How does Hyperforce support compliance with data regulations?

Hyperforce allows customers to choose local data storage options to comply with specific regulations in their regions.