CounterPath Enables Telico to Attract New Customers and Resellers as COVID-19 Pandemic Imposes Remote Working Conditions

Rhea-AI Summary

CounterPath Corporation (NASDAQ:CPAH) announced a partnership with Telico to enhance VoIP services via the Bria Enterprise Unified Communication solution. This collaboration allows Telico to attract new customers and resellers while adapting to remote working conditions prompted by the COVID-19 pandemic. Bria Enterprise offers essential features such as HD video conferencing, secure messaging, and file sharing, which aided Telico's clients like Elna Medical in transitioning to remote work. The partnership aims to meet the increased demand for flexible communication solutions in the evolving workplace.

Positive

• Partnership with Telico to expand VoIP services and attract new customers.
• Bria Enterprise supports critical remote work features, enhancing customer engagement.
• Successful deployment of Bria Enterprise for Elna Medical, enabling remote operations.

Negative

• None.

VoIP provider deploys CounterPath Bria Enterprise Unified Communication solution with its PBX to enable superior communication for all new and existing customers

VANCOUVER, BC / ACCESSWIRE / September 1, 2020 / CounterPath Corporation (NASDAQ:CPAH)(TSX:PATH), a global provider of award-winning Unified Communications and Collaboration (UCC) solutions for enterprises and service providers, today announced that its partnership with Telico has enabled the VoIP provider to attract new customers and resellers with Bria Enterprise. The CounterPath Bria Enterprise Unified Communication and Collaboration (UCC) solution has extended Telico's VoIP offering significantly, by allowing the company to cater to remote working conditions established due to the global pandemic.

Bria Enterprise offers enterprise-grade applications to small and mid-sized businesses for desktop and mobile devices. It supports high-quality voice and video calling, leveraging any call server or VoIP service. The solution also provides additional CounterPath-hosted services for HD video conferencing, secure messaging and chat rooms, file transfer, and screen sharing. Telico is a Montreal-based VoIP provider that offers a cloud-based phone system for users across many industries. When social distancing measures were enacted, Telico stepped in to offer Bria Enterprise, a much-needed mobility and collaboration solution, to its new and existing customers and resellers.

"We're proud of our partnership with CounterPath. It has allowed us to continue to deliver a high-quality UC solution to our customers and resellers," said Viraj Mehta, President and Founder of Telico. "More recently, Bria Enterprise has enabled us to reconnect and reengage with many of our partners, particularly those in the healthcare sector. For this reason, we recommend it every day."

Among the first of Telico's customers to onboard the solution was Elna Medical, a leading network of medical clinics in Quebec. Bria Enterprise enabled Elna's 300 healthcare administrative employees, across 12 clinics, to answer all their calls remotely, with no extra hardware set up. The CounterPath UC solution was up and running within minutes, allowing staff to quickly and efficiently transition to a work-from-home environment.

"Telico is the type of partner to help reach CounterPath's core small-to-medium sized business customers," said Todd Carothers, Chief Revenue Officer at CounterPath. "As we have seen in the market, the COVID-19 pandemic has forced end-users to work differently. Our partnership with Telico has enabled the company to quickly react and provide offerings that meet the new normal of the remote workplace."

To learn more about Bria Enterprise, please visit the product page. For more information on Telico, visit the company website.

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About Telico
Founded in 2013, Telico is a privately held business telecommunications service provider. The company is dedicated to becoming a leader in next generation communications through offering quality services, impeccable customer care and customized solutions. Telico products include cloud-based phone systems, contact center and unified communications for businesses.

Contact
Viraj Mehta
President
vmehta@telico.ca

About CounterPath
CounterPath Corporation (NASDAQ:CPAH) is revolutionizing how people communicate in today's modern mobile workforce. Its award-winning Bria solutions for desktop and mobile devices enable organizations to leverage their existing PBX and hosted voice call servers to extend seamless and secure unified communications and collaboration services to users regardless of their location and network. CounterPath technology meets the unique requirements of several industries, including the contact center, retail, warehouse, hospitality, and healthcare verticals. Its solutions are deployed worldwide by 8x8, Airbnb, AmeriSave, Aspect, BT, Citibank, Comcast, Fusion, Fuze, Honeywell, Liberty Global, Windstream and others. Learn more at counterpath.com and follow us on Twitter @counterpath.

CONTACTS:
Hanna Miller
Vice President, Marketing
hmiller@counterpath.com

Investor Relations
ir@counterpath.com

SOURCE: CounterPath Corporation

View source version on accesswire.com:
https://www.accesswire.com/604169/CounterPath-Enables-Telico-to-Attract-New-Customers-and-Resellers-as-COVID-19-Pandemic-Imposes-Remote-Working-Conditions

FAQ

What is CounterPath Corporation's recent announcement about?

CounterPath Corporation announced a partnership with Telico to deploy the Bria Enterprise Unified Communication solution, enhancing VoIP services.

How does the Bria Enterprise solution benefit Telico's customers?

The Bria Enterprise solution offers HD video conferencing, secure messaging, and remote work capabilities, helping customers adapt to the pandemic's remote work requirements.

What impact did the partnership with Telico have on CounterPath's business?

The partnership has allowed CounterPath to reach new customers and resellers, responding to the increased demand for flexible communication solutions.

Who are some customers of Telico using the Bria Enterprise solution?

One of the notable customers is Elna Medical, which used Bria Enterprise to enable remote operations for its healthcare staff.

What features does Bria Enterprise offer for remote working?

Bria Enterprise includes features such as high-quality voice and video calling, file transfer, screen sharing, and secure messaging, ideal for remote work.