Chesapeake Utilities Corporation Announces New Officer Appointments

Rhea-AI Summary

Chesapeake Utilities Corporation (NYSE: CPK) has appointed Kelley Parmer as Assistant Vice President of Customer Care and Jason Bennett as Assistant Vice President of the newly-created Operation Services team. Parmer will enhance customer service functions while Bennett will focus on standardizing processes within the distribution business. Both leaders bring valuable industry experience, with Parmer joining from a role overseeing customer care and Bennett coming from Black Hills Energy, noted for substantial acquisition integrations.

Positive

• Appointment of Kelley Parmer and Jason Bennett indicates strategic focus on customer care and operational efficiency.
• Kelley Parmer's previous successful initiatives at Chesapeake Utilities could lead to improved customer experiences.
• Jason Bennett's extensive experience in business process improvement and acquisitions may drive operational enhancements.

Negative

• None.

DOVER, Del., Nov. 9, 2020 /PRNewswire/ -- Chesapeake Utilities Corporation (NYSE: CPK), announced today the appointment of Kelley Parmer to Assistant Vice President of Customer Care for the Company and Jason Bennett to Assistant Vice President of the newly-created Operation Services team for Chesapeake Utilities Corporation.

Ms. Parmer is responsible for overseeing the Company's customer service teams, ensuring customers have their energy needs met. She is also responsible for all customer care functions throughout the Company with a focus on continuous improvement of the overall customer experience.  Mr. Bennett will oversee the newly-created Operation Services team.  In this role, Mr. Bennett and his team will initially focus on streamlining and standardizing processes and systems for the distribution business, while looking for additional continuous improvement opportunities across the Company.

"Kelley and Jason both have significant energy industry experience and track records of driving operational efficiencies and they will be valued members of our leadership team," said Jeff Sylvester, Senior Vice President, Pipeline Transmission and Regulated Gas and Electric Distribution for Chesapeake Utilities Corporation. "These two results-oriented leaders will greatly assist us in their new roles as we continue to grow and expand our operations and organizational structure and evolve to meet growing market demands, challenges and opportunities."

Ms. Parmer joined Chesapeake Utilities in 2015 as Director of Planning and Analysis and was responsible for overseeing the regulated utilities' customer care functions.  Under her leadership, Ms. Parmer and the Customer Care teams implemented several key pieces of technology to drive operational efficiency and support growth, as well as build key skills necessary to support future endeavors.  Additionally, she and her teams supported critical customer outreach during operational incidents and throughout the current COVID-19 pandemic. Ms. Parmer has served for two years as a Southern Gas Association (SGA) Contact Center Committee member and has been a Maryland/DC Utilities board member since 2019.  Ms. Parmer earned a Bachelor of Science in Business Administration from the University of Maryland Global Campus.

Mr. Bennett joins Chesapeake Utilities from Black Hills Energy and brings extensive experience in financial, regulatory and business process improvement. Mr. Bennett played an important and successful leadership role in helping to integrate the $1B acquisition of Aquila and the $2B acquisition of SourceGas for Black Hills Energy.  Over the past 12 years, his accomplishments include leading many improvement projects that helped to establish a focus on standardization. Mr. Bennett earned a Bachelor of Science in Accounting and Management Information Systems from the University of South Florida in Tampa.

About Chesapeake Utilities Corporation
Chesapeake Utilities Corporation is a diversified energy delivery company, listed on the New York Stock Exchange, which is engaged in natural gas transmission and distribution; electricity generation and distribution; propane gas distribution; mobile compressed natural gas (CNG) utility services and solutions; and other businesses. Information about Chesapeake Utilities Corporation's businesses is available at www.chpk.com, through the Company's Investor Relations App and on the Annual Report Microsite at cpkannualreport.com.

Please note that Chesapeake Utilities Corporation is not affiliated with Chesapeake Energy, an oil and natural gas exploration company headquartered in Oklahoma City, Oklahoma.

For more information, contact: 

Justin Mulcahy
Public Relations Manager
302.217.7050  

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SOURCE Chesapeake Utilities Corporation

FAQ

Who is Kelley Parmer in Chesapeake Utilities Corporation?

Kelley Parmer has been appointed Assistant Vice President of Customer Care, overseeing the company's customer service teams.

What role does Jason Bennett have at Chesapeake Utilities Corporation?

Jason Bennett is appointed as Assistant Vice President of Operation Services, focusing on standardizing processes for the distribution business.

What is the significance of the new appointments at Chesapeake Utilities Corporation?

The appointments aim to enhance customer service and streamline operations, indicating a strategic shift in management.

When were the new appointments announced for Chesapeake Utilities Corporation?

The new appointments were announced on November 9, 2020.

What experience does Kelley Parmer bring to her new role?

Kelley Parmer has significant experience in the energy industry and has previously overseen customer care functions at Chesapeake Utilities.

What prior experience does Jason Bennett have before joining Chesapeake Utilities?

Jason Bennett previously worked at Black Hills Energy, playing key roles in significant acquisitions and process improvement projects.